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MASTERCLASS SOCIETY30 MAY 2011: ORGANIZATIONS & BUSINESS in the  INTERDEPENDENT ECONOMY too little too late “THERE ARE:  ORGANIZATIONS,   THAT MAKE THINGS HAPPEN…  ORGANIZATIONS,   THAT WATCH THINGS HAPPEN…  ORGANIZATIONS,    THAT WONDER WHAT HAPPENED…” Peter F. Drucker
RONALD VAN DEN HOFF @rvandenhoff #SOCIETY30
VALUE NETWORK 11.000 downloads   3.000 traditioneel 22 RETWEETS 19.000 CONTACTS
€ OVERHEID & POLITIEK PRODUCENTEN ZOMBIE ECONOMY CONSUMENT FINANCIALS REGENTEN – QUANGO’S
“WE TRY TO SAVE LABOUR POSITIONS ON BOARD OF THE TITANIC”. Peter Sloterdijk, German Philosopher. “ANYBODY THAT THINKS WE COME OUT OF THIS RECESSION AND GET BACK TO BUSINESS AS USUAL IS DEEPLY MISTAKEN.” Don Tapscott
KONDRATIEF 1925 SCHUMPETER CARLOTA PEREZ timeline
DEVELOPMENT OF  ECONOMIC SYSTEMS. ECONOMIC EVOLUTION
ANSOFF MATRIX VALUE CREATION EXISTING PRODUCTS NEW PRODUCTS MARKET PRODUCT MODELS EXISTING MARKETS MARKET PENETRATION PRODUCT DEVELOPMENT NEW MARKETS MARKET DEVELOPMENT DIVERSIFICATION
FIVE FORCE MODEL   PORTER BARGAINING POWER OF CUSTOMERS THREAT OF NEW ENTRANTS COMPETATIVE RIVALRY WITHIN INDUSTRY THREAT OF SUBSITUTE PRODUCTS BARGAINING POWER OF SUPPLIERS VALUE CREATION MODELS
REJUVENATION PROCESS:  THE CRESCENDO MODEL   BADEN-FULLER & STOPFORD 1994 GALVANIZING INTO ACTION REMOVE COMPLEXITY STRECH THE ADVANTAGE BUILD NEW CAPABILITIES VALUE CREATION: 1990-2000 TRANSFORMATION OF PROBLEM SOLVING MODELS “THE MOST SUCCESFULL COMPANIES ARE THE ONES  THAT CAN RESOLVE  THE DILEMMA OF OPPOSITES”.  Baden-Fuller and Stopford (1994) .
E-R-R-C GRID   KIM & MAUBORGNE  ELIMINATE RAISE CREATE REDUCE MODELS BLUE OCEAN STRATEGY CREATION OF NEW MARKETS WITHOUT COMPETITION, WITH A NEW VALUE CHAIN FOR ALL STAKEHOLDERS. CAPABLE OF TRANSFORMING CULTURAL AND/OR ECONOMICAL CONTRADICTIONS INTO OPPORTUNITIES.
DIALOGUE ACCESS RISK BENEFITS TRANSPARANCY CO-CREATION OF VALUE:  DART MODEL. “THE MARKET BECOMES A FORUM…” PRAHALAD & RAMASWAMY VALUE CREATION: 2000-PRESENT INVOLVE ALL STAKEHOLDERS DEVELLOPMENT THE NEW HOUSE OF INNOVATION   PRAHALD & KRISHNAN 2008  Social structure of the firm N=1 personal cocreated experiences Flexible and resilient business processes R=G global acces to  Resources  & talent Technicalarchitecture of the firm
A GROWING GROUP OF STAKEHOLDERS: KNOWMADS FREE AGENTS S.E.P. (Z)ZP’er (Dutch) “A Knowmad is a nomadic knowledge  worker that is, a creative, imaginative,  and innovative person who can work  with almost anybody, anytime, and anywhere.” John Moravec THEIR PLAYING GROUND: THE INTERNET & SOCIAL MEDIA FREE AGENT –  SELF EMPLOYED PROFESSIONAL INTERNET  =  SOCIAL: WEB2.0          GROUNDSWELL
1.0 Organizations 2.0 Communication 3.0 Stakeholders Source: Marco Derksen, Marketingfacts
DIALOGUE ACCESS RISK BENEFITS TRANSPARANCY  DART MODEL. DEVELLOPMENT THE BOOK! 1.0                              2.0                           3.0 MASS                                             CO-CREATION                        COLLABORATIVE            CUSTOMIZATION                                                                         PROSUMPTION  THE NEW HOUSE OF INNOVATION   Social structure of the firm BLUE OCEAN STRATEGY   ELIMINATE RAISE N=1 personal cocreated experiences Flexible and resilient business processes R=G global acces to  Resources  & talent CREATE REDUCE Technicalarchitecture of the firm
