SharePoint Saturday - SharePoint Success
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This was my presentation at SharePoint Saturday on Achieving Effective Buy In, Maintaining it, How to Execute Effective Governance, and Implementation Strategies/User Adoption.
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SharePoint Saturday - SharePoint Success
- 1. SharePoint Success How To: Manage and Implement SharePoint Projects Presented By: Richard Harbridge This Session Is Being Recorded Richard Harbridge SharePoint Saturday 2009
- 3. Is a Business Analyst
- 10. Loves Psychology
- 11. Loves TalkingRichard Harbridge SharePoint Saturday 2009
- 13. Fill Out Your Full Name
- 14. Fill Out Your Title or “Camp” (IT Admin, Dev, Manager etc…)
- 15. List at least 3 Things You Love (SharePoint, Gadgets, Math etc…)
- 16. Add Preferred Contact Method(s)
- 17. Give that to someone you DON’T know and try and get theirs.Richard Harbridge SharePoint Saturday 2009
- 19. Governance
- 20. ImplementationFrom Here To Here Richard Harbridge SharePoint Saturday 2009
- 22. Gather Around Ideas (Like Minds)
- 26. Define Vision, Objectives and Priority
- 27. Achieve Momentum
- 28. Maintain Momentum (Keep People Involved)Richard Harbridge SharePoint Saturday 2009
- 30. SharePoint’s integration is invaluable to IT.
- 31. A unified application delivery platform like SharePoint can greatly reduce costs, time and effort for new work.Richard Harbridge SharePoint Saturday 2009
- 33. Money can be invested to always generate a return.
- 34. You need to have measurement, account for risk, and have some expectation of return (quantifiable) that makes it worth the initial investment/on going costs.Richard Harbridge SharePoint Saturday 2009
- 36. Productivity gain can be difficult to measure, as can reduction in waste.Richard Harbridge SharePoint Saturday 2009
- 38. Use discount rate to help account for risk and competitive investment rate.
- 39. Internal Rate of Return will help find the ‘break even point’.Richard Harbridge SharePoint Saturday 2009
- 41. I have an easy requirement. It’s a 2 in difficulty (out of 10).
- 42. The expected value of the difficult requirement is 4 (out of 10).
- 43. The expected value of the easy requirement is 6 (out of 10).Richard Harbridge SharePoint Saturday 2009
- 44. Mapping Solutions to Objectives Direct Relationship Indirect Relationship Richard Harbridge SharePoint Saturday 2009
- 45. Information Information Information Information Information Overload Richard Harbridge SharePoint Saturday 2009
- 46. Scalable Architecture Richard Harbridge SharePoint Saturday 2009
- 47. SharePoint Solutions (Evolution) *Super Simplified Richard Harbridge SharePoint Saturday 2009
- 48. Governance Governance is… Required It requires a fair amount of effort but is worth it. Managing, supporting and implementing SharePoint is a teameffort. Without effective governanceorganization, performance, andcapability are significantly reduced. Richard Harbridge SharePoint Saturday 2009
- 51. Tactical Teams:
- 54. Tactical Support TeamRichard Harbridge SharePoint Saturday 2009
- 55. Executing Governance Richard Harbridge SharePoint Saturday 2009
- 57. Objectives/Priorities (Tech/Business)
- 60. Support DocumentationRichard Harbridge SharePoint Saturday 2009
- 62. SharePoint is great for rapid prototyping, and for proof of concept work. Since so much is ‘built in’ you can leverage tons without writing much code which also means you only test your code.
- 63. It ensures there is time to review, adjust, and communicate.Richard Harbridge SharePoint Saturday 2009
- 65. Support Planning
- 67. Training
- 68. Plan for New Work(In this case Enhancements, New Features, etc)Richard Harbridge SharePoint Saturday 2009
- 70. Helps keep communication focused.
- 72. Explain as much as you can (Pros/Cons).
- 73. Solidifies decisions and allows them to explain to anyone who asks.
- 74. Ask every question three times in three different ways. Communication Richard Harbridge SharePoint Saturday 2009
- 76. Ensure site admins can/do provide support.
- 77. Diversify support resources/mediums: Online, books, manuals, cheat sheets, one on one, etc.
- 80. Avoid too much too fast/Keep it simple. (Like learning to drive.)
- 81. Cultivate and promote the right culture.
- 82. Focus on those on board/ready and reward lavishly/provide incentive.
- 83. Make sure they understand why they are using SharePoint.Richard Harbridge SharePoint Saturday 2009
- 85. Reward super users with achievements. Then promote the desire to get rewards.
- 86. Create a SharePoint Showcase where users submit and show off their solutions.
- 87. Do a video that is both informative and interesting when releasing SharePoint. Like this one!
- 88. Walk the talk/Eat your own dog food/Live by example.Richard Harbridge SharePoint Saturday 2009
- 90. Spend time in advance building a channel for new work.
- 91. Cultivate new work! It’s a good thing. This boosts user adoption! (More functionality and dependency over time)Richard Harbridge SharePoint Saturday 2009
- 93. Blog: http://sharepointkb.wordpress.com
- 95. Let me know if you didn’t get 3 things!Richard Harbridge SharePoint Saturday 2009
Notas do Editor
- My dedication to you before I begin. By the end of this you will have gained 3 things. It might be new knowledge, it might be a new method but you MUST gain 3 things by the end. If you don’t my first challenge to you is to stalk me, hunt me down and make sure you get 3 things from me. Because I owe you 3 things! This is meant to help you.
- Blah blah this is who I am.
- Users are already developing more ‘solutions’ or business applications than IT without their involvement. Think of excel reports, existing forms, etc. The difference is that SharePoint gives a whole collection of tools that take their ‘development’ to another level.The key here is that the work is distributed. (Whether it’s an intranet, or internet it’s always distributed).
- You take the estimated value and divide that by the estimated level of difficulty then times (*) it by 100 to get the percentage of ROI.
- This is a dog pile. People are all over the place- working on their won, there is no shared understanding, lack of communication, no planning. In football this would never work. Your team would lose every game, and the audience (your users) would be very unhappy.Planning is saying: we have 20 people on our team. So we need 20 uniforms. The uniforms must be these colors, these sizes, etc etc. If you aren’t detailed/thoughtful you will end up with a team unable/restricted and less productive/effective. Just like a football team would be (they would be creamed without enough protection)
- Ask every question three times in three different ways - Might get it wrong, might be mis-estimating their technical vocabulary/abilityUse Pictures - Pictures and moreeee pictures.
- Dependancy also works.