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Encoding-Decoding: the TV
audience
Stuart Hall & David Morley
MAC201
robert.jewitt@sunderland.ac.uk




                                 1
Outline
   Mass Communications Research and Cultural Studies
    ◦ i. the story so far
    ◦ ii. ideology and institutions
   Stuart Hall’s Encoding and Decoding model
    ◦ i. history and application
    ◦ ii. the model itself
   David Morley’s Nationwide Audience
    ◦   i.     David Morley and Nationwide
    ◦   ii.    the Nationwide Audience study
    ◦   iii.   results
    ◦   iv.    Nationwide conclusions
   Conclusion
    ◦ i. problems
    ◦ ii. benefits




                                                        2
Mass Communications Research and
Cultural Studies:

                i. the story so far…
              1. audiences as mass
              2. media ‘effects’
              3. ‘positivist’
                 assumptions of direct
                 link between media &
                 audiences

                                     3
The impact of broadcasting
Pivotal in changing the ‘collective dimension of
 public audiences, dispersing them to their
 home’ (Butsch, 2000: 173)

  ◦   Brought concerns over foreign propaganda
  ◦   Huge cost offset by commercialisation
  ◦   1st audience research: ratings analysis (quantitative)
  ◦   Audience as commodity




                                                               4
The impact of broadcasting
Post WW1, highly influential political scientists
 (Lippmann, Lasswell) with military links advised
 broadcasters in how best to develop ‘public
 opinion’ via their research

 ◦ Origins in wartime paranoia and national security
 ◦ Sought social administration rather than questions
 ◦ Shift towards ‘content and response’ analysis (1940-
   60s) especially around propaganda



                                                          5
Personal influence & communication
flows
1955/1964: Katz and Lazarsfeld shifted away
 from simple causal role of media messages.
 They documented accounts whereby people
 turned to others for advice (a ‘two step flow’)

  ◦ Indirect transference of media messages
  ◦ Opinion leaders in particular spheres (public affairs,
    movies, fashion, etc) access information and convey it
    their networks of associates
  ◦ Assumed a homogenous audience
  ◦ Difficult to explain media-audience relationship

                                                             6
The impact of popular psychology
Turn  towards activity of audiences (Blumler and
 Katz, 1974) via ‘uses and gratifications’ research
 which investigated the socio-psychological
 motivations for information-seeking activity via
 4 basic audience ‘needs’

 1.   Diversion: media use as escapism
 2.   Personal relationships: media as companion
 3.   Personal identity: compare audience life with media
 4.   Surveillance: media as window on the world

                                                            7
Enter Cultural Studies
“shiftfrom the analysis of what texts do
 to the audience to what texts mean to
 them” (Ruddock, 2001: 116).


Note:  this is quite different to the traditions
 of Media Effects (too passive) and Uses &
 Gratifications (too active)

                                                    8
ii. ideology and institutions
New       approaches needed (1970s-?):
  ◦ US – behaviourism (media & direct effects)
  ◦ Europe – neo-Marxism (ideology & culture)

Influence    of:
  ◦   Karl Marx
  ◦   Louis Althusser
  ◦   Antonio Gramsci
  ◦   (For overview see J. Storey, 2006 – chapter 4)


                                                       9
The influence of Marxism(s)

The    mass media…
  ◦   Define
  ◦   Disseminate
  ◦   Popularise
  ◦   Protect
 …value system of the social elite (Stuart Hall)

“the ruling class in a society legitimizes its power
 by creating the ideas that people use to make
 sense of reality”
                                (Ruddock, 2001: 120)
                                10
The influence of Gramsci
The  role of ideology as the place where
 competing versions of social reality meet to
 win over popular consciousness in a
 continuous struggle to define the world in a
 particular way

nb   this is what Gramsci called hegemony




                                                11
Mass media as a site for struggle over
meaning
Prince  Harry in
  Afghanistan:
  ◦ A hero?
  ◦ Normal soldier?
  ◦ One of ‘our’ boys?
  ◦ PR stunt?