SIMPLE,  SMART,  SHARING  &  SUSTAINABLE
INTERDEPENDENTE ECONOMIE verbondenheid duurzaamheid wederkerigheid Domein van waardecreatie  van de  SOCIETY30 OVERHEID PRODUCENTEN CO-WORKING       CROWDSOURCING    CO-CREATION CROWDFORCING COLLABORATIVE  PROSUMPTION PROSUMER PROSUMER REGENTEN
INTERDEPENDENTE ECONOMIE THE MESH ,[object Object]
SOCIAAL & KLASSIEKTRANSACTIONEEL KAPITAAL ORGANISATIE30 MASTERCLASS 27 JUNI ,[object Object]
WEDERKERIGHEID
ZR’ERSsustainable ORGANISATIE30 ✔ NIEUWE WAARDE NETWERKEN ,[object Object],& OPEN ORGANISATIES ✔ NIEUWE  LEIDERS ,[object Object],WERKNEMERS
KRACHT VAN HET NETWERK FYSIEKE OMVANG metcalfe SPELERS POSITIE stephenson RELEVANTIE granovetter BETROUWBAARHEID DUNBARS LAW
COMMUNITY OF  INTREST: CONNECTING VALUE NETWORKS COMMUNITY OF  PRACTISE: SHARING
COMMUNITY OF  PURPOSE: COLLABORATION - VALUE NETWORK   - MESHWORK - RESONANTIE NETWERK VALUE NETWORKS
COMMUNITY OF PURPOSE ,[object Object],  NETWORK   - MESHWORK - SOCIAL   ECONOMIC   ENTITY VALUE NETWORKS
VALUE NETWORKS
VALUE NETWORKS
FROM PARETO’S LAW TO ANDERSONS LONG TAIL… LONG SNOUT LONG TAIL HOOG LAAG HOOG LAAG VALUE NETWORKS OMZET PER KLANT WAARDE  PER KLANT AANTAL KLANTEN AANTAL KLANTEN HOOG                                                                        …FROM ANDERSONS LONG TAIL TO  STOLZE’S & VAN DEN HOFF’S LONG SNOUT
THE MESH LONG SNOUT HOOG LAAG VALUE NETWORKS WAARDE PER KLANT AANTAL KLANTEN VALUE CONSTELLATION
PRODUCENTEN VALUE NETWORKS PROSUMER
smart
collaborative consumption REDISTRIBUTION MARKETS
sustainable PRODUCT SERVICE SYSTEMS
sustainable COLLABORATIVE LIFESTYLE
sustainable COLLABORATIVE LIFESTYLE
sustainable COLLABORATIVE LIFESTYLE
Smart SERVICES
Smart SERVICES
50 million visitors/month Video-Text: $15 Editor: $2,50 Title: 0.08 $ $200 million Smart SERVICES
BRAND DETACHMENT BRAND DETACHMENT: TOEGANG IS  BELANGRIJKER DAN BEZIT!
GELD
MONEY
break
AAN DE SLAG: DEFINITIE KRITISCHE SUCCES FACTOREN NODIG? SPELERS? ROLLEN? KENNIS & GELD NA AFLOOP (WELZIJNS)ZORG ONDERWIJS ZAKELIJKE DIENSTVERLENING SOCIAAL KAPITAAL EN ALTERNATIEVE WAARDESYSTEMEN VALUE NETWORKS
Online Matching Meetingrooms sustainable Free Free? No terms & conditions Matching Mobile layar Free? Reviews Free
Social Economische Entiteit Virtual DNA sustainable Event software Plazagroupconnections Q & A Social single signon Wiki Google appsintegration Digital coaching Meeting Planner Twitterintegration Blog Mobile Forum COLLABORATION ECOSYSTEM
GOOGLE MAX STRATEGY
GOOGLE MAX STRATEGY
GOOGLE MAX STRATEGY
SERENDIPITY UNEXPECTED RELEVANCE GOOGLE MAX STRATEGY
GOOGLE MAX STRATEGY MONDAY            TUESDAY                 WEDNESDAY              THURSDAY              FRIDAY                      SATURDAY                  SUNDAY
“Wat is de beste plek voor een vergadering met 10 mensen op of vlakbij van Utrecht CS?” -frankmeeuwsen: “@WillemDudok seats2meet.com #s2m     -okparking: “@WillemDudok seats2meet”     -paulvereijken: “@WillemDudok @Seats2Meet ” -pvantees: @WillemDudokdatzou Seats2Meet moetenzijn #s2m ... ziedatikniet de enige ben met die suggestie.” Tientjesnet     Gisteren een te gekke avond gehad bij #S2M.  De plek, de mensen, de catering: alles werkt daar samen  om de ervaring te versterken.
