1. TQL learning 2.0 : It’s all about … PLAY Quote: Helene Blowers , Public Services Technology Director for the Public Library of Charlotte & Mecklenburg County ( PLCMC ).

2. What can libraries do to continually keep up with changes?

3. Engaged+ Motivated = Learning

7. L2.0 statistics 92 Participants, inc. 5 SA 11 Completions 17 Partial completions (11-22)

11. After 23 things ……