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    1
Environmental and Social Justice Becoming
                      Standard Business Practice




             “Sustainability Not Just Socially
      Responsible – It's a Competitive Must”
COSTAR GREEN REPORT: Greening the Supply Chain
In the $450 Billion US Telecom Carrier Market,
BetterWorld is the only triple bottom line, nationwide
 carrier focused on serving organizations that have a
     if        d         i         i ti    th t h
             social and sustainable mission


                    People. Planet. Profits.
             Our Definition of True Client Value
Change the world. One call at a time. ™



Positioning and Market Opportunity
BetterWorld
Bette Wo ld Telecom


                           Business and Orgs
                           Bi         dO
                            Serving LOHAS
     US Telecom Market
                            Market $250B+
      $900B Per Year
                                Per Year




                                              BetterWorld Telecom
                                              Market - $1B+ Telecom
               1.3 Million Non Profit
                                              Spend Per Annum
                   Organizations




                                                                            ™
Change the world. One call at a time. ™



 Solutions for Businesses and Non Profits
  Technology Agnostic – Dell/HP Model
  Traditional and Leading- Edge Communications Services

     One C ll R l ti
     O Call Resolution - BetterWorld Telecom is a Communications and
                                  ld l       i    C     ii         d
     Applications Integrator and Carrier, providing Business-Grade Services
     Nationwide
           Switched Local, National and International Long Distance
           and Toll Free
             d T ll F
           Dedicated Long Distance and Toll Free – DS3, T1
           Dedicated Data/Internet – DS3, T1, DSL
           Unified Communications, VoIP, IP Trunking
           Disaster Recovery, MPLS, Applications

Some of the partners
and networks we use:
Change the world. One call at a time. ™



BetterWorld Value Proposition




                                                                 ™
Change the world. One call at a time. ™



BetterWorld Telecom - Uniquely Positioned to Capitalize
on the Coming Green Communications Revolution

          Only pure play green/socially responsible telecom
          carrier operating in the world today
              i         iih           ld d

          Worldwide spending on Green Communications
          services expected to increase at a CAGR of 34 percent
          between 2008 2013
          bt        2008-2013

          Total subscribers to Green Communications services
          over same period expected to grow at a CAGR of 36
          percent t

           By 2013, business and consumer Green
           Communications revenues will reach approximately
           $257B or about 1/4th of t t l global carrier revenues
                      bt          f total l b l     i
Change the world. One call at a time. ™




                                         Carbon-Neutral
                                         Carbon Neutral Certification
Environment
                                         Greening Our Supply Chain
What is BetterWorld                      Environmentally Efficient Design
Doing to Set the                         Paper Reduction
Environmental
                                         Products
Standard in the
Telecoms Industry?                       Green Telecom Program

                                         Tree Planting
BetterWorld places environmental
advocacy as a top corporate priority –   Donations
we set out from day one to be a force
for change and help lead the US          Volunteerism
telecoms industry into a new era of
sustainability
                                                                                   ™
Change the world. One call at a time. ™



Achieving Carbon Neutral Status – First
Telecom Carrier in North America
           Audit and certification by Toronto-based Zerofootprint

           Air travel, to shipping paper, to commuting and physical
               travel     shipping, paper
           power consumed - audit is a comprehensive scope of our
           footprint – taking into account other initiatives as well.

           The BetterWorld offset contributes to the Zerofootprint
                                                              p
           forestation project in Maple Ridge, British Columbia.

           In 2006, this project developed over 200,000 tonnes of
           carbon credits, planting over 25,000 indigenous Douglas firs,
           Sitka spruces, Western red cedars and Western hemlocks
                 spruces               cedars,             hemlocks.

           Project is ISO 14064-2 validated by a qualified greenhouse
           gas auditor, and met the criteria for the Canadian Standards
           Association’s GHG CleanProjects™ Registry.