CONTENT CURATION
REAL TIME ON DEMAND RELEVANCE CONTENT CURATION
DUURZAAM               ORGANISCH       OPEN                        DYNAMISCH   ZELFSTUREND                 TRANSPARANT ZELFLEREND                      DELEN LOVEMARK                              AUTHENTIEK DESIGN
SIMPLE, SMART,  SHARING &  SUSTAINABLE
“BE TRUE TO YOURSELF” “BE WHAT YOU SAY YOU ARE TO OTHERS” Joseph Pine BRANDING30
“BEWARE OF NARCISM, THE TEMPTATION TO LOOK IN THE MIRROR, WHILE YOU SHOULD BE LOOKING OUT OF THE WINDOW…” Doug Daft, CEO Coca-Cola EEN STERK MERK: - HELPT JE TE DROMEN OVER JE SUCCES,   - GEEFT KRACHT EN MACHT.  - GEVOEL VAN SUPRIORITEIT. - MAAKT JE BIJZONDER EN SPECIAAL. - ZORGT VOOR BEWONDERING sustainable DIAGNOSTIC MANUAL OF MENTAL DISORDERS BY THE AMERICAN PSYCHIATRIC ASSOCIATION: DIAGNOSES OF THE PSYCHIATRIC DISORDER  “NARCISM”.
BRANDING: ALL YOU  DO, TELL, WRITE, OR SHOW  IS PART OF THE  BRAND EXPERIENCE sustainable
ORGANIZATION3.0 KEY ELEMENTS LEADERSCHIP TRANSACTIONAL BUSINESS CONCEPT SOCIAL BUSINESS CONCEPT CULTURE
RECIPROCITY: GEVEN =  ONTVANGEN SOCIALE STRUCTUUR ASYNCHRONE WEDERKERIGHEID WEGGEVEN: WEG=WEG sustainable
TRANSPARANCY AUTHENTICITY sustainable
REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL
REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL
REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL

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Masterclass Society30

  • 1. MASTERCLASS SOCIETY30 MAY 2011: ORGANIZATIONS & BUSINESS in the INTERDEPENDENT ECONOMY too little too late “THERE ARE: ORGANIZATIONS, THAT MAKE THINGS HAPPEN… ORGANIZATIONS, THAT WATCH THINGS HAPPEN… ORGANIZATIONS, THAT WONDER WHAT HAPPENED…” Peter F. Drucker
  • 2. RONALD VAN DEN HOFF @rvandenhoff #SOCIETY30
  • 3. VALUE NETWORK 11.000 downloads 3.000 traditioneel 22 RETWEETS 19.000 CONTACTS
  • 4. € OVERHEID & POLITIEK PRODUCENTEN ZOMBIE ECONOMY CONSUMENT FINANCIALS REGENTEN – QUANGO’S
  • 5. “WE TRY TO SAVE LABOUR POSITIONS ON BOARD OF THE TITANIC”. Peter Sloterdijk, German Philosopher. “ANYBODY THAT THINKS WE COME OUT OF THIS RECESSION AND GET BACK TO BUSINESS AS USUAL IS DEEPLY MISTAKEN.” Don Tapscott
  • 6. KONDRATIEF 1925 SCHUMPETER CARLOTA PEREZ timeline
  • 7. DEVELOPMENT OF ECONOMIC SYSTEMS. ECONOMIC EVOLUTION
  • 8. ANSOFF MATRIX VALUE CREATION EXISTING PRODUCTS NEW PRODUCTS MARKET PRODUCT MODELS EXISTING MARKETS MARKET PENETRATION PRODUCT DEVELOPMENT NEW MARKETS MARKET DEVELOPMENT DIVERSIFICATION
  • 9. FIVE FORCE MODEL PORTER BARGAINING POWER OF CUSTOMERS THREAT OF NEW ENTRANTS COMPETATIVE RIVALRY WITHIN INDUSTRY THREAT OF SUBSITUTE PRODUCTS BARGAINING POWER OF SUPPLIERS VALUE CREATION MODELS
  • 10. REJUVENATION PROCESS: THE CRESCENDO MODEL BADEN-FULLER & STOPFORD 1994 GALVANIZING INTO ACTION REMOVE COMPLEXITY STRECH THE ADVANTAGE BUILD NEW CAPABILITIES VALUE CREATION: 1990-2000 TRANSFORMATION OF PROBLEM SOLVING MODELS “THE MOST SUCCESFULL COMPANIES ARE THE ONES THAT CAN RESOLVE THE DILEMMA OF OPPOSITES”. Baden-Fuller and Stopford (1994) .
