2. Revenue Raiser Inside the mind of the Supplier The Hotel Perspective Ally Dombey Revenue by Design
3. WHERE? Are we now? WHAT? May tomorrow look like?
4. A LEAKY PROCESS 20% BOOK LOWER UNRESTRICTED RATES 40% SPEND REMAINS UNMANAGED 50% BOOK OUTSIDE OF PROGRAMME Lanyon poll of 3000 suppliers and prospects
5. SUPPLY & DEMAND TRANSIENT 20% CONTRACT CORP 25% GROUP 25% TOUR 20% FIT 10% Yieldable rooms
6. AN EVOLVING PROCESS Extended stay RFPs Rate negotiation interactivity Total Business RFPs Pre pay rates Allocations
7. Data Silos BARRIERS TO BUSINESS Multiple points of failure – on both sides TECHNOLOGY TRACKING Scale