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Copyright 2011 SMITH-TRG, All rights reserved.




                                                 rai nmakers


                                                   By: Richard D. Smith, CEO, SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                          Rain-mak-er
                                                                  - noun -
                                                 -Slang - an executive with exceptional
                                                  ability to attract clients, use political
                                                  connections, increase profits, etc. . .




                                                                                              SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 Why CEO’s of today’s successful businesses seek
                                                  Rainmakers . . .a SMITH-TRG C-Suite report.



                                                  Based on SMITH-TRG’s work across high-tech, media and telecom
                                                  industries/lines-of-business, research, and rainmaking experience.


                                                                                                                       SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 2010 - CEO retrospective. . .
                                                     (CEO’s of successful emerging growth & mid-market enterprises)




                                                                                                                      SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                               annual revenues/source breakdown




SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 33% average per category
                                                  long-term ongoing client relationships
                                                  clients who buy periodically
                                                  new work from new clients
                                                         (averages across successful businesses)




                                                                                                   SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 business development approach
                                                    B2B - four channels of activity . . .




                                                                                            SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                                    an appropriate mix of
                                                                    thought leadership, public
                                                   marketing &      relations, briefings, speaking
                                                 communications -   engagements, advertising to
                                                                    build brand and awareness
                                                                    of capabilities




                                                                                    SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                                   constantly working their
                                                                   network of contacts to
                                                     senior        build their personal brands,
                                                 professionals -   widen their circle of
                                                                   prospective clients, and
                                                                   close business




                                                                                   SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                                       formal programs to
                                                 client relationship   deepen relationships with
                                                                       key revenue clients and
                                                   management -        nurture clients with product
                                                                       or service growth potential




                                                                                      SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                                integrated marketing and
                                                 new business   lead generation programs
                                                 generation -   to find new opportunities
                                                                and constantly fuel future
                                                                revenue pipeline




                                                                                SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                      six take-a-ways
                                                 (CEO acknowledged lessons learned)




                                                                                      SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                   Finding new business opportunities,
                                                 with prospective clients who have never
                                                 used their products/services, is the most
                                                    difficult part of the selling process.




                                                                                             SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                  The more senior the prospective client and
                                                 the larger the potential dollar value of a deal
                                                  the more difficult and expensive the effort.




                                                                                              SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 It can take six to twelve months of multiple
                                                  touches to gain commitment for an initial
                                                    meeting and that is just the beginning!




                                                                                           SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 Once you have met the prospective client,
                                                  you must manage the often long process
                                                 of developing the relationship to the point
                                                     of generating a selling opportunity.




                                                                                           SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                  Client relationship management is most often
                                                   addressed by assigning an account manager.
                                                 Frequently, a mid-skilled (non strategic ‘hunter’
                                                  by nature) business farmer on low risk – ‘keep
                                                      customer happy’ - compensation plan!




                                                                                              SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                  Lead generation and pipeline management
                                                 take a significant amount of time/money and
                                                  a great deal of effort and are not an effective
                                                        use of senior professionals’ time.




                                                                                              SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                          net net
                          time = money!




SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 how much time does it take
                                                     to do 'buyer-seller dance'?
                                                     to 'land' a new customer?




                                                                                    SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 CXO’s did
                          time-value math. . .




SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                       annual core costs
                                                 Senior Sales    Mid-Skill Sales
                                                   $100k base         $70k base
                                                 $40k overhead     $28k overhead
                                                   $50k travel       $20k travel
                                                   $3m quota        $3m manage
                                                  $75k @100%     $50k@ 100% retain
                                                 $265k total       $168k total


                                                                                     SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                   rainmaker cost/benefit
                                                 Strategic Sales       Value Impact
                                                     $200k base    sales cycle reduced 50% +/-
                                                   $80k overhead   hunts multiple $5m + deals
                                                     $70k travel   focuses on higher-margins
                                                     $5m quota      manages client post sale
                                                    $150k @100%    builds C-Suite relationships
                                                  $500k total      Saves Co. $500k +/-



                                                                                             SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 consensus decision
                                                  skill-up & scale-up B2B sales




                                                                                  SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 rai nmaker
                                                 intangible attributes . . .




                                                                               SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 the best rainmakers     are no different
                                                 bring clients and       when they sell their
                                                 cash into their firms   services than when
                                                 because they . . .      they deliver their
                                                                         services




                                                                                      SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.
                                                                                    SMITH-TRG




                                                 great rainmakers sell as they serve . . .




                                                                                    SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                               they prepare . . .
                               they listen . . .




SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                                       they care about their
                                                 they solve problems    clients’ well-being
                                                                            and success



                                                                                   SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                               they are interpersonally sensitive




SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 they can either push the limit
                                                   or slow down when it is in
                                                    the client’s best interest




                                                                                  SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                                            that their clients
                                                   they create new
                                                                            didn’t know were
                                                 futures for clients. . .
                                                                                possible



                                                                                      SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                  they meet mutually set expectations
                                                     over and over again, build trust
                                                 relationships and two-way confidence




                                                                                 SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 the best rainmakers are ethical at all times




                                                                                     SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                    rai nmakers
                                                 when strategic business development matters most . . .




                                                                                                    SMITH-TRG
About Richard D. Smith
                                                 Richard D. Smith is founder of SMITH-TRG, a
                                                 Washington DC based business performance
                                                 and value creation consulting firm. Richard as
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 CEO/Managing Principal leads all engagement
                                                 lifecycle activities from relationship development
                                                 to engagement management and provision of
                                                 ‘results-measurable’ deliverables. He also leads
                                                 SMITH-TRG’s Global ‘Strategic Business
                                                 Development Practice’ that assists businesses,
                                                 small to large, secure high-impact high-value
                                                 contracts/deals.

                                                 Richard leverages his 25+ years of consulting,
                                                 engagement management and enterprise
                                                 leadership experience in start-up, pre/post IPO
                                                 and Fortune 200 (CSC, MCI, IBM) operating
                                                 environments, business development across
                                                 industries & international markets, and
                                                 technologies to enable stakeholders to capitalize
                                                 on anticipated changes in customer priorities and
                                                 their competitive landscape.
                                                                               SMITH-TRG
Copyright 2011 SMITH-TRG, All rights reserved.




                                                 questions or comments. . .
                                                 RDSmith@SMITH-TRG.com




                                                                              SMITH-TRG

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Rainmakers - Why Today\’s CEO\’s Seek Them, by Richard D. Smith, CEO, SMITH-TRG

