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tenderbazar.com
The largest online tender portal in Bangladesh

tenderbazar.com

tenderbazar.com

tenderbazar.com
who

us-vs-them
future
milestones
unique
benefits
target
service
we are

how we are different

aspirations

our journey

how we are different

what you get

market

how we deliver
TenderBazar.com, an initiative of Synesis IT, is the

largest online

platform that brings the bidders/suppliers and inviters/procurers together
to exchange business procurement information.
TenderBazar.com collects public procurement information
from various sources (mainly daily newspapers) and then through a streamlined
process of sorting, sealing, cutting, scanning, uploading, interpreting and QA, it

publishes all tender information in the portal and notifies
subscribers based on their product/service preferences through email and SMS.

who
we are
Utilizing state of the art technology,
TenderBazar.com interprets tender
information in such an innovative way
(i.e. translation engine, automatic
product mapping tool etc.) that

ensures 100% accuracy and
provides subscribers the
guarantee of not to miss
any single tender ever.
TenderBazar.com also serves

as a knowledge hub of public procurement

information through tender analytics reporting engine that helps subscribed members to
develop their understanding of tender related market trends.
TenderBazar.com gives space to all government and private procurers to
publish their tenders online and ensures delivery of tenders to the targeted bidders/suppliers.
TenderBazar.com also facilitates the

activities of monitoring bodies of

public procurement by generating various types of analytical reports.

who
we are
All Tenders in One Place:
TenderBazar.com brings tender information from different sources into one place where users
can access them without undergoing the hassle of searching for them.

Assurance to Miss Not a Single Tender:
TenderBazar.com is the only portal that gives its customers 100% assurance that here no
customer will miss a single tender.

Never Sends Irrelevant Tenders:
TenderBazar.com sends notification to its customers that really match with their needs whereas
other tender portals frequently send irrelevant tenders. TenderBazar.com can ensure it because
of its innovative translation engine and product mapping tool.

Smart Product Categorization and Robust Searching Facilities:
TenderBazar.com articulates all products in a meaningful group and sub-group in a tree like
structure, from where users can easily access desired items without any hassle. Also, its strong
search engine gives users ultimate ease and comfort with generic and other searching (searching
using synonyms).

Reminder Facilities and Readymade Reports:
TenderBazar.com not only sends notifications but also reminds users regarding upcoming tender
events as well as provides various analytical reports that helps bidders to know the market trend.

User Friendly Web Interfaces:
Its user friendly web interfaces attract even a novice user to interact.

benefits
what you get
Whatever the services TenderBazar.com is now providing to its customers is providing with utmost quality and
complementing customer’s needs.

“TenderBazar.com is such an one-stop place
where bidders can find their all desired tenders.”
Current Benefits:
•
•
•
•
•
•
•
•
•
•
•
•
•

Coverage of all tender sources
No missing of tenders
100% accuracy in tender interpretation
Tender notification through SMS and Email
Superior tender image quality
Not sending irrelevant tenders
Notification by 12:00 pm every day (even all weekends and holidays), the fastest in the industry
Easy search tool that enables members to find desired tenders
Analytical reports that can help bidders to grow their business knowing market insights
Relating corrigendum with original tenders
Providing access to tender archives
Prompt customer care services
Personalized tender space in the web

Future Benefits
•
•
•
•

Procurers can publish tenders online
Facilities to pay online
Sending tender notification through fax
A complete knowledge hub of public procurement information
for bidders, inviters, monitoring bodies, researchers, policy makers,
donor agencies etc.

benefits
what you get
Tenderbazar.com was commercially launched in June 2011
after a 3 years long research and development.
Date When Project Conceived:
March 05, 2009

Launch Date of the Project:
June 15, 2011

Project Completion Date:
December 31, 2010

Other Important Dates & Events During the Journey
End of Market Survey and Competitor Analysis:

2011

May 15, 2009
2011

Completion of Preparing Business Plan:
July 30, 2009

2010

Completion of Database Design:
2010

December 31, 2010

Completion of UI Design (Back-Office):
June 30, 2010

Completion of UI Design (Online Portal):
March 15, 2011

Collection and Compilation of Various Contents:

2010

April 15, 2011

Finalization of Various Policies and Procedures:
May 15, 2011

2010

Start Date of Tender Interpretation:
January 01, 2011

Start Date of Total Operational Piloting:
May 15, 2011

End Date of Total Operational Piloting:

2009

June 14, 2011

milestones
our journey
FOR
BIDDERS/SUPPLIERS:

FOR
INVITERS/PROCURERS:

TenderBazar.com collects all tender
information from various sources,
compiles all those in a single place and
finally after interpretation utilizing its
own translation engine, it sends tender
notifications to bidders via email, SMS
and portal. Not only that it always
reminds the bidders about what to do
and when.

