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Media use, face-to-face
communication, media multitasking
   and social well-being among
         tweenage girls
    Roy Pea, Cliff Nass, Lynn Meheula,
     Marcus Rance and Aman Kumar
           Stanford University
        OECD, Paris, Jan 24, 2012
               Supported by NSF Grants
               #0835854 and #0841556
Issues


• Key developmental period in tweenage
  years of 8- to 12-years old for socio-
  emotional development
• Emerging values & choices of a new
  “always-on” generation for media use and
  multi-tasking?
• Socio-emotional correlates for profiles of
  media use and media multitasking?
Overview of Study Questions
• Age
• Access/ownership of technology (TV, computer,
  cellphone)
• About friends
• Media use
• Media use while using media
• General social outlook
• Comparison of online and offline friends
• Miscellaneous behavioral questions (e.g. sleep)
Survey

• 3,461 girls, age 8-12
  • Population was over 1M girls who read
    Discovery Girls magazine


• August/September 2010


• Web-based - 20 minutes to complete
Issues of Representativeness

• Participants had to be aware of
  Discovery Girls magazine
  • Quite a large fraction of tweens


• All participants had web access and
  95% of the respondents had computers
  in their homes
  • Higher than average
Nonetheless, an Excellent Sample
• All 50 states
  • Comparable levels of cell phone use and
    media use to national samples
• Highly reliable measures
• Bottom Line?
  • Excellent dataset for looking at
    relationships between variables (far better
    than experiments)
  • Absolute rates should be viewed with more
    caution
Categories of Media and F2F
1. Watching video content, inc.
videogames
2. Listening to music
3. Reading or doing homework
4a. Emailing or sending messages/posting
on Facebook
4b. Text or instant message
5. Talk on the phone or video chat
6. Participate in face-to-face conversation
Categories of Media and F2F
1. Watching video content, inc.
videogames
2. Listening to music
3. Reading or doing homework
4a. Emailing or sending messages/posting
on Facebook
4b. Text or instant message
5. Talk on the phone or video chat
6. Participate in face-to-face conversation
Determining Media Use,
        Determining Multitasking
• Question 1: “On an average day, how
  long [do you X]?” (e.g. watch video content:
  TV, YouTube, movies, etc.)
  • Six-point scale: from „never‟ to „more than 4
    hours‟
• Question 2: “On an average day, while
  [doing X], how often are you doing the
  following other things at the same time?
  • Same six-point scale
How Media Multitasking Index
       (MMI) is calculated
• Media Multitasking Index for each person:
  • Calculates (on average) how many
    additional media streams are being
    consumed when one is consuming any
    given media stream.
• Sum of answers to Question 2 for five media
  categories, not including F2F communication
  (“How often are you also doing Y?”) divided
  by sum of answers to Question 1 for the five
  media categories (“How often do you do X?”)
How F2F Media Multitasking Index
            is calculated
• F2F Media Multitasking Index:
  • Calculates (on average) how many additional
    media streams are being consumed when one is
    interacting F2F.
• Sum of answers for F2F and the five other media
  categories (“On an average day, while participating
  in face-to-face conversations, how many hours are
  you also doing Y?”) is divided by # hours for “How
  often do you F2F communicate?”
Index 1: Social Success
• “Please rate how much you agree with each
  statement”
  • Strongly Disagree (=1) to Strongly Agree (=6)
  • “I feel like I have a lot of friends”
  • “I find it easy to make friends”
  • “People my age understand me”
  • “I feel like I have a lot of close friends”
  • “I find it easy to keep friends”
  • “I feel like I‟m important to my friends”
  • “I feel accepted by people my age”
• Very high reliability: Cronbach‟s alpha=.87
Index 2: Normalcy Feelings

• “Please rate how much you agree with each
  statement”
  • [Strongly Disagree (=1) to Strongly Agree (=6)]


  • “Compared to people my age, I feel normal”
  • “I often feel like I‟m not normal compared to
    people my age”
  • “I often feel rejected by other people my age”

