SlideShare uma empresa Scribd logo
1 de 16
The Emerging Digital Coupon  Industry Ross Ely, VP Marketing
ProLogic Overview ProLogic is one of the leading coupon clearinghouses in the industry Over 40 years experience in the coupon processing business ProLogic processed over 1.1 billion coupons in 2009, which equates to about 35% market share We manage over $1.5 billion in transactions for our customers The only coupon clearinghouse exclusively dedicated to retailers and wholesalers Not a “manufacturer’s agent” Singularly focused on the success of the retailer An early adopter in digital coupon clearing Launched one of the industry’s first digital coupon programs with Shop ‘n Save over a year ago ProLogichas processed over one million digital coupons
Digital Coupon Definitions Internet coupons Consumers can download coupons from Internet and print at home Redeemed and processed just like any other paper coupon Technology ensures that coupons printed only once, protects against fraud Accepted at most retailers today Not really considered “digital” since they must be printed in order to be redeemed Digital coupons redeemed via grocery loyalty card Consumers select coupons on a web site which are loaded onto their grocery loyalty card Discounts are automatically applied when consumer uses loyalty card at retailer (coupons never exist in paper form) Digital coupons redeemed via a mobile device (cell phone, key fob, etc.) Consumers select coupons on a web site which are loaded onto a mobile device such as a cell phone or a key fob Mobile device is scanned at checkout counter to activate coupon Potential issues with reliable scanning of non-standard interfaces such as cell phone screens
The Growth of Digital Couponing Digital coupon redemption grew over 100% in 1H 2010 vs. 1H 2009 ,[object Object],200 manufacturers distributed digital coupon offers in 1H 2010, up from 152 in 1H 2009 > 45 million Americans are now using digital coupons, up from 40 million in 2008 Characteristics of digital coupon users Consumers with an average household income of $96,000 (annually) 33% of consumers with college degrees Consumers who have an annual household income of $100,000 and who have college degrees are twice as likely to use digital coupons
Digital Coupon Statistics & Myths ,[object Object]
“Internet” coupons: “print-at-home” coupons downloaded from the web
“Paperless” coupons: no paper involved; redeemed via loyalty card or mobile device
Myth #1: 	Digital coupons are rapidly replacing paperFact: 	Digital coupons represent about3% of all redemptions, on the order 	of 70-80 million redemptions per year ,[object Object],Fact: 	In supermarkets, digital coupons are being redeemed via loyalty 	cards or other personal identifiers ,[object Object],	Fact: 	Most retailers are actively engaged with deploying or piloting 	digital coupon programs
Benefits of Digital Couponing A new way to deliver discounts to consumers How, when and where they want to receive them More convenient for consumers No need to clip, save, remember, file, etc. Reach a younger generation of consumers 60% of Cellfire’s users are under age 35 Faster reimbursements from manufacturers Reduced processing time compared to paper coupons, fewer denials and mis-redemptions Potentially more information available through digital coupon redemption compared to paper coupons Page views of digital coupons (impressions) “Clips” of digital coupons (interaction and selection) Redemptions of digital coupons Better for the environment (paperless) Eliminates printing, shipping, and waste disposal of paper coupons
Life Cycle of a Digital Coupon Consumer
Who’s Who in the Digital Coupon Market Manufacturer Content providers that bring digital coupon offers, manufacturer-focused  Integration with loyalty card  or POS system, retailer oriented, no offers Retailer
Safeway Website Implementation Print-at-home AOL Shortcuts Cellfire P&G e-savers
How Does Digital Coupon Clearing Work? No paper involved for coupons loaded onto loyalty cards or cell phones Digital coupon publisher provides offer information to retailer and retail clearinghouse Retailer provides redemption information to retail clearinghouse Clearinghouse validates offers and generates invoices to manufacturers based on redemption files Clearinghouse provides reporting back to retailer
Benefits of Paper Clearing Process Independent of both retailers and manufacturers Well-understood & documented processes Externally-audited processes (SAS 70 reports, ISO 9001 certification) Detailed reporting Able to handle huge volumes Efficient and cost-effective Established relationships throughout the process enable rapid resolution of disputes
The Digital Coupon Clearing Process Digital coupon publisher Retailer Manufacturer Agent Sends offer codes Sends invoices Returns offer code status Sends redemption files Sends payments or denials Validates redemption files
Digital Coupon Reporting

Mais conteúdo relacionado

Mais procurados

Jan 30 2023 FM Consumer Confidence INDEX Report Final.pdf
Jan 30 2023 FM  Consumer Confidence INDEX Report  Final.pdfJan 30 2023 FM  Consumer Confidence INDEX Report  Final.pdf
Jan 30 2023 FM Consumer Confidence INDEX Report Final.pdf
nhutnguyen355078
 

Mais procurados (20)

Luxury customer journey: an overview of the new UHNW audience and how to use ...
Luxury customer journey: an overview of the new UHNW audience and how to use ...Luxury customer journey: an overview of the new UHNW audience and how to use ...
Luxury customer journey: an overview of the new UHNW audience and how to use ...
 