           The 2007 program kicked off in March ‘07 and by the end of
           the year another 100,000 trees had been planted.
Change the world. One call at a time. ™




                                           Children/Education
                                           • Room To Read
Donations                                  • National Center for Family Literacy
                                           • National Federation for Teaching
                                             Entrepreneurship
Three Percent of Usage                     • Rugmark Foundation
                                                     k     d
                                           • Brooklyn Center for the Urban
Revenues Donated to                          Environment

Children, Education,                       Environment
the Environment and                        •   The Earth Policy Institute
                                           •   Trees For the Future

Fair Trade                                 •   The Sierra Club
                                           •   Waterkeeper Alliance
                                           •   Bioneers
Donating 3% of revenues creates a built
                                           Fair Trade
in level of commitment - - with 2007
                                           • Fair Trade Federation
being our largest donation year to date,
                                           • Global Exchange
we are on target to reach our 2012 goal
of donating $1M per year to causes for
social justice and the environment.
                                                                                            ™
Change the world. One call at a time. ™



                                            


Volunteerism

Connecting With People
and the Environment in
Communities We Live
and Serve
There is a resurgence of interest in the
                g
inner workings of government, schools,
community and social change. There is a
new energy around the idea of individual
and collective exchange to create value
                     g
and meaning that results in safe,
connected and healthy communities.                                           
Change the world. One call at a time. ™




Advocacy

We Believe in Business
as the Agent of Change
in Society
“…what does meet the eye is compelling:
tens of millions of ordinary and not-so-
                                               As business is taking on greater
ordinary people willing to confront despair
                                    despair,
                                               responsibility in social justice and
power, and incalculable odds in order to
                                               sustainability, BetterWorld helping
restore some semblance of grace, justice,
                                               to create change not only in our
and beauty to this world.”
                                               own business, but others as well.
                              Paul Hawken
                        To Remake the World


                                                                                           ™
Change the world. One call at a time. ™




Certifications

Deepening our Commitment
By Auditing and Improving
Our CSR Standards

“We propose an updated notion of corporate social
responsibility – global corporate social responsibility
– that reflects the fact that people hold firms
responsible for actions far beyond their boundaries,
including the actions of suppliers, distributors,
alliance partners, and even sovereign nations.”

                            The Responsibility Paradox
                 The Stanford Social Innovation Review
                                                                                                    ™
Change the world. One call at a time. ™



                  BetterWorld Marketing - The Network Effect
                   Definition: Network Effect is the phenomenon whereby a product or
                   service becomes more valuable as more people use it, thus
                   encouraging ever-increasing numbers of users.

                   “When network effects are possible, it is the most important thing in the world
                   to follow, to understand, and to make happen. They are the best barrier-to-
Increasing
                   entry that any company can have - something that results in the most
Market Share by    powerful competitive advantage.”
Demonstrating
Green and               Scott Cook – Founder of Intuit, HBS Interview

Socially
Responsible
Commitment
C      it   t
Change the world. One call at a time. ™



                  Our Customers: Aligned by Mission, Passion




Increasing
Market Share by
Demonstrating
Green and
Socially
Responsible
Commitment
C      it   t
Change the world. One call at a time. ™




Tomorrow

Where Do We Go From
Here?
Massive Changes in Other Industries
                         Industries…
 Leadership in Energy and Environmental Design
 (LEED) Green Building Rating System, USGBC
                                                 Residential and commercial buildings
   - Provides a suite of standards for           and road transportation expected to
                                                 dominate energy demand and carbon
     environmentally sustainable construction.   growth in the future. Total U.S. carbon
   - In only 10 years over 14,000 projects in    emissions projected to grow 16% by 2030.
     50 US States and 30 countries, 1.062
                           countries 1 062
     billion SF, and now more than 10K
     members
                                                                                            ™
Change the world. One call at a time. ™




                                                           Green Communications
                                                           Solutions
Tomorrow                                                   $256B Global Industry by 2013

Leading the Dialogue                                       - Mobile Workforce

Towards Sustainability in a                                - Unified Communications

$
$900B Industry
             y                                             - Virtual PBX

“A dollar spent on telecom infrastructure                  - Telecommuting
produces an outsize impact on the U.S.
                                                           - Branch/Remote Office Capabilities
economy as a whole…telecom investment
                  hl tl          i    t    t
plays a vital role in stimulating economic                 - Web/Audio/Video Conferencing
growth and productivity--more so than
money spent on roads, electricity, or even
      yp                 ,         y,
education.”
                                      BusinessWeek 2007
             The US Telecom Industry: Back From The Dead
                                                                                                     ™
Change the world. One call at a time. ™




Tomorrow

Just Looking at Datacenters…
 U.S. data center industry is in the midst of a major growth

 Demand is driven by several factors, including:
    - Electronic transactions
    - Internet communication and entertainment
    - Global commerce
    - Satellite navigation and electronic shipment tracking

 Servers and data centers could nearly double again in another five years to more than 100
 billion kWh, representing a $7.4 billion annual electricity cost – 1.5% of all power used

 The peak load from these servers and data centers is approximately 7 gigawatts (
     p                                                  pp        y gg          (GW),
                                                                                   )
 equivalent to the output of about 15 baseload power plants.