  • 1. Copyright 2011 SMITH-TRG, All rights reserved. rai nmakers By: Richard D. Smith, CEO, SMITH-TRG
  • 2. Copyright 2011 SMITH-TRG, All rights reserved. Rain-mak-er - noun - -Slang - an executive with exceptional ability to attract clients, use political connections, increase profits, etc. . . SMITH-TRG
  • 3. Copyright 2011 SMITH-TRG, All rights reserved. Why CEO’s of today’s successful businesses seek Rainmakers . . .a SMITH-TRG C-Suite report. Based on SMITH-TRG’s work across high-tech, media and telecom industries/lines-of-business, research, and rainmaking experience. SMITH-TRG
  • 4. Copyright 2011 SMITH-TRG, All rights reserved. 2010 - CEO retrospective. . . (CEO’s of successful emerging growth & mid-market enterprises) SMITH-TRG
  • 5. Copyright 2011 SMITH-TRG, All rights reserved. annual revenues/source breakdown SMITH-TRG
  • 6. Copyright 2011 SMITH-TRG, All rights reserved. 33% average per category  long-term ongoing client relationships  clients who buy periodically  new work from new clients (averages across successful businesses) SMITH-TRG
  • 7. Copyright 2011 SMITH-TRG, All rights reserved. business development approach B2B - four channels of activity . . . SMITH-TRG
  • 8. Copyright 2011 SMITH-TRG, All rights reserved. an appropriate mix of thought leadership, public marketing & relations, briefings, speaking communications - engagements, advertising to build brand and awareness of capabilities SMITH-TRG
  • 9. Copyright 2011 SMITH-TRG, All rights reserved. constantly working their network of contacts to senior build their personal brands, professionals - widen their circle of prospective clients, and close business SMITH-TRG
  • 10. Copyright 2011 SMITH-TRG, All rights reserved. formal programs to client relationship deepen relationships with key revenue clients and management - nurture clients with product or service growth potential SMITH-TRG
  • 11. Copyright 2011 SMITH-TRG, All rights reserved. integrated marketing and new business lead generation programs generation - to find new opportunities and constantly fuel future revenue pipeline SMITH-TRG
  • 12. Copyright 2011 SMITH-TRG, All rights reserved. six take-a-ways (CEO acknowledged lessons learned) SMITH-TRG
  • 13. Copyright 2011 SMITH-TRG, All rights reserved. Finding new business opportunities, with prospective clients who have never used their products/services, is the most difficult part of the selling process. SMITH-TRG
  • 14. Copyright 2011 SMITH-TRG, All rights reserved. The more senior the prospective client and the larger the potential dollar value of a deal the more difficult and expensive the effort. SMITH-TRG
  • 15. Copyright 2011 SMITH-TRG, All rights reserved. It can take six to twelve months of multiple touches to gain commitment for an initial meeting and that is just the beginning! SMITH-TRG
  • 16. Copyright 2011 SMITH-TRG, All rights reserved. Once you have met the prospective client, you must manage the often long process of developing the relationship to the point of generating a selling opportunity. SMITH-TRG
  • 17. Copyright 2011 SMITH-TRG, All rights reserved. Client relationship management is most often addressed by assigning an account manager. Frequently, a mid-skilled (non strategic ‘hunter’ by nature) business farmer on low risk – ‘keep customer happy’ - compensation plan! SMITH-TRG
  • 18. Copyright 2011 SMITH-TRG, All rights reserved. Lead generation and pipeline management take a significant amount of time/money and a great deal of effort and are not an effective use of senior professionals’ time. SMITH-TRG
  • 19. Copyright 2011 SMITH-TRG, All rights reserved. net net time = money! SMITH-TRG
  • 20. Copyright 2011 SMITH-TRG, All rights reserved. how much time does it take  to do 'buyer-seller dance'?  to 'land' a new customer? SMITH-TRG
  • 21. Copyright 2011 SMITH-TRG, All rights reserved. CXO’s did time-value math. . . SMITH-TRG
  • 22. Copyright 2011 SMITH-TRG, All rights reserved. annual core costs Senior Sales Mid-Skill Sales $100k base $70k base $40k overhead $28k overhead $50k travel $20k travel $3m quota $3m manage $75k @100% $50k@ 100% retain $265k total $168k total SMITH-TRG
  • 23. Copyright 2011 SMITH-TRG, All rights reserved. rainmaker cost/benefit Strategic Sales Value Impact $200k base sales cycle reduced 50% +/- $80k overhead hunts multiple $5m + deals $70k travel focuses on higher-margins $5m quota manages client post sale $150k @100% builds C-Suite relationships $500k total Saves Co. $500k +/- SMITH-TRG
  • 24. Copyright 2011 SMITH-TRG, All rights reserved. consensus decision skill-up & scale-up B2B sales SMITH-TRG
  • 25. Copyright 2011 SMITH-TRG, All rights reserved. rai nmaker intangible attributes . . . SMITH-TRG
  • 26. Copyright 2011 SMITH-TRG, All rights reserved. the best rainmakers are no different bring clients and when they sell their cash into their firms services than when because they . . . they deliver their services SMITH-TRG
  • 27. Copyright 2011 SMITH-TRG, All rights reserved. SMITH-TRG great rainmakers sell as they serve . . . SMITH-TRG
  • 28. Copyright 2011 SMITH-TRG, All rights reserved. they prepare . . . they listen . . . SMITH-TRG
  • 29. Copyright 2011 SMITH-TRG, All rights reserved. they care about their they solve problems clients’ well-being and success SMITH-TRG
  • 30. Copyright 2011 SMITH-TRG, All rights reserved. they are interpersonally sensitive SMITH-TRG
  • 31. Copyright 2011 SMITH-TRG, All rights reserved. they can either push the limit or slow down when it is in the client’s best interest SMITH-TRG
  • 32. Copyright 2011 SMITH-TRG, All rights reserved. that their clients they create new didn’t know were futures for clients. . . possible SMITH-TRG
  • 33. Copyright 2011 SMITH-TRG, All rights reserved. they meet mutually set expectations over and over again, build trust relationships and two-way confidence SMITH-TRG
  • 34. Copyright 2011 SMITH-TRG, All rights reserved. the best rainmakers are ethical at all times SMITH-TRG
  • 35. Copyright 2011 SMITH-TRG, All rights reserved. rai nmakers when strategic business development matters most . . . SMITH-TRG
  • 36. About Richard D. Smith Richard D. Smith is founder of SMITH-TRG, a Washington DC based business performance and value creation consulting firm. Richard as Copyright 2011 SMITH-TRG, All rights reserved. CEO/Managing Principal leads all engagement lifecycle activities from relationship development to engagement management and provision of ‘results-measurable’ deliverables. He also leads SMITH-TRG’s Global ‘Strategic Business Development Practice’ that assists businesses, small to large, secure high-impact high-value contracts/deals. Richard leverages his 25+ years of consulting, engagement management and enterprise leadership experience in start-up, pre/post IPO and Fortune 200 (CSC, MCI, IBM) operating environments, business development across industries & international markets, and technologies to enable stakeholders to capitalize on anticipated changes in customer priorities and their competitive landscape. SMITH-TRG
  • 37. Copyright 2011 SMITH-TRG, All rights reserved. questions or comments. . . RDSmith@SMITH-TRG.com SMITH-TRG