1. Drakkar specializes in strategic consulting and operations management for
the optimization of human capital. Drakkar, a Canadian-based company
active internationally, has been in operation for close to 20 years.
Drakkar has turned
itself into a unique
centre for innovation
and living laboratory
Mission: To make a positive contribution to organizational performance and people
development through strong leadership.
Drakkar intervenes in a variety of ways, depending on the needs:
 Outsourcing, up to and including operational management
 Strategic counselling
 Specialized consulting and recruiting services
Drakkar is active in many practices, namely:
> Outsourcing and Operational Management
> Organizational Development
> Customer Experience
> Absenteeism and Occupational Health and Safety
> Compensation
> Executive and Professional Search
> Recruitment and Placement
In all circumstances, Drakkar wants to act as a partner and commit to establishing
effective, innovative and profitable solutions to complex problems related to organizations
and their labor.
Even more, Drakkar is one of the only companies to specialize in both strategic consulting and
operations management. This makes it a unique centre for innovation and a living laboratory,
allowing its professionals to operate within a concrete setting with real-life situations, providing
them with a better understanding of the dynamics between an organization and its labour
force. This is what makes Drakkar’s solutions so effective and so relevant to customer needs.
Need to optimize human capital?
Looking for solutions to increase profitability?
Ready to stand out from the competition?
THINK DRAKKAR!
> improving the performance of
organizations and people

2. > Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of
subsidies and programs.
01-2010
www.drakkar.ca
QUÉBEC 1-800-667-1988
ONTARIO 1-877-372-5527

3. Outsourcing and
Operational Management
Today more than ever, businesses have to deal with a
constantly changing environment. To stay in the race and retain
their competitive advantage, they have to try new approaches
and keep reinventing how they do business.
OUTSOURCING IS ONE OF THE MOST POPULAR
STRATEGIES OF SUCCESSFUL COMPANIES.
> ARE YOU LOOKING FOR A WAY TO TRANSFORM
PART OF YOUR FIXED COSTS INTO VARIABLE
COSTS TO INCREASE YOUR FLEXIBILITY AND
ABILITY TO ADAPT?
> ARE YOU LOOKING FOR HELP FOR EXTENSIVE
EXPERTISE THAT CANNOT BE PROVIDED
INTERNALLY? We can’t be champions at everything,
so it’s best to pick our battles!
> DO YOU NEED TO APPLY ORIGINAL SOLUTIONS
TO ORGANIZATIONAL AND WORKING CLIMATE
PROBLEMS?
outsourcing
A WINNING STRATEGY
Try a new approach and reinvent how your company is
organized. Concentrate on your core mission and entrust
peripheral activities to a reliable partner.
Outsourcing can be a winning strategy for your business,
particularly if you choose Drakkar as a partner.
Optimizing
01-2010
human capital

4. Drakkar: A Trusted Partner
Whether for total or partial outsourcing of a department or
activity, or for complete operational management, Drakkar’s
track record speaks for itself. It manages a team of over 1200
employees and professionals dedicated to outsourcing projects
in many business sectors across the country.
Drakkar is one of the only companies to have invested in
both strategic consulting and operational management to
optimize human capital. This makes it a unique partner, able
to expose its managers and professionals to concrete
situations and transpose the best solutions to client For renewed
environments.
competitive
Drakkar has also developed a unique method of interacting
with its partner clients. This is reflected in an exclusive
advantage
protocol modeled on optimized procedures and processes
adapted and integrated to the partner client’s culture.
LEADER
IN OUTSOURCING
AND OPERATIONAL MANAGEMENT
Let Drakkar help you create your capacity balance sheet
and propose highly flexible solutions. It’s your assurance of
renewed competitive advantage.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Ressources Humaines

