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China Digital
Marketplace
Overview: Q2 2010



                        Module 1: China Internet User Profile
                        Module 2: Mobility




                    Presented by: Shane Crombie
A bit about me..
●1996-2001: Digital creative production, ad serving & project
management with Carat Fusion in San Francisco & Wunderman
in Los Angeles
●2001-2008: Digital media planning & buying with Tribal DDB &
Carat in Australia & UM in China.
●2008-2010: Executive sales consultant with Sina & Wanmo
●Key category experience: IT, Travel, Auto & FMCG
●Key client experience Microsoft, Intel, Tourism Australia, Cathay
Pacific, Jaguar, Nissan, Unilever & Roche
●Key specialisms: Ad serving, social media & haggling
Presentation Structure


1.0 Thought Starters
1.1 Demographic Profiling
1.2 Usage Trends
2.0 Mobility- Global Survey
2.1 Mobility- PRC Overview
2.2 Conclusions
1.0 THOUGHT STARTERS
Digital is a phenomenon …
   Average hours per week
   media consumption

   1
   09
   00                                                                  Gam
    8
                                                                       es
                                                                       Wirele
    0
    7
                                                   Outdo               ss
    0
    6                                              or                  Digital
    0                                  Cine
    5                                                                  radio
                                       ma
    0
    4                    Analog                                        Digital
    0                    ue                                            TV
    3                    radio
    0                                                 Analogue
    2                                                 TV
    0
    1                                                                  Intern
    0                       Pr                                         et
    0                       int
           19       19            19          19       19        20   20
           00       20            40          60       80        00   20

    Source: Aegis
What are we most curious about?

                             China searches
                               focused on
    badoo                        wealth
 Facebook                     management
Dailymotion
  Webkinz
   Ebuddy
 Secondlife                   International
     Hi5                        searches
Club penguin                 predominantly
                                2.0 social
                                networks
1.1 DEMOGRAPHIC PROFILE
Key Demographic and Internet
  Metrics




Source: eMarketer, March 2007
China Internet Population Growth 2002-
  2009




                     60.8% of Internet usage is mobile
                    8.9% of Internet usage is mobile only

Source: CNNIC Mar             CNNIC WEBSITE
2010
Key Market Internet Penetration




Source: Internetwordstats.com Dec 2009
Internet Penetration by Region




Source: CNNIC Mar 2010
Internet Penetration By Province




Source: CNNIC Mar 2010
GDP Vs. Internet Penetration By
  Province




Source: CNNIC Mar
2010
Age Distribution
                               Male/Female Ratio:
                                   54.2/48.8



                                             Over 30 now 38.5%




              Internet                                    This situation
           population is   M/F ratio still                is consistent
           moving into     lags mature                     with a new
            the over 30      markets                         internet
              category                                        market
Source: CNNIC Mar 2010
China and USA age profile comparison




Source: Internet June 2010
Education Distribution




                                Growth or pre
          Early adopters                                                          Primary
                                tertiary usage
               more                                                             school uptick
                                 indicative of
          educated/high                                                         due to earlier
                                  rural usage
            er income                                                           age adoption
                                    growth

                           *Tertiary education here refers to college education received
                           through full-time study and also includes adult education and
Source: CNNIC Mar          other equivalent education
2010
Employment distribution

                                Students &
                            junior office staff
                              like using the
                                internet (!)




                                Growth in
                             Unemployed
                            usage likely due
                              to recession




Source: CNNIC Mar
2010
Income distribution




                       Salaries are
                                          Greater
                    rising leading to
                                        unemployed
                      a skew in the
                                         using the
                     Income usage
                                          internet
                          profile
Source: CNNIC Mar
2010
Urban Vs. Rural Usage




                                 40% of non
                                                       Rural
                                usage due to
            Growth slowed                         knowledge gap
                                   lack on
           in rural areas in                       may develop
                               knowledge, 20%
            2009 vs. 2008                        leading to socio-
                                due to lack of
                                                 economic divide
                                   access
Source: CNNIC Mar
1.1 USAGE TRENDS
Access Time & Costs
                                          2 hours per week
                                          is a considerable
                                             increase= 96
                                          more hours online
                                              in 2009 per
                                                netizen




                    At work audience
                    relatively small in
                     China, internet
                     mainly used for
                    leisure purposes




Source: CNNIC Mar
2010
Access Device Profile




                    The desktop is   The computer is
                    dead long live    dead long live
                      mobility!!!    smart phones!!