                                         12
Mass media as a site for struggle over
meaning
Prince  Harry in
  Afghanistan:
  ◦ A hero?
  ◦ Normal soldier?
  ◦ One of ‘our’ boys?
  ◦ PR stunt?




                                         13
Mass media as a site for struggle over
meaning
 Texts contain specific ways of seeing the
  world – they are semiotic constructs

 Texts  are ideological – they serve to
  define and shape our perception of the
  social world




                                              14
Need to note:
Concentration   of media ownership &
 competition

Capitalist
          monopolies own media
 corporations & promote self interests

Routine   dependence on government,
 police, juridiciary sources for
 information & interpretation (esp. re.
 law & order).
  ◦ The PR industry?
                                          15
Need to note:
   Ideology as naturalising
 ◦ Controls how people make sense of
   information.
 ◦ Becomes ‘common sense’ to see the world a
   certain way

    Further reading:
    See also Louis Althusser on ‘Ideological State Apparatus’ and
    ‘Repressive State Apparatus’



                                                                    16
Stuart Hall’s Encoding & Decoding model

i.history & application
Hall: 1973
University of Birmingham’s
 CCCS
Blended:
  ◦   social science,
  ◦   semiotics,
  ◦   ideology,
  ◦   audience research

                                          17
Marxism + Semiotics
What   a text says = cultural convention




                                            18
Marxism + Semiotics
“The   key to political power lies in the
 ability … to make contestable
 signifier/signified relations seem like
 common sense” (Ruddock, 2001: 123)
 ◦ E.g. Thatcher and the ‘welfare state’




                                             19
ii. The model itself
From   TV producers   to   TV audiences




                                            20
Encoding to decoding
Producers  operate      Events/issueshave to
 within standard          be ‘made to mean’
 professional
 conventions &
 routines


                         Messages are then
Create/encode
                          disseminated
 ‘meaningful’ messages



                                              21
News  stories are semiotically encoded &
 shaped
 ◦ (i.e. they are constructs of reality, not reality)

“Audience   members are engaged in
 semiotic labour too. They bring their
 interpretive frameworks to bear on the
 message.”
                                (Moores, 1993: 17)


                                                        22
Encoding & decoding may not be
symmetrical




                                 23
A caveat…
‘There exists a pattern of “preferred
 readings”’ or ‘common sense’ (Hall, 1973)

Interpretations  depend on readers
 sharing a ‘general framework of cultural
 references’ (ie their political, religious,
 sexual beliefs, etc)
                             (Eco, 1972: 115)

                                            24
3 reading positions                   viewer decodes
(after Parkin, 1972)                  message in contrary
                                      manner
                       Oppositional




                       Negotiated
                                      viewer acknowledges
                                      legitimacy of
                        Dominant      message but
                                      operates with some
                                      exception to the
                                      meaning.




                                      viewer interprets
                                      preferred meaning
                                      ‘full and straight’


                                                            25
David Morley’s Nationwide Audience

i. David   Morley - Nationwide

TestingHall’s hypothesis
Analysed ideological themes, mode of address, style
Empirical study – qualitative interviews
Magazine style TV show – human interest




                                           26
Morley & Brunsdon (1978: 92)
“Nationwide   constructs a picture of ‘the
 British people’ in their diversity. We are
 constituted together as members of the
 regional communities which make up the
 nation and as members of families … our
 shared concern with domestic life is
 grounded in Nationwide’s common sense
 discourse.”