• Reliable index: alpha=.68
Online vs. In-Person Friends

• For list of questions about sources of positive or
  negative feelings, participants answered on a
  six-point scale:
   • Definitely Online Friends (=1) to Definitely In-Person
     Friends (=6)


• Using this definition:
   • “‟Online Friends‟ are the friends that you interact with
     MOSTLY online…
   • „In-Person Friends‟ are friends that you interact with
     MOSTLY in person.”
Index 3: Source of Positive Feelings
• Definitely Online Friends (=1) to Definitely Off-line Friends (=6)
• Extremely reliable: alpha = .94
  • Who do you share more          • I feel closer to …
    secrets with?
                                   • I feel more comfortable with …
  • Which do you want to be more
                                   • In which group do you have
    like?
                                     more close friends?
  • Which do you trust more?
                                   • Who makes you feel more
  • Which do you value more?         accepted?
  • Which understands your         • I feel better after talking to …
    feelings more?
                                   • I feel more supported by …
  • I fit in better with …
Index 4: Source of Negative Feelings

  • Definitely Online Friends (=1) to Definitely
    Offline Friends (=6)
  • Extremely reliable: alpha = .94


  • “I feel more judged by …”
  • “I feel more stressed by …”
  • “Which can hurt your feelings more …?”
Other Behavioral Variables
• Index 5: How many hours of sleep per
  night?
  • “Less than 6 hours” (=1) to “More than 10
    hours” (=6)
• Index 6: How many friends do you have
  that your parents think are bad influences?
  • (Scale: 0, 1, 2, 3 or more)
• Do you own a cellphone?
• Do you have a TV in your bedroom?
Summary Statistics
• Avg media use@day: 6.9 hours (SD=3.40)
  • Not too unlike Kaiser Generation M2 data (ages 8-19)
    - taking into account that boys and older groups are
    heavier users

• Average F2F@day: 2.1 hours (SD=1.49)
• MMI: When using a medium the average 8-12
  year old girl uses 1.4 other media concurrently
• F2F MMI: is also 1.4 extra media @ medium for
  F2F communication
Media Use Correlations
     and Media Multitasking
• Only small to moderate correlations
  between uses of media types (video,
  music, reading, online interactions,
  talking on phone, F2F interaction) -
  suggesting they attract different persons
• Online communication use is most
  strongly associated with media
  multitasking (r= .44, p<.001)
Media Multitasking (MMT)
• Talking on the phone, online
  communication, and music are all
  positively related to MMT
• Cell phone ownership and having a TV
  in one‟s room positively related to MMT
• F2F communication negatively related
  to MMT even when controlling for media
  use
F2F Media Multitasking
• Every category of media use but reading
  is strongly and positively related to F2F
  MMT (reading is negatively related)
• F2F communication is negatively related
  to F2F media multitasking
• Younger children tend to do more
  multitasking while face-to-face than older
  children
• Presence of TV in the bedroom strongly
  associated with more F2F MMT
Correlations Between Media Use &
     Types of Media Multitasking
• Total Media Use and F2F Media
  Multitasking are only weakly correlated:
  • Suggests media use while F2F is a different
    category of behavior than using media in
    general
• Yet Media Multitasking and F2F Media
  Multitasking are highly correlated when
  controlling for media use:
  • Implying that multitasking is a generalized
    behavior
Social success
• Video use is strongly and negatively
  associated with social success
• Face to face communication is positively
  associated with feelings of social success
• Reading use is moderately and negatively
  associated with social success (but this
  correlation turns out to be due to extremity
  effects)
• Older girls in the 8-12 year range feel less
  social success
Feelings of Normalcy
• As with social success, video and
  reading use are negatively associated
  with feelings of normalcy
• While face to face communication is
  positively associated with feelings of
  normalcy
• Both media multitasking and age are
  negatively associated with feelings of
  normalcy
parents think are a bad
           influence
• Video use, talking on the phone and
  online interactions are all strongly
  associated with a greater number of
  friends perceived by parents as bad
  influences – while face-to-face
  communication is negatively related
• Media multitasking is very strongly and
  positively related to this variable
Hours of Sleep
• Video use and online communication use
  are negatively associated with number of
  hours of sleep
• Media multitasking is strongly and
  negatively associated to amount of sleep
• But face to face communication is
  positively associated to hours of sleep
• Age is strongly and negatively related to
  hours of sleep, as is having a TV in one‟s
  room and owning a cellphone
Positive and Negative Feelings
• Even heavy online media users tend to
  derive their positive feelings principally
  from in-person friends
  • No more than 10.1% of respondents for
    even one item get their positive feelings
    principally from online friends rather than
    in-person friends
• In contrast – half of respondents
  attribute their negative feelings to online
  friends and half to in-person friends
Summary
• Trouble 1: Quantity of video use is correlated with
  various negative socio-emotional outcomes:
   • Less social success, less normalcy feelings, less sleep,
     more friends parents think are bad influences
• Trouble 2: Quantity of online communication*
  correlated with the negative socio-emotional
  outcomes studied
• Trouble 3: Quantity of media multiasking correlated
  with the negative socio-emotional outcomes studied
• Ray of hope! Quantity of face-to-face communication
  is positively associated with:
   • Greater social success, more normalcy feelings, more sleep,
     fewer friends parents think are bad influences
Limitations
• Correlations don‟t yield causal inferences:
  • Effects may run either way - or both ways (media
    <-> social)
  • Strong negative correlations for video use &
    positive social feelings…but we cannot conclude
    watching high volumes of video is responsible for
    that situation….
  • It could be that due to low positive social feelings
    (loneliness, awkwardness, autism spectrum…),
    participants turn to video watching instead of F2F
    interactions
  • …and we also don‟t know the content of their video
    use either (presumably some uses could be more
    positively related to social wellness)
Futures
• Longitudinal & intervention studies
   • With fine-grained experiental methods
   • Focused ethnographies of „critical
     events‟ as media use & social
     experiences „collide‟ (e.g. What are
     social reactions to co-present texting,
     calls, etc.?)
• Studies of new media production and
  engagement beyond consumption