5. Organizational and
Operational Development
Companies must continuously optimize their
organizational and operational performance.
The key to success is an effective workforce, as such;
companies require the best labour development,
mobilization and loyalty-building strategies in place. This
investment in human capital is the most effective way to
stand out from the competition.
We can help you
> take action for fast results Drakkar can
implement a
> make organizational and
operational changes proactively productive and
flexible structure
> take on the competition and
rapid changes in your market
that adapts
to change.
> increase your productivity
and reduce your operating costs
A Customized Support Process
Drakkar’s approach is based on support. Our consultants work first
and foremost with your strategic plan and a range of assessment
tools. They:
> evaluate the organization of work and human capital
> study the company’s structure and departments
> assess business processes
> survey the organizational climate, etc.
This gives them the information they need to diagnose a situation
and identify needs.
Optimizing
01-2010
human capital

6. Based on their observations and any noted discrepancies, our
consultants can then guide you in identifying targets and activities to
optimize the performance of your organization and employees, in line
with your strategy, whether in times of growth or decline.
Here are some of our solutions:
> succession planning
> flexible organizational and operational plans
> change management
> identifying and developing HR management tools
> implementing measurement, control and evaluation systems
> skill development plans that include training and coaching
For optimal
> integration and orientation plans organizational
> leadership development plans
and operational
Drakkar has a solid track record in solutions for medium-sized development
and large companies. It offers consulting and strategic guidance,
acting as the extension of a company’s Human Resources
department for particular projects.
For smaller companies, Drakkar can provide consulting, strategic
guidance, as well as complete management of the customer’s
Human Resources department through outsourcing. This is an
appealing concept for companies that want the advantages of a
completely flexible solution and a service offer that meets their
needs.
Drakkar is also the ideal partner for start-ups and companies that
are going through mergers and acquisitions. It is uniquely
positioned to both develop and execute an organizational plan.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

7. Customer Experience
A stimulating purchasing environment is a simple, effective
way to make an impact on your sales and earnings.
Decisions to buy are largely emotional, so companies have to generate
positive emotions when its representatives and customers interact.
An exciting work environment makes employees spontaneously embrace
customer experience.
Stand Out From the Competition
Customer service isn’t what it used to be, and customers are increasingly
disillusioned. However, they are pleasantly surprised when they receive
service that stands out from the competition, even just a little. Customer
experience is therefore the new strategic imperative when it comes to
customer service.
Drakkar has long realized the importance of customer experience and
has invested in acquiring the talent and skills required to create a specialized
customer experience practice.
The Principle of Win/Win:
An Investment That Pays Off Customer experience:
a new strategic
Drakkar’s customer experience program can
change employee attitudes dramatically.
imperative for
When employees are empowered and better customer service.
trained they show more interest, motivation
and commitment.
To achieve this level of empowerment, we first help companies identify
the emotion that they want customers to experience. We then help set
service quality objectives, which are achieved using a variety of tools:
> service standards
> winning behavior and codes of conduct
> training and coaching
> continuous improvement
> method of follow-up
> management tools (implementation and follow-up)
> customer satisfaction measurement plans (measuring the impact
on loyalty building and on conversion rates)
Optimizing > recognition plans
01-2010
human capital Equipped with these tools, the company begins a positive cycle.

8. Drakkar’s Customer Experience Program creates this positive cycle:
> motivated, more effective employees
> stronger brand
> loyal customers
> increased sales and profitability
Once Drakkar gets involved, employees become the drivers of success
for companies. It’s what we call the “WOW factor”.
Develop the WOW factor for customers by creating an
exciting workplace!
For customer
experience
that pays
Plus, if solutions need to be validated using cross-disciplinary skills
(compensation, organizational development, occupational health and
safety, etc.), our consultants can draw on the expertise of their special-
ist colleagues.
Start your own positive cycle!
Join the many companies who have already benefited from Drakkar’s
expertise by putting in place a Customer Experience Program.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

