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Consumer Confidence, Gaming Confidence and Surviving in Recessionary Times. Canadian Gaming Conference April 29, 2009 Richard Leigh-Bennett, CMRP
Proprietary Warning The information contained herein is proprietary to Harris/Decima and may not be used, reproduced or disclosed to others except as specifically permitted in writing by the originator of the information.  The recipient of this information, by its retention and use, agrees to protect the same and the information contained therein from loss, theft or compromise.  Any material or information provided by Harris/Decima   and all data collected by Harris/Decima will be treated as confidential by Harris/Decima and will be stored securely while on Harris/Decima’s premise (adhering to industry standards and applicable laws). Toronto Ottawa Montreal Vancouver 2345 Yonge Street 160 Elgin Street 1080 Beaver Hall Hill 21 Water Street Suite 405 Suite 1820 Suite 400 Suite 603 Toronto, Ontario Ottawa, Ontario Montreal, Quebec Vancouver, British Columbia M4P 2E5 K2P 2P7 H2Z 1S8 V6B 1A1 t: (416) 962-2013 t: (613) 230-2200 t: (514) 288-0037 t: (604) 642-2295 f: (416) 962-0505 f: (613) 230-9048 f: (514) 288-0138 f: (604) 642-2549
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consumer Confidence: Things were fine until 2008 and hopefully they will get better.
Summary ,[object Object],[object Object],[object Object]
Harris/Decima-Investors Group Consumer Confidence Index
Harris/Decima-Investors Group Consumer Confidence Index – Feb 2009
Negative Sentiment
Positive Sentiment
Entertainment Activities: Yes, the economy stinks but I still need to be entertained
Participation Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Past Participation in Various Entertainment Activities Q1. In the past three months, have you purchased any of the following? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
Future Participation in Various Entertainment Activities Q3. Over the next three months, how likely are you to purchase any of the following? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207).
Past Participation in Various Entertainment Activities (Base All) Q2. In the past three months how many times have you participated in the following activities? Base: All respondents (n= 1,015).  * Caution: Small sample size.
Future Intentions for Various Entertainment Activities Q5. Compared to last year, how often do you think you will participate in the following activities? Base: Likely to participate in at least one of the activities (n=992).  +2 0 -5 -2 0 +1 0 +8 % Change
Lottery Behaviour: The dream is still alive.
Lottery - Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
Net Lottery Purchase – Past 3 Months vs. Next 3 Months Q1a/b/c. Have you purchased a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket in the past three months? / Q3a/b/c. Over the next 3 months how likely are you to purchase a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket? Base: January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
Recent Lottery Players – Likelihood to Purchase Lottery Tickets in Next Three Months Q3a. Over the next 3 months how likely are you to purchase a weekly or bi-weekly lottery ticket? Base: Purchased a weekly/bi-weekly lottery ticket, a sports lottery ticket and/or an instant scratch lottery ticket over the past 3 months; March 2009 (n=631); January 2009 (1,349).
Past Lottery Purchase and Future Intent by Region and Age Q1a/b/c. Have you purchased a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket in the past three months? / Q3a/b/c. Over the next 3 months how likely are you to purchase a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket? Base: January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
Casino Participation A glimmer of hope in all that neon.
Casino - Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
Casino Visitation – Past 3 Months vs. Next 3 Months Q1e. Have you visited a casino or racetrack in the past three months? Q3e. Over the next 3 months how likely are you to visit a casino or racetrack with slots? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
Recent Casino or Racetrack Visitors – Likelihood to Visit in Next Three Months Q3e. Over the next 3 months how likely are you to visit a casino or racetrack? Base: Visited a casino or racetrack over the past 3 months AND are definitely/very likely/somewhat likely to revisit in next three months; March 2009 (n=93); January 2009 (182); June 2008 (n=64).
