More Related Content Similar to How parks and attractions can sell tickets everywhere through one system Similar to How parks and attractions can sell tickets everywhere through one system (20) How parks and attractions can sell tickets everywhere through one system1. How to sell tickets everywhere
through one system
Smart commerce solutions
for parks and attractions
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2. RTP’s 5-stage guest lifecycle
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3. Research and plan
Research and planning occurs
before and during visitors’ arrival
RTP helps connect your business to
visitors to grow attendance
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4. Research and plan
Award-winning
At home website design
Search engine
marketing
On the go
Web 2.0 tools
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
5. Purchase
After evaluating their options,
visitors enter the purchasing phase
RTP’s commerce engine offers sales and promotions
across multiple channels to increase initial purchases
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
6. Ticket and pass sales
Buy online Call center/
Print at home Group sales
Kiosks Ticket window
Retail outlets/
Mobile
third-party
sellers
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
7. Anticipate
After purchasing, and before
arriving, visitors anticipate their trip to
your park
RTP helps you upsell by keeping connected to visitors
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
8. Anticipate
Event calendars Targeted email Weather Social media
campaigns reports marketing
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
9. Experience
After anticipating, visitors arrive
fully engaged and tuned in to all
your park has to offer
RTP’s commerce engine automates access and purchases
efficiently with cashless payments to increase yield
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
11. Optimize
Experience!
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12. Automate access control
Visitor point of view
OR OR
OPTIONAL
BIOMETRICS
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13. Access control
Business point-of-view
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14. Access control
OPTIONAL
BIOMETRICS
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16. Resource management
Visitor point of view
“I am planning a
birthday party at “We need a picnic
FunLand on Saturday area, lunch and
at 10:00 A.M.” birthday cake.”
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17. Resource management
Business point of view
Picnic area
Staffing
resources
Food and
beverage
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
18. Allow visitors the flexibility to make
purchases online, on location and on-demand
Deliver a more active and engaging experience
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
19. Retail and inventory
Visitor point of view
“I want to buy a
T-shirt from the
gift shop and I
want to pay for it
with a gift card.”
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
20. Retail and inventory
Business point of view
Area-wide charge
and gift cards
At home
Inventory by
location
On-site
Analytics
Mobile Purchase order
management
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
21. Food and beverage
Visitor point of view
“I want to buy two
hamburgers and
pay for it with my
pass. Hold the
onions.”
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
22. Food and beverage
Business point of view
Area-wide charge
and gift cards
Multiple
locations
Order
management
Modifiers
Gratuities
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
23. Reflect
After experiencing your park, visitors
reflect and share their experiences
RTP’s commerce engine has a single customer
manager providing insight to promote loyalty
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
24. Reflect
Loyalty Targeted e-mail Social media
programs campaigns marketing
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
25. Mobile Solutions
Ticketing and passes, cashless
payments, access control and on-site
marketing
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28. RTP|REALX
EXPLORING
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29. RTP|REALX
CREATING MEMORIES
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30. RTP|REALX
GEOTAGGING
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32. Mobile solutions
Enterprise Integration Stand-alone
with RTP|ONE mobile solutions
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33. Social loyalty
Web 2.0 tools
SOCIAL
NETWORKING
Photo sharing
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34. Social loyalty
Badges
GAMIFICATION
Leaderboards
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
35. Social loyalty
Mobile coupons
SOCIAL VALUE
Loyalty
programs
Promotions
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
36. MAX your software
implementation
A proven implementation approach that
adapts learnings and best business practices
from more than 100 global customers
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
37. MAX is an integrated, proven solution
Instead of endless choices
…validate what fits your business
Instead of focus on common
business practices
…spend time on what makes you unique
Instead of casting your
solution in concrete
…grow and flex your solution
tomorrow
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
38. MAX Managed Services
Flexible post go-live support
Assistance as you need
it after go live
On-demand application
requests
Managed care
Training
Packaged offerings
© 2012 RTP and Active Network. All rights reserved and CONFIDENTIAL.
Editor's Notes MAX is more than a preconfigured best practices solution. MAX is an approach or unique method to implementing RTP software. MAX is a solution that is adaptable to meet your specific needs. MAX is comprehensive knowledge transfer of the solution to your end users. MAX a post go-live support offering called “Managed Services” that includes options on how RTP software is managed after you go live. All systems will require some level of maintenance after go live. You will be asked to add users, change prices, or add new capabilities. RTP offers customers Managed Services. Managed Services is remote assistance for you after you go live, as you need it. We can assist with Seasonal start-up, staffing supplementation, on-demand requests like adding new users or changing prices. Managed Services is not required, but is a flexible support offering that provides customers a choice on how their system is managed.