                                              27
ii. the ‘Nationwide Audience’ study
(1980)
Videos shown to 29 groups from
 educational settings

Managers,   students, apprentices, trade
 unionists, shop steward, etc

Class   room interviews

2   different episodes – latest on Budget

                           28
iii. results
Bank   Managers response to style:

“it wasn’t sufficient … it’s entertainment
 … if I’d wanted to find out about the
 budget I’d probably rely on the next day’s
 newspaper … something like The
 Telegraph”



                         29
Shop   Stewards (Union reps) response:

“ittakes the issues of the day and it is
 quite entertaining”

rejectedshow’s ideological sympathy to
 middle management


                         30
Dominant    readings: (accepted text’s
 ideologically encoded message)
 ◦ Management groups; apprentices; schoolboys

Negotiated    readings:
 ◦ Teacher training students; university arts
   students; some trade union officials

Oppositional    readings:
 ◦ Some trade union stewards; black college
   students


                               31
Resistant?
                                             Schoolboys
Black FE
                                             Bank
students          Oppositional
                                             managers

                                              Apprentices
 Shop
 stewards         Negotiated                  Print
                                              Management
                                 Trade        Trainees
                                 union
                   Dominant
                                 officials
            Trainee
            Teachers   HE Arts
                       /Photograph
                       y Students




                                                            32
Morley, 1980: 142-3
Black   FE students:

“In a sense they fail to engage with the
 discourse of the programme enough to
 deconstruct or redefine it”

They  didn’t disagree with the show’s
 ideological message so much as failed to
 engage with it
                                            33
iv. Nationwide conclusions
Reading  position can’t be reduced to socio-
  economic location only (it might limit reading
  positions available)

Stilldifferent reading positions available (age,
  gender, experiences, taste, etc)

No  longer possible to divorce texts from their
  productive contexts and moments of
  consumption

                                                    34
Morley, 1981, ‘Interpreting Television: A
Case Study’: 56
“We    cannot analyses communications
  separately from … the structure and divisions
  of the social formation … We must attempt to
  avoid a crude sociological reductionism … (e.g.
  all working class people, as a direct result of
  their class position, will decode messages in
  manner X) … we need to investigate ways in
  which the structural factors are articulated
  through discursive processes.”



                                                    35
Problems:
 Hall   - broadcaster’s     Morley   – is his study
  replicate dominant          representative?
  social interests           Enforced viewing of
 ‘Preferred reading’?        text
 Only 3 reading             Role of environment?
  positions?                 Role of taste & cultural
 4th position: Resistant     competences in
  reading or ‘aberrant        programme selection
  decoding’ (O’Sullivan       choices?
  et al, 2001: 138)


                                                     36
Benefits
Hall& Morley stress that texts & audiences
 cannot be viewed in isolation from each other
 ◦ No simple textual ‘effects’


Complex   social relations play important role
 (gender, class, experience, age, etc)

Move   away from conception of audience as
 ‘passive’ receivers of media texts


                                                  37
Moores, 1993: 22
“Even  those viewers who made sense of
 the Nationwide message within the
 dominant code performed active, if partly
 unconscious, semiotic labour. Their
 general acceptance of the programme’s
 preferred reading was the outcome of an
 interdiscursive encounter – rather than a
 result of them being ‘blank sheets’ for the
 text to write on.”

                                           38
5: Conclusion
No longer simple to make easy claims
 about what the media do to people

Inorder to understand what sense
 audiences make of texts, we need to
 consider wider contexts of consumption

Textsdo not exist in isolation and do not
 mean one thing to all
                                          39
Useful sources:
   R. Butsch (2000), The Making of American Audiences: From Stage to Television, 1750-1990,
    Cambridge: Cambridge University Press
   Katz and Lazarsfeld (1955/1964), Personal Influence: The Part Played by People in the Flow of Mass
    Communication, New York: The Free Press
   Stuart Hall (1974) ‘The television discourse – encoding and decoding’ in Paul Marris & Sue
    Thornham (eds.) (2000), Media Studies: A Reader – 2nd Edition, New York: New York
    University Press, pp. 51-62 or in Ann Gray & Jim McGuigan (eds.) (1997), Studying Culture: An
    Introductory Reader – 2nd Edition, London: Arnold, pp. 28-34
   Stuart Hall (1980) ‘Encoding/decoding’ in Stuart Hall et al. (eds.), Culture, Media, Language,
    London: Hutchinson, pp.128-138.
   Shaun Moores (1993), Interpreting Audiences: The Ethnography of Media Consumption, London:
    Sage.
   David Morley (1980), The Nationwide Audience, London: British Film Institute.
   Frank Parkin (1972), Class Inequality and Political Order, London: Paladin
   Andy Ruddock (2001), Understanding Audiences: Theory and Method, London: Sage.
   John Storey (2006), Cultural Theory and Popular Culture: An Introduction 4th Edition, Pearson:
    Harlow – chapter 4