 If current trends continue, demand will rise to 12 GW by 2011, an additional 10 power plants.
Change the world. One call at a time. ™



                                                Green Telecom Solutions and Business
                                                Practices,
                                                Practices need to unify and motivate
                                                the industry towards leadership
Tomorrow
                                                    Green Products – physical changes

Where Do We Go From                                 Commuting and Travel – 2007 first
                                                    year we ddrove l
                                                                   less…lifestyle changes
                                                                        lif t l h

Here?                                               Societal Change, $256B Opportunity

                                                Green Telecom Study, BGI
quot;The agenda of environment and
 The
sustainability has reached a tipping point      Cap and Trade a Driver
where it's now much more fully
integrated into the business value that         3% to 5% estimated power consumption of
we re
we're all trying to drive. So it s an
                    drive     it's              Telecom and Internet Infrastructure
integral component now of marketing, of
supply chain management, of                     Telework. Conferencing. Virtual Workplaces.
customers”

         Jeff Seabright, V.P. Environment and
              Water Resources at Coca-Cola
              Forbes Magazine, January 2008
                                                                                                    ™
Change the world. One call at a time. ™




                                           “Coca-Cola takes $40M stake in Honest Tea “
                                            Coca Cola
Tomorrow Trend

Where Do We Go                             “Ideal Bite Acquired by Disney for $20 Million”
From Here?
Global corporations in many industries
                                           eBay Launches New Online Marketplace for
relying on smaller, entrepreneurial
                                           Ethically Sourced and Eco-Friendly Products
businesses to kick-start their green and
socially responsible, market-based
initiatives – some examples here all are
                              here,
BetterWorld Customers




                                                                                                  ™
Change the world. One call at a time. ™



                   Global Market Opportunity
                   Bette Wo ld Telecom The Onl G een Ope ato Toda
                   BetterWorld             Only Green Operator Today
Tomorrow

Where Do We                                           SOHO, SBM, and
                            Global Carrier Market
Go From                                             Enterprise Customers
                                $1.2 Trillion

Here?


                                      Consumer / Residential       Green Communications
“By 2013, business and consumer
                                         Communications            Opportunity 2013
green communications revenues
                                            Market                 $257B
will reach app o
      eac approximately $ 5
                   ate y $257B”

     Insight Research, June 2008
                                                                                                ™
™




    22

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Environmental and Social Justice Telecom

