ini menjelaskan tahapan proses pengambilan keputusan, baik untuk masalah terprogram, dan juga masalah yang tidak terprogram

1. TEORI PENGAMBILAN KEPUTUSAN Pertemuan Ke – 2 Pokok Bahasan : Proses PK Subpokok Bahasan : Proses PK PK berdasarkan lingkungan Proses PK

2. Chapter Outline Challenges for Decision Makers Dealing with Complex Streams of Decisions Coping with Uncertainty Information-processing Styles Avoiding Perceptual and Behavioral Decision Traps

3. 8.2 Conditions Under Which Decisions Are Made Certainty Uncertainty Risk Objective probabilities Subjective probabilities Adapted from Figure 8.1

4. 8.3 Framework for Decision Making Unusual and ambiguous Innovative decisions Uncertainty Adaptive decisions Conditions under which decisions are made Risk Routine decisions Types of Problems Certainty Known and well defined Types of Solutions Untried andambiguous Adapted from Figure 8.2

5. PROSES PK UTK MASALAH TERPROGRAM(Rizky Dermawan) Identifikasi Masalah Utama Penentuan Alternatif yg Sesuai & Memungkinkan Penentuan Metode yg tepat Penentuan Rinci dari Konsekuensi Setiap Alternatif Pemilihan Solusi yg Optimal Penentuan Strategi Lanjutan PK sepakati secara bulat

6. PROSES PK UTK MASALAH TIDAK TERPROGRAM(Rizky Dermawan) Identifikasi Masalah Penentuan alternatif terbaik berdasarkan: a. Pengalaman Sebelumnya b. Pengalaman pihak lain sebelumnya 3. Pemilihan alternatif yg paling memuaskan 4. Penentuan strategi lanjutan yang paling memuaskan 5. Keputusan disepakati secara “sepihak”.

7. Steps in Problem Solvingand Decision Making “What really, really is our problem?” “Let’s dream up some great ideas.” “Some of these ideas are good; others are wacko.” Identify and diagnose the problem Develop creative alternatives Evaluate the alternative solutions “How really good was that idea?” “Now let’s take action.” “This alternative is a winner!” Evaluate and control Implement the decision Choose one alternative solution 6.3 Adapted from Exhibit 6.2

8. PROSES KREATIVITAS DLM PK INNOVATE or EVAPORATE !

9. The “four P’s” of CREATIVITY & INNOVATION ORGANIZATIONAL CULTURE INNOVATION CRETATIVITY PROCESS PERSONAL + POSSIBILITIES = PRODUCT

11. OlehGhassani (GubernurBalqa). Rasullullahmengutus 3000 prajurit

12. utkmemberipelajan & Menjagamartabat.

13. Terpiculahperangmuktah = 3 ribumuslim VS 200 ribupasukanromawi

14. & arablainnya.

15. Panglimapemegangpanji yang gugur = Zaidbin Haritsah, Jakfar, &

16. IbnuRawahan.

17. PERSONAL = pribadikhalid

18. PROSES = diskusisecaragrup

19. POSSIBILITIES = karakterumatumumnya (tulus, berani & taat)

20. PRODUCT of INNOVATIVE = strategibertindak

21. Hasilnyaromawimundur, hargadiriislammelambung, kaumarabbanyak yang gabung, pemicuislamvsromawi, berhasilbebaskanmasjid Al-Aqsa.