1. Cloud Computing-Availability Scott Page

2. Agenda Characteristics of a Cloud Environment Importance of Availability Examples of Cloud Failures Cloud Lock-in What Cloud Providers should do to Improve Availability What Cloud Users should do to Improve Availability

3. Characteristics of a Cloud Environment Processing is done by the Cloud Provider Automation of Processing Power Unique Cost Structure

4. Importance of Availability One of the top concerns of Chief Information Officers Cloud Computing for businesses is expected to grow 25% per year to US $55.5 Billion by 2014

5. Examples of Cloud Failures Amazon Google

6. Cloud Lock-in Lack of standardization in cloud deployment models

7. What Cloud Providers should do to Improve Availability Data Redundancy Better Transparency Offer Cloud Optimization Services Offer SLA Agreement Incorporate Engineering Solutions to Hardware Problems Offer an Efficient Cloud Computing System

8. What Cloud Users should do to Improve Availability Determine which Applications are Mission Critical Disaster/Continuity Planning Use Research Gathered by Third Parties

9. The End