Ron Young presenting at the National Productivity Council of India KM Conference

2. “ The most important, and indeed truly unique, contribution of management in the 20 th century was the fifty-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21 st century is similarly to increase the productivity of knowledge work and the knowledge worker” Peter F. Drucker

3. "Knowledge Management is the discipline of enabling individuals, teams and entire organisations to collectively and systematically capture, store, create, share and apply knowledge, to better achieve their objectives"

4. "Knowledge Management is the discipline of enabling individuals, teams and entire organisations to collectively and systematically capture, store, create, share and apply knowledge, to better achieve their objectives"

5. Knowledge Management and Web 2.0?

6. Progress in 30 years?

7. Timeless, Changeless Business Principles (Business Wisdom)

8. Timeless, Changeless Business Principles (Business Wisdom) + application of the best of the emerging and changing strategies, methods, tools and technologies

9. Timeless, Changeless Business Principles (Business Wisdom) + application of the best of the emerging and changing strategies, methods, tools and technologies = extraordinary value

12. Timeless Business Principles

13. Timeless Business Principles Productivity

14. Timeless Business Principles Productivity Relations

15. Timeless Business Principles Productivity Relations Quality

16. Timeless Business Principles Productivity Relations Quality Knowledge

17. Why? Productivity Relations Quality Knowledge

18. Timeless Business Principles Increase Sales

19. Timeless Business Principles Increase Sales Reduce Costs

20. Timeless Business Principles Increase Sales Reduce Costs Increase Profit/Value

21. Timeless Business Principles Increase Sales Reduce Costs Increase Value Knowledge

23. “ What key areas of knowledge, if they could be much better managed, would make a big difference to achieving/exceeding our objectives over the next few years "

25. From ‘episodic’ learning to ‘continuous learning’ From ‘episodic innovation’ to ‘continuous innovation’

27. What new learnings, ideas, insights have we had today? Is this critical new knowledge for the Organisation?

29. “ The Web has radically and fundamentally changed the economics, processes and tools of knowledge"

30. Knowledge Management and Web 2.0?

31. Knowledge Portal www.eol.org

33. People & Knowledge Sharing (70% of the KM effort)

35. KM Principles Trust

36. KM Principles Communicate Trust

37. KM Principles Communicate Learn Trust

38. KM Principles Communicate Learn Share Trust

40. Knowledge on the Web

44. www.knowledge-management-online.com

45. http://km-consulting.blogspot.com

47. www.knowledge-management-online.com http://km-consulting.blogspot.com [email_address]