  • 1. 1
  • 2. Environmental and Social Justice Becoming Standard Business Practice “Sustainability Not Just Socially Responsible – It's a Competitive Must” COSTAR GREEN REPORT: Greening the Supply Chain
  • 3. In the $450 Billion US Telecom Carrier Market, BetterWorld is the only triple bottom line, nationwide carrier focused on serving organizations that have a if d i i ti th t h social and sustainable mission People. Planet. Profits. Our Definition of True Client Value
  • 4. Change the world. One call at a time. ™ Positioning and Market Opportunity BetterWorld Bette Wo ld Telecom Business and Orgs Bi dO Serving LOHAS US Telecom Market Market $250B+ $900B Per Year Per Year BetterWorld Telecom Market - $1B+ Telecom 1.3 Million Non Profit Spend Per Annum Organizations ™
  • 5. Change the world. One call at a time. ™ Solutions for Businesses and Non Profits Technology Agnostic – Dell/HP Model Traditional and Leading- Edge Communications Services One C ll R l ti O Call Resolution - BetterWorld Telecom is a Communications and ld l i C ii d Applications Integrator and Carrier, providing Business-Grade Services Nationwide Switched Local, National and International Long Distance and Toll Free d T ll F Dedicated Long Distance and Toll Free – DS3, T1 Dedicated Data/Internet – DS3, T1, DSL Unified Communications, VoIP, IP Trunking Disaster Recovery, MPLS, Applications Some of the partners and networks we use:
  • 6. Change the world. One call at a time. ™ BetterWorld Value Proposition ™
  • 7. Change the world. One call at a time. ™ BetterWorld Telecom - Uniquely Positioned to Capitalize on the Coming Green Communications Revolution Only pure play green/socially responsible telecom carrier operating in the world today i iih ld d Worldwide spending on Green Communications services expected to increase at a CAGR of 34 percent between 2008 2013 bt 2008-2013 Total subscribers to Green Communications services over same period expected to grow at a CAGR of 36 percent t By 2013, business and consumer Green Communications revenues will reach approximately $257B or about 1/4th of t t l global carrier revenues bt f total l b l i
  • 8. Change the world. One call at a time. ™ Carbon-Neutral Carbon Neutral Certification Environment Greening Our Supply Chain What is BetterWorld Environmentally Efficient Design Doing to Set the Paper Reduction Environmental Products Standard in the Telecoms Industry? Green Telecom Program Tree Planting BetterWorld places environmental advocacy as a top corporate priority – Donations we set out from day one to be a force for change and help lead the US Volunteerism telecoms industry into a new era of sustainability ™
  • 9. Change the world. One call at a time. ™ Achieving Carbon Neutral Status – First Telecom Carrier in North America Audit and certification by Toronto-based Zerofootprint Air travel, to shipping paper, to commuting and physical travel shipping, paper power consumed - audit is a comprehensive scope of our footprint – taking into account other initiatives as well. The BetterWorld offset contributes to the Zerofootprint p forestation project in Maple Ridge, British Columbia. In 2006, this project developed over 200,000 tonnes of carbon credits, planting over 25,000 indigenous Douglas firs, Sitka spruces, Western red cedars and Western hemlocks spruces cedars, hemlocks. Project is ISO 14064-2 validated by a qualified greenhouse gas auditor, and met the criteria for the Canadian Standards Association’s GHG CleanProjects™ Registry. The 2007 program kicked off in March ‘07 and by the end of the year another 100,000 trees had been planted.
  • 10. Change the world. One call at a time. ™ Children/Education • Room To Read Donations • National Center for Family Literacy • National Federation for Teaching Entrepreneurship Three Percent of Usage • Rugmark Foundation k d • Brooklyn Center for the Urban Revenues Donated to Environment Children, Education, Environment the Environment and • The Earth Policy Institute • Trees For the Future Fair Trade • The Sierra Club • Waterkeeper Alliance • Bioneers Donating 3% of revenues creates a built Fair Trade in level of commitment - - with 2007 • Fair Trade Federation being our largest donation year to date, • Global Exchange we are on target to reach our 2012 goal of donating $1M per year to causes for social justice and the environment. ™
  • 11. Change the world. One call at a time. ™   Volunteerism Connecting With People and the Environment in Communities We Live and Serve There is a resurgence of interest in the g inner workings of government, schools, community and social change. There is a new energy around the idea of individual and collective exchange to create value g and meaning that results in safe, connected and healthy communities.  
  • 12. Change the world. One call at a time. ™ Advocacy We Believe in Business as the Agent of Change in Society “…what does meet the eye is compelling: tens of millions of ordinary and not-so- As business is taking on greater ordinary people willing to confront despair despair, responsibility in social justice and power, and incalculable odds in order to sustainability, BetterWorld helping restore some semblance of grace, justice, to create change not only in our and beauty to this world.” own business, but others as well. Paul Hawken To Remake the World ™