9. Occupational
Health and Safety
Companies that want to be effective in health and safety face
a number of challenges: they need to prevent accidents in the
workplace, keep employees on the job, reduce absenteeism
resulting from accidents and ensure maximum productivity.
The results of effective or poor occupational health and safety
management can be extremely positive or disastrous.
Drakkar has been in the health and safety consulting business for
almost 20 years and is one of the only occupational health and
safety consulting firms that is also a major employer. It has over
1000 employees under federal and multi-provincial jurisdiction.
As a result, Drakkar has made
its company a living laboratory, Keep employees
giving its customers and partners on the job, reduce
the benefit of proven, targeted
absenteeism resulting
solutions that have already
from accidents and
delivered results.
ensure maximum
productivity.
Proven Solutions
Occupational Health and Safety Diagnosis
Drakkar can analyze the financial, administrative and operational aspects
of your company’s occupational health and safety.
Financial Management
As a contributor to the occupational health and safety plan, you have to
be sure that you pay your fair share, but no more.
As a specialist, Drakkar can help you better manage the rate principles
and put in place control and follow-up measures that are to your financial
Optimizing advantage.
01-2010
human capital

10. Management of Workplace Accident Files
Better control of files helps reduce absenteeism. The result is a
minimum loss in productivity and reduced costs. It’s a fair return on
your investment.
Drakkar can get involved in a number of ways (analyzing accidents,
implementing management and control tools, offering medical expertise,
addressing appeals, conciliations, organizing return and reintegration to
the workplace, etc.).
Drakkar has also developed a range of training and coaching services
that can be integrated to certain mandates or chosen à la carte.
Prevention Management
Prevention targets the cause of workplace accidents. Management tools
For proactive
and performance indicators assist in decision making. The objective of management of
prevention is to control or eliminate deviations and disruptions at work
by creating a very safe work environment, which reduces the frequency absenteeism
and seriousness of accidents, limits your financial contribution and
creates a measurable gain in productivity.
Drakkar can help you build a prevention program and stimulate your
company’s health and safety committee.
Prevention Mutual
This program allows employers with operations in Quebec to form
prevention mutuals to obtain more competitive personalized rates
from the Commission de la santé et de la sécurité au travail, for
savings of up to 50% on annual contributions, year after year.
Drakkar invites you to join one of these prevention mutuals and enjoy
all their advantages. Drakkar’s expertise in managing different sites
and different types of industries is your guarantee of success.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

11. Compensation
A winning company’s guarantee of success is its ability to
attract and retain competent staff. One of the key elements
is a compensation program that ties into its financial objectives.
The objective of this integration is to maximize the financial
investment in compensation for human capital based on the
company’s financial and organizational objectives.
Drakkar has been active in compensation consulting for almost
20 years. We can help you integrate your compensation program
more effectively to your corporate objectives and make the best
choices among the components of your program to optimize
employee commitment, mobilization and retention.
Proven Solutions
Compensation Survey and Analysis
Obtain market information confidentially and discuss overall
compensation positioning strategies.
Implement and Maintain Pay Equity
Compare compensation for female jobs with male jobs and adjust
compensation based on the program’s conclusions, in compliance
with pay equity legislation.
Salary Structure
Organize positions into a hierarchy based on job classes and
salary ranges, taking into account the company’s ability to pay,
the principles of good compensation management and the
conclusions of the pay equity program, if applicable.
Bonus Plan
Reward individual performance based on the financial results of
Optimizing the company, the business unit or the group.
01-2010
human capital

12. Commission Plan
Implement individual performance plans or make them more
dynamic, taking into account the contribution of other employees
and based on the company’s ability to pay.
Performance Management Program
Measure and recognize employee contributions using a structured
approach that reflects the company’s values and way of doing business.
Employee Benefit Program
Optimize new or existing programs to meet the organization’s
expectations for employee satisfaction and cost controls.
Made-to-measure
compensation
Drakkar can deliver its services as part of a targeted intervention
in consulting or as part of a strategic support mandate. It can also
deliver them to companies grouped into a community of practice.
This grouping allows companies to transfer and share expertise
and experience, while keeping professional fees and the cost of
intervention to a minimum.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