TenderBazar.com gives space to all
procurers (both govt. and private) to
publish tenders and ensures delivery to
the targeted bidders. This online
service ensures inviters to publish
tender with extensively less cost and
eliminates delay unlike traditional
media
(such
as
newspapers).
Alternatively, procurers can also
organize, manage, archive tenders
here and create reports of their
ongoing and previously published
tenders according to projects, source
of fund, budget etc.

TenderBazar.com also serves as a
knowledge hub on tender information
through its Tender Analytics reporting
tool that helps bidders to understand
tender related market trends.

FOR
GOVERNMENT
MONITORING BODY /
RESEARCHERS / POLICY
MAKERS:
Through tender analytics module,
TenderBazar.com
can
serve
government monitoring body to
keep an eye on tender publications
with a holistic view and assess
compliance with Public Procurement
Act, such as, which EOI gives less or
excess time to submit as per the rule
of PPR 2008 or does a tender follow
publication
guidelines
while
publishing in newspaper etc.

On the other hand, TenderBazar.com can also help researchers/policy makers regarding public procurement by
providing various analytical reports like tender trend analysis, geographical distribution of tenders, govt. vs. private
tenders, local vs. international tenders, time series analysis etc.

target
market
Bidders (who actually participate in Tenders) from
different industries are availing the services of
TenderBazar.com.

more
than 2339 bidders availing the services of
Right now (as of 09/09/2011) there are

TenderBazar.co and as per market demand analysis
this figure will be minimum 6,000 and 12,000 at the
end of year 2011 & 2012 respectively.

TenderBazar.com is going to launch another service at the
middle of October 2011 where inviters/procurers (organizations
who float/publish tenders) themselves can publish tenders online
at TenderBazar.com. Design and development of this new service
has already been completed.

INDUSTRYWISE MEMBER DISTRIBUTION
Industry Name
Agro/Fisheries/Forestry/Food/Feed
Art/Craft/Fashion/Entertainment
Automobiles/Vehicles/Transportation
Business-Support/Professional Services
Chemicals/Fertilizers/Paints/Dyes
Construction/Building Materials
Construction/Infrastructure Works
Consultancy/Intellectual Services
Electrical Systems/Energy/Power/Gas
Electronic & ICT Products
Furniture/Interior-Design/Decoration
Garments/Apparel/Textiles
Hardware/Spares/Mechanical Tools
Health, Medical & Pharmaceuticals
Household Appliances/Supplies
Jute/Leather Goods
Machineries/Equipments/Instruments/Plants
Metals, Mines & Minerals
Office/Stationeries/Educational Supplies
Physical/Labor-Intensive Works
Plastic/Rubber/Synthetic Goods
Printing/Publishing/Packaging/Binding
Software/Hardware/ICT/Telecom

Region
Dhaka Division
Chittagong Division
Rajshahi Division
Khulna Division
Sylhet Division
Barisal Division
Outside Bangladesh
Total Active Subscribers

# of bidders as
of 09/09/2011
96
20
128
171
47
87
177
94
169
261
66
50
11
119
9
60
112
26
34
8
11
60
413

Total # of Subscribers till
09/09/2011
1981
173
58
48
34
15
30
2339

target
market
FEATURES

OTHER COMPETITORS

TENDERBAZAR.COM

Frequently

No complaints from customers

Frequently sends

No complaints from customers

Keyword Search

Not always give correct results

Always gives correct results

Synonym Search

Not present

Strongly provides

Never

Always

Very poor

Very rich

Flat and unorganized

Maintain group and sub-group with tree
line structure and well organized

No

Yes

100% human dependent and
erroneous

Most system dependent and almost
correct

Closes in weekend and holidays

Ensure nonstop service

Not provision
No access
No provision
No
No
No

Having provision
Have access
Have provision
Yes
Yes
Yes

No

By 12 pm

Very poor

Moderate

Missing of tenders
Sending irrelevant tenders

Can relate corrigendum/cancellation notice
with original tender
Advanced Tender Search
Product categorization
PPR Compliant?
Interpretation
Operation
Favorite tender listing
Access to Tender Achieves
SMS notification
Have reminder facilities?
Tender Calendar?
Inviter Based Notification?
Time commitment about publishing tenders
Quality tender image