                                                                                                         40

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MAC201 Encoding decoding lecture

  • 1. Encoding-Decoding: the TV audience Stuart Hall & David Morley MAC201 robert.jewitt@sunderland.ac.uk 1
  • 2. Outline  Mass Communications Research and Cultural Studies ◦ i. the story so far ◦ ii. ideology and institutions  Stuart Hall’s Encoding and Decoding model ◦ i. history and application ◦ ii. the model itself  David Morley’s Nationwide Audience ◦ i. David Morley and Nationwide ◦ ii. the Nationwide Audience study ◦ iii. results ◦ iv. Nationwide conclusions  Conclusion ◦ i. problems ◦ ii. benefits 2
  • 3. Mass Communications Research and Cultural Studies:  i. the story so far… 1. audiences as mass 2. media ‘effects’ 3. ‘positivist’ assumptions of direct link between media & audiences 3
  • 4. The impact of broadcasting Pivotal in changing the ‘collective dimension of public audiences, dispersing them to their home’ (Butsch, 2000: 173) ◦ Brought concerns over foreign propaganda ◦ Huge cost offset by commercialisation ◦ 1st audience research: ratings analysis (quantitative) ◦ Audience as commodity 4
  • 5. The impact of broadcasting Post WW1, highly influential political scientists (Lippmann, Lasswell) with military links advised broadcasters in how best to develop ‘public opinion’ via their research ◦ Origins in wartime paranoia and national security ◦ Sought social administration rather than questions ◦ Shift towards ‘content and response’ analysis (1940- 60s) especially around propaganda 5
  • 6. Personal influence & communication flows 1955/1964: Katz and Lazarsfeld shifted away from simple causal role of media messages. They documented accounts whereby people turned to others for advice (a ‘two step flow’) ◦ Indirect transference of media messages ◦ Opinion leaders in particular spheres (public affairs, movies, fashion, etc) access information and convey it their networks of associates ◦ Assumed a homogenous audience ◦ Difficult to explain media-audience relationship 6
  • 7. The impact of popular psychology Turn towards activity of audiences (Blumler and Katz, 1974) via ‘uses and gratifications’ research which investigated the socio-psychological motivations for information-seeking activity via 4 basic audience ‘needs’ 1. Diversion: media use as escapism 2. Personal relationships: media as companion 3. Personal identity: compare audience life with media 4. Surveillance: media as window on the world 7
  • 8. Enter Cultural Studies “shiftfrom the analysis of what texts do to the audience to what texts mean to them” (Ruddock, 2001: 116). Note: this is quite different to the traditions of Media Effects (too passive) and Uses & Gratifications (too active) 8
  • 9. ii. ideology and institutions New approaches needed (1970s-?): ◦ US – behaviourism (media & direct effects) ◦ Europe – neo-Marxism (ideology & culture) Influence of: ◦ Karl Marx ◦ Louis Althusser ◦ Antonio Gramsci ◦ (For overview see J. Storey, 2006 – chapter 4) 9
  • 10. The influence of Marxism(s) The mass media… ◦ Define ◦ Disseminate ◦ Popularise ◦ Protect …value system of the social elite (Stuart Hall) “the ruling class in a society legitimizes its power by creating the ideas that people use to make sense of reality” (Ruddock, 2001: 120) 10
  • 11. The influence of Gramsci The role of ideology as the place where competing versions of social reality meet to win over popular consciousness in a continuous struggle to define the world in a particular way nb this is what Gramsci called hegemony 11
  • 12. Mass media as a site for struggle over meaning Prince Harry in Afghanistan: ◦ A hero? ◦ Normal soldier? ◦ One of ‘our’ boys? ◦ PR stunt? 12
  • 13. Mass media as a site for struggle over meaning Prince Harry in Afghanistan: ◦ A hero? ◦ Normal soldier? ◦ One of ‘our’ boys? ◦ PR stunt? 13