13. Executive and
Professional Search
Because of the critical role that executives and professionals
play in a company’s success, their selection can have major
consequences. A mistake can be costly from every point of view.
In a world of specialization and competition, it isn’t always easy to
find the executive or the professional with the experience, knowledge
and skills you need, whose values fit in with your corporate culture.
Good candidates are rare, and you have to know where to find them.
Executive and professional
search requires high-calibre
expertise. This is why Drakkar
assigns this task to expert Executive and
consultants, your partners,
professional search
who can find the executives
you need for the long-term requires high-calibre
success of your company. expertise… At Drakkar
this task is assigned
No matter what your sector
to expert consultants,
or the area of employment,
our consultants deliver a your partners.
direct search service, using
a strong international network
of partners and candidates.
Drakkar offers you a structured approach that starts with an
understanding of your needs and strategic orientations, and
continues with a search for the best fit between candidates’ skills
and the positions to fill.
Plus, if solutions need to be validated using cross-disciplinary skills
(compensation, organizational development, etc.), our consultants
can draw on the expertise of their specialist colleagues.
Optimizing
01-2010
human capital

14. We offer a variety of executive and professional search services
suited to your situation. They come in different forms:
Exclusive Mandate
This is a proven, turnkey selection process, in which we handle
every aspect of the mandate :
> determining the job description and type of candidate sought
> developing recruiting strategies
> direct, systematic searches
> interviewing and selecting qualified candidates
> presenting the candidates and personalized reports
> psychometric assessments (suited to your needs)
> reference and job history checks
> assistance in hiring
Interim Mandate
For superior
This uses the same process as an exclusive mandate, skills
but is geared toward temporary or part-time positions:
> special projects
> peak periods
> periods of economic or sector instability
> need for flexibility
Assistance and Consulting Mandate
With this sort of mandate, you choose the services you need à la carte:
> advice on your hiring process
> recruiting board members
> search for qualified consultants for a project
> writing job descriptions
> direct, systematic search and candidate contact
> assisting with interviews (at a customer’s or Drakkar’s location)
> developing interview questionnaires
> selection interviews with comments
> psychometric assessments (suited to your needs)
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

15. Recruitment and
Placement
For your business to win the race, you need to attract and
retain the best resources, whether for temporary or permanent
positions, mass campaigns or seasonal production cycles.
The recruiting and placement process is often complex,
but when solutions are supported by a fast diagnosis that
pinpoints the reasons for the recruiting need, they are better
suited, more relevant, wider in scope and, of course, more
economical.
Drakkar can put in place a recruiting strategy that matches
your needs while you concentrate on running your business.
Let us find the best candidates for you.
Reputed Specialists
Our consultants have become
Drakkar offers
experts in their field. They
were all chosen and trained to a recruiting
make connections with strategy. strategy that
Each of them is also a specialist matches your
able to provide an expertise in needs.
niches and specialized sectors.
Plus, if solutions need to be validated using cross-
disciplinary skills (compensation, organizational
development, occupational health and safety, etc.), our
consultants can draw on the expertise of their specialist
colleagues. And Drakkar’s extensive experience in
outsourcing has given them first-hand experience in
a large number of concrete situations.
Optimizing
01-2010
human capital

16. With Drakkar’s consultants, you have ongoing
access to a large network of contacts who can deliver
timely, made-to-measure solutions and qualified
candidates in all fields, even in case of an emergency.
Our solutions are unique. In fact, we have developed
and integrated a complete suite of skill evaluation,
referencing and psychometric assessment tools to
our recruitment and placement processes.
Original Solutions For superior
Is employee turnover, peak periods or seasonality candidates
a nightmare for you? Drakkar has created an
employment stabilizer program that solves all of
these problems with employees who receive
professional development and are assigned
exclusively to a group of customers.
Drakkar is also involved in international recruiting
and can support customers recruiting candidates
from abroad.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