GAP DIGITAL STRATEGY
GAP DIGITAL STRATEGYGAP DIGITAL STRATEGY
GAP DIGITAL STRATEGY
 
Influencer Strategy Case Study
Influencer Strategy Case Study Influencer Strategy Case Study
Influencer Strategy Case Study
 
Vietnam-e-payments-and-mobile-e-wallets-Q1-2019.pdf
Vietnam-e-payments-and-mobile-e-wallets-Q1-2019.pdfVietnam-e-payments-and-mobile-e-wallets-Q1-2019.pdf
Vietnam-e-payments-and-mobile-e-wallets-Q1-2019.pdf
 
Building deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyondBuilding deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyond
 
IZZE: The Last Ingredient
IZZE: The Last IngredientIZZE: The Last Ingredient
IZZE: The Last Ingredient
 
The 2017 Content Marketing Framework
The 2017 Content Marketing FrameworkThe 2017 Content Marketing Framework
The 2017 Content Marketing Framework
 
How to Improve Customer Loyalty in Retail
How to Improve Customer Loyalty in RetailHow to Improve Customer Loyalty in Retail
How to Improve Customer Loyalty in Retail
 
Convincing your CEO to invest in a loyalty programme
Convincing your CEO to invest in a loyalty programmeConvincing your CEO to invest in a loyalty programme
Convincing your CEO to invest in a loyalty programme
 
How to increase CLV & decrease CAC - Valentin Radu
How to increase CLV & decrease CAC - Valentin Radu How to increase CLV & decrease CAC - Valentin Radu
How to increase CLV & decrease CAC - Valentin Radu
 
Channel Incentives And Loyalty Programs
Channel Incentives And Loyalty ProgramsChannel Incentives And Loyalty Programs
Channel Incentives And Loyalty Programs
 
Jan 30 2023 FM Consumer Confidence INDEX Report Final.pdf
Jan 30 2023 FM  Consumer Confidence INDEX Report  Final.pdfJan 30 2023 FM  Consumer Confidence INDEX Report  Final.pdf
Jan 30 2023 FM Consumer Confidence INDEX Report Final.pdf
 
[E-payment market] Analysis & suggestion to increase ZaloPay users
[E-payment market] Analysis & suggestion to increase ZaloPay users[E-payment market] Analysis & suggestion to increase ZaloPay users
[E-payment market] Analysis & suggestion to increase ZaloPay users
 
SEJ_StateofSEO2023.pdf
SEJ_StateofSEO2023.pdfSEJ_StateofSEO2023.pdf
SEJ_StateofSEO2023.pdf
 
Target E-commerce marketing plan
Target E-commerce marketing planTarget E-commerce marketing plan
Target E-commerce marketing plan
 
Young marketer 5+1 + Phạm Trung Hiếu
Young marketer 5+1 + Phạm Trung HiếuYoung marketer 5+1 + Phạm Trung Hiếu
Young marketer 5+1 + Phạm Trung Hiếu
 
Doritos Final Media Plan
Doritos Final Media PlanDoritos Final Media Plan
Doritos Final Media Plan
 
Chobani's Branding Strategy
Chobani's Branding StrategyChobani's Branding Strategy
Chobani's Branding Strategy
 
The Brand’s Webinar to Amazon A+ Content Optimizations
The Brand’s Webinar to Amazon A+ Content OptimizationsThe Brand’s Webinar to Amazon A+ Content Optimizations
The Brand’s Webinar to Amazon A+ Content Optimizations
 
Delivering a Winning Influencer Marketing Pitch
Delivering a Winning Influencer Marketing PitchDelivering a Winning Influencer Marketing Pitch
Delivering a Winning Influencer Marketing Pitch
 

Destaque

Digital Coupons
Digital CouponsDigital Coupons
Digital Coupons
Sj -
 
Couponing in the Digital Age: A 360i Playbook for CPG Brands
Couponing in the Digital Age: A 360i Playbook for CPG BrandsCouponing in the Digital Age: A 360i Playbook for CPG Brands
Couponing in the Digital Age: A 360i Playbook for CPG Brands
360i
 