• Summing up: Why these results are
  important
For Details, see:

• Pea, R., Nass, C., Meheula, L., Rance,
  M., Kumar, A., Bamford, H., Nass, M.,
  Simha, A., Stillerman, B., Yang, S., &
  Zhou, M. (2012). Media Use, Face-to-
  Face Communication, Media
  Multitasking and Social Well-Being
  among 8-12 Year Old Girls.
  Developmental Psychology, 48(2), 327-
  336. doi: 10.1037/a0027030

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12 01 24_mmt_nsf-oecd_v.01-24-final_roy_pea

  • 1. Media use, face-to-face communication, media multitasking and social well-being among tweenage girls Roy Pea, Cliff Nass, Lynn Meheula, Marcus Rance and Aman Kumar Stanford University OECD, Paris, Jan 24, 2012 Supported by NSF Grants #0835854 and #0841556
  • 2.
  • 3. Issues • Key developmental period in tweenage years of 8- to 12-years old for socio- emotional development • Emerging values & choices of a new “always-on” generation for media use and multi-tasking? • Socio-emotional correlates for profiles of media use and media multitasking?
  • 4. Overview of Study Questions • Age • Access/ownership of technology (TV, computer, cellphone) • About friends • Media use • Media use while using media • General social outlook • Comparison of online and offline friends • Miscellaneous behavioral questions (e.g. sleep)
  • 5. Survey • 3,461 girls, age 8-12 • Population was over 1M girls who read Discovery Girls magazine • August/September 2010 • Web-based - 20 minutes to complete
  • 6. Issues of Representativeness • Participants had to be aware of Discovery Girls magazine • Quite a large fraction of tweens • All participants had web access and 95% of the respondents had computers in their homes • Higher than average
  • 7. Nonetheless, an Excellent Sample • All 50 states • Comparable levels of cell phone use and media use to national samples • Highly reliable measures • Bottom Line? • Excellent dataset for looking at relationships between variables (far better than experiments) • Absolute rates should be viewed with more caution
  • 8. Categories of Media and F2F 1. Watching video content, inc. videogames 2. Listening to music 3. Reading or doing homework 4a. Emailing or sending messages/posting on Facebook 4b. Text or instant message 5. Talk on the phone or video chat 6. Participate in face-to-face conversation
  • 9. Categories of Media and F2F 1. Watching video content, inc. videogames 2. Listening to music 3. Reading or doing homework 4a. Emailing or sending messages/posting on Facebook 4b. Text or instant message 5. Talk on the phone or video chat 6. Participate in face-to-face conversation
  • 10. Determining Media Use, Determining Multitasking • Question 1: “On an average day, how long [do you X]?” (e.g. watch video content: TV, YouTube, movies, etc.) • Six-point scale: from „never‟ to „more than 4 hours‟ • Question 2: “On an average day, while [doing X], how often are you doing the following other things at the same time? • Same six-point scale
  • 11. How Media Multitasking Index (MMI) is calculated • Media Multitasking Index for each person: • Calculates (on average) how many additional media streams are being consumed when one is consuming any given media stream. • Sum of answers to Question 2 for five media categories, not including F2F communication (“How often are you also doing Y?”) divided by sum of answers to Question 1 for the five media categories (“How often do you do X?”)
  • 12. How F2F Media Multitasking Index is calculated • F2F Media Multitasking Index: • Calculates (on average) how many additional media streams are being consumed when one is interacting F2F. • Sum of answers for F2F and the five other media categories (“On an average day, while participating in face-to-face conversations, how many hours are you also doing Y?”) is divided by # hours for “How often do you F2F communicate?”