us-vs-them
how we are different
Tender Analytics helps government bodies, researchers,
etc. analyze market trends and monitor tender market
TRANSLATION ENGINE AND PRODUCT MAPPING TOOLS
ENSURE BIDDERS NOT TO MISS EVEN A SINGLE TENDER:
All other portals in Bangladesh 100% depend on human memory i.e. here
every interpreters must memorize millions of tender products which is
almost impossible for a person. That’s why they always do mistakes to
map tenders with relevant products whereas TenderBazar.com does not
depend on interpreter’s memory, it depends on its Back Office (BO)
translation engine, product mapping tools and its extensively rich product
dictionaries. Here there are two types of challenges. The first challenge is
to translate tender title, since more than 50% of tender’s content is in
Bengali. TenderBazar.com resolves this first challenge through its
translation engine. For example, a tender is published in Bengali
language. If we write its Bengali title in English phonetics the title
becomes ‘Kitnashok Shoroboraho’. Here ‘Kitnashok’ means ‘Pesticides’
and Shoroboraho’ means ‘Supply’ so if we translate it the title should be
‘Supply of Pesticides’. Here the interpreter will not translate, he/she will
just write original Bengali title in English phonetics i.e. ‘Kitnashok
Shoroboraho’. Now it is the responsibility of translation engine to convert
it in appropriate English format as ‘Supply of Pesticides’. Not only that
when user types ‘Kitnashok’ the system will display two synonyms of
‘Kitnashok’ i.e. ‘Pesticide’ and ‘Insecticide’ with Bengali meaning in
Bengali letters.
Now the second challenge comes i.e. the mapping of products. Here also
the system will automatically find out relevant products from the
database once the title is completely typed. In this case, the system maps
this tender with ‘Agrochemicals/Fertilizers’ product because both the
words ‘Pesticide’ and ‘Insecticide’ are stored as a bi-product of
‘Agrochemicals/Fertilizers’ product group.

This is one of the most innovative parts of TenderBazar.com. Right now,
both product dictionary as well as the translation engine has become so
rich that they ensure almost 99% accuracy in translation and product
mapping without human intervention

unique
how we are different
INVITER BASED NOTIFICATION SERVICES:
All other portals in Bangladesh can only send tender notification (not
100%) based on the bidder’s product preference; where as there are
some bidders who want tenders against organization (not based on
product preferences), locations etc. TenderBazar.com is the only
portal which can complement all these types of needs with 100%
accuracy.

SYNONYM SEARCH:
TenderBazar.com is the only portal which supports synonym search.
For example, if a user wants to find tenders typing ‘PC’ in the search
box, tenders whose title comprises the word ‘computer’ will be
displayed in the search results. In other tender portal the search
results cannot retrieve that tender because its title does not contain
the word ‘PC’.

TENDERBAZAR.COM SERVICES NEVER CLOSES:
TenderBazar.com runs 7 days in a week. It never closes its operations
even in weekend and holidays unlike other portals.

RELATING CORRIGENDUM/CANCELLATION
NOTICE WITH ITS ORIGINAL TENDER:
Only TenderBazar.com can relate any corrigendum or cancellation
notice with its original tender. As a result, respective bidders can be
notified if any corrigendum/cancellation notice published..

TENDER ANALYTICS:
It is a repository of various MIS reports that facilitates not only the
bidders and inviters, but also the wider community like researchers,
policy makers, donor agencies, development partners, media and
citizens for analyzing market trend and various tender statistics.

unique
how we are different
WEB PORTAL (WP):
• Tender dashboard that shows
high level summary of all
tenders
• Tender calendar where tender
events can be viewed in
month wise
• Keyword search where
synonym search can be done
• Advanced search with verities
of criteria
• Tender reminder that update
users about tender events like
opening, submission, prebidmeeting etc. beforehand
• Tender analytics that help
bidders to get market
trend/insight
• Most articulated product
listing in tree like structure
• Linkage of corrigendum /
cancellation with its original
tender
• Tradefair information
• Tracking tenders as favorites
• Pin-board which shows latest
update of tenders,
corrigendum and cancellation
notices every day.