Know your shoppers and give what they want
Know your shoppers and give what they wantKnow your shoppers and give what they want
Know your shoppers and give what they want
Vaisak Chandran
 

Destaque (17)

Digital Coupon Market Executive Overview
Digital Coupon Market Executive OverviewDigital Coupon Market Executive Overview
Digital Coupon Market Executive Overview
 
2015 Inmar CouponTrends Presentation. 2014 Year-EndReport
2015 Inmar CouponTrends Presentation. 2014 Year-EndReport2015 Inmar CouponTrends Presentation. 2014 Year-EndReport
2015 Inmar CouponTrends Presentation. 2014 Year-EndReport
 
Digital Coupons
Digital CouponsDigital Coupons
Digital Coupons
 
Driving sales with digital coupons
Driving sales with digital couponsDriving sales with digital coupons
Driving sales with digital coupons
 
Digital Coupons: How & Why
Digital Coupons: How & WhyDigital Coupons: How & Why
Digital Coupons: How & Why
 
Couponing in the Digital Age: A 360i Playbook for CPG Brands
Couponing in the Digital Age: A 360i Playbook for CPG BrandsCouponing in the Digital Age: A 360i Playbook for CPG Brands
Couponing in the Digital Age: A 360i Playbook for CPG Brands
 
Affiliate Marketing Ecosystem Landscape in Canada Updated
Affiliate Marketing Ecosystem Landscape in Canada UpdatedAffiliate Marketing Ecosystem Landscape in Canada Updated
Affiliate Marketing Ecosystem Landscape in Canada Updated
 
The Agile Marketer's Guide to Mobile Coupons
The Agile Marketer's Guide to Mobile CouponsThe Agile Marketer's Guide to Mobile Coupons
The Agile Marketer's Guide to Mobile Coupons
 
Restaurant industry in Canada
Restaurant industry in CanadaRestaurant industry in Canada
Restaurant industry in Canada
 
Local Search Ecosystem in Canada
Local Search Ecosystem in CanadaLocal Search Ecosystem in Canada
Local Search Ecosystem in Canada
 
Shopper Behavior - Devora Rogers
Shopper Behavior - Devora RogersShopper Behavior - Devora Rogers
Shopper Behavior - Devora Rogers
 
Know your shoppers and give what they want
Know your shoppers and give what they wantKnow your shoppers and give what they want
Know your shoppers and give what they want
 
Coupon Marketing & Optimization to Decrease Cart Abandonment - Anna Sebestye...
Coupon Marketing & Optimization to Decrease Cart Abandonment -  Anna Sebestye...Coupon Marketing & Optimization to Decrease Cart Abandonment -  Anna Sebestye...
Coupon Marketing & Optimization to Decrease Cart Abandonment - Anna Sebestye...
 
A study on the potential of digital coupons
A study on the potential of digital couponsA study on the potential of digital coupons
A study on the potential of digital coupons
 
Couponing Workshop Tutorial: The Life Cycle of a Coupon
Couponing Workshop Tutorial:  The Life Cycle of a CouponCouponing Workshop Tutorial:  The Life Cycle of a Coupon
Couponing Workshop Tutorial: The Life Cycle of a Coupon
 
Bulk SMS Provider in India
Bulk SMS Provider in IndiaBulk SMS Provider in India
Bulk SMS Provider in India
 
Digital vouchers sample extract
Digital vouchers   sample extractDigital vouchers   sample extract
Digital vouchers sample extract
 

Semelhante a Digital coupons industry overview

Couponing in the Digital Age
Couponing in the Digital AgeCouponing in the Digital Age
Couponing in the Digital Age
360i
 
360i Webinar: Couponing in the Digital Age
360i Webinar: Couponing in the Digital Age360i Webinar: Couponing in the Digital Age
360i Webinar: Couponing in the Digital Age
360i
 
20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...
20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...
20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...
Floor Tuinstra
 
Digital Bridges Into a Physical Worlds; Food Chain Theory Revisited
Digital Bridges Into a Physical Worlds; Food Chain Theory RevisitedDigital Bridges Into a Physical Worlds; Food Chain Theory Revisited
Digital Bridges Into a Physical Worlds; Food Chain Theory Revisited
Lawrence Bergenfield
 