  • 13. Index 1: Social Success • “Please rate how much you agree with each statement” • Strongly Disagree (=1) to Strongly Agree (=6) • “I feel like I have a lot of friends” • “I find it easy to make friends” • “People my age understand me” • “I feel like I have a lot of close friends” • “I find it easy to keep friends” • “I feel like I‟m important to my friends” • “I feel accepted by people my age” • Very high reliability: Cronbach‟s alpha=.87
  • 14. Index 2: Normalcy Feelings • “Please rate how much you agree with each statement” • [Strongly Disagree (=1) to Strongly Agree (=6)] • “Compared to people my age, I feel normal” • “I often feel like I‟m not normal compared to people my age” • “I often feel rejected by other people my age” • Reliable index: alpha=.68
  • 15. Online vs. In-Person Friends • For list of questions about sources of positive or negative feelings, participants answered on a six-point scale: • Definitely Online Friends (=1) to Definitely In-Person Friends (=6) • Using this definition: • “‟Online Friends‟ are the friends that you interact with MOSTLY online… • „In-Person Friends‟ are friends that you interact with MOSTLY in person.”
  • 16. Index 3: Source of Positive Feelings • Definitely Online Friends (=1) to Definitely Off-line Friends (=6) • Extremely reliable: alpha = .94 • Who do you share more • I feel closer to … secrets with? • I feel more comfortable with … • Which do you want to be more • In which group do you have like? more close friends? • Which do you trust more? • Who makes you feel more • Which do you value more? accepted? • Which understands your • I feel better after talking to … feelings more? • I feel more supported by … • I fit in better with …
  • 17. Index 4: Source of Negative Feelings • Definitely Online Friends (=1) to Definitely Offline Friends (=6) • Extremely reliable: alpha = .94 • “I feel more judged by …” • “I feel more stressed by …” • “Which can hurt your feelings more …?”
  • 18. Other Behavioral Variables • Index 5: How many hours of sleep per night? • “Less than 6 hours” (=1) to “More than 10 hours” (=6) • Index 6: How many friends do you have that your parents think are bad influences? • (Scale: 0, 1, 2, 3 or more) • Do you own a cellphone? • Do you have a TV in your bedroom?
  • 19. Summary Statistics • Avg media use@day: 6.9 hours (SD=3.40) • Not too unlike Kaiser Generation M2 data (ages 8-19) - taking into account that boys and older groups are heavier users • Average F2F@day: 2.1 hours (SD=1.49) • MMI: When using a medium the average 8-12 year old girl uses 1.4 other media concurrently • F2F MMI: is also 1.4 extra media @ medium for F2F communication
  • 20. Media Use Correlations and Media Multitasking • Only small to moderate correlations between uses of media types (video, music, reading, online interactions, talking on phone, F2F interaction) - suggesting they attract different persons • Online communication use is most strongly associated with media multitasking (r= .44, p<.001)
  • 21. Media Multitasking (MMT) • Talking on the phone, online communication, and music are all positively related to MMT • Cell phone ownership and having a TV in one‟s room positively related to MMT • F2F communication negatively related to MMT even when controlling for media use
  • 22. F2F Media Multitasking • Every category of media use but reading is strongly and positively related to F2F MMT (reading is negatively related) • F2F communication is negatively related to F2F media multitasking • Younger children tend to do more multitasking while face-to-face than older children • Presence of TV in the bedroom strongly associated with more F2F MMT
  • 23. Correlations Between Media Use & Types of Media Multitasking • Total Media Use and F2F Media Multitasking are only weakly correlated: • Suggests media use while F2F is a different category of behavior than using media in general • Yet Media Multitasking and F2F Media Multitasking are highly correlated when controlling for media use: • Implying that multitasking is a generalized behavior