  • 14. Mass media as a site for struggle over meaning Texts contain specific ways of seeing the world – they are semiotic constructs Texts are ideological – they serve to define and shape our perception of the social world 14
  • 15. Need to note: Concentration of media ownership & competition Capitalist monopolies own media corporations & promote self interests Routine dependence on government, police, juridiciary sources for information & interpretation (esp. re. law & order). ◦ The PR industry? 15
  • 16. Need to note:  Ideology as naturalising ◦ Controls how people make sense of information. ◦ Becomes ‘common sense’ to see the world a certain way Further reading: See also Louis Althusser on ‘Ideological State Apparatus’ and ‘Repressive State Apparatus’ 16
  • 17. Stuart Hall’s Encoding & Decoding model i.history & application Hall: 1973 University of Birmingham’s CCCS Blended: ◦ social science, ◦ semiotics, ◦ ideology, ◦ audience research 17
  • 18. Marxism + Semiotics What a text says = cultural convention 18
  • 19. Marxism + Semiotics “The key to political power lies in the ability … to make contestable signifier/signified relations seem like common sense” (Ruddock, 2001: 123) ◦ E.g. Thatcher and the ‘welfare state’ 19
  • 20. ii. The model itself From TV producers to TV audiences 20
  • 21. Encoding to decoding Producers operate Events/issueshave to within standard be ‘made to mean’ professional conventions & routines Messages are then Create/encode disseminated ‘meaningful’ messages 21
  • 22. News stories are semiotically encoded & shaped ◦ (i.e. they are constructs of reality, not reality) “Audience members are engaged in semiotic labour too. They bring their interpretive frameworks to bear on the message.” (Moores, 1993: 17) 22
  • 23. Encoding & decoding may not be symmetrical 23
  • 24. A caveat… ‘There exists a pattern of “preferred readings”’ or ‘common sense’ (Hall, 1973) Interpretations depend on readers sharing a ‘general framework of cultural references’ (ie their political, religious, sexual beliefs, etc) (Eco, 1972: 115) 24
  • 25. 3 reading positions viewer decodes (after Parkin, 1972) message in contrary manner Oppositional Negotiated viewer acknowledges legitimacy of Dominant message but operates with some exception to the meaning. viewer interprets preferred meaning ‘full and straight’ 25
  • 26. David Morley’s Nationwide Audience i. David Morley - Nationwide TestingHall’s hypothesis Analysed ideological themes, mode of address, style Empirical study – qualitative interviews Magazine style TV show – human interest 26
  • 27. Morley & Brunsdon (1978: 92) “Nationwide constructs a picture of ‘the British people’ in their diversity. We are constituted together as members of the regional communities which make up the nation and as members of families … our shared concern with domestic life is grounded in Nationwide’s common sense discourse.” 27
  • 28. ii. the ‘Nationwide Audience’ study (1980) Videos shown to 29 groups from educational settings Managers, students, apprentices, trade unionists, shop steward, etc Class room interviews 2 different episodes – latest on Budget 28
  • 29. iii. results Bank Managers response to style: “it wasn’t sufficient … it’s entertainment … if I’d wanted to find out about the budget I’d probably rely on the next day’s newspaper … something like The Telegraph” 29
  • 30. Shop Stewards (Union reps) response: “ittakes the issues of the day and it is quite entertaining” rejectedshow’s ideological sympathy to middle management 30
  • 31. Dominant readings: (accepted text’s ideologically encoded message) ◦ Management groups; apprentices; schoolboys Negotiated readings: ◦ Teacher training students; university arts students; some trade union officials Oppositional readings: ◦ Some trade union stewards; black college students 31
  • 32. Resistant? Schoolboys Black FE Bank students Oppositional managers Apprentices Shop stewards Negotiated Print Management Trade Trainees union Dominant officials Trainee Teachers HE Arts /Photograph y Students 32
