1. Customer Connect 201
BCAM 2013

2. • Customer Connect Update
• Data Collection Sources
• Website Widget
• Importing USBC Data
• Importing Other Data
• Marketing Plan
• Live Demo
Agenda

3. • Launched in January 2012
• Currently 652 centers signed up
• 3,504,741 records in the database
• 1,652,389 email addresses
• 3,379marketing plans developed
• 41,538 website visits
• June 2013 – Avg 231 centers per month using
Customer Connect Update

4. • Manual collection – Individual People
– Center Entry
– Customer Entry (Widget)
• Importing – Groups of People
– USBC certified league data
– Kids Bowl Free
– Excel, CSV, etc.
Data Collection Sources

5. Data Collection Widget

6. Data Collection Widget

7. Data Collection Widget

8. Data Collection Widget

9. Data Collection Widget

10. Data Collection Widget

11. Data Collection Widget

12. Data Collection Widget

13. Data Collection Widget

14. Data Collection Widget

15. Data Collection Widget

16. Data Collection Widget

17. Data Collection Widget

18. Data Collection Widget

19. Data Collection Widget

20. Data Collection Widget

21. Data Collection Widget

22. Data Collection Widget

23. Data Collection Widget

24. Data Collection Widget

25. Data Collection Widget

26. Data Collection Widget

27. Data Collection Widget

28. Data Collection Widget

29. Data Collection Widget

30. Data Collection Widget

31. Data Collection Widget

32. Data Collection Widget

33. Data Collection Widget

34. Data Collection Widget

35. Data Collection Widget

36. Data Collection Widget

37. • Let’s Go Build One Live!
Data Collection Widget

38. Data Import - USBC

39. Data Import - USBC

40. Data Import - USBC

41. Data Import - USBC

42. • Let’s go import a league!
Data Import - USBC

43. Data Import

44. Data Import

45. Data Import

46. Data Import

47. Data Import

48. Data Import

49. Data Import

50. Data Import

51. Data Import

52. Data Import

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54. Data Import

55. Data Import

56. Data Import

57. Data Import

58. Data Import

59. Data Import

60. Data Import

61. Data Import

62. Data Import

63. Data Import

64. Data Import

65. • Let’s go import a file!
Data Import

66. • Now that you have GOOD, CLEAN, & USABLE
data we are ready to market to them!
Marketing Plan

67. Marketing Plan

68. Marketing Plan

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73. Marketing Plan

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80. Marketing Plan

81. Marketing Plan

82. Marketing Plan

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84. Marketing Plan

85. Marketing Plan

86. Marketing Plan

87. Marketing Plan

88. Marketing Plan

89. Thank You!