  • 11. E-R-R-C GRID KIM & MAUBORGNE ELIMINATE RAISE CREATE REDUCE MODELS BLUE OCEAN STRATEGY CREATION OF NEW MARKETS WITHOUT COMPETITION, WITH A NEW VALUE CHAIN FOR ALL STAKEHOLDERS. CAPABLE OF TRANSFORMING CULTURAL AND/OR ECONOMICAL CONTRADICTIONS INTO OPPORTUNITIES.
  • 12. DIALOGUE ACCESS RISK BENEFITS TRANSPARANCY CO-CREATION OF VALUE: DART MODEL. “THE MARKET BECOMES A FORUM…” PRAHALAD & RAMASWAMY VALUE CREATION: 2000-PRESENT INVOLVE ALL STAKEHOLDERS DEVELLOPMENT THE NEW HOUSE OF INNOVATION PRAHALD & KRISHNAN 2008 Social structure of the firm N=1 personal cocreated experiences Flexible and resilient business processes R=G global acces to Resources & talent Technicalarchitecture of the firm
  • 13. A GROWING GROUP OF STAKEHOLDERS: KNOWMADS FREE AGENTS S.E.P. (Z)ZP’er (Dutch) “A Knowmad is a nomadic knowledge worker that is, a creative, imaginative, and innovative person who can work with almost anybody, anytime, and anywhere.” John Moravec THEIR PLAYING GROUND: THE INTERNET & SOCIAL MEDIA FREE AGENT – SELF EMPLOYED PROFESSIONAL INTERNET = SOCIAL: WEB2.0 GROUNDSWELL
  • 14. 1.0 Organizations 2.0 Communication 3.0 Stakeholders Source: Marco Derksen, Marketingfacts
  • 15. DIALOGUE ACCESS RISK BENEFITS TRANSPARANCY DART MODEL. DEVELLOPMENT THE BOOK! 1.0 2.0 3.0 MASS CO-CREATION COLLABORATIVE CUSTOMIZATION PROSUMPTION THE NEW HOUSE OF INNOVATION Social structure of the firm BLUE OCEAN STRATEGY ELIMINATE RAISE N=1 personal cocreated experiences Flexible and resilient business processes R=G global acces to Resources & talent CREATE REDUCE Technicalarchitecture of the firm
  • 16. SIMPLE, SMART, SHARING & SUSTAINABLE
  • 17. INTERDEPENDENTE ECONOMIE verbondenheid duurzaamheid wederkerigheid Domein van waardecreatie van de SOCIETY30 OVERHEID PRODUCENTEN CO-WORKING CROWDSOURCING CO-CREATION CROWDFORCING COLLABORATIVE PROSUMPTION PROSUMER PROSUMER REGENTEN
  • 18.
  • 19.
  • 21.
  • 22. KRACHT VAN HET NETWERK FYSIEKE OMVANG metcalfe SPELERS POSITIE stephenson RELEVANTIE granovetter BETROUWBAARHEID DUNBARS LAW
  • 23. COMMUNITY OF INTREST: CONNECTING VALUE NETWORKS COMMUNITY OF PRACTISE: SHARING
  • 24. COMMUNITY OF PURPOSE: COLLABORATION - VALUE NETWORK - MESHWORK - RESONANTIE NETWERK VALUE NETWORKS
  • 25.
  • 28. FROM PARETO’S LAW TO ANDERSONS LONG TAIL… LONG SNOUT LONG TAIL HOOG LAAG HOOG LAAG VALUE NETWORKS OMZET PER KLANT WAARDE PER KLANT AANTAL KLANTEN AANTAL KLANTEN HOOG …FROM ANDERSONS LONG TAIL TO STOLZE’S & VAN DEN HOFF’S LONG SNOUT
  • 29. THE MESH LONG SNOUT HOOG LAAG VALUE NETWORKS WAARDE PER KLANT AANTAL KLANTEN VALUE CONSTELLATION
  • 31. smart
  • 39. 50 million visitors/month Video-Text: $15 Editor: $2,50 Title: 0.08 $ $200 million Smart SERVICES
  • 40. BRAND DETACHMENT BRAND DETACHMENT: TOEGANG IS BELANGRIJKER DAN BEZIT!