Past Casino Visitation and Future Intent by Region and Age Q1e. Have you visited a casino or racetrack in the past three months? Q3e. Over the next 3 months how likely are you to visit a casino or racetrack with slots? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
Future Intentions for Casino Visits Q4. How many times do you plan to visit a casino or slots facility over the next three months? Base: Visited a casino or racetrack over the past 3 months; March 2009 (n=133); January 2009 (253); June 2008 (n=116).
Marketing Opportunities. Things will get better and those who are positioned at the front will reap the benefits when the economy turns.
Marketing Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Demographics for Lottery Play and Casino Visitation *Caution: small sample size. Casino/Racetrack Visits Lottery Ticket Purchases Purchased Ticket in Past 3 Months (n=625 Likely to Purchase in Next 3 Months (n=624) Will Purchase More Often (n=57*) Visited Casino in Past 3 Months (n=133) Likely to Visit in Next 3 Months  (n=184) Will Visit More Often (n=24*) Age 18-34 25% 26% 39% 32% 37% 52% 35-54 43% 42% 33% 31% 32% 23% 55+ 33% 32% 28% 37% 31% 25% Gender Men 49% 47% 55% 57% 55% 69% Women 51% 53% 45% 43% 45% 31% Education HS or less 35% 35% 42% 40% 39% 46% Some college/university 13% 13% 11% 13% 13% 7% Graduated college/university 52% 52% 47% 47% 48% 47% Marital Status Single (never married) 22% 24% 31% 27% 32% 43% Married/common law 62% 62% 45% 58% 54% 50% Separated/divorced 11% 10% 21% 12% 10% 7% Widowed 5% 4% 3% 3% 4% - Income Less than $40,000K 27% 28% 50% 30% 29% 37% $40,000K to $80,000K 43% 44% 30% 35% 40% 16% $80,000K or more 29% 28% 20% 35% 31% 46%
THANK YOU Richard Leigh-Bennett, CMRP EMAIL:  [email_address] PHONE: (613) 230-2200

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Cga Conference April 29 Final

  • 1. Consumer Confidence, Gaming Confidence and Surviving in Recessionary Times. Canadian Gaming Conference April 29, 2009 Richard Leigh-Bennett, CMRP
  • 2. Proprietary Warning The information contained herein is proprietary to Harris/Decima and may not be used, reproduced or disclosed to others except as specifically permitted in writing by the originator of the information. The recipient of this information, by its retention and use, agrees to protect the same and the information contained therein from loss, theft or compromise. Any material or information provided by Harris/Decima and all data collected by Harris/Decima will be treated as confidential by Harris/Decima and will be stored securely while on Harris/Decima’s premise (adhering to industry standards and applicable laws). Toronto Ottawa Montreal Vancouver 2345 Yonge Street 160 Elgin Street 1080 Beaver Hall Hill 21 Water Street Suite 405 Suite 1820 Suite 400 Suite 603 Toronto, Ontario Ottawa, Ontario Montreal, Quebec Vancouver, British Columbia M4P 2E5 K2P 2P7 H2Z 1S8 V6B 1A1 t: (416) 962-2013 t: (613) 230-2200 t: (514) 288-0037 t: (604) 642-2295 f: (416) 962-0505 f: (613) 230-9048 f: (514) 288-0138 f: (604) 642-2549
  • 3.
  • 4. Consumer Confidence: Things were fine until 2008 and hopefully they will get better.
  • 5.
  • 7. Harris/Decima-Investors Group Consumer Confidence Index – Feb 2009
  • 10. Entertainment Activities: Yes, the economy stinks but I still need to be entertained
  • 11.
  • 12. Past Participation in Various Entertainment Activities Q1. In the past three months, have you purchased any of the following? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
  • 13. Future Participation in Various Entertainment Activities Q3. Over the next three months, how likely are you to purchase any of the following? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207).
  • 14. Past Participation in Various Entertainment Activities (Base All) Q2. In the past three months how many times have you participated in the following activities? Base: All respondents (n= 1,015). * Caution: Small sample size.
