1. Guide Dogs UKPlanning & PerformanceFramework Sandy Manuel June 2009

2. Scenario: A large organisation of approximately 1000 employees is preparing a new strategy centred on delivering a range of new services, as well as growing existing services. In preparing for the new strategy the organisation is keen to implement a five year planning timeframe supported by a performance and risk management framework. Within the organisation is a small energetic group that is keen to see planning and performance become an established way of working. This initiative is one of a number currently being introduced and therefore competes for management time and engagement. Explain the benefits, challenges and consequences of adopting these techniques. Outline the targeted approach you would take to ensure this planning, performance and risk management becomes embedded in Guide Dogs’ way of working and your response to claims by busy managers “that this is just another distraction that takes me away from my real job”. Scenario: A large organisation of approximately 1000 employees is preparing a new strategy centred on delivering a range of new services, as well as growing existing services. In preparing for the new strategy the organisation is keen to implement a five year planning timeframe supported by a performance and risk management framework. Within the organisation is a small energetic group that is keen to see planning and performance become an established way of working. This initiative is one of a number currently being introduced and therefore competes for management time and engagement. Explain the benefits, challenges and consequences of adopting these techniques. Outline the targeted approach you would take to ensure this planning, performance and risk management becomes embedded in Guide Dogs’ way of working and your response to claims by busy managers “that this is just another distraction that takes me away from my real job”. Scenario: A large organisation of approximately 1000 employees is preparing a new strategy centred on delivering a range of new services, as well as growing existing services. In preparing for the new strategy the organisation is keen to implement a five year planning timeframe supported by a performance and risk management framework. Within the organisation is a small energetic group that is keen to see planning and performance become an established way of working. This initiative is one of a number currently being introduced and therefore competes for management time and engagement. Explain the benefits, challenges and consequences of adopting these techniques. Outline the targeted approach you would take to ensure this planning, performance and risk management becomes embedded in Guide Dogs’ way of working and your response to claims by busy managers “that this is just another distraction that takes me away from my real job”.

4. Business as usual

5. Ensure delivery of new services

6. Benefits realisation framework for growing existing strategies

7. Risk and performance is monitored and informs the planning process

8. Uses project management to integrate existing initiatives

9. Provide visibility on direction of travel

10. Bring credibility in its value

11. Strips bureaucracy

13. Select strategic initiatives defining;

14. Unit roles & responsibilities

15. strategic budget for initiatives

18. Plan resource capacity

19. Prepare budgets

21. Benefits

22. Benefits

23. Challenges

24. Targeted approach