NVQ/QCF Retail Skills Level 2

2. Retail Skills
Level 2
Who would benefit from this NVQ/QCF?
What does the NVQ/QCF cover?
Mandatory units
• Working effectively in your retail team
Optional units (selection only)
• Process donated goods for resale or recycling
• Contribute to food safety
• Provide a counter / take-away service Course Overview
• Help customers choose products
Qualification: NVQ/QCF
• Maximise product sales Credits: N/A
• Provide information and advice to customers Duration: Varies
• Demonstrate products to customers Learning: In the workplace
Assessment: Assessors
• Promote royalty schemes to customers
• Receive goods and materials into storage
• Process customer orders
• Prepare products for sale
• Process bake-off products for sale
• Process fish and shellfish for sale
• Process greengrocery products for sale
• Finish meat products by hand
• Contribute to dough product control and
efficiency
For more information contact Pathway Group on 0800 955 0870 or 0121 707 0550
or visit www.pathwaygroup.co.uk