17. À La Carte
Recruiting Services
À la carte services to suit your needs.
Do you want to retain part of your staffing process
internally, while outsourcing certain tasks?
Some aspects of the recruiting and staffing process
are highly complex and therefore have to be
entrusted to specialists. The quality of decisions
depends on it.
Drakkar offers you a range of additional à la carte
services to deliver every component of your
staffing process right on the mark. When it
comes to choosing candidates, you have to
go that extra mile.
Our Services
Candidate Checks :
> credit checks
> criminal record checks
> employment references
> verifications
of candidates’ medical ability
to do the work
> confirmation of education
Optimizing
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human capital

18. Candidate Recruiting :
> confidential ad write-ups and receiving résumés
> pre-selection and validation of applications
> interviews with verbal comments or written report
> interview assistance
> human resource competency reports and psychometric
assessment
> skill testing
> confidential interview rooms
Customized Marketing Service :
> our marketing team’s expertise is at your disposal for
developing customized recruiting campaigns. For a flexible
approach
Tests Available :
> French and English (written and verbal)
> typing speed
> data entry
> call centers
> translation
> computer skills (Word, Excel, PowerPoint)
> accounting
> memorization
> logical reasoning
> road tests
> skills evaluations
> and much more.
All of our services are offered à la carte or as part of
outsourced services.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

19. Cultural Diversity
Management
When different people have the chance to integrate and put
their experience and skills to use, cultural diversity can
become a source of wealth.
Managing cultural diversity goes beyond employment equity: it
involves encouraging and promoting diversity, not because it is
a new societal direction, but also because it delivers added
value to your company.
The richness of
A Strategic Choice cultural diversity is
Managing cultural diversity is a within reach. You
business decision. It is a strategy just have to reach
that can have a positive effect on out and grab it!
your company’s performance.
When it comes to labour, today’s
companies face new challenges,
such as labour shortage, massive retirement, a decreasing
birth rate and skill shortages. Embracing diversity can lead to
new solutions.
Taking advantage of cultural diversity involves a challenge
that is twofold:
> creating a draw for skilled candidates
> promoting integration to the workplace
The richness of cultural diversity is within reach. You just have
to reach out and grab it!
Optimizing
01-2010
human capital

20. Cultural diversity offers many advantages:
> filling a labour shortage by drawing from a larger pool of
qualified people
> innovating through new approaches to day-to-day problems
> having resources that can help your international
development
> preparing for the succession of those retiring
> increasing productivity by creating a harmonious
workplace that respects differences
For an
integrated
Drakkar is a financial partner in the World on Our Doorstep diversity
Program. This program is an initiative of the Ministère de
l’Immigration et des Communautés culturelles du Québec (MICCQ)
and the Board of Trade of Metropolitan Montreal.
Drakkar is also a strategic partner in the diversity leaders
network, another initiative of the Ministère de l’Immigration et
des Communautés culturelles du Québec.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

21. Aerospace Sector
The human side of technology.
It’s a fact. Drakkar is the leader in placing qualified
personnel in aeronautics and aerospace.
But did you know that we offer much more? Recruiting, retention,
skill development, and outsourcing… Based on our expertise, we
innovate in the aerospace sector, just like we do in many other
business areas.
The Most Effective Path in
Human Resources
How does Drakkar keep its promise of delivering superior competitive
advantage?
> Through its expertise in all areas of human resources
management (organizational development, health and safety
and more) and operational management in the aeronautical
and aerospace sector (process management, specialized
training, etc.).
> Because Drakkar is a major employer in its own right, with over
1000 employees, many of them in aeronautics and aerospace.
As a result, its consultants and managers are exposed to a
tangible environment, so they can make better diagnoses and
propose more relevant solutions.
Personnel Placement
Dynamic, inventive and result-driven, Drakkar offers concrete
solutions to complex labour management problems for every aspect
of human resources management. It’s well known that we recruit
assemblers, but we also offer this service for every department of your
company: logistics, accounting, administration, customer service, etc.
No matter what your human resources needs, our seasoned
Optimizing
recruiters can meet them.
01-2010
human capital