  • 13. Change the world. One call at a time. ™ Certifications Deepening our Commitment By Auditing and Improving Our CSR Standards “We propose an updated notion of corporate social responsibility – global corporate social responsibility – that reflects the fact that people hold firms responsible for actions far beyond their boundaries, including the actions of suppliers, distributors, alliance partners, and even sovereign nations.” The Responsibility Paradox The Stanford Social Innovation Review ™
  • 14. Change the world. One call at a time. ™ BetterWorld Marketing - The Network Effect Definition: Network Effect is the phenomenon whereby a product or service becomes more valuable as more people use it, thus encouraging ever-increasing numbers of users. “When network effects are possible, it is the most important thing in the world to follow, to understand, and to make happen. They are the best barrier-to- Increasing entry that any company can have - something that results in the most Market Share by powerful competitive advantage.” Demonstrating Green and Scott Cook – Founder of Intuit, HBS Interview Socially Responsible Commitment C it t
  • 15. Change the world. One call at a time. ™ Our Customers: Aligned by Mission, Passion Increasing Market Share by Demonstrating Green and Socially Responsible Commitment C it t
  • 16. Change the world. One call at a time. ™ Tomorrow Where Do We Go From Here? Massive Changes in Other Industries Industries… Leadership in Energy and Environmental Design (LEED) Green Building Rating System, USGBC Residential and commercial buildings - Provides a suite of standards for and road transportation expected to dominate energy demand and carbon environmentally sustainable construction. growth in the future. Total U.S. carbon - In only 10 years over 14,000 projects in emissions projected to grow 16% by 2030. 50 US States and 30 countries, 1.062 countries 1 062 billion SF, and now more than 10K members ™
  • 17. Change the world. One call at a time. ™ Green Communications Solutions Tomorrow $256B Global Industry by 2013 Leading the Dialogue - Mobile Workforce Towards Sustainability in a - Unified Communications $ $900B Industry y - Virtual PBX “A dollar spent on telecom infrastructure - Telecommuting produces an outsize impact on the U.S. - Branch/Remote Office Capabilities economy as a whole…telecom investment hl tl i t t plays a vital role in stimulating economic - Web/Audio/Video Conferencing growth and productivity--more so than money spent on roads, electricity, or even yp , y, education.” BusinessWeek 2007 The US Telecom Industry: Back From The Dead ™
  • 18. Change the world. One call at a time. ™ Tomorrow Just Looking at Datacenters… U.S. data center industry is in the midst of a major growth Demand is driven by several factors, including: - Electronic transactions - Internet communication and entertainment - Global commerce - Satellite navigation and electronic shipment tracking Servers and data centers could nearly double again in another five years to more than 100 billion kWh, representing a $7.4 billion annual electricity cost – 1.5% of all power used The peak load from these servers and data centers is approximately 7 gigawatts ( p pp y gg (GW), ) equivalent to the output of about 15 baseload power plants. If current trends continue, demand will rise to 12 GW by 2011, an additional 10 power plants.
  • 19. Change the world. One call at a time. ™ Green Telecom Solutions and Business Practices, Practices need to unify and motivate the industry towards leadership Tomorrow Green Products – physical changes Where Do We Go From Commuting and Travel – 2007 first year we ddrove l less…lifestyle changes lif t l h Here? Societal Change, $256B Opportunity Green Telecom Study, BGI quot;The agenda of environment and The sustainability has reached a tipping point Cap and Trade a Driver where it's now much more fully integrated into the business value that 3% to 5% estimated power consumption of we re we're all trying to drive. So it s an drive it's Telecom and Internet Infrastructure integral component now of marketing, of supply chain management, of Telework. Conferencing. Virtual Workplaces. customers” Jeff Seabright, V.P. Environment and Water Resources at Coca-Cola Forbes Magazine, January 2008 ™
  • 20. Change the world. One call at a time. ™ “Coca-Cola takes $40M stake in Honest Tea “ Coca Cola Tomorrow Trend Where Do We Go “Ideal Bite Acquired by Disney for $20 Million” From Here? Global corporations in many industries eBay Launches New Online Marketplace for relying on smaller, entrepreneurial Ethically Sourced and Eco-Friendly Products businesses to kick-start their green and socially responsible, market-based initiatives – some examples here all are here, BetterWorld Customers ™
  • 21. Change the world. One call at a time. ™ Global Market Opportunity Bette Wo ld Telecom The Onl G een Ope ato Toda BetterWorld Only Green Operator Today Tomorrow Where Do We SOHO, SBM, and Global Carrier Market Go From Enterprise Customers $1.2 Trillion Here? Consumer / Residential Green Communications “By 2013, business and consumer Communications Opportunity 2013 green communications revenues Market $257B will reach app o eac approximately $ 5 ate y $257B” Insight Research, June 2008 ™
  • 22. 22