Introduction to design thinking - Great Ormond Street Hospital Learning Innovation Conference 2013

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Design thinking is really just a clever way to help people rediscover their creative abilities and put them to good use. Yes it leads to innovation and it's a great way to solve apparently impossible problems, but more importantly it helps you do what humans do best - solve problems creatively

Design Economia e finanças Negócios

Photo credit: woodleywonderworks

A graveyard of
creativity?

Photo credit: TZA

We
love
to
label
things

Embrace
Experiments

Photo credit : zhouxuan12345678

How could we
increase our
creative
confidence?

3 minutes each

When was the
last time you did
something
creative?

Problem
reframe
the

Photo credit : Derek K. Miller

Say

Think

do

Feel

observed

inferred

What’s your
Point of
View?

Photo credit : Filip Knežić

[user] needs a way to
[user’s need] because/but
[surprising insight]

Photo credit : Linda (Pane, amore e creatività)

Too
similar

It’s so noisy around here that I have
trouble concentrating
How might we reduce noise so you don’t
have trouble concentrating?

Photo credit : Linda (Pane, amore e creatività)

Too
Narrow

It’s so noisy around here that I have
trouble concentrating
How might we create more private offices
so employees can concentrate better?

Photo credit : Linda (Pane, amore e creatività)

Too broad

How might we help people focus?

Photo credit : Linda (Pane, amore e creatività)

Just
right

It’s so noisy around here that I have
trouble concentrating
How might we design a space that
accommodates a range of working styles?

Write a How
Might we
Question for
your neighbour
Make it personal,
show you
understood them
3 minutes

Photo credit : John Wardell (Netinho)

Don’t cross the streams–it would be bad

Photo credit: Romainguy

How
do you
generate ideas?

Yes and...
No but...
Brainstorming rule #1

Encourage
wild ideas

Brainstorming rule #2
Photo credit: tedeytan

Defer
judgement
Brainstorming rule #3
Photo credit: Me2 (Me Too)

Silent
brain
storming
Gets more
from
introverts
Photo credit: Philippe Moreau Chevrolet

Be curious. Borrow. Adapt. Repurpose.
Photo credit: sBerna

brainstorm ideas
for your partner

How might we create
opportunities to be
creative at work
tomorrow?
3 minutes

Defer
judgement
Brainstorming rule #3
Photo credit: @boetter

Evaluate your
ideas and get
feedback

I like, I wish,
What if?
3 minutes each

Design thinking solves
problems and unlocks creativity

Curated resources

http://www.scoop.it/t/big-idea

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Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world. Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance. For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age. Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.

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During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59 Key takeaways: • Learn how to use ChatGPT to add AI power to your testing and test automation • Understand the limitations of the technology and where human expertise is crucial • Gain insight into different AI-based tools • Adopt AI-based tools to stay relevant and optimize work for developers and testers * ChatGPT and OpenAI belong to OpenAI, L.L.C.

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Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.

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According to the latest State of the American Manager report from Gallup, employees who have regular meetings with their managers are almost three times as likely to be engaged as those who don’t. These regular check-ins keep managers and employees in sync and aligned. Want to see better manager/employee relationships in your organisation? Then make an all-in commitment to 1:1 meetings. Not sure how? You’ve come to the right place. In this webinar with Jamie Resker, Founder and Practice Leader for Employee Performance Solutions (EPS), and Teala Wilson, Talent Management Consultant at Saba Software, you’ll get the inside track on how to hold effective 1:1 meetings, including tips for getting managers on board. • Go beyond discussing the status of everyday work to higher level topics, including recognition, performance, development, and career aspirations • Learn how to decide meeting frequency, what to cover, as well as roles and responsibilities of the manager and employee • Understand how managers can build trust and make it comfortable for employees to provide upward feedback • Unite your organisation with a unified approach to 1:1 meetings Join us for this 1-hour webinar to get practical tips for building better manager-employee relationships with intention and purpose. About the Speakers Jamie Resker - Founder and Practice Leader for Employee Performance Solutions (EPS) Jamie Resker, Practice Leader and Founder of Employee Performance Solutions, is a recognized innovator in performance management. She is the originator of the-the Performance Continuum Feedback Method® and Conversations to Optimize Employee Performance training program; tools and training that reshape communications between managers and employees to drive and align performance. Jamie is on the faculty for the Northeast Human Resources Association, is a contributor to Halogen Software's Talent Space Blog, and is an editorial advisory board member for HR Examiner. Teala Wilson - Senior Consultant, Strategic Services, Saba Software Teala is a Talent Management Consultant at Halogen Software, now a part of Saba Software. She has worked with teams on a national and global level supporting human resources in areas such as performance management, recruitment, employee benefit programs, training and talent development, workforce planning and internal communications. Teala also has a personal passion for visual arts and design. Want to learn more? Join us for an upcoming Product Tour! http://bit.ly/2yitfqu