Source: CNNIC Mar
Mobile Usage comparison by age




                    Under 30
                 netizens prefer     Small screen size
                mobile internet,     is not a barrier for
               suggesting this is          content
                the future for all      consumption
                 internet usage
Source: CNNIC Mar
Mobile Content Consumption Profile




                    Reading content
                         and txt          Search is a
                     messaging/IM      popular aspect of
                      predominant       mobile internet,
                    usage indicating    no info on what
                       lack of 3G      the key topics are
                      penetration
Source: CNNIC Mar
Global Broadband Speed
    Comparison




                            Korea has
       Yes China has
                             fastest
      ‘broadband’ but
                          broadband at
       at 800 kbps its
                           14.6 mbps,
       half the global
                         HKG at 7.6 and
       average of 1.5
                         the USA 18th at
            mbps
                            3.9mbps
Source: CNNIC Mar
Preferred Access Locations




                      Home and work
                    access continued     iCafe usage
                    usage growth due   decline attrib. to
                         to more       mobile internet
                    importance assoc   usage increase
                       with internet

Source: CNNIC Mar
2010
Internet Content Consumption
  Profile




                                           Growth in
                      Why the 5%
                                          eCommerce
                      decline in IM
                                        signals greater
                        usage?
                                        trust in internet




                    45% of netizens     Gaming now at
                    below to a social    close to 70%
                        network           penetration

Source: CNNIC Mar
2010
Blog Usage




                                       Huge engaged
                      221 million
                                        audience but
                     netizens now
                                           limited
                    read blogs, 145
                                         marketing
                    million netizens
                                       penetration so
                     author a blog
                                             far.

Source: CNNIC Mar
2010
"In just a decade, we'll have gone from half the world never
 having made a telephone call to half the world owning a
 phone"
 Pesce, 2007




2. MOBILITY
2.0 GLOBAL TRENDS
Device penetration by market




                             Device                     Laptop
                          ownership is               ownership is
                             high in                lower in China
                           developing               due to relative
                            markets                 purchase cost

Source: UM ‘Anywhere Anytime’ Global Survey, 2007
Percentage that completely agree with the statement
“I like the idea of having one portable device to fulfill all my needs”




                    Affluent
                 markets prefer,                               China
                 and can afford,                         consumers have
                    multiple                                  mixed
                  aspirational                             preferences
                    devices
     Source: UM ‘Anywhere Anytime’ Global Survey, 2007
Penetration of content sources on
mobiles
  Penetration of cameras on mobile phones             Penetration of music players on mobile phones




          Both India and                                                China
          the US fail to                                          consumers love
           reach 60%                                                to listen to
             uptake,                                              music on the go,
        interesting given                                         perhaps highly
        their differences                                          cultural trend
  Source: UM ‘Anywhere Anytime’ Global Survey, 2007
Global Mobile Usage Index: All data
points

                                                      US consumers
                                                      use phones to
                                                       make phone
                                                        calls only




                                                       All regions &
                                                        continents
                                                          evenly
                                                       distributed in
                                                         rankings,
                                                        suggesting
                                                      nation-unique
                                                      usage profiles



  Source: UM ‘Anywhere Anytime’ Global Survey, 2007
Acceptiveness to advertising on mobile
devices




                                                              The key
                  Developed                            question is will this
                markets have                           bifurcation change
                lower levels of                           as developing
                acceptiveness                           markets become
                                                       more sophisticated
                                                            over time
   Source: UM ‘Anywhere Anytime’ Global Survey, 2007
2.1
PRC MOBILITY
OVERVIEW
We are:
               A
               L
               W
               A
               Y
               S



                    THE GO
      ALWAYS   ON

               D
               E
               M
               A
               N
               D
The New Mobility
   We have a highly personalized relationship with our mobile phone.
    It’s with us 24/7, we depend on it and its a symbol of who we are. Its
our ‘mini me’
  The traditional role of a phone, to send and receive calls &
messages, is no      longer relevant. Today, we ask for more:


