The document discusses job redesign techniques like job rotation, job enlargement, and job enrichment. It describes the five core job dimensions that make work more motivational: skill variety, task identity, task significance, autonomy, and feedback. Job enrichment principles can help create the core job dimensions. The motivating potential score measures the presence of these dimensions. Current challenges in job design include new workplace designs, teleworkers, contract workers, and retaining employees.

1. Job Redesign and Job Enrichment

4. Job Redesign Job redesign refers to any work changes that increase work quality or productivity

6. Job Rotation Paint the outer casing and attach the name decal Test the unit to be sure it works Assemble components A, B, and C Package the unit and send it to the shipping department Solder the entire unit and put it into a casing Assemble components D, E, and F

7. Core Job Dimensions … are characteristics that make work more motivational

9. Motivating Potential Score The motivating potential score measures the presence of core job dimensions

10. Figure 8.2 Profile Chart of Core Job Dimensions for Three Jobs Low Moderate High Skill variety Task identity Task sig. Autonomy Feedback Job 3 Job 2 Job 1

11. Example of the Relationship Between Selected Job Enrichment Principles and Core Job Dimensions Forming natural work units Establishing client relation. Combining tasks Vertical loading Opening feedback channels Skill variety Task identity Task significance Autonomy Feedback JOB ENRICHMENT PRINCIPLES CORE JOB DIMENSIONS

13. Vertical Loading … closes the gap between the doing and controlling aspects of the job