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Social Media
What Happened to Tradition? It’s Right here!
Where is everyone going? Newsprint Facebook & Twitter Top 25 newspapers = -12.009% the past 6 months Facebook = + 83% the past 6 months Twitter = + 82.6% the past 6 months
But don’t worry about the tools yet
After all…..
Here’s a Secret… No one likes advertising!
Consumers like… Learning Events Value Relevance Exclusivity Entertainment
What do I do? First, Listen
How to listen…Create a Dashboard Great User Interface and Widgets Perfect for Sharing Privately with a Team Stable and Info in a Stream Step by Step How To http://www.slideshare.net/rlewis1686/how-to-make-an-online-marketing-dashboard-1397883
Web Keyword Search
Advanced Search on Twitter Features to Notice
Think about that… Real time monitoring of key influencer Geographic relevance filtering Tone and emotion about topics Links that are being shared
Real Time Conversations on Twitter
The feed goes here And comes out here And it’s all in real time!!!
In a…  Information
MYTH Perception 80% of CEO’s believe their brand provides superior customer experience Reality 8% of their customer agree (Bain & Company)
Second, Know Thyself Focus on your strengths  Photos Flickr, Picasa, Facebook, Twitpic Video YouTube, Facebook, Vimeo,   White Pages Scribd, issuu, docstoc Education Slideshare, YouTube Communication Twitter, Facebook, LinkedIn
Third, Know Thy Customer Demographics Behaviors Needs http://www.forrester.com/groundswell/profile_tool.html
Fourth….BUILD!  Company Profile Company Page Company Blog
A Blog Controlled message Simple to manage RSS feed stream Foundation for all outgoing messaging Automation SEO Compliant Repurpose Industry Material
Automation Blog Group Page All you have to do is blog and RSS does the rest
The Set Up Education? Branding? Start a Group Drive awareness, but do not brand Rally and inspire to act Limit messaging (1 per week max) Invite all friends to group Start a Cause Cause application Invite all friends to cause Build a Page http://www.facebook.com/advertising/?pages Build page completely Upload pictures/video Incorporate Blog RSS feed into notes Add applications –Twitter, Youtube, Flickr Invite all friends to become a fan Claim your page URL at facebook.com/username
Why? Precise  Demographics
Why? 300,000,000 Active Users! (and all activities are viral on the newsfeed)
The Set Up On Twitter.com Applications Name – Use a person’s name URL – Get close to your business name Icon – 48x48 logo  Background Customization – No more than 800k Invite all friends in contact list – Gmail, Yahoo, Hotmail HootSuite Build profile Add Twitter accounts Import RSS feed (under settings) Bonus: schedule tweets
Why? Twitter Page SEO   Google & Bing are indexing Tweets and including them in search results
Why? Research   What are people saying?
Why? PR Gravity  Journalist are using Twitter!
Digital Marketing Frequency Funnel Content Frequency 1-2 3-4 Unlimited Pics Video Copy PR Misc. Company/Industry Content Company Blog Frequency By Week Facebook Twitter
Digital Marketing Frequency Funnel Content Size 200-350 Words Typically no multi media 100-350 Words Embedded Video, Slideshows, Industry Reports, Images, Audio 100-200 Characters  Links to content, uploaded video and images 140 Characters  Shortened hyperlinks to content, conversational
Social Media Presentation Part 2

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Social Media Presentation Part 2

  • 2. What Happened to Tradition? It’s Right here!
  • 3. Where is everyone going? Newsprint Facebook & Twitter Top 25 newspapers = -12.009% the past 6 months Facebook = + 83% the past 6 months Twitter = + 82.6% the past 6 months
  • 4. But don’t worry about the tools yet
  • 6. Here’s a Secret… No one likes advertising!
  • 7. Consumers like… Learning Events Value Relevance Exclusivity Entertainment
  • 8. What do I do? First, Listen
  • 9.
  • 10. How to listen…Create a Dashboard Great User Interface and Widgets Perfect for Sharing Privately with a Team Stable and Info in a Stream Step by Step How To http://www.slideshare.net/rlewis1686/how-to-make-an-online-marketing-dashboard-1397883
  • 12. Advanced Search on Twitter Features to Notice
  • 13. Think about that… Real time monitoring of key influencer Geographic relevance filtering Tone and emotion about topics Links that are being shared
  • 15. The feed goes here And comes out here And it’s all in real time!!!
  • 16. In a… Information
  • 17. MYTH Perception 80% of CEO’s believe their brand provides superior customer experience Reality 8% of their customer agree (Bain & Company)
  • 18. Second, Know Thyself Focus on your strengths Photos Flickr, Picasa, Facebook, Twitpic Video YouTube, Facebook, Vimeo, White Pages Scribd, issuu, docstoc Education Slideshare, YouTube Communication Twitter, Facebook, LinkedIn
  • 19. Third, Know Thy Customer Demographics Behaviors Needs http://www.forrester.com/groundswell/profile_tool.html
  • 20. Fourth….BUILD! Company Profile Company Page Company Blog
  • 21. A Blog Controlled message Simple to manage RSS feed stream Foundation for all outgoing messaging Automation SEO Compliant Repurpose Industry Material
  • 22. Automation Blog Group Page All you have to do is blog and RSS does the rest
  • 23. The Set Up Education? Branding? Start a Group Drive awareness, but do not brand Rally and inspire to act Limit messaging (1 per week max) Invite all friends to group Start a Cause Cause application Invite all friends to cause Build a Page http://www.facebook.com/advertising/?pages Build page completely Upload pictures/video Incorporate Blog RSS feed into notes Add applications –Twitter, Youtube, Flickr Invite all friends to become a fan Claim your page URL at facebook.com/username
  • 24. Why? Precise Demographics
  • 25. Why? 300,000,000 Active Users! (and all activities are viral on the newsfeed)
  • 26. The Set Up On Twitter.com Applications Name – Use a person’s name URL – Get close to your business name Icon – 48x48 logo Background Customization – No more than 800k Invite all friends in contact list – Gmail, Yahoo, Hotmail HootSuite Build profile Add Twitter accounts Import RSS feed (under settings) Bonus: schedule tweets
  • 27. Why? Twitter Page SEO Google & Bing are indexing Tweets and including them in search results
  • 28. Why? Research What are people saying?
  • 29. Why? PR Gravity Journalist are using Twitter!
  • 30. Digital Marketing Frequency Funnel Content Frequency 1-2 3-4 Unlimited Pics Video Copy PR Misc. Company/Industry Content Company Blog Frequency By Week Facebook Twitter
  • 31. Digital Marketing Frequency Funnel Content Size 200-350 Words Typically no multi media 100-350 Words Embedded Video, Slideshows, Industry Reports, Images, Audio 100-200 Characters Links to content, uploaded video and images 140 Characters Shortened hyperlinks to content, conversational