1. The document summarizes a change management workshop for Maruti associates based on Kurt Lewin's model of change theory. 2. It discusses driving and restraining forces, equilibrium, and the three stages of Lewin's change theory: unfreezing, moving to a new level, and refreezing. 3. The workshop aims to help associates change their attitudes, emotions, and behaviors to better align with Maruti's vision and values.

1. Khoj aur Parivartan- A
Change Management
workshop for Maruti
Associates based upon
Kurt Lewin model of
change theory
By: Rakesh Saha

2. Why, What and How to change
?
Kyun - to be in in sync with Maruti’s vision
and core values
Kya - our attitude, emotions and behavior
Kaise – By unlearning , learning and
relearning

3. Session -1(10.00 am- 1.00Pm)
10.00 am – expectation management
10.30 am – force field analysis test
11.00 am – debriefing on test findings
11.30 am – Mind Map over view
12.00 am – How to switch patterns
12.30 am – Action Plan

4. Force Field Analysis: Driving Forces
Driving Forces are forces that push in a direction
that causes change to occur.
They cause a shift in the equilibrium towards
change.
i.e. A married couple who has to get ready for a
party, the husband is on the couch watching the
football game. The wife encourages her
husband to get ready because there is going to
be free beer at the party. The husband starts to
get ready in a hurry. The driving forces are: The
wife encouraging the husband & The incentive
of free alcohol at the party.

5. DRIVING FORCE

6. Force Field Analysis: Restraining Forces
Restraining forces are forces that counter driving
forces. They oppose change.
Restraining forces cause a shift in the
equilibrium which opposes change.
i.e. In the case of the husband and wife getting
ready for the party. Present at the party is going
to be the husbands cousin whom he despises.
The cousin and the husband have not got along
for many years and if the husband was to go,
there surely would be a fight. The husband also

7. RESTRAINING FORCES

8. Force Field Analysis: Equilibrium
Equilibrium is a state of being where
driving forces equal restraining forces and
no change occurs.
Equilibrium can be raised or lowered by
changes that occur between the driving
and restraining forces.

9. Mind Map
• Anchoring – what triggers our thought
process
• Emotional state and External behavior
• How to switch patterns from problem state
to resourceful state

10. Kurt Lewin’s Change Theory
Consists of three distinct and vital stages:
“Unfreezing”
“Moving to a new level or Changing”
“Refreezing”

11. “UNFREEZING”

12. “Unfreezing”
Involves finding a method of
making it possible for people
to let go of an old pattern that
was counterproductive in
some way

13. “MOVING TO A NEW
LEVEL”

14. “Moving to a new level”
Involves a process of change
in thoughts, feeling, behavior,
or all three, that is in some
way more liberating or more
productive

15. “REFREEZING”

16. “Refreezing”
Is establishing the change as a
new habit, so that it now becomes
the “standard operating
procedure.” Without this stage of
refreezing, it is easy to backslide
into the old ways.

17. Action Plan
How to use the learning in the job
performance to enhance the
productivity

18. Closure
Identifying similar kind of challenge area to
be addressed in the next session.