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5 Public speaking tips from TED - Visualized summary

ChatGPT and the Future of Work - Clark Boyd

Getting into the tech field. what next

Google's Just Not That Into You: Understanding Core Updates & Search Intent

How to have difficult conversations

Introduction to Data Science

Time Management & Productivity - Best Practices

The six step guide to practical project management

Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...

Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...

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Introduction to design thinking - Great Ormond Street Hospital Learning Innovation Conference 2013

1. meet Dylan

2. Photo credit: woodleywonderworks A graveyard of creativity?

4. Can you draw these shapes?

5. “we’re human and we’re wildly creative”

6. Photo credit: TZA We love to label things

7. Photo credit: DG Jones

8. Photo credit : sanickels

9. Photo credit: woodleywonderworks

10. Embrace Experiments Photo credit : zhouxuan12345678

11.

12. HUMAN CENTRED DESIGN

13. Doug Dietz

14.

15.

16.

17. Photo credit : Tonz

18. Once upon a time...

19. How could we increase our creative confidence? 3 minutes each When was the last time you did something creative?

20.

21. Problem reframe the Photo credit : Derek K. Miller

22. Say Think do Feel observed inferred

23.

24. What’s your Point of View? Photo credit : Filip Knežić

25. [user] needs a way to [user’s need] because/but [surprising insight]

26. HOW MIGHT WE?

27. Photo credit : Linda (Pane, amore e creatività) Too similar It’s so noisy around here that I have trouble concentrating How might we reduce noise so you don’t have trouble concentrating?

28. Photo credit : Linda (Pane, amore e creatività) Too Narrow It’s so noisy around here that I have trouble concentrating How might we create more private offices so employees can concentrate better?

29. Photo credit : Linda (Pane, amore e creatività) Too broad How might we help people focus?

30. Photo credit : Linda (Pane, amore e creatività) Just right It’s so noisy around here that I have trouble concentrating How might we design a space that accommodates a range of working styles?

31. Write a How Might we Question for your neighbour Make it personal, show you understood them 3 minutes

32.

33. IDEATION GENERATING & EVALUATING

34. Photo credit : John Wardell (Netinho) Don’t cross the streams–it would be bad

35. Photo credit: Romainguy How do you generate ideas?

36. Yes and... No but... Brainstorming rule #1

37. Encourage wild ideas Brainstorming rule #2 Photo credit: tedeytan

38. Defer judgement Brainstorming rule #3 Photo credit: Me2 (Me Too)

39. Silent brain storming Gets more from introverts Photo credit: Philippe Moreau Chevrolet

40. Do something different

41. Be curious. Borrow. Adapt. Repurpose. Photo credit: sBerna

42. brainstorm ideas for your partner How might we create opportunities to be creative at work tomorrow? 3 minutes

43.

44. Defer judgement Brainstorming rule #3 Photo credit: @boetter

45.

46. Show, don’t tell

47. Evaluate your ideas and get feedback I like, I wish, What if? 3 minutes each

48. Design thinking solves problems and unlocks creativity

49. Creativity is a choice we can all make

50. Curated resources http://www.scoop.it/t/big-idea

Introduction to design thinking - Great Ormond Street Hospital Learning Innovation Conference 2013

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