  • 15. Future Intentions for Various Entertainment Activities Q5. Compared to last year, how often do you think you will participate in the following activities? Base: Likely to participate in at least one of the activities (n=992). +2 0 -5 -2 0 +1 0 +8 % Change
  • 16. Lottery Behaviour: The dream is still alive.
  • 17.
  • 18. Net Lottery Purchase – Past 3 Months vs. Next 3 Months Q1a/b/c. Have you purchased a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket in the past three months? / Q3a/b/c. Over the next 3 months how likely are you to purchase a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket? Base: January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
  • 19. Recent Lottery Players – Likelihood to Purchase Lottery Tickets in Next Three Months Q3a. Over the next 3 months how likely are you to purchase a weekly or bi-weekly lottery ticket? Base: Purchased a weekly/bi-weekly lottery ticket, a sports lottery ticket and/or an instant scratch lottery ticket over the past 3 months; March 2009 (n=631); January 2009 (1,349).
  • 20. Past Lottery Purchase and Future Intent by Region and Age Q1a/b/c. Have you purchased a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket in the past three months? / Q3a/b/c. Over the next 3 months how likely are you to purchase a weekly or bi-weekly lottery ticket/sports lottery ticket/instant scratch ticket? Base: January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
  • 21. Casino Participation A glimmer of hope in all that neon.
  • 22.
  • 23. Casino Visitation – Past 3 Months vs. Next 3 Months Q1e. Have you visited a casino or racetrack in the past three months? Q3e. Over the next 3 months how likely are you to visit a casino or racetrack with slots? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
  • 24. Recent Casino or Racetrack Visitors – Likelihood to Visit in Next Three Months Q3e. Over the next 3 months how likely are you to visit a casino or racetrack? Base: Visited a casino or racetrack over the past 3 months AND are definitely/very likely/somewhat likely to revisit in next three months; March 2009 (n=93); January 2009 (182); June 2008 (n=64).
  • 25. Past Casino Visitation and Future Intent by Region and Age Q1e. Have you visited a casino or racetrack in the past three months? Q3e. Over the next 3 months how likely are you to visit a casino or racetrack with slots? Base: March 2009 teleVox (n= 1,015); January 2009 teleVox (n=2,207); June 2008 teleVox (n=1,010).
  • 26. Future Intentions for Casino Visits Q4. How many times do you plan to visit a casino or slots facility over the next three months? Base: Visited a casino or racetrack over the past 3 months; March 2009 (n=133); January 2009 (253); June 2008 (n=116).
  • 27. Marketing Opportunities. Things will get better and those who are positioned at the front will reap the benefits when the economy turns.
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  • 30. Demographics for Lottery Play and Casino Visitation *Caution: small sample size. Casino/Racetrack Visits Lottery Ticket Purchases Purchased Ticket in Past 3 Months (n=625 Likely to Purchase in Next 3 Months (n=624) Will Purchase More Often (n=57*) Visited Casino in Past 3 Months (n=133) Likely to Visit in Next 3 Months (n=184) Will Visit More Often (n=24*) Age 18-34 25% 26% 39% 32% 37% 52% 35-54 43% 42% 33% 31% 32% 23% 55+ 33% 32% 28% 37% 31% 25% Gender Men 49% 47% 55% 57% 55% 69% Women 51% 53% 45% 43% 45% 31% Education HS or less 35% 35% 42% 40% 39% 46% Some college/university 13% 13% 11% 13% 13% 7% Graduated college/university 52% 52% 47% 47% 48% 47% Marital Status Single (never married) 22% 24% 31% 27% 32% 43% Married/common law 62% 62% 45% 58% 54% 50% Separated/divorced 11% 10% 21% 12% 10% 7% Widowed 5% 4% 3% 3% 4% - Income Less than $40,000K 27% 28% 50% 30% 29% 37% $40,000K to $80,000K 43% 44% 30% 35% 40% 16% $80,000K or more 29% 28% 20% 35% 31% 46%
  • 31. THANK YOU Richard Leigh-Bennett, CMRP EMAIL: [email_address] PHONE: (613) 230-2200