  • 33. Morley, 1980: 142-3 Black FE students: “In a sense they fail to engage with the discourse of the programme enough to deconstruct or redefine it” They didn’t disagree with the show’s ideological message so much as failed to engage with it 33
  • 34. iv. Nationwide conclusions Reading position can’t be reduced to socio- economic location only (it might limit reading positions available) Stilldifferent reading positions available (age, gender, experiences, taste, etc) No longer possible to divorce texts from their productive contexts and moments of consumption 34
  • 35. Morley, 1981, ‘Interpreting Television: A Case Study’: 56 “We cannot analyses communications separately from … the structure and divisions of the social formation … We must attempt to avoid a crude sociological reductionism … (e.g. all working class people, as a direct result of their class position, will decode messages in manner X) … we need to investigate ways in which the structural factors are articulated through discursive processes.” 35
  • 36. Problems:  Hall - broadcaster’s  Morley – is his study replicate dominant representative? social interests  Enforced viewing of  ‘Preferred reading’? text  Only 3 reading  Role of environment? positions?  Role of taste & cultural  4th position: Resistant competences in reading or ‘aberrant programme selection decoding’ (O’Sullivan choices? et al, 2001: 138) 36
  • 37. Benefits Hall& Morley stress that texts & audiences cannot be viewed in isolation from each other ◦ No simple textual ‘effects’ Complex social relations play important role (gender, class, experience, age, etc) Move away from conception of audience as ‘passive’ receivers of media texts 37
  • 38. Moores, 1993: 22 “Even those viewers who made sense of the Nationwide message within the dominant code performed active, if partly unconscious, semiotic labour. Their general acceptance of the programme’s preferred reading was the outcome of an interdiscursive encounter – rather than a result of them being ‘blank sheets’ for the text to write on.” 38
  • 39. 5: Conclusion No longer simple to make easy claims about what the media do to people Inorder to understand what sense audiences make of texts, we need to consider wider contexts of consumption Textsdo not exist in isolation and do not mean one thing to all 39
  • 40. Useful sources:  R. Butsch (2000), The Making of American Audiences: From Stage to Television, 1750-1990, Cambridge: Cambridge University Press  Katz and Lazarsfeld (1955/1964), Personal Influence: The Part Played by People in the Flow of Mass Communication, New York: The Free Press  Stuart Hall (1974) ‘The television discourse – encoding and decoding’ in Paul Marris & Sue Thornham (eds.) (2000), Media Studies: A Reader – 2nd Edition, New York: New York University Press, pp. 51-62 or in Ann Gray & Jim McGuigan (eds.) (1997), Studying Culture: An Introductory Reader – 2nd Edition, London: Arnold, pp. 28-34  Stuart Hall (1980) ‘Encoding/decoding’ in Stuart Hall et al. (eds.), Culture, Media, Language, London: Hutchinson, pp.128-138.  Shaun Moores (1993), Interpreting Audiences: The Ethnography of Media Consumption, London: Sage.  David Morley (1980), The Nationwide Audience, London: British Film Institute.  Frank Parkin (1972), Class Inequality and Political Order, London: Paladin  Andy Ruddock (2001), Understanding Audiences: Theory and Method, London: Sage.  John Storey (2006), Cultural Theory and Popular Culture: An Introduction 4th Edition, Pearson: Harlow – chapter 4 40

Notas do Editor

  1. The most famous incident of a misapplied "OK" sign was, in fact, Nixon's visit to Brazil in the '50s. While alighting from the aircraft, he lifted both hands to the cameras and double-fingered the entire nation. = Fuck off Read more: http://www.cracked.com/article_16335_7-innocent-gestures-that-can-get-you-killed-overseas.html#ixzz2RN5ouzcP