Customization: You order from a menu, a la carte is
out.
Personalization: You decorate in your own style
Interactivity: You react, respond & record
Convenience: You text & talk to anyone, anytime,
anyplace
Freedom: You control your destiny
                                           *
2009 Mobile landscape in China
750 million                       61.6%
mobile users                      Professionals, young
                                  executives and
                                  students
                                                                   90%+
                                                                   aged 18-40




                                         51% education+
                                         diploma
  60 WAP users
  active
         million

                    27.3% Access                                      430 billion
                                                                      SMS were sent last
                    (44 million users)
                    to internet                                       year
                                                50 million
                                                active MMS users



 Source: Multiple

                                            *
Selection of current PRC mobile marketers
Available mobile marketing programs

                           Interact with brands
  Drive brand              User engagement /
  awareness                participation
  Text / audio/ images /      – survey, voting, etc.
  videos                   Event / product
                           promotion

                           CRM
  Performance              CRM database
  marketing                integration
  Click-to-call            Customer retention –
  Lead generation          coupons, reminders
  Customer acquisition
                           Mobile Surveys
Mobile targeting capabilities

By geography (i.e., Beijing, Shanghai or not Guangdong)
By handset brand and model (i.e., Nokia Nseries with S60 platform)
By handset retail price segment (i.e., Targeting only 2,000RMB handsets
and above
By handset classification (i.e., High-end and smart phones or female and
music phones)




                                          Beijing User Nokia
                                          N70




     Shanghai User
     Sony Ericsson W550
Optimization capabilities
 Optimize ad serving by analyzing ad version CTR in a specific ad position
 by campaign and hour of the day, and automatically rotate in new versions
 for best performance.


       Ad Versions                           Day 1                       Day 2        End of Campaign


                Ad Version 1
                                                Time                                        Time

                                 Rotation




                                                             Optimized
                                                                           Time
                Ad Version 2                    Period                     Period           Period

                                                                                             Fully
                                                Optimize                   Optimize
                Ad Version 3                                                                 Optimize
                                                d                          d
                                                Inventor                   Inventor   ….     d
                                                                                             Inventor
                                                y                          y
                Ad Version 4                                                                 y


                Ad Version 5

                Ad Version 6
                                            New Ad Version               New Ad Version
Platform optimization

      ●Serving optimized mobile ad banner automatically to fit different
   screen resolutions of different phone models
      ●Optimize approx. 97% of the mobile handsets in China




 X                        √                           X
Conclusions
●With less than 30% internet penetration and annual growth of 70
million new users, China is on track to have half a billion netizens in
late 2011.
●The internet is going mobile and the demand for custom content and
platforms will shift internet resources and thinking to mobility
●The new popularity of social networking is showing signs it may impact
popularity of standalone platforms like Baidu, 10Cent and gaming
verticals.
●With close to 150 million active bloggers, marketers must execute
brand building programs successfully in this space to maintain market
share. Seeding & banners only offer so much.
●Netizens are getting older and richer and looking for engaging content
experiences that match their evolving interests

EPIC 2014

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China Digital Market Space Presentation .ppt