22. Personnel Retention and Skill Development
Do you want to increase staff retention and improve company
performance? Drakkar helps you establish solid foundations for
better organization and structure, and therefore greater
effectiveness. You will be able to retain the best employees, keep
them happy at work and improve customer satisfaction. Our
personnel retention and skill development strategies are road
tested and economical. Let our human resources management
specialists take you even further.
Drakkar:
Outsourcing
aerospace
Do you want to concentrate more on the strategic development of
your company, welcoming a partnership for the day-to-day expertise
management of one of your operations?
Follow the example of many of our customers and outsource an
entire deliverable to our experts.
When Drakkar takes on an outsourcing mandate, it makes a formal
commitment to day-to-day responsibility for planning, organizing and
managing operations for the outsourced sector.
Avoid delays in delivery schedules resulting from a shortage in
qualified labour or organizational limitations. Take advantage of
our concept and call on our self-sufficient teams of professionals.
They will deliver expertise, versatility, flexibility and productivity.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources

23. Transportation Sector
It’s a fact…
Drakkar is the leader in placing qualified truck drivers.
But did you know that we offer much more?
Recruiting, retention, skill development, outsourcing … based on our
expertise, we innovate in the transportation sector, just like we do in
many other areas of business.
The Most Effective Avenue in
Human Resources
How does Drakkar keep its promise of delivering superior competitive
advantage?
> Through its expertise in all areas of human resources management
(organizational development, health and safety and more) and
operational management in the transportation sector (process
management, road safety, driver training, etc.).
> Through its structure, which combines specialized resources and
processes that can be offered to a number of customers, that
would not otherwise be available to a single company.
> Because Drakkar is a major employer in its own right, with over
1000 employees, 500 of them in transportation. As a result, its
consultants and managers are exposed to a tangible environment,
so they can make better diagnoses and propose more relevant
solutions.
Personnel Placement
Dynamic, inventive and result-driven, Drakkar offers concrete solutions
to complex labour management problems. It’s well known that we
recruit truck drivers, but we also offer this service for all the other
departments in your company: logistics, accounting, administration,
customer service, warehousing, shipping and receiving, and more.
No matter what your human resources needs, our seasoned recruiters
Optimizing can meet them.
01-2010
human capital

24. Personnel Retention and Skill Development
Do you want to increase staff retention and improve company
performance? Drakkar can help establish solid foundations for
better organization and structure, and therefore greater
effectiveness. You will be able to retain the best employees,
keep them fulfilled at work and improve customer satisfaction.
Our personnel retention and skill development strategies are
road tested and economical.
Let our human resources management specialists take you
even further.
Drakkar:
Outsourcing
transportation
Do you want to concentrate more on the strategic development
of your company, welcoming a partnership for the day-to-day
expertise
management of one of your operations? Follow the example of
many of our customers and outsource an entire deliverable to
our experts. When Drakkar takes on an outsourcing mandate,
it makes a formal commitment to day-to-day responsibility for
planning, organizing and managing operations for the outsourced
sector.
Outsourced operations are ISO-certified and/or meet the highest
standards in business processes.
Don’t hesitate to entrust us with a mandate, for example, to
manage your pick-up and delivery, cross-dock or warehouse
activities. You’ll be able to focus on your other priorities, with
complete peace of mind.
> Whether for outsourcing, operational management, strategic
counselling or specialized consulting and recruiting services,
Drakkar can build the program you need.
Drakkar can also help you get the most out of subsidies and programs.
> improving the performance
of organizations and people
Québec 1-800-667-1988
Ontario 1-877-372-5527
www.drakkar.ca
© Drakkar Human Resources