service
how we deliver
Tele-Sales and Customer Services:
This module is developed to automate all tele-sales related operations. Here,
all telephonic interactions with customers are recorded. A call center solution
is also integrated. Customer services like email feedbacks and helpline attends
to customer problems round the clock through a call center.

service
how we deliver
Tenderbazar.com is a team of young dynamic people –
whose focus is to provide excellent customer service.
www.tenderbazar.com

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Bangladesh's Largest Online Tender Portal

  • 1. Presenting tenderbazar.com The largest online tender portal in Bangladesh tenderbazar.com tenderbazar.com tenderbazar.com
  • 2. who us-vs-them future milestones unique benefits target service we are how we are different aspirations our journey how we are different what you get market how we deliver
  • 3. TenderBazar.com, an initiative of Synesis IT, is the largest online platform that brings the bidders/suppliers and inviters/procurers together to exchange business procurement information. TenderBazar.com collects public procurement information from various sources (mainly daily newspapers) and then through a streamlined process of sorting, sealing, cutting, scanning, uploading, interpreting and QA, it publishes all tender information in the portal and notifies subscribers based on their product/service preferences through email and SMS. who we are
  • 4. Utilizing state of the art technology, TenderBazar.com interprets tender information in such an innovative way (i.e. translation engine, automatic product mapping tool etc.) that ensures 100% accuracy and provides subscribers the guarantee of not to miss any single tender ever. TenderBazar.com also serves as a knowledge hub of public procurement information through tender analytics reporting engine that helps subscribed members to develop their understanding of tender related market trends. TenderBazar.com gives space to all government and private procurers to publish their tenders online and ensures delivery of tenders to the targeted bidders/suppliers. TenderBazar.com also facilitates the activities of monitoring bodies of public procurement by generating various types of analytical reports. who we are
  • 5. All Tenders in One Place: TenderBazar.com brings tender information from different sources into one place where users can access them without undergoing the hassle of searching for them. Assurance to Miss Not a Single Tender: TenderBazar.com is the only portal that gives its customers 100% assurance that here no customer will miss a single tender. Never Sends Irrelevant Tenders: TenderBazar.com sends notification to its customers that really match with their needs whereas other tender portals frequently send irrelevant tenders. TenderBazar.com can ensure it because of its innovative translation engine and product mapping tool. Smart Product Categorization and Robust Searching Facilities: TenderBazar.com articulates all products in a meaningful group and sub-group in a tree like structure, from where users can easily access desired items without any hassle. Also, its strong search engine gives users ultimate ease and comfort with generic and other searching (searching using synonyms). Reminder Facilities and Readymade Reports: TenderBazar.com not only sends notifications but also reminds users regarding upcoming tender events as well as provides various analytical reports that helps bidders to know the market trend. User Friendly Web Interfaces: Its user friendly web interfaces attract even a novice user to interact. benefits what you get
  • 6. Whatever the services TenderBazar.com is now providing to its customers is providing with utmost quality and complementing customer’s needs. “TenderBazar.com is such an one-stop place where bidders can find their all desired tenders.” Current Benefits: • • • • • • • • • • • • • Coverage of all tender sources No missing of tenders 100% accuracy in tender interpretation Tender notification through SMS and Email Superior tender image quality Not sending irrelevant tenders Notification by 12:00 pm every day (even all weekends and holidays), the fastest in the industry Easy search tool that enables members to find desired tenders Analytical reports that can help bidders to grow their business knowing market insights Relating corrigendum with original tenders Providing access to tender archives Prompt customer care services Personalized tender space in the web Future Benefits • • • • Procurers can publish tenders online Facilities to pay online Sending tender notification through fax A complete knowledge hub of public procurement information for bidders, inviters, monitoring bodies, researchers, policy makers, donor agencies etc. benefits what you get
  • 7. Tenderbazar.com was commercially launched in June 2011 after a 3 years long research and development.
