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Culture ,[object Object],[object Object],[object Object],[object Object]
Definition ,[object Object],[object Object]
Impact of Culture ,[object Object],[object Object],[object Object],Consumption Patterns Sanctions— penalties  for violating  social norms Cultural Values
Classification of Cultural Values ,[object Object],[object Object],[object Object],[object Object]
Other-Oriented Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Environment-Oriented  V alues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Self-Oriented values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Find the answers to these questions. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ELEMENTS OF CULTURE
social interactions among people; nuclear family, extended family; reference groups language has two parts: the spoken and the silent language ideas and perceptions that a culture upholds in terms of beauty and good taste community’s set of beliefs that relate to a reality that cannot be verified empirically One of the major vehicles to channel from one generation to the next values shape people’s norms and standards technologies that are used to produce, distribute, and consume goods and services Material Life  Value System Education Religion  Aesthetics Language  Social  Interaction Components of culture
Material Culture   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Language ,[object Object],[object Object],[object Object]
Aesthetics   ,[object Object],[object Object],[object Object]
Education  ,[object Object],[object Object],[object Object]
Religious beliefs ,[object Object],[object Object],[object Object],[object Object]
INDIAN CORE VALUES.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Shopping as a Ritual ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hofstede’s Contribution-  Hofstede, Franke and Bond. “There theory is based on competitive theory of Michael Porter”   Competitive Advantage (given by  Michael Porter  ) A competitive advantage is an advantage over competitors gained by offering consumers greater value, either by means of lower prices or by providing greater benefits and service that justifies higher prices.
Hofstede's contribution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
High Individualism  : US, Australia, Great Britain, Canada Low Individualism: Japan, Venezuela, Thailand, Japan, Mexico, China Feminine: Netherlands, France, Sweden Masculine: Japan, Mexico, Britain, Germany High : France, Japan, Mexico Low: India, Hong Kong, US, Great Britain Long Term: Hong Kong, Japan Short Term: Great Britain, US, Germany High : Korea, Japan, Mexico Low: India, Australia, US, Germany Individualism vs collectivism Masculinity Vs Femininity Uncertainty avoidance  Long term orientation Power Distance  Hofstede’s  Cultural Factors Hofstede’s  Cultural Factors
Adaptation of culture and Subculture with its type.
Subcultures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Subculture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cross Cultural Consumer behavior
What is Cross- Cultural Marketing? ,[object Object],[object Object],[object Object],[object Object]
Variables Influencing Cross-Cultural Marketing Strategies
Cross-Cultural Variations:  Factors influencing  N on-Verbal   communications and also become problems for the MARKETERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Time Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Symbols ,[object Object],[object Object],[object Object],[object Object],[object Object]
COUNTRY-OF-ORIGIN ISSUES
Ethnocentricity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Matchup Hypothesis ,[object Object],[object Object],[object Object],[object Object],[object Object]
Problems in Cross Cultural marketing ,[object Object],[object Object],[object Object],[object Object]
Developing a Cross-Cultural Marketing Strategy (7 Questions) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CROSS-CULTURAL  CONSUMER  ANALYSIS..
Cross-Cultural Consumer Analysis ,[object Object],[object Object],[object Object]
Basic research issues in cross-cultural analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1.  Similarities and differences among people ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DIFFUSION & ADOPTION OF INNOVATION
Diffusion & Adoption of innovations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Categories & the Diffusion of innovations ,[object Object],[object Object],[object Object],[object Object],[object Object]
There are some aspects related to the product that the marketer needs to look at in terms of product purchase & brand loyalty ,[object Object],[object Object],[object Object],[object Object],[object Object]
DIFFUSION PROCESS
Diffusion Process ,[object Object],[object Object]
1. The Innovation– of product ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
How Consumer accept the new product? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
2. The social system ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]
Rate of Adoption ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
ADOPTION PROCESS
Stages in Adoption Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Finding out the % of adopter category ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Culture of Consumer Behavior

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  • 13. social interactions among people; nuclear family, extended family; reference groups language has two parts: the spoken and the silent language ideas and perceptions that a culture upholds in terms of beauty and good taste community’s set of beliefs that relate to a reality that cannot be verified empirically One of the major vehicles to channel from one generation to the next values shape people’s norms and standards technologies that are used to produce, distribute, and consume goods and services Material Life Value System Education Religion Aesthetics Language Social Interaction Components of culture
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  • 26. Hofstede’s Contribution- Hofstede, Franke and Bond. “There theory is based on competitive theory of Michael Porter” Competitive Advantage (given by Michael Porter ) A competitive advantage is an advantage over competitors gained by offering consumers greater value, either by means of lower prices or by providing greater benefits and service that justifies higher prices.
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  • 29. High Individualism : US, Australia, Great Britain, Canada Low Individualism: Japan, Venezuela, Thailand, Japan, Mexico, China Feminine: Netherlands, France, Sweden Masculine: Japan, Mexico, Britain, Germany High : France, Japan, Mexico Low: India, Hong Kong, US, Great Britain Long Term: Hong Kong, Japan Short Term: Great Britain, US, Germany High : Korea, Japan, Mexico Low: India, Australia, US, Germany Individualism vs collectivism Masculinity Vs Femininity Uncertainty avoidance Long term orientation Power Distance Hofstede’s Cultural Factors Hofstede’s Cultural Factors
  • 30. Adaptation of culture and Subculture with its type.
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  • 35. Variables Influencing Cross-Cultural Marketing Strategies
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  • 48. DIFFUSION & ADOPTION OF INNOVATION
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