2. Table of Contents
The Opportunity
How Do I Approach The Role
Revegy Account Planning – Involving The Client Throughout The Process
Enterprise Selling Approach – Selling to the Entire Enterprise
Team Cohesion and Consistency
Sales Results
GE
IBM
Salesforce.com
UTC
3. Business Situation
Revenues Decreasing From $65.25Billion to $58.98 Billion.
Slight Uptick in Working Capital $31.9 Billion to $32.8 Billion.
Shareholder Equity Decreases from $82.19B to $81.26 Billion
Increased Dividend From $6.23 to $6.53 Per Share
R&D Investment Increased from $7.25 Billion to $7.3 Billion
Drug Pipeline Looks to Accelerate in 2015
4. Pfizer – Opportunities and Challenges in 2013 - 2014
Pfizer’s 4 Strategic Initiatives in the Chairman’s Letter Point Directly To
The Potential For a Stronger SAS Partnership
Several Initiatives Will Drive Additional Software/Services Revenue.
Others Can Bring The Companies Together and Act To Transform The Relationship.
Number 1 - Improving the Performance of Its Innovative Core
I Believe This Is SAS’s Core Business Focus At Pfizer With Stakeholders Across Pfizer
R&D.
Pfizer “Green Chemistry” – A Green Customer Is Considered More Credible, Pfizer is
Considered More Environmentally Conscious
Number 2 - Making the Right Capital Allocation Decisions
Partnering With Pfizer Treasury – Low Interest Rates and Rising Volatility Create
Challenges For Capital Allocation For Pension Plans, Building Pension Liquidity Model
Market Risk – Hedging, Currency Conversion and Asset Allocation
5. Pfizer – Opportunities and Challenges in 2013
Number 3 - Earning Greater Respect from Society – A New Approach to
Social Dialogue
Pfizer Helpful Answers—a U.S. initiative that provides Pfizer medicines for free
or at a savings to uninsured and underinsured patients who qualify
A multi-year initiative, called GetOld – intended to forge a richer dialogue on
the issue of aging—one of society’s most pressing issues affecting health care and
quality of life. Since the launch of GetOld in mid-2012, we went from zero share of
voice of the aging conversation online to more than a 5% share in just six months
Number 4 - Focused on Creating Sustained Shareholder Value
Pfizer is implementing distinct operating models within developed markets
and emerging markets. In the developed markets, the operating model that
supports innovative-driven businesses that largely market patent-protected
medicines and a second model that supports our value-driven business that largely
markets medicines that are no longer patent protected.
Within emerging markets, the operating model has a geographic focus that supports
both the innovative-driven and value-driven businesses.
6. Pfizer 2013 IT Budget - IProfile
Total IT Budget $1.87B
Services & Outsourcing $454.45M
Communications $712.34M
Hardware $260.55M
Software $342.37M
Other Miscellaneous $73.56M
IT Budget as percentage of revenue 3%
7. How Do I Approach The Role
Utilizing The Revegy Account Planning Methodology
Enterprise Selling Approach – Selling to the Entire Enterprise
Guiding Principles
Communication and Collaboration
Up-Level and Winning Our Opportunities
Forecasting
8. Revegy – Client Investment Is Essential
Pre-Planning With Pfizer is Essential
Pfizer Must Know Of All Client Assets
Pfizer Will Validate High Value Initiatives
Establish a Mechanism to Facilitate Communication and Collaboration
Regular Updates and Quarterly Business Reviews
Peer To Peer Relationship Development
9. Classifying Pfizer Account Segments
Key Development Areas Strategic Alignment
Opportunistic Areas Maintenance Areas
Low High
High
Our Attractiveness
to Customer
CustomerRevenue
Potential
11. Repeatable Sales Process
11
•Set Aggressive Goals
•Dedicated Time
•Account Vision
•Value Proposition
•Revenue Target
•Account/Divisional
Map
•Investment Priorities
•Relationship Map
•Path To A Sale (s)
•Determine
Buying
Metrics
•Determine
Influencers,
Coaches,
Decision
Maker
•Value Based
•Partnership
•Purchase Options
•Multiple Transactions
•Future Buying Events
•Preparing For
Next Sale
•Team Credibility
•Team Expertise
•Value-Based
Recommendations
•Consultative
•Value Based
•Leverage Success
•Max. Investment
Benefit
•Strategic
•Charter Account
•Bidirectional
•Partnership Plans
12. Guiding Principles
Prepare and Plan
Simple, Clear, Repeatable Selling Messaging
Be Bold – Sell With Conviction
Form Our Core Team and Strategize Regularly
Maximize Every Selling Interaction
Propose and Close – Early and Often
13. Team Communication and Collaboration
1-1 Calls Each Monday
Team Learning Calls Each Thursday
Spend Time With The Team – Develop Trust and Friendship
Quarterly Business Reviews
Focus Transactions For The Quarter
Large, Enterprise Transactions – Needing Support and Development
