This presentation provides with basic conceptual notes pertaining to building and managing an MIS for an organization

1. Unit IV: Building and Managing Systems
4.1 Building information systems.
4.2 Managing projects.
4.3 Managing global systems.
4.4 Issues and challenges facing building and
managing systems.
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2. 4.1 Building information systems
1. System development as planned organizational change
2. An overview of system development process
3. Alternative approaches to system building
4. Application development for the digital firm
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3. 1. System development as a planned organizational change
 Automation, rationalization, reengineering and paradigm
shifts are the carriers of ODC interventions in an
organization.
 Automation is suitable in low risk situations but may
result in lower the returns as compared to system
rationalization, reengineering and paradigm shifts.
 As we apply further, rationalization will face moderate
risks resulting in moderate level of returns;
reengineering will involve high risks and high returns;
paradigm shift is the most risky one and will result in the
highest level of returns.
 All these are the means of business process
improvement which result in attainment of operational
quality.
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4. 2. An overview of system development process
 Basically, the task of system development involves
at least six interdependent steps:
Step I: Perform system analyses
Step II: Establish the system design
Step III: Perform system programming
Step IV: Perform system-program testing
Step V: Converse from the old system to new system
Step VI: Use new system for production or
manufacturing
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5. 3. Alternative approaches to system building
1. Align system life cycle at different stages of operation to
the needs of corresponding stakeholders and develop it
accordingly in various stages of organizational
operations.
2. Perform prototyping of system requirement, produce a
dummy , test it, and finally adopt the new system.
3. Rely with end-user developed information systems and
make them part of organization’s operation to fit with
user needs.
4. Develop application software and run the MIS on it.
5. Do it through outsourcing.
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6. 4. Application development for the digital firm
 Basically, there are two approaches for application
development for the digital firm:
1. Rapid application development (RAD) by using
object oriented tools, prototyping, newer
generation languages, etc.
2. Component-based development
3. Web-based services
4. Market spacing of information, operating
technologies, business offering and transactions
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7. 4.2 Managing projects
1. Project management and its importance
2. Selecting projects
3. Establishing the business value of information
systems across the projects
4. Managing project risks
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Coverage

8. 1. Project management and its importance
 Project management is a specialized business
function in building and managing MIS.
 In MIS, a project may be a piece of work assigned
by the employer to design, develop, test, and
implement the management information system
with defined functional scope.
 Effective project management is important from
both the view points of the client and the
developer – client needs robust, secure and
authentic information, whereas the developer
expects good pay off and professional status.
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9. 2. Selecting the projects
 While making decision on selecting the projects,
due consideration should be given to –
 Linking the general structure with the
information system projects
 Linking system projects to business plans
 Bringing into action the firm’s critical success
factors in its business plan and execution
 Performing portfolio analyses of various
offerings and providing the IS inputs
accordingly
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10. 3. Establishing the business value of information
systems across the projects
 Perform cost-benefit analyses from the
perspectives of both the project team and the
client.
 Establish business models and estimate the
pricing per model.
 Perform financial analyses of the impact of each
model.
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11. 4. Managing project risks
1. Estimate the level of project risks associated to its
size, structure, technology used and overall functional
scope agreed upon.
2. Assess the risks associated to the client’s
management competence in financing as well as
implementing the MIS project.
3. Assess the technical competence and expertise
related risks of self as an outsourced provider of MIS
services.
4. Cope with changes within, client, and environment.
5. Establish proper control mechanism to minimize the
risks.
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12. 4.3 Managing global systems
1. Understand the growth of international
information systems
2. Organize the international information system
3. Manage global systems
4. Address technology related issues in international
value chain creation
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13. 1. Understand the growth of international
information systems
1. Assess how globalization has resulted in the need of
international information development, security and
exchange, say for an MNE may require an information
system that connects its operations across the host
member countries.
2. Develop a global architect of international information
system.
3. Assess the global business environment.
4. Develop information system in reflection with the firm’s
global corporate, business and product strategies.
5. Promote uniform state of art in each host unit globally so
as to help them with equal efficiency and access to
information.
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14. 2. Organize the international information system
1. Be familiar with the firm’s overall business and its
strategies.
2. Know its inbound and outbound
suppliers, jobbers, marketers, and franchisee.
3. Get familiar with each host stakeholder’s
technological competence.
4. Design an information system compatible to each
stakeholder involved.
5. Fit the information system with firm’s strategy and
business structure.
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15. 3. Manage global systems
1. Develop the global core information systems in
line with the firm’s global core business processes.
2. Establish the regional coordinated information
systems in line with the firm’s regional business
processes.
3. Develop and implement local option information
systems as per the firm’s prevailing local business
processes across the host places.
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16. 4. Address technology related issues in international
value chain creation
Computing platforms and system integration
related issues.
Issues pertaining to institutional connectivity –
physical, psychological and virtual.
Issues governing software localization in global
stations.
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17. 4.4 Issues and challenges facing the building and
managing systems
 Environmental uncertainties and technological
development
 Firm’s financing intensity
 Cross-functional, cross-firm, and cross-national
competence and readiness to opt newer
technologies
 Professionalism life cycle of in MIS career
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