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How to write a business plan
Campus EDU
31 May 2013
• Invest $0.1 - 10M in tech companies with $B potential
• Invest across Europe, help businesses go international
• Have invested in >100 companies over last 10 years
2
Balderton Capital – what we do
We back great entrepreneurs & disruptive companies
3
Europe’s leading
vacation rental
marketplace
Top 2 global music
publisher from zero:
Prince, McCartney
1 Million loan
applications per
month
1M products sold
per month
Me
4
1996
2000
2004
2007
2009
You
5
Written a business plan?
Have an idea?
Working on a business right now?
Looked at their business plan this week?
• Pitch deck
• Excel
• Business plan
• For you
• For your co-founders / employees
6
Scope for today
7
We’re not writing a dissertation…
9
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
1
0
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
11
What is a problem?
• Unmet need
• Unmet want
• Too expensive
• Too time-consuming
How many other people really care about this problem?
12
What was the problem?
13
Solution without a problem…
14
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
15
Your solution
For… (target customer)
who… (statement of the need or opportunity),
we are a… (product type)
that… (key benefit).
Unlike… (main competitor),
our product… (how we are different).
16
Which company?
For young travellers
Who need somewhere cheap to stay,
We are a marketplace for accommodation
That gives you a better room for half the price.
Unlike hotels or hostels
Our product gives you the personality of the city
17
Two acronyms
BHAG
MVP
Big Hairy Audacious Goal
Minimum Viable Product
18
Which company?
BHAG
MVP
The social network
Online student directory
19
Why now?
20
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
21
“We have no competitors”
#1 reason for a VC to ditch your business plan?
22
Know your competition
Where are the weaknesses?
What are they good at?
Common mistake: Compare where you will be in two
years with where they are today
23
Disruptive innovation
Film cameras -> Digital -> Smartphones
TV -> Youtube
Servers -> Cloud
MSFT Office -> Google Docs
24
Good & bad competitive advantages
• Disruptive innovation
• Speed
• Unique technology / IP / data
• Exclusive partnerships
• Substantially lower cost
• Quality of your team
Good Bad
• Features
• Better service
• Lower margins
• Better for client but not for users
25
How will you sustain your advantage?
26
How will you sustain your advantage?
• Network effects
• Virtuous circles
• More/better data
• Brand
• Depth of tech expertise
27
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
28
#2 reason for a VC to ditch your business plan?
“Our market opportunity is $100B”
29
Bottom up market sizing
Number of potential users of your product
% who are willing/able to pay
Your annual revenue per user
x
x
30
Example: Lovefilm
Number of potential users of your product
% who are willing/able to pay
Your annual revenue per user
x
x
24 M
UK households
40% ?
Sky TV penetration
(as a proxy)
£120
£1.1BAddressable market
=
31
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
32
Unit economics = can you make money?
Contribution
per order
Revenue per
order
Variable Cost per
order= -
Cost Per
Acquisition
(CPA)
Cost per lead
% of leads that
convert= ÷
Customer
Lifetime value
(CLV)
Contribution
per order
Average # orders per
customer before they
leave
= x
Lifetime value
(LTV)
Making
money
Cost Per
Acquisition
(CPA)
>=
33
Unit economics = can you make money?
Contribution
per order
Revenue per
order= -
Cost Per
Acquisition
(CPA)
Cost per lead
% of leads that
convert= ÷
Customer
Lifetime value
(CLV)
Contribution
per order= x
Lifetime value
(LTV)
Making
money
Cost Per
Acquisition
(CPA)
>=
Variable Cost per
order
Average # orders per
customer before they
leave
34
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
35
The necessaries: Product, Team, Capital
Product
• Minimum Viable Product
• Make use of third party tech
• ‘Mechanical turk’?
Team
• Skills that you need
• Raw talent vs. experience?
• Want VC investment? You need a CTO
Capital
• Running costs for 18 months, plus 25%
• Sufficient runway to prove the product?
• Use client work to help build product?
