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Agenda

 Agenda
 • Trends and challenges
 • Envisioning the future of payments
 • Payments Platform as a Service
 • Windows Phone Wallet Hub




                                        Time magazine, Nov 22nd 2004
The Social Factor
Years to Reach 50 Million “Users”
            68       50             22           14      7             2




Social & Devices @Work                                       Rise of the social customer



  65% of
  companies are                 Average of   4        44% of                 20% expect a
  deploying at                  consumer              consumers              response
  least one social              devices used          complain via           within 1 hour via
  software tool                 every day             social media           social media
The Internet of Things
Challenges for Mobile Phone Payments
  Race for wallet                       How to move
  control pits      Who’s wallet is     from cool
  participants      in your             pilots to real
  against each      pocket?             general
  other.
                                        acceptance?

  Must become
  more useful &                         Niche market
    convenient       Mobile NFC is      entrants. Who
     than your         just a single    to back?
         wallet            slice of a   (or to fear?)
                    single channel.
Payments Are Transactional Glue
                                                                             The ability to
                                                          Payments are       transfer funds is
        Retailers                Care                     ‘transactional
                    Pharmacy     Providers                                   a natural
     Entertainment           Health                       glue’ connecting   extension of a
      Merchant/Biller     Community                       people to each     digital
         Community                 Public                 other.
                                   Health                                    relationship.
    Tourist Venues
                    Small business           Parking
                                                                             Reach
                                       Municipal          The information    customers in all
                           People      Authority
                       Friends                            about the          aspects of life,
                                     Utilities    Tolls   payment is as
                          Family                                             through virtually
                                        Transport         important as the   any device.
                                                          payment itself!
Consumers are Changing How They Buy
  Payments was a transaction business.....




                 Research          Share         Offer/          Feedback
                                                 Buy




                               ...... but now it is an information business!
Every Screen Offers a New Shopping Experience
Payments is an Information Business

..…
...




       •   Demographics, Spending trends
       •   Geo-location
       •   Big Data and Analytics
       •   Sentiment Analysis
       •   Targeted offers by customer by channel
Payments Platform as a Service


                      Cloud Commerce Platform:
                      Offers, BI and Analytics
                      Integration
                      Security & Tokenization



                                                       Virtual
   Payments       Offers      Tickets       Loyalty
                                                        CCY



              Universal Access With End Point Localization
Microsoft is Uniquely Positioned
• Consumers are more socially & digitally
  connected to offers while they shop.

• Merchants want new and repeat              Mobile
  business.                                 Network                  Consumers
                                            Operators
• Banks want to avoid disintermediation
  & offer more value to their merchants.
                                                        + Partners
• Mobile Operators see m-commerce
  experience as a growth engine.                                     Retailers &
                                             Banks
                                                                     Merchants
• Microsoft connects & enhances the
  commerce value chain.
Introducing SEEK By FreedomPay
Increasing The Value




Augmented Reality
+ Cloud
+ Wallet
= Enhanced Value       Nokia City Lens
Windows Phone 8
Wallet Overview
3 Pillars of Windows Phone Wallet
     Proximity NFC   Wallet Hub   Secure NFC
Closing Thoughts
               Is leather and   NFC?            More than
 Payments is   plastic          Think outside   Apps. Think
 an            easier?          the POS!        ‘Platform’
 Information                                    too.
 Business


         Microsoft Reaches the Consumer and the Enterprise,
            and supports the entire payments value chain
Contacts

           Colin Kerr
           Industry Solutions Director, Worldwide Financial Services
           Microsoft
           colin.kerr@microsoft.com


           Andrea W. Waldin
           Vice President, Marketing
           FreedomPay
           andrea.waldin@freedompay.com
Consumer mobile and payments innovation   colin kerr

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Consumer mobile and payments innovation colin kerr

  • 1.
  • 2. Agenda Agenda • Trends and challenges • Envisioning the future of payments • Payments Platform as a Service • Windows Phone Wallet Hub Time magazine, Nov 22nd 2004
  • 3. The Social Factor Years to Reach 50 Million “Users” 68 50 22 14 7 2 Social & Devices @Work Rise of the social customer 65% of companies are Average of 4 44% of 20% expect a deploying at consumer consumers response least one social devices used complain via within 1 hour via software tool every day social media social media
  • 5. Challenges for Mobile Phone Payments Race for wallet How to move control pits Who’s wallet is from cool participants in your pilots to real against each pocket? general other. acceptance? Must become more useful & Niche market convenient Mobile NFC is entrants. Who than your just a single to back? wallet slice of a (or to fear?) single channel.
  • 6.
  • 7. Payments Are Transactional Glue The ability to Payments are transfer funds is Retailers Care ‘transactional Pharmacy Providers a natural Entertainment Health glue’ connecting extension of a Merchant/Biller Community people to each digital Community Public other. Health relationship. Tourist Venues Small business Parking Reach Municipal The information customers in all People Authority Friends about the aspects of life, Utilities Tolls payment is as Family through virtually Transport important as the any device. payment itself!
  • 8. Consumers are Changing How They Buy Payments was a transaction business..... Research Share Offer/ Feedback Buy ...... but now it is an information business!
  • 9.
  • 10. Every Screen Offers a New Shopping Experience
  • 11. Payments is an Information Business ..… ... • Demographics, Spending trends • Geo-location • Big Data and Analytics • Sentiment Analysis • Targeted offers by customer by channel
  • 12. Payments Platform as a Service Cloud Commerce Platform: Offers, BI and Analytics Integration Security & Tokenization Virtual Payments Offers Tickets Loyalty CCY Universal Access With End Point Localization
  • 13. Microsoft is Uniquely Positioned • Consumers are more socially & digitally connected to offers while they shop. • Merchants want new and repeat Mobile business. Network Consumers Operators • Banks want to avoid disintermediation & offer more value to their merchants. + Partners • Mobile Operators see m-commerce experience as a growth engine. Retailers & Banks Merchants • Microsoft connects & enhances the commerce value chain.
  • 14. Introducing SEEK By FreedomPay
  • 15. Increasing The Value Augmented Reality + Cloud + Wallet = Enhanced Value Nokia City Lens
  • 17. 3 Pillars of Windows Phone Wallet Proximity NFC Wallet Hub Secure NFC
  • 18. Closing Thoughts Is leather and NFC? More than Payments is plastic Think outside Apps. Think an easier? the POS! ‘Platform’ Information too. Business Microsoft Reaches the Consumer and the Enterprise, and supports the entire payments value chain
  • 19. Contacts Colin Kerr Industry Solutions Director, Worldwide Financial Services Microsoft colin.kerr@microsoft.com Andrea W. Waldin Vice President, Marketing FreedomPay andrea.waldin@freedompay.com