  • 41. GELD
  • 42. MONEY
  • 43. break
  • 44. AAN DE SLAG: DEFINITIE KRITISCHE SUCCES FACTOREN NODIG? SPELERS? ROLLEN? KENNIS & GELD NA AFLOOP (WELZIJNS)ZORG ONDERWIJS ZAKELIJKE DIENSTVERLENING SOCIAAL KAPITAAL EN ALTERNATIEVE WAARDESYSTEMEN VALUE NETWORKS
  • 45. Online Matching Meetingrooms sustainable Free Free? No terms & conditions Matching Mobile layar Free? Reviews Free
  • 46. Social Economische Entiteit Virtual DNA sustainable Event software Plazagroupconnections Q & A Social single signon Wiki Google appsintegration Digital coaching Meeting Planner Twitterintegration Blog Mobile Forum COLLABORATION ECOSYSTEM
  • 50. SERENDIPITY UNEXPECTED RELEVANCE GOOGLE MAX STRATEGY
  • 51. GOOGLE MAX STRATEGY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY
  • 52. “Wat is de beste plek voor een vergadering met 10 mensen op of vlakbij van Utrecht CS?” -frankmeeuwsen: “@WillemDudok seats2meet.com #s2m     -okparking: “@WillemDudok seats2meet”     -paulvereijken: “@WillemDudok @Seats2Meet ” -pvantees: @WillemDudokdatzou Seats2Meet moetenzijn #s2m ... ziedatikniet de enige ben met die suggestie.” Tientjesnet    Gisteren een te gekke avond gehad bij #S2M. De plek, de mensen, de catering: alles werkt daar samen om de ervaring te versterken.
  • 53.
  • 55. REAL TIME ON DEMAND RELEVANCE CONTENT CURATION
  • 56. DUURZAAM ORGANISCH OPEN DYNAMISCH ZELFSTUREND TRANSPARANT ZELFLEREND DELEN LOVEMARK AUTHENTIEK DESIGN
  • 57. SIMPLE, SMART, SHARING & SUSTAINABLE
  • 58. “BE TRUE TO YOURSELF” “BE WHAT YOU SAY YOU ARE TO OTHERS” Joseph Pine BRANDING30
  • 59. “BEWARE OF NARCISM, THE TEMPTATION TO LOOK IN THE MIRROR, WHILE YOU SHOULD BE LOOKING OUT OF THE WINDOW…” Doug Daft, CEO Coca-Cola EEN STERK MERK: - HELPT JE TE DROMEN OVER JE SUCCES, - GEEFT KRACHT EN MACHT. - GEVOEL VAN SUPRIORITEIT. - MAAKT JE BIJZONDER EN SPECIAAL. - ZORGT VOOR BEWONDERING sustainable DIAGNOSTIC MANUAL OF MENTAL DISORDERS BY THE AMERICAN PSYCHIATRIC ASSOCIATION: DIAGNOSES OF THE PSYCHIATRIC DISORDER “NARCISM”.
  • 60. BRANDING: ALL YOU DO, TELL, WRITE, OR SHOW IS PART OF THE BRAND EXPERIENCE sustainable
  • 61. ORGANIZATION3.0 KEY ELEMENTS LEADERSCHIP TRANSACTIONAL BUSINESS CONCEPT SOCIAL BUSINESS CONCEPT CULTURE
  • 62. RECIPROCITY: GEVEN = ONTVANGEN SOCIALE STRUCTUUR ASYNCHRONE WEDERKERIGHEID WEGGEVEN: WEG=WEG sustainable
  • 64. REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL
  • 65. REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL
  • 66. REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL
  • 67. REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL
  • 68. REFERENTIAL INFLUENTIAL EXEPTIONAL sustainable ORIGINAL NATURAL
  • 69. GLOBAL BRAIN METACORTEX connectivity of information Intelligent web web OS WEB 4.0 2020-2040 semantic web internet of things WEB 3.0 2010-2020 & BEYOND social web WEB 2.0 2000-2010 WEB 1.0 PC ERA connectivity of people