Navigating the Mobile Coupon Landscape
Navigating the Mobile Coupon LandscapeNavigating the Mobile Coupon Landscape
Navigating the Mobile Coupon Landscape
Meaghan Schaefer
 
SCS - The Value of Digital Receipts
SCS - The Value of Digital ReceiptsSCS - The Value of Digital Receipts
SCS - The Value of Digital Receipts
Christine Duffy
 
LCMC: Email and mobile roi
LCMC: Email and mobile roiLCMC: Email and mobile roi
LCMC: Email and mobile roi
BlueHornet
 
AGC-Changing-Consumer-Shopping-Experience-Jan-2015
AGC-Changing-Consumer-Shopping-Experience-Jan-2015AGC-Changing-Consumer-Shopping-Experience-Jan-2015
AGC-Changing-Consumer-Shopping-Experience-Jan-2015
Linda Gridley
 

Semelhante a Digital coupons industry overview (20)

Couponing in the Digital Age
Couponing in the Digital AgeCouponing in the Digital Age
Couponing in the Digital Age
 
360i Webinar: Couponing in the Digital Age
360i Webinar: Couponing in the Digital Age360i Webinar: Couponing in the Digital Age
360i Webinar: Couponing in the Digital Age
 
Online fraud in the Digital Gift Card Space
Online fraud in the Digital Gift Card SpaceOnline fraud in the Digital Gift Card Space
Online fraud in the Digital Gift Card Space
 
Online Fraud: What’s Your Fraud Prevention Strategy?
Online Fraud: What’s Your Fraud Prevention Strategy?Online Fraud: What’s Your Fraud Prevention Strategy?
Online Fraud: What’s Your Fraud Prevention Strategy?
 
Mobile as a Payment Method among other s
Mobile as a Payment Method among other sMobile as a Payment Method among other s
Mobile as a Payment Method among other s
 
Create - Day 2 - 12:15 "Attention to Retail: An Exploration Into the Customer...
Create - Day 2 - 12:15 "Attention to Retail: An Exploration Into the Customer...Create - Day 2 - 12:15 "Attention to Retail: An Exploration Into the Customer...
Create - Day 2 - 12:15 "Attention to Retail: An Exploration Into the Customer...
 
Business plan - Mobile Payment Application
Business plan - Mobile Payment ApplicationBusiness plan - Mobile Payment Application
Business plan - Mobile Payment Application
 
20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...
20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...
20170107 Webwinkel Vakdagen presentatie ShoppingTomorrow expert groep finance...
 
Digital Bridges Into a Physical Worlds; Food Chain Theory Revisited
Digital Bridges Into a Physical Worlds; Food Chain Theory RevisitedDigital Bridges Into a Physical Worlds; Food Chain Theory Revisited
Digital Bridges Into a Physical Worlds; Food Chain Theory Revisited
 
Navigating the Mobile Coupon Landscape
Navigating the Mobile Coupon LandscapeNavigating the Mobile Coupon Landscape
Navigating the Mobile Coupon Landscape
 
Scs the value of digital receipts
Scs   the value of digital receiptsScs   the value of digital receipts
Scs the value of digital receipts
 
SCS - The Value of Digital Receipts
SCS - The Value of Digital ReceiptsSCS - The Value of Digital Receipts
SCS - The Value of Digital Receipts
 
Star Cloud Services
Star Cloud ServicesStar Cloud Services
Star Cloud Services
 
Increase your value proposition...
Increase your value proposition...Increase your value proposition...
Increase your value proposition...
 
Closed-loop payments
Closed-loop paymentsClosed-loop payments
Closed-loop payments
 
LCMC: Email and mobile roi
LCMC: Email and mobile roiLCMC: Email and mobile roi
LCMC: Email and mobile roi
 
Steve beauregard keynote
Steve beauregard keynoteSteve beauregard keynote
Steve beauregard keynote
 
Credit Card Business Plan
Credit Card Business PlanCredit Card Business Plan
Credit Card Business Plan
 
AGC-Changing-Consumer-Shopping-Experience-Jan-2015
AGC-Changing-Consumer-Shopping-Experience-Jan-2015AGC-Changing-Consumer-Shopping-Experience-Jan-2015
AGC-Changing-Consumer-Shopping-Experience-Jan-2015
 
ReceetMe - NOAH19 Tel Aviv
ReceetMe - NOAH19 Tel AvivReceetMe - NOAH19 Tel Aviv
ReceetMe - NOAH19 Tel Aviv
 

Último

Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Dipal Arora
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 

Último (20)

Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 

Digital coupons industry overview

  • 1. The Emerging Digital Coupon Industry Ross Ely, VP Marketing
  • 2. ProLogic Overview ProLogic is one of the leading coupon clearinghouses in the industry Over 40 years experience in the coupon processing business ProLogic processed over 1.1 billion coupons in 2009, which equates to about 35% market share We manage over $1.5 billion in transactions for our customers The only coupon clearinghouse exclusively dedicated to retailers and wholesalers Not a “manufacturer’s agent” Singularly focused on the success of the retailer An early adopter in digital coupon clearing Launched one of the industry’s first digital coupon programs with Shop ‘n Save over a year ago ProLogichas processed over one million digital coupons
  • 3. Digital Coupon Definitions Internet coupons Consumers can download coupons from Internet and print at home Redeemed and processed just like any other paper coupon Technology ensures that coupons printed only once, protects against fraud Accepted at most retailers today Not really considered “digital” since they must be printed in order to be redeemed Digital coupons redeemed via grocery loyalty card Consumers select coupons on a web site which are loaded onto their grocery loyalty card Discounts are automatically applied when consumer uses loyalty card at retailer (coupons never exist in paper form) Digital coupons redeemed via a mobile device (cell phone, key fob, etc.) Consumers select coupons on a web site which are loaded onto a mobile device such as a cell phone or a key fob Mobile device is scanned at checkout counter to activate coupon Potential issues with reliable scanning of non-standard interfaces such as cell phone screens
  • 4.
  • 5.
  • 6. “Internet” coupons: “print-at-home” coupons downloaded from the web
  • 7. “Paperless” coupons: no paper involved; redeemed via loyalty card or mobile device
  • 8.
  • 9. Benefits of Digital Couponing A new way to deliver discounts to consumers How, when and where they want to receive them More convenient for consumers No need to clip, save, remember, file, etc. Reach a younger generation of consumers 60% of Cellfire’s users are under age 35 Faster reimbursements from manufacturers Reduced processing time compared to paper coupons, fewer denials and mis-redemptions Potentially more information available through digital coupon redemption compared to paper coupons Page views of digital coupons (impressions) “Clips” of digital coupons (interaction and selection) Redemptions of digital coupons Better for the environment (paperless) Eliminates printing, shipping, and waste disposal of paper coupons
  • 10. Life Cycle of a Digital Coupon Consumer
  • 11. Who’s Who in the Digital Coupon Market Manufacturer Content providers that bring digital coupon offers, manufacturer-focused Integration with loyalty card or POS system, retailer oriented, no offers Retailer
  • 12. Safeway Website Implementation Print-at-home AOL Shortcuts Cellfire P&G e-savers
  • 13. How Does Digital Coupon Clearing Work? No paper involved for coupons loaded onto loyalty cards or cell phones Digital coupon publisher provides offer information to retailer and retail clearinghouse Retailer provides redemption information to retail clearinghouse Clearinghouse validates offers and generates invoices to manufacturers based on redemption files Clearinghouse provides reporting back to retailer
  • 14. Benefits of Paper Clearing Process Independent of both retailers and manufacturers Well-understood & documented processes Externally-audited processes (SAS 70 reports, ISO 9001 certification) Detailed reporting Able to handle huge volumes Efficient and cost-effective Established relationships throughout the process enable rapid resolution of disputes
  • 15. The Digital Coupon Clearing Process Digital coupon publisher Retailer Manufacturer Agent Sends offer codes Sends invoices Returns offer code status Sends redemption files Sends payments or denials Validates redemption files
  • 17.
  • 18. Wholesale & coupon program agreement with SuperValu
  • 19. Selected YOU Technology to implement digital coupon program
  • 20. YOU Technology hosts the digital coupon website and therefore provides ProLogic with both the offer files and the redemption files
  • 21.
  • 22. Economics of Digital Coupons No shipping or HTH fees for digital coupons Fewer denials and issues with manufacturers? Manufacturers continuing to pay the 8¢ per coupon, for the time being Clearinghouse costs are a function of IT investments as opposed to facilities, labor and freight Will mis-redemption and fraud increase or decrease? Basket contents must match offer exactly No potential for cashier override

Notas do Editor

  1. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  2. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  3. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  4. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  5. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  6. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  7. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  8. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  9. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  10. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  11. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  12. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  13. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process
  14. Complexity of navigating the redemption processChallenge of fairly representing stakeholder in qualifying and reimbursement of couponsAnd intermediary plays an invaluable role in advocating for the retailer in this process