Detailed, Forecasting and Reporting Analysis
Commitment To Quality
14. Enterprise Selling – Constantly Improve
Create and Communicate A Set Of Near, Medium, And Long Term Goals That Are
Clear, Measurable, and Aligned
Develop A Culture Of Value Driven Selling – A Clear And Compelling Customer
Value Proposition
Build The Pipeline
Up-level Sales Plans – Hit The Bull’s Eye Every Time
Insure Everyone Is Invested In Customers Success– Customer Success and
references is essential for our growth
Consistently Revenue Attainment
15. Forecasting
We Forecast What Is Funded
We Live In CRM – It is the Single Source of Account Activity
Focus on Increasing The Pipeline – LOB, New Business Stakeholders
Forecast Objective – 3 Times Quota in “Best Case”
Forecast Objective – 2 Times Quota in “Committed”
All Quotes/Proposals Delivered By 7th
Week
Our Team Will Be Seen As A Model For Account Accuracy
16. Sales Results
GE Enterprise Win
SAS Wins at IBM
X Series
Labor Utilization
Representative Spotfire Wins
Risk
SFDC Integration
SEM/SEO Data Analytics
Consumer Credit
20. IBM X Series – Closed With Jim Ferris
2 Major Business Challenges
SAS was viewed as an expensive analytic tool by senior management at IBM.
SAS was also viewed as increasingly competitive with the recent acquisitions of
Candle, and Cognos.
The services and development cost to IBM to apply SAS technology to critical
business problems was seen as too high.
SAS Championship - We Asked For A High-Impact Project and Ultimately Built
A Practice
SAS Analytic Forecasting Solution Approach
SAS Financial Management delivered to IBM a true enterprise application with
real time analytic analysis for budgeting.
The solution simulate potential forecast outcomes thus enabling IBM to leverage
existing vendors and mitigating threats.
Identify correlations between demand forecasts in order to develop an the most
optimal “build” strategy.
21. IBM X Series – Predictive Forecast Analytics
IBM Benefits
IBM purchased the (CPU, Memory, and Storage) components they needed
IBM built what was forecast
IBM Shipped what was built
IBM minimized end of quarter inventories
IBM renegotiated lead times with its vendors from ana average of 30 days
inventory to 10 days
Operating Margins improved
SAS Benefits
The initial transaction was for $736,000. Several follow on projects developed
and the total revenue value of the solution exceeded $2MM.
SAS Productized The Solution – Jim Ferris, a reference for me, secured additional
funding and built the Analytical Forecasting Practice at SAS.
24. Every Year , A bank incurs losses for various reasons.
Some Key reasons include:
Adverse market conditions reduce the value of
its invested assets
Credit events , such as borrowers defaulting,
reduce the value of the loan book( credit risk)
Shifts in interest rates upset the balance sheet
(A/L risk)
System failures , fraud ( operational risk)
For either regulatory or strategic reason , the Bank
will demonstrate reserves up to the 99th
percentile
of loss in its annual Loss Distribution. This amount
is the value at risk for a given risk horizon
This picture indicates that strategic goals may dictate the
choice of Value-at-Risk threshold. . The bank will need to
hold reserves up to the target Solvency Standard.
The amount up to Expected Loss ( Mean) is referred to as provisions,
And the remaining amount up to the solvency standard is called
Economic capital.
Risk Modeling – FDR NY, CITI, BofA, Fannie Mae, State Street, +
25. Scenario Based Risk – BofA, Goldman Sachs, Barclays, CITI
This analysis demonstrates a scenario-based view of
Economic Capital covering total Losses do to Market
Risk and Mortality Risk over a one year horizon.
26. Salesforce.com Integration – GE Capital, BofA, State Street, +
Spotfire increases your ability leverage more value
from your existing salesForce.com, Oracle, and SAS
investments.
Spotfire easily integrates the data from
co -resident application s to form a powerful
enterprise class “decision platform”
In this case we understand that GE Capital has
a significant investment in Salesforce .com
Using Spotfire in this environment will help GE
Capital seamlessly leverage and unlock the
hidden value in customer and market data.
27. Integration With SEM/SEO
Scenario- You are designing a marketing campaign to
introduce
three Products: Platinum, Gold, and silver Credit cards. The
initial plan is to offer :
•10,000 Platinum,
•20,000 Gold
•30,000 Silver cards.
Options- you have two options to contact customers
•Call center,
• Direct mail.
The call center is more expensive but the program is more
successful than reaching contacts from direct mail.
The call center has a maximum capacity of 15,000