1. Curriculum Vitae
Roxanne Bakewell
81 Framlingham Crescent
London
SE9 4AE
07866 976 704 roxybakewell@yahoo.co.uk
PERSONAL PROFILE
Determined and compassionate individual who is confident with clients and has the ability to
communicate with ease providing a consistent customer service. Always showing motivation
when working within a team yet highly independent, a broad personality allows for liaising
with a wide range of clientele and therefore always optimistic when meeting new people
and discovering new things. Flexible and shows willingness to cope with the stress of a
demanding job and enjoys new challenges.
KEY SKILLS
• Computer literate - Can use all Microsoft packages
• Organisational skills - High capability of organising and managing workloads
• High Initiative - Can use own initiative effectively
• Reliability - Honest and portrays a sensible attitude towards both work and
colleagues
CAREER ACHIEVEMENTS
Current - Team Leader of Corporate Action Support and VCT Solutions at Capita Registrars
Duties include:
• Management responsibilities
• Assist team with daily tasks
• Construct monthly board reports
• Auditing all work with the objective of minimising errors
• To deal with any items rejected from Corporate Action Group. i.e. forms, cheques,
and letters
• Overseeing projects
• To deal with any items rejected from Corporate Action Group. i.e. forms, cheques,
and letters
• To deal with complaints about a current Corporate actions
• Contact Shareholders by letter, telephone or email to rectify any errors with the
rejected forms or documents.
• Reviewing and renewing department procedures
March 2010 - November 2014 - Corporate Actions Administrator at Capita Registrars

2. Duties included:
• To carry out anti money laundering checks on private investors and companies.
• To reject corporate actions forms and contact investors with regards to their
investments.
• To understand the mechanics of each corporate action i.e. Open offers, offer for
subscriptions, IPOs and reorganisation
• Assist with the production of shareholder documentation.
• Process shareholder responses including electronic messaging through the CREST
system.
• Calculate individual entitlements.
• Distribute cash and/or shares as appropriate.
April 2007 - March 2010 - Admin Assistant to Trainee Paralegal at MTA Solicitors
Main duties:
• Inputting the new claims
• Making the initial calls to the client to discuss the claim and the injuries
• Sending out the initial letters to the client, third party insurers and medical agency
• Carrying out MID searches
• Answering calls from the client
• Instructing the engineer
• Actioning any incoming file correspondence
October 2005 – 2007 - Assistant Maid - Molly Maid -
2002 – 2004 – Care Assistant - St Anne’s Court Residential Home
1999 – 2002 - Sales Assistant - Russell and Bromley
TRAINING AND EDUCATION
• 2014 - Business administration NVQ level
• 2004 - Elderly Care NVQ Level 2
• 2001 - AS Level: Health and Social Care: Intermediate
Health and Social Care: Advanced
• 1995 – 2000- The Ravensbourne School - 9 G.C.S.E Inc Maths and English
HOBBIES AND INTERESTS
I enjoy reading fiction novels and listening to a diverse range of music, attending Zumba
twice a week, cooking and watching reality TV shows and documentaries.
REFERENCES AVALIABLE UPON REQUEST