  • 1. China Digital Marketplace Overview: Q2 2010 Module 1: China Internet User Profile Module 2: Mobility Presented by: Shane Crombie
  • 2. A bit about me.. ●1996-2001: Digital creative production, ad serving & project management with Carat Fusion in San Francisco & Wunderman in Los Angeles ●2001-2008: Digital media planning & buying with Tribal DDB & Carat in Australia & UM in China. ●2008-2010: Executive sales consultant with Sina & Wanmo ●Key category experience: IT, Travel, Auto & FMCG ●Key client experience Microsoft, Intel, Tourism Australia, Cathay Pacific, Jaguar, Nissan, Unilever & Roche ●Key specialisms: Ad serving, social media & haggling
  • 3. Presentation Structure 1.0 Thought Starters 1.1 Demographic Profiling 1.2 Usage Trends 2.0 Mobility- Global Survey 2.1 Mobility- PRC Overview 2.2 Conclusions
  • 5. Digital is a phenomenon … Average hours per week media consumption 1 09 00 Gam 8 es Wirele 0 7 Outdo ss 0 6 or Digital 0 Cine 5 radio ma 0 4 Analog Digital 0 ue TV 3 radio 0 Analogue 2 TV 0 1 Intern 0 Pr et 0 int 19 19 19 19 19 20 20 00 20 40 60 80 00 20 Source: Aegis
  • 6. What are we most curious about? China searches focused on badoo wealth Facebook management Dailymotion Webkinz Ebuddy Secondlife International Hi5 searches Club penguin predominantly 2.0 social networks
  • 8. Key Demographic and Internet Metrics Source: eMarketer, March 2007
  • 9. China Internet Population Growth 2002- 2009 60.8% of Internet usage is mobile 8.9% of Internet usage is mobile only Source: CNNIC Mar CNNIC WEBSITE 2010
  • 10. Key Market Internet Penetration Source: Internetwordstats.com Dec 2009
  • 11. Internet Penetration by Region Source: CNNIC Mar 2010
  • 12. Internet Penetration By Province Source: CNNIC Mar 2010
  • 13. GDP Vs. Internet Penetration By Province Source: CNNIC Mar 2010
  • 14. Age Distribution Male/Female Ratio: 54.2/48.8 Over 30 now 38.5% Internet This situation population is M/F ratio still is consistent moving into lags mature with a new the over 30 markets internet category market Source: CNNIC Mar 2010
  • 15. China and USA age profile comparison Source: Internet June 2010
  • 16. Education Distribution Growth or pre Early adopters Primary tertiary usage more school uptick indicative of educated/high due to earlier rural usage er income age adoption growth *Tertiary education here refers to college education received through full-time study and also includes adult education and Source: CNNIC Mar other equivalent education 2010
  • 17. Employment distribution Students & junior office staff like using the internet (!) Growth in Unemployed usage likely due to recession Source: CNNIC Mar 2010
  • 18. Income distribution Salaries are Greater rising leading to unemployed a skew in the using the Income usage internet profile Source: CNNIC Mar 2010
  • 19. Urban Vs. Rural Usage 40% of non Rural usage due to Growth slowed knowledge gap lack on in rural areas in may develop knowledge, 20% 2009 vs. 2008 leading to socio- due to lack of economic divide access Source: CNNIC Mar
  • 21. Access Time & Costs 2 hours per week is a considerable increase= 96 more hours online in 2009 per netizen At work audience relatively small in China, internet mainly used for leisure purposes Source: CNNIC Mar 2010
  • 22. Access Device Profile The desktop is The computer is dead long live dead long live mobility!!! smart phones!! Source: CNNIC Mar
  • 23. Mobile Usage comparison by age Under 30 netizens prefer Small screen size mobile internet, is not a barrier for suggesting this is content the future for all consumption internet usage Source: CNNIC Mar
  • 24. Mobile Content Consumption Profile Reading content and txt Search is a messaging/IM popular aspect of predominant mobile internet, usage indicating no info on what lack of 3G the key topics are penetration Source: CNNIC Mar
  • 25. Global Broadband Speed Comparison Korea has Yes China has fastest ‘broadband’ but broadband at at 800 kbps its 14.6 mbps, half the global HKG at 7.6 and average of 1.5 the USA 18th at mbps 3.9mbps Source: CNNIC Mar
  • 26. Preferred Access Locations Home and work access continued iCafe usage usage growth due decline attrib. to to more mobile internet importance assoc usage increase with internet Source: CNNIC Mar 2010
  • 27. Internet Content Consumption Profile Growth in Why the 5% eCommerce decline in IM signals greater usage? trust in internet 45% of netizens Gaming now at below to a social close to 70% network penetration Source: CNNIC Mar 2010
  • 28. Blog Usage Huge engaged 221 million audience but netizens now limited read blogs, 145 marketing million netizens penetration so author a blog far. Source: CNNIC Mar 2010
