This session will discuss the advantages of pairing self-service portals with critical employee functionality in online benefit enrollment and time and attendance tracking that effectively reduces costs and improves the data quality in HCM solutions. We will discuss and highlight the potential ROI, areas for cost savings and demonstrate the ease of use and integration to packaged HR solutions and legacy systems.

1. Leveraging Self-Service Applications to Improve Efficiencies & Increase Data Accuracy Empowering Employees – Improving Operations Scott Tiedemann Al Burroughs July 20, 2011

2. Agenda Introductions What is Self-Service Assessing Potential Returns Advantages Q & A

4. PeopleSoft

5. JD EdwardsActive Participant in Quest & RUG Events Team culture – average tenure is 9 years Platform independent Process oriented

8. Increases convenience

10. More functionalityReduces costs Fast delivery Reduces complexity Adds business flexibility Increases user adoption

11. Web Based Self-Service Potential for greatest ROI Reduces calls/visits to HR Questions answered online Costs up to 40% less than a call or visit Better communications Less confusion, fewer questions Better decisions Only 20% select new benefit options Drive employees to better fit on plans

12. Cost Reduction Through Self Service Strategies

14. Chrysler Digital Owner Manuals Starting in 2010 DVD based owners manuals Eliminates 930 tons of paper Saves 20,000 trees Copies available online Adds new Video features tours Tutorials

15. Wiki Technology in Business

16. Self-Service Expectations Used to be nice-to-have Familiar concept: Online Banking Online Shopping Amazon.com Tirerack.com Self Service payback Employee satisfaction/retention Searchable knowledge bases Reduction in costs

17. Employee Self-Service Browser Based access via Intranet Internet Integrated to HR Payroll Benefits Personal Information Time & Attendance

18. Payroll View Paycheck View W2 W4 Election Tax Implications What-If Capabilities: Retirement modeling W2 modeling Tax impact on take home pay

19. Basic W-2 Access

20. Expanded Access

21. Expanded Access

22. Benefits Access New Employee Enrollment Existing Employee Maintenance Review Update Up to Date Summaries Health and Welfare 401K Review Link to Provider Site

23. Benefits Access

24. Time & Attendance Track PTO Vacation Sick Days Jury Duty Personal Days Manage Time Sheets Submit Time Sheets

25. Time Card Management

26. Employee Advantages I can access my data: when I have the time When I have the need Access Payroll Information Earnings & Tax History Withholdings Extremely Convenient Time savings

27. Employee Advantages Enroll in employee programs Benefits and Training Access and submit/approve timecards View accrued vacation time Submit Time-off Requests for Manager's Approval

28. Company Advantages Automate costly processes online Reduce dependencies on paper forms Improved data accuracy Increase Efficiencies Improve Employee Satisfaction More control Better service

29. Automated HR HelpdeskVirtual HR Employee Questions/Problems Benefit coverage Payroll problems Access to HR Specialist Email Telephone Common Problems FAQ HR Handbook Online

30. Questions

31. Thank You! Al Burroughs For more information: www.LBisoftware.com