  • 8. Date When Project Conceived: March 05, 2009 Launch Date of the Project: June 15, 2011 Project Completion Date: December 31, 2010 Other Important Dates & Events During the Journey End of Market Survey and Competitor Analysis: 2011 May 15, 2009 2011 Completion of Preparing Business Plan: July 30, 2009 2010 Completion of Database Design: 2010 December 31, 2010 Completion of UI Design (Back-Office): June 30, 2010 Completion of UI Design (Online Portal): March 15, 2011 Collection and Compilation of Various Contents: 2010 April 15, 2011 Finalization of Various Policies and Procedures: May 15, 2011 2010 Start Date of Tender Interpretation: January 01, 2011 Start Date of Total Operational Piloting: May 15, 2011 End Date of Total Operational Piloting: 2009 June 14, 2011 milestones our journey
  • 9. FOR BIDDERS/SUPPLIERS: FOR INVITERS/PROCURERS: TenderBazar.com collects all tender information from various sources, compiles all those in a single place and finally after interpretation utilizing its own translation engine, it sends tender notifications to bidders via email, SMS and portal. Not only that it always reminds the bidders about what to do and when. TenderBazar.com gives space to all procurers (both govt. and private) to publish tenders and ensures delivery to the targeted bidders. This online service ensures inviters to publish tender with extensively less cost and eliminates delay unlike traditional media (such as newspapers). Alternatively, procurers can also organize, manage, archive tenders here and create reports of their ongoing and previously published tenders according to projects, source of fund, budget etc. TenderBazar.com also serves as a knowledge hub on tender information through its Tender Analytics reporting tool that helps bidders to understand tender related market trends. FOR GOVERNMENT MONITORING BODY / RESEARCHERS / POLICY MAKERS: Through tender analytics module, TenderBazar.com can serve government monitoring body to keep an eye on tender publications with a holistic view and assess compliance with Public Procurement Act, such as, which EOI gives less or excess time to submit as per the rule of PPR 2008 or does a tender follow publication guidelines while publishing in newspaper etc. On the other hand, TenderBazar.com can also help researchers/policy makers regarding public procurement by providing various analytical reports like tender trend analysis, geographical distribution of tenders, govt. vs. private tenders, local vs. international tenders, time series analysis etc. target market
  • 10. Bidders (who actually participate in Tenders) from different industries are availing the services of TenderBazar.com. more than 2339 bidders availing the services of Right now (as of 09/09/2011) there are TenderBazar.co and as per market demand analysis this figure will be minimum 6,000 and 12,000 at the end of year 2011 & 2012 respectively. TenderBazar.com is going to launch another service at the middle of October 2011 where inviters/procurers (organizations who float/publish tenders) themselves can publish tenders online at TenderBazar.com. Design and development of this new service has already been completed. INDUSTRYWISE MEMBER DISTRIBUTION Industry Name Agro/Fisheries/Forestry/Food/Feed Art/Craft/Fashion/Entertainment Automobiles/Vehicles/Transportation Business-Support/Professional Services Chemicals/Fertilizers/Paints/Dyes Construction/Building Materials Construction/Infrastructure Works Consultancy/Intellectual Services Electrical Systems/Energy/Power/Gas Electronic & ICT Products Furniture/Interior-Design/Decoration Garments/Apparel/Textiles Hardware/Spares/Mechanical Tools Health, Medical & Pharmaceuticals Household Appliances/Supplies Jute/Leather Goods Machineries/Equipments/Instruments/Plants Metals, Mines & Minerals Office/Stationeries/Educational Supplies Physical/Labor-Intensive Works Plastic/Rubber/Synthetic Goods Printing/Publishing/Packaging/Binding Software/Hardware/ICT/Telecom Region Dhaka Division Chittagong Division Rajshahi Division Khulna Division Sylhet Division Barisal Division Outside Bangladesh Total Active Subscribers # of bidders as of 09/09/2011 96 20 128 171 47 87 177 94 169 261 66 50 11 119 9 60 112 26 34 8 11 60 413 Total # of Subscribers till 09/09/2011 1981 173 58 48 34 15 30 2339 target market
  • 11. FEATURES OTHER COMPETITORS TENDERBAZAR.COM Frequently No complaints from customers Frequently sends No complaints from customers Keyword Search Not always give correct results Always gives correct results Synonym Search Not present Strongly provides Never Always Very poor Very rich Flat and unorganized Maintain group and sub-group with tree line structure and well organized No Yes 100% human dependent and erroneous Most system dependent and almost correct Closes in weekend and holidays Ensure nonstop service Not provision No access No provision No No No Having provision Have access Have provision Yes Yes Yes No By 12 pm Very poor Moderate Missing of tenders Sending irrelevant tenders Can relate corrigendum/cancellation notice with original tender Advanced Tender Search Product categorization PPR Compliant? Interpretation Operation Favorite tender listing Access to Tender Achieves SMS notification Have reminder facilities? Tender Calendar? Inviter Based Notification? Time commitment about publishing tenders Quality tender image us-vs-them how we are different