36
Contents of a (software/internet) business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
37
Milestones
38
Milestones
Prove the hard stuff first
Postpone big costs
Prioritize constantly
39
First milestone
Test the plan!
40
Some ways to test a business plan
• Talk to …
• Potential clients / partners / similar companies
• Smart 3rd parties (including investors)
• Dummy ad campaigns to test messaging & CPC
• Landing page & waiting list
• Kickstarter
• Minimum viable product
• Work at your competitors
41
Read this book
42
Your turn
1. Write a simple business plan for your
business/idea
• If you don’t have an idea, pick your favourite startup
2. Get your neighbour to critique it
15 mins
10 mins
43
Reminder: Contents of a business plan
• The problem
• Your solution
• Competition, and why you win
• Size of the opportunity
• Unit economics
• The necessaries: Product, Team, Capital
• Milestones
44
Discussion
Which was the weakest part of your plan?
What is the area that most needs more testing?
45
Advice
• Re:work: Guess not a plan – keep short & revisit often
• Be clear on what problem you are solving. It’s best to
do one thing really, really well
• Cost is a disease
• People don’t like giving ‘negative feedback’. Push
them to find the weak points, and listen
• Be optimistic (but not blindly so)
Questions?
rmoffat@balderton.com
@robmoff
Further reading
http://blog.guykawasaki.com/2012/01/how-to-create-
an-enchanting-business-plan-officeandguyk.html
http://37signals.com/rework
http://theleanstartup.com/
http://www.avc.com/a_vc/mba-mondays/
http://www.slideshare.net/dmc500hats/startup-
metrics-for-pirates-long-version
http://www.seedcamp.com/resources/the-product-
market-fit-cycle
http://ycombinator.com/lib.html
http://www.forbes.com/sites/bruceupbin/2012/08/30/the-dangerous-
seduction-of-the-lifetime-value-ltv-formula/
Your business plan
The problem Competition / why you win Size of the opportunity
Your solution
Unit economics Necessaries: Product, Team, Capital Milestones

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How to write your business plan - Rob Moffat, Balderton Capital

  • 1. How to write a business plan Campus EDU 31 May 2013
  • 2. • Invest $0.1 - 10M in tech companies with $B potential • Invest across Europe, help businesses go international • Have invested in >100 companies over last 10 years 2 Balderton Capital – what we do
  • 3. We back great entrepreneurs & disruptive companies 3 Europe’s leading vacation rental marketplace Top 2 global music publisher from zero: Prince, McCartney 1 Million loan applications per month 1M products sold per month
  • 5. You 5 Written a business plan? Have an idea? Working on a business right now? Looked at their business plan this week?
  • 6. • Pitch deck • Excel • Business plan • For you • For your co-founders / employees 6 Scope for today
  • 7. 7 We’re not writing a dissertation…
  • 8.
  • 9. 9 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 10. 1 0 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 11. 11 What is a problem? • Unmet need • Unmet want • Too expensive • Too time-consuming How many other people really care about this problem?
  • 12. 12 What was the problem?
  • 13. 13 Solution without a problem…
  • 14. 14 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 15. 15 Your solution For… (target customer) who… (statement of the need or opportunity), we are a… (product type) that… (key benefit). Unlike… (main competitor), our product… (how we are different).
  • 16. 16 Which company? For young travellers Who need somewhere cheap to stay, We are a marketplace for accommodation That gives you a better room for half the price. Unlike hotels or hostels Our product gives you the personality of the city
  • 17. 17 Two acronyms BHAG MVP Big Hairy Audacious Goal Minimum Viable Product
  • 18. 18 Which company? BHAG MVP The social network Online student directory
  • 20. 20 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 21. 21 “We have no competitors” #1 reason for a VC to ditch your business plan?
  • 22. 22 Know your competition Where are the weaknesses? What are they good at? Common mistake: Compare where you will be in two years with where they are today
  • 23. 23 Disruptive innovation Film cameras -> Digital -> Smartphones TV -> Youtube Servers -> Cloud MSFT Office -> Google Docs
  • 24. 24 Good & bad competitive advantages • Disruptive innovation • Speed • Unique technology / IP / data • Exclusive partnerships • Substantially lower cost • Quality of your team Good Bad • Features • Better service • Lower margins • Better for client but not for users
  • 25. 25 How will you sustain your advantage?