  • 29. "In just a decade, we'll have gone from half the world never having made a telephone call to half the world owning a phone" Pesce, 2007 2. MOBILITY
  • 31. Device penetration by market Device Laptop ownership is ownership is high in lower in China developing due to relative markets purchase cost Source: UM ‘Anywhere Anytime’ Global Survey, 2007
  • 32. Percentage that completely agree with the statement “I like the idea of having one portable device to fulfill all my needs” Affluent markets prefer, China and can afford, consumers have multiple mixed aspirational preferences devices Source: UM ‘Anywhere Anytime’ Global Survey, 2007
  • 33. Penetration of content sources on mobiles Penetration of cameras on mobile phones Penetration of music players on mobile phones Both India and China the US fail to consumers love reach 60% to listen to uptake, music on the go, interesting given perhaps highly their differences cultural trend Source: UM ‘Anywhere Anytime’ Global Survey, 2007
  • 34. Global Mobile Usage Index: All data points US consumers use phones to make phone calls only All regions & continents evenly distributed in rankings, suggesting nation-unique usage profiles Source: UM ‘Anywhere Anytime’ Global Survey, 2007
  • 35. Acceptiveness to advertising on mobile devices The key Developed question is will this markets have bifurcation change lower levels of as developing acceptiveness markets become more sophisticated over time Source: UM ‘Anywhere Anytime’ Global Survey, 2007
  • 37. We are: A L W A Y S THE GO ALWAYS ON D E M A N D
  • 38. The New Mobility We have a highly personalized relationship with our mobile phone. It’s with us 24/7, we depend on it and its a symbol of who we are. Its our ‘mini me’ The traditional role of a phone, to send and receive calls & messages, is no longer relevant. Today, we ask for more: Customization: You order from a menu, a la carte is out. Personalization: You decorate in your own style Interactivity: You react, respond & record Convenience: You text & talk to anyone, anytime, anyplace Freedom: You control your destiny *
  • 39. 2009 Mobile landscape in China 750 million 61.6% mobile users Professionals, young executives and students 90%+ aged 18-40 51% education+ diploma 60 WAP users active million 27.3% Access 430 billion SMS were sent last (44 million users) to internet year 50 million active MMS users Source: Multiple *
  • 40. Selection of current PRC mobile marketers
  • 41. Available mobile marketing programs Interact with brands Drive brand User engagement / awareness participation Text / audio/ images / – survey, voting, etc. videos Event / product promotion CRM Performance CRM database marketing integration Click-to-call Customer retention – Lead generation coupons, reminders Customer acquisition Mobile Surveys
  • 42. Mobile targeting capabilities By geography (i.e., Beijing, Shanghai or not Guangdong) By handset brand and model (i.e., Nokia Nseries with S60 platform) By handset retail price segment (i.e., Targeting only 2,000RMB handsets and above By handset classification (i.e., High-end and smart phones or female and music phones) Beijing User Nokia N70 Shanghai User Sony Ericsson W550
  • 43. Optimization capabilities Optimize ad serving by analyzing ad version CTR in a specific ad position by campaign and hour of the day, and automatically rotate in new versions for best performance. Ad Versions Day 1 Day 2 End of Campaign Ad Version 1 Time Time Rotation Optimized Time Ad Version 2 Period Period Period Fully Optimize Optimize Ad Version 3 Optimize d d Inventor Inventor …. d Inventor y y Ad Version 4 y Ad Version 5 Ad Version 6 New Ad Version New Ad Version
  • 44. Platform optimization ●Serving optimized mobile ad banner automatically to fit different screen resolutions of different phone models ●Optimize approx. 97% of the mobile handsets in China X √ X
  • 45. Conclusions ●With less than 30% internet penetration and annual growth of 70 million new users, China is on track to have half a billion netizens in late 2011. ●The internet is going mobile and the demand for custom content and platforms will shift internet resources and thinking to mobility ●The new popularity of social networking is showing signs it may impact popularity of standalone platforms like Baidu, 10Cent and gaming verticals. ●With close to 150 million active bloggers, marketers must execute brand building programs successfully in this space to maintain market share. Seeding & banners only offer so much. ●Netizens are getting older and richer and looking for engaging content experiences that match their evolving interests EPIC 2014