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LOOKING AT THE
NUMBERS –
DIGITAL IN 10 MINUTES
BERIT BLOCK | SNR. MARKETING AND COMMUNICATIONS
MANAGER

14 November 2012

                                 Follow @comScoreEMEA
Key Trend #1




 ALWAYS ON



               © comScore, Inc.   Proprietary.   2
Key Trends:
The European Digital Day




              © comScore, Inc.   Proprietary.   3   Source: comScore MMX, Europe, June 2012, 15+
Key Trend #2




     SOCIAL



               © comScore, Inc.   Proprietary.   4
Key Trends:
Digital Wouldn’t be the Same Without Social Media




              1       in 4 minutes is spent on
                         Social Networking




              © comScore, Inc.   Proprietary.   5   Source: comScore MMX, Europe, June 2012, 15+
2   in 3 minutes on social networking
    sites are spent on Facebook


1    in 7 minutes spent online
     are spent on Facebook
           Source: comScore MMX, Europe, May 2012, 15+
Social is Becoming More Visual




          18x                       9x Growth         39x Growth vs 2011
       Growth vs                     vs 2011
                                                      22.1 million users
         2011                       5.9 million
       6.0 million                     users
          users


                © comScore, Inc.   Proprietary.   7
Key Trends:
   Social Goes Mobile

                                      Top 10 Smartphone Categories by Growth

                                                                                                  24,961
               social networking check-in service                             9,867                                                                        +153%

                                                                                         20,594
                                      online retail                            10,677                                                                       +93%
                                                                                       17,347
                              electronic payments                            9,108                                                                         +90%
# Unique Users (000)




                                                                                                       31,631
                                 general reference                                    16,818                                                                +88%
                                                                                                    28,413
                                    bank accounts                                    15,520                                                                +83%
                                                                                                                            48,698
                                instant messaging                                                  26,651                                                   +83%
                                                                                              22,442
                       food, recipes, cooking tips                              12,365                                                                      +81%
                                                                                     14,661
                                      credit cards                           8,189                                                                         +79%
                                                                                                                                          60,466
                                           weather                                                          33,990                                         +78%
                                                                           11,190
                                health information                     6,315                                                                               +77%
                                                          0           10,000         20,000       30,000     40,000     50,000      60,000      70,000    % YoY
                                                                                                                                                          Growth
                                                                  June 2012                        June 2011
                                                                                                     Source: comScore MobiLens, EU5, 3 month average ending June 2011 vs June
                                           © comScore, Inc.   Proprietary.                    8      2012, 13+
Key trend #3




     MOBILE



               © comScore, Inc.   Proprietary.   9
Key Trends:
Smartphones – Would you Leave the House Without?


                          The penetration of smartphones
                          in EU5 grew from 40% in 2011 to
                          54% in September 2012




      Googles’s….
Google Goes for Gold: smartphone
platform market share grew from
26% in 2011 to 46% in 2012


                                                     * Source: comScore MobiLens, EU5, 3 month average ending September 2011 vs
              © comScore, Inc.   Proprietary.   10   September 2012, 13+
Key Trends:
Small Screens Make a Big Impact




                                                     †
              © comScore, Inc.   Proprietary.   11   Source: comScore Device Essentials, Europe, June 2012
Key Trends:
Tablets a Phenomenon



       Percentage of Smartphone Audience also
                   Owning a Tablet


                                                        14.1%



          7.6%



          June 2011                                      June 2012




                                                               * Source: comScore MobiLens, EU5, 3 month average ending June 2011 vs June
                      © comScore, Inc.   Proprietary.   12     2012, 13+
Key trend #4




  SHOPPING



               © comScore, Inc.   Proprietary.   13
Key Trends:
Shopping Online is ‘Normal’


Quick facts:
• 314.5 Million Europeans Visited Retail Sites
• 8% Year on Year Growth
• 1 in 3 European Online Shoppers Visit Amazon




                                 17.1 million European smartphone
                                 shoppers


                                                     Source: comScore MMX, Europe, September 2012, 15+

              © comScore, Inc.   Proprietary.   14   comScore MobiLens EU5, 3 month average ending September 2012, 13+
Key Trends:
Smart(phone) Shopping

                                   Shopping Activities with Smartphone

        Found store location                                                                                            19.2%


   Compared product prices                                                                             15.8%


Researched product features                                                                        15.0%


        Made shopping lists                                                                 13.4%


    Found coupons or deals                                                                 13.2%


Purchased goods or services                                                              12.9%


Checked product availability                                                   10.9%

                               0.0%                        5.0%         10.0%              15.0%                       20.0%                   25.0%
                                                                       % of all Smartphone Owners




                               © comScore, Inc.   Proprietary.    15      Source: comScore, MobiLens, EU5, 3 month average ending June 2