  • 26. 26 How will you sustain your advantage? • Network effects • Virtuous circles • More/better data • Brand • Depth of tech expertise
  • 27. 27 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 28. 28 #2 reason for a VC to ditch your business plan? “Our market opportunity is $100B”
  • 29. 29 Bottom up market sizing Number of potential users of your product % who are willing/able to pay Your annual revenue per user x x
  • 30. 30 Example: Lovefilm Number of potential users of your product % who are willing/able to pay Your annual revenue per user x x 24 M UK households 40% ? Sky TV penetration (as a proxy) £120 £1.1BAddressable market =
  • 31. 31 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 32. 32 Unit economics = can you make money? Contribution per order Revenue per order Variable Cost per order= - Cost Per Acquisition (CPA) Cost per lead % of leads that convert= ÷ Customer Lifetime value (CLV) Contribution per order Average # orders per customer before they leave = x Lifetime value (LTV) Making money Cost Per Acquisition (CPA) >=
  • 33. 33 Unit economics = can you make money? Contribution per order Revenue per order= - Cost Per Acquisition (CPA) Cost per lead % of leads that convert= ÷ Customer Lifetime value (CLV) Contribution per order= x Lifetime value (LTV) Making money Cost Per Acquisition (CPA) >= Variable Cost per order Average # orders per customer before they leave
  • 34. 34 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 35. 35 The necessaries: Product, Team, Capital Product • Minimum Viable Product • Make use of third party tech • ‘Mechanical turk’? Team • Skills that you need • Raw talent vs. experience? • Want VC investment? You need a CTO Capital • Running costs for 18 months, plus 25% • Sufficient runway to prove the product? • Use client work to help build product?
  • 36. 36 Contents of a (software/internet) business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 38. 38 Milestones Prove the hard stuff first Postpone big costs Prioritize constantly
  • 40. 40 Some ways to test a business plan • Talk to … • Potential clients / partners / similar companies • Smart 3rd parties (including investors) • Dummy ad campaigns to test messaging & CPC • Landing page & waiting list • Kickstarter • Minimum viable product • Work at your competitors
  • 42. 42 Your turn 1. Write a simple business plan for your business/idea • If you don’t have an idea, pick your favourite startup 2. Get your neighbour to critique it 15 mins 10 mins
  • 43. 43 Reminder: Contents of a business plan • The problem • Your solution • Competition, and why you win • Size of the opportunity • Unit economics • The necessaries: Product, Team, Capital • Milestones
  • 44. 44 Discussion Which was the weakest part of your plan? What is the area that most needs more testing?
  • 45. 45 Advice • Re:work: Guess not a plan – keep short & revisit often • Be clear on what problem you are solving. It’s best to do one thing really, really well • Cost is a disease • People don’t like giving ‘negative feedback’. Push them to find the weak points, and listen • Be optimistic (but not blindly so)
  • 48. Your business plan The problem Competition / why you win Size of the opportunity Your solution Unit economics Necessaries: Product, Team, Capital Milestones

Notas do Editor

  1. 2007200820092010201120122013 European Union12,397,498.0 12,466,896.5 11,752,175.4 12,256,226.4 12,649,146.5 12,957,700.3 13,381,221.5
  2. 2007200820092010201120122013 European Union12,397,498.0 12,466,896.5 11,752,175.4 12,256,226.4 12,649,146.5 12,957,700.3 13,381,221.5
  3. 2007200820092010201120122013 European Union12,397,498.0 12,466,896.5 11,752,175.4 12,256,226.4 12,649,146.5 12,957,700.3 13,381,221.5
  4. 2007200820092010201120122013 European Union12,397,498.0 12,466,896.5 11,752,175.4 12,256,226.4 12,649,146.5 12,957,700.3 13,381,221.5