  • 12. Tender Analytics helps government bodies, researchers, etc. analyze market trends and monitor tender market
  • 13. TRANSLATION ENGINE AND PRODUCT MAPPING TOOLS ENSURE BIDDERS NOT TO MISS EVEN A SINGLE TENDER: All other portals in Bangladesh 100% depend on human memory i.e. here every interpreters must memorize millions of tender products which is almost impossible for a person. That’s why they always do mistakes to map tenders with relevant products whereas TenderBazar.com does not depend on interpreter’s memory, it depends on its Back Office (BO) translation engine, product mapping tools and its extensively rich product dictionaries. Here there are two types of challenges. The first challenge is to translate tender title, since more than 50% of tender’s content is in Bengali. TenderBazar.com resolves this first challenge through its translation engine. For example, a tender is published in Bengali language. If we write its Bengali title in English phonetics the title becomes ‘Kitnashok Shoroboraho’. Here ‘Kitnashok’ means ‘Pesticides’ and Shoroboraho’ means ‘Supply’ so if we translate it the title should be ‘Supply of Pesticides’. Here the interpreter will not translate, he/she will just write original Bengali title in English phonetics i.e. ‘Kitnashok Shoroboraho’. Now it is the responsibility of translation engine to convert it in appropriate English format as ‘Supply of Pesticides’. Not only that when user types ‘Kitnashok’ the system will display two synonyms of ‘Kitnashok’ i.e. ‘Pesticide’ and ‘Insecticide’ with Bengali meaning in Bengali letters. Now the second challenge comes i.e. the mapping of products. Here also the system will automatically find out relevant products from the database once the title is completely typed. In this case, the system maps this tender with ‘Agrochemicals/Fertilizers’ product because both the words ‘Pesticide’ and ‘Insecticide’ are stored as a bi-product of ‘Agrochemicals/Fertilizers’ product group. This is one of the most innovative parts of TenderBazar.com. Right now, both product dictionary as well as the translation engine has become so rich that they ensure almost 99% accuracy in translation and product mapping without human intervention unique how we are different
  • 14. INVITER BASED NOTIFICATION SERVICES: All other portals in Bangladesh can only send tender notification (not 100%) based on the bidder’s product preference; where as there are some bidders who want tenders against organization (not based on product preferences), locations etc. TenderBazar.com is the only portal which can complement all these types of needs with 100% accuracy. SYNONYM SEARCH: TenderBazar.com is the only portal which supports synonym search. For example, if a user wants to find tenders typing ‘PC’ in the search box, tenders whose title comprises the word ‘computer’ will be displayed in the search results. In other tender portal the search results cannot retrieve that tender because its title does not contain the word ‘PC’. TENDERBAZAR.COM SERVICES NEVER CLOSES: TenderBazar.com runs 7 days in a week. It never closes its operations even in weekend and holidays unlike other portals. RELATING CORRIGENDUM/CANCELLATION NOTICE WITH ITS ORIGINAL TENDER: Only TenderBazar.com can relate any corrigendum or cancellation notice with its original tender. As a result, respective bidders can be notified if any corrigendum/cancellation notice published.. TENDER ANALYTICS: It is a repository of various MIS reports that facilitates not only the bidders and inviters, but also the wider community like researchers, policy makers, donor agencies, development partners, media and citizens for analyzing market trend and various tender statistics. unique how we are different
  • 15. WEB PORTAL (WP): • Tender dashboard that shows high level summary of all tenders • Tender calendar where tender events can be viewed in month wise • Keyword search where synonym search can be done • Advanced search with verities of criteria • Tender reminder that update users about tender events like opening, submission, prebidmeeting etc. beforehand • Tender analytics that help bidders to get market trend/insight • Most articulated product listing in tree like structure • Linkage of corrigendum / cancellation with its original tender • Tradefair information • Tracking tenders as favorites • Pin-board which shows latest update of tenders, corrigendum and cancellation notices every day. service how we deliver
  • 16. Tele-Sales and Customer Services: This module is developed to automate all tele-sales related operations. Here, all telephonic interactions with customers are recorded. A call center solution is also integrated. Customer services like email feedbacks and helpline attends to customer problems round the clock through a call center. service how we deliver
  • 17. Tenderbazar.com is a team of young dynamic people – whose focus is to provide excellent customer service.