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Oral communication
Vardhman & Vardhman
“PRIDE” model for effective
communication.
 P = Purpose of the communication
 R = Receiver Roles
 I = Impact desired
 D = Design of the communication
 E = Execution of the communication
Oral Communication (unit-2)
Oral Communication includes-
 Face to Face Conversation.
 Telephonic Conversation
 Oral Communication includes-
 Lecturers
 Speech
 Group discussion
 Social gatherings
 Interview
 Conference & Meeting
MERITS
 Facial expressions and gestures make
communication effective
 It is the best medium for discussions as
negotiation, interview, counseling etc.
 Communicator can get known the reaction of
message on receiver through his gestures &
expressions & tone
MERITS
 It provides immediate feedback.
 It save time & efforts.
 Listener can get immediate clarification of any
doubt in his mind.
LIMITATION-
 It is not possible while dealing a large group.
 It is ineffective when listener is not attentive and
different perceptions
 It can not retain for longer time as permanent
record.
 It is less effective if communicator has no convict
on himself
 Interact freely on Phone.
 It eliminates the barriers between physically
disposed persons.
 We can get immediate / quick feed back. At a time
we can talk one person effectively
 Long discussions are not possible
 Expensive and less effective
Merits of Telephonic Conversation-
LIMITATION-
 Technical problem distract telephone network if
device is not working well
 In case of mobile phone signal problem become
barrier to communication
 Ring tone disturb others anytime any where even
is classroom, meetings, silence zone, conferences
etc
Principles of Successful
Oral Communication
 Clarity of expression
 Make communication a two-way process
 Develop trust by creating listeners interest
 Be precise, avoid hackneyed
 Avoid communication overload, easy flow
 Overcoming barriers (time, distance &
noise)
 Timely feedback
 Communication & Listening Skills
 Correct choice of medium
 Strong conviction
 Sequence, coherence and consistency in
contents
 Economical, Accurate, Empathetic
 Identify barriers & try to rectify the
problem
 Go for appropriate body language
IMPORTANCE OF FEEDBACK
Factors Affecting: Factors Affecting:
•Sender / Transmitter ( Sx ) Receiver ( Rx )
•Personality and Attitude Personality and Attitude
•Cultural effect Cultural effect
•Mental setup & Psychology Mental setup & Psychology
•Experience & background Experience & background
•Communication Skills Communication Skills
•Knowledge & Qualification Knowledge & Qualification
FEEDBACK
RECEIVER
SENDER
INPUTS
Nonverbal/ pictorial Communication
 Pictures
 Posters
 Banners
 Film clips
 Slides
 Gestures
Nonverbal/ pictorial Communication
MERITS-
 It is very effective in use in silent zone
 It eliminates differential perceptions
 It is effective when emotions take place
Nonverbal/ pictorial Communication
LIMITATION-
 It is ineffective particular for illiterate persons
 It is not possible in each and every situation
 It cannot be use for lengthy conversation
Non Verbal Communication
 It covers all external stimuli other than
spoken or written words and including
characteristics of appearance, voice and use of
space and time.
 Kinesics- It is study of the role of body
movements such as winking and shrugging in
communication
 Proxemics-It is also called space language
which subject the deals with the way people
use physical space to communicate.
Social 4 Feet-12 Feet
Personal 18”-4 Feet
Intimate
Physical Contact-18”
Public 12 Feet-range of
eye sight &hearing
Non Verbal Communication
 Chronemics or Distance language-The
subject that deals with the way people
use time dimension or time language
 Paralanguage- The non verbal factors
like tone of voice, the speed of delivery,
the degree of loudness or softness, and
the pitch of voice which affect the
spoken words called paralanguage

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35532641 oral-communication

  • 2. Vardhman & Vardhman “PRIDE” model for effective communication.  P = Purpose of the communication  R = Receiver Roles  I = Impact desired  D = Design of the communication  E = Execution of the communication
  • 3. Oral Communication (unit-2) Oral Communication includes-  Face to Face Conversation.  Telephonic Conversation
  • 4.  Oral Communication includes-  Lecturers  Speech  Group discussion  Social gatherings  Interview  Conference & Meeting
  • 5. MERITS  Facial expressions and gestures make communication effective  It is the best medium for discussions as negotiation, interview, counseling etc.  Communicator can get known the reaction of message on receiver through his gestures & expressions & tone
  • 6. MERITS  It provides immediate feedback.  It save time & efforts.  Listener can get immediate clarification of any doubt in his mind.
  • 7. LIMITATION-  It is not possible while dealing a large group.  It is ineffective when listener is not attentive and different perceptions  It can not retain for longer time as permanent record.  It is less effective if communicator has no convict on himself
  • 8.  Interact freely on Phone.  It eliminates the barriers between physically disposed persons.  We can get immediate / quick feed back. At a time we can talk one person effectively  Long discussions are not possible  Expensive and less effective Merits of Telephonic Conversation-
  • 9. LIMITATION-  Technical problem distract telephone network if device is not working well  In case of mobile phone signal problem become barrier to communication  Ring tone disturb others anytime any where even is classroom, meetings, silence zone, conferences etc
  • 10. Principles of Successful Oral Communication  Clarity of expression  Make communication a two-way process  Develop trust by creating listeners interest  Be precise, avoid hackneyed  Avoid communication overload, easy flow  Overcoming barriers (time, distance & noise)  Timely feedback
  • 11.  Communication & Listening Skills  Correct choice of medium  Strong conviction  Sequence, coherence and consistency in contents  Economical, Accurate, Empathetic  Identify barriers & try to rectify the problem  Go for appropriate body language
  • 12. IMPORTANCE OF FEEDBACK Factors Affecting: Factors Affecting: •Sender / Transmitter ( Sx ) Receiver ( Rx ) •Personality and Attitude Personality and Attitude •Cultural effect Cultural effect •Mental setup & Psychology Mental setup & Psychology •Experience & background Experience & background •Communication Skills Communication Skills •Knowledge & Qualification Knowledge & Qualification FEEDBACK RECEIVER SENDER INPUTS
  • 13. Nonverbal/ pictorial Communication  Pictures  Posters  Banners  Film clips  Slides  Gestures
  • 14. Nonverbal/ pictorial Communication MERITS-  It is very effective in use in silent zone  It eliminates differential perceptions  It is effective when emotions take place
  • 15. Nonverbal/ pictorial Communication LIMITATION-  It is ineffective particular for illiterate persons  It is not possible in each and every situation  It cannot be use for lengthy conversation
  • 16. Non Verbal Communication  It covers all external stimuli other than spoken or written words and including characteristics of appearance, voice and use of space and time.  Kinesics- It is study of the role of body movements such as winking and shrugging in communication  Proxemics-It is also called space language which subject the deals with the way people use physical space to communicate.
  • 17. Social 4 Feet-12 Feet Personal 18”-4 Feet Intimate Physical Contact-18” Public 12 Feet-range of eye sight &hearing
  • 18. Non Verbal Communication  Chronemics or Distance language-The subject that deals with the way people use time dimension or time language  Paralanguage- The non verbal factors like tone of voice, the speed of delivery, the degree of loudness or softness, and the pitch of voice which affect the spoken words called paralanguage