GSS America Infotech's Corporate profile

1. A Global
Managed IT Services Company
VISION MISSION
To be among the top 10 Indian IT service Provide Innovative Managed IT Services at a
providers offering Managed IT Services, Committed Quality and Optimal Cost
globally, by 2015 leveraging Technology, Thought Leadership
and Global Delivery Model

2. Key Highlights
Ÿ$ 106.75 Million IT Service Management
Enterprise
Corporate Overview (The Figures for FY 09 are for 15 months as the company has
extended its financial year by 3 months. Rest of the years
are for the 12 month financial period)
GSS America (NSE: GSSAMERICA) is a global Managed IT services provider
headquartered in Hyderabad, India. GSS was founded in 1999 as an IT Ÿ Years of experience in Global
10+
Consulting and Software Services and since then has worked closely with Solution Delivery
large organizations to help them build stronger, more efficient, and more Ÿ Fortune 500 Customers, 150+
50+
agile businesses. Fortune 1000 customers
By leveraging highly flexible business processes, a seamless global delivery ŸUnique blend of 700+ Consultants
network and deep domain expertise, GSS delivers a better “Return on across the globe
Investment'. The ability to provide 'End to End' solutions in 'Infrastructure and ŸRated among the “Best Small Caps” in
Application Management', has enabled GSS to long-standing partnerships Asia's best managed companies –
that foster continuous operational improvements and better bottom-line Finance Asia
results for clients. ŸForbes Elite list of best under $1 Billion
enterprises
With a mindset to be a 'Global' organization and understanding the client's
basis to success, GSS has been expanding rapidly with footprints extending ŸConsistent Growth – 20% CAGR
from Asia Pac, to Middle East and the USA. GSS America has the geographic Ÿ Level 3 Certified – Qpledge,
CMM
presence and global workforce to be the preferred global services partner. quality management framework
Ÿ 40 Customers with relationship
Over
Our passion and professionalism to work as a 'Virtual Extension' to the
over 5 years
customers critical business needs and help them 'Win' has always given us
competitive advantage in being their preferred partners. Ÿ of annual revenue from existing
80%
clients
Our Portfolio of Services ŸProactive Service offerings with focus
on ‘Customer Delight'
GSS America delivers enterprise-wide transformational solutions to 50+ Fortune
500 companies and 150+global 1000 companies through a world-class delivery
engine comprising of 700+ technology consultants spread globally.
GSS America’s top tier alliances and technology and domain Centres of
Excellence (CoEs) helps the company stay in the leading edge of what
modern businesses require. Our solutions suite includes strategic overlapping
services and solutions that uniquely meet the needs of growing organizations.
Across each industry vertical, GSS America provides end to end ‘Managed IT
Services’ encompassing Infrastructure to Application Management Solutions.
SECURITY INFRASTRUCTURE SERVICES MANAGEMENT
APPLICATION INFRASTRUCTURE COMPONENTS & DEVICES
SERVICES INFRASTRUCTURE
Network Communication Common & Shared Environments Application Maintenance and Support Monitoring
File & Print Active Directory Production Support & Application
Anti-Virus & SLM
Application Maintenance Migration
Content Control
Messaging User account
Database Support & Database ITIL V3
Authentication & Management
Collaboration Maintenance Migration Environments
Authorization
Performance User & Performance
Identity Management Backup & Archiving
Monitoring & tuning Technical Management
Documentation
Security Management Alerts Notification
Encryption PHYSICAL INFRASTRUCTURE DEVICES & COMPONENTS MIS & Reporting
Services
Platform Security Platform Environments Network Environments
Detection Services Desktops/laptops Server Site Network Data Connectivity
Network
Data Center Storage Wide Area Network
Business Continuity
Mission Critical & Remote Access Ecosystem
High Availability
VIRTUAL
Business Continuity &
INFRASTRUCTURE Consolidation
SERVICES Capacity Planning

3. Proven Engagement and Transition Framework
Our Independent customer satisfaction surveys has consistently revealed that our customers receive superior quality IT services at
significantly lower cost, which enables them to focus on core business that drives bottom-line and top-line growth
from a distributed service delivery model...
ERP Infrastructure Application IT Infrastructure Consolidation and
Design and Consolidation & Design, Planning & Virtualization
Deployment Maintenance Assessment Services
Network & Security ITIL/ITSM
Design and Infrastructure Consulting Services
Deployment
Operations
IBM UNIFIED
UNIX LINUX WINDOWS STORAGE NETWORKS HELPDESK SECURITY
MAINFRAMES COMMUNICATIONS
…to fully managed services model
Global Systems Monitoring and Management Infrastructure
Architecture optimization Unified Service Management and Operation Processes
RIM On-shore Operations Off-shore Operations
Managed
Services Servers Storage Application Windows Networks Servers Storage Application Windows Networks
Our Partners

4. Our USP
l global
10 offices, near shore and offshore development centers
lLeveraging strategic acquisitions to enhance delivery capabilities Infospectrum Consulting,System Dynamix Corp.
and Atec Group
lOne of the most diverse skill pools, both onshore and offshore
lAmong the highest retention rate in the industry
lCenters of excellence and technology labs for research and solution development in areas like Infrastructure
Management Services and Virtualization
Our Value Proposition
lEntrepreneurial Mindset – Willingness to share Risks and Rewards
lPersonalized attention to every customer from senior management
lCommitted to Customer Delight
l100% transparency in what we do
lFlexible engagement and pricing models
lDemonstrated excellence in Global Solutions Delivery – Propelled by Qpledge
lBusiness benefits at Optimal Value
India North America Middle East APAC
GSS America Infotech Ltd. GSS America Inc. GSS America Infotech Ltd. GSS America Infotech Ltd.
Block ‘B’, Third Floor, 1699 Wall Street, Suite 201 P.O. Box 73030 3 Shenton Way
Cyber Gateway, Hi-Tec City, Mt. Prospect, Dubai Internet City #03-09, Shenton House
Hyderabad-81. A.P. India. IL 60056 Dubai - United Arab Emirates Singapore 068805
Phone: (91) 40 44556600 Tel: (847)640-3700 Tel: +97 143 755 710 Tel: +65 6227 8157
Fax: (91) 40 4002 8703 Fax: (847)640-3701 Fax:+97 143 672 786 Fax: +65 6491 5300
E-mail: india@gssamerica.com E-mail: chicago@gssamerica.com E-mail: dubai@gssamerica.com E-mail: singapore@gssamerica.com
Visit: WWW.GSSAMERICA.COM