  • 24. Social success • Video use is strongly and negatively associated with social success • Face to face communication is positively associated with feelings of social success • Reading use is moderately and negatively associated with social success (but this correlation turns out to be due to extremity effects) • Older girls in the 8-12 year range feel less social success
  • 25. Feelings of Normalcy • As with social success, video and reading use are negatively associated with feelings of normalcy • While face to face communication is positively associated with feelings of normalcy • Both media multitasking and age are negatively associated with feelings of normalcy
  • 26. parents think are a bad influence • Video use, talking on the phone and online interactions are all strongly associated with a greater number of friends perceived by parents as bad influences – while face-to-face communication is negatively related • Media multitasking is very strongly and positively related to this variable
  • 27. Hours of Sleep • Video use and online communication use are negatively associated with number of hours of sleep • Media multitasking is strongly and negatively associated to amount of sleep • But face to face communication is positively associated to hours of sleep • Age is strongly and negatively related to hours of sleep, as is having a TV in one‟s room and owning a cellphone
  • 28. Positive and Negative Feelings • Even heavy online media users tend to derive their positive feelings principally from in-person friends • No more than 10.1% of respondents for even one item get their positive feelings principally from online friends rather than in-person friends • In contrast – half of respondents attribute their negative feelings to online friends and half to in-person friends
  • 29. Summary • Trouble 1: Quantity of video use is correlated with various negative socio-emotional outcomes: • Less social success, less normalcy feelings, less sleep, more friends parents think are bad influences • Trouble 2: Quantity of online communication* correlated with the negative socio-emotional outcomes studied • Trouble 3: Quantity of media multiasking correlated with the negative socio-emotional outcomes studied • Ray of hope! Quantity of face-to-face communication is positively associated with: • Greater social success, more normalcy feelings, more sleep, fewer friends parents think are bad influences
  • 30. Limitations • Correlations don‟t yield causal inferences: • Effects may run either way - or both ways (media <-> social) • Strong negative correlations for video use & positive social feelings…but we cannot conclude watching high volumes of video is responsible for that situation…. • It could be that due to low positive social feelings (loneliness, awkwardness, autism spectrum…), participants turn to video watching instead of F2F interactions • …and we also don‟t know the content of their video use either (presumably some uses could be more positively related to social wellness)
  • 31. Futures • Longitudinal & intervention studies • With fine-grained experiental methods • Focused ethnographies of „critical events‟ as media use & social experiences „collide‟ (e.g. What are social reactions to co-present texting, calls, etc.?) • Studies of new media production and engagement beyond consumption • Summing up: Why these results are important
  • 32. For Details, see: • Pea, R., Nass, C., Meheula, L., Rance, M., Kumar, A., Bamford, H., Nass, M., Simha, A., Stillerman, B., Yang, S., & Zhou, M. (2012). Media Use, Face-to- Face Communication, Media Multitasking and Social Well-Being among 8-12 Year Old Girls. Developmental Psychology, 48(2), 327- 336. doi: 10.1037/a0027030

Editor's Notes

  1. Frame study as topics surfacing from the field, from parents, learners themselves and teachers.
  2. Who has not noticed the profound transformations underway in how frequently people – adults and children – are engaging with their media and communication devices while in social interaction, or with multiple media at once, both alone and together.
  3. In our first study we have examined in a large survey and first broad brushstrokes the phenomena in question, for for social relations and not learning per se in the first instance.
  4. The last has never been asked about in media use and multitasking surveys for youth but we considered it a crucial medium to investigate.
  5. Level of media multitasking is computed as the average number of OTHER media people are using when they are using a medium…EXCLUDING face to face communication It is simply a count of additional media used per hour of any media used.For example, during 1 hour of homework I could also be listening to 1.5 other media, such as music, TV and texting with friends.
  6. NOTE that while the correlation between social success and normalcy feelings is moderate and positive (r = .52, P &lt; .001), factor analysis suggests they are distinct.
  7. To give you a sense of the range, for hours of media use, the 25th percentile is 4.3 hr, the median is 5.9 hr, and the 75th percentile is 8.2 hr.For F2F communication, the 25th percentile is 0.42 hr, the median is 1.5 hr, and the 75th percentile is 2.8 hr. For MMI, the 25th percentile is 0.60, the median is 1.24, and the 75th percentile is 1.97 (normal distribution) - (SD=1.00) For F2F MMI, the 25th percentile is 0.17, the median is 0.75, and the 75th percentile is 1.94.(SD=1.68)
  8. Note ONLINE Communication combines email use and IM use into a single media use category since correlations were heavily correlated (and across the categories of multitasking)Now note when I get into our primary results, I’ll highlight that you are bound to find specific results you’d like to reflect more on the significance of, and pursue new inquiries for.
  9. The first result means that these three activities tend not to be the sole attentional focus of 8-12 year old girls. This is consistent with the second result, that (STATE IT).The third result means that the extent of your F2F communication predicts less media multitasking (even holding volume of media use constant).
  10. For second result, this implies that children who spend more time in face-to-face communication value it more and don’t use media simultaneously while in F2F communication
  11. Extremity effectsmeans that the heaviest users drive the results. When we analyzed for this issue, we found that the association between reading and negative socio-emotional measures only applied to the most extreme readers.By contrast, the most extreme users are NOT driving the effects we found for video use, online communication use, media multitasking, and face to face communication.
  12. Clearly differences like these are worth much further study as youth broaden their social networks to incorporate more principally online friends (e.g., perhaps it is easier to clear up misunderstanding with in-person friends)
  13. • online communication=email, messaging/posting on social networking sites, texting, instant messaging) * Note that at non-extreme levels, READING does not have negative effects on social well-being• **These are the first results reporting on the relationships between media multitasking and social well-being measures among youth – and where f2f communication has been measured as a medium in such studies.
  14. *Generation M2: youth who spent more time with media reported lower grades, lower levels of personal contentment, getting in trouble more often, and greater unhappiness.
  15. IN SUM - Our society is experiencing particularly rapid changing media ecologies. • Choices our children are making in when and how they engage with these media, in what social situations, are shaping their social relationships, social well-being, time availabilities for school-related study and other activities outside media use. Children are making these choices on their own and parents have no say apart from casual observations or asking their children to learn about these choices. While we cannot yet make causal inferences about the relationships between media use patterns, face-to-face interaction, and social well-being, these findings should orient our attention to the dramatic associations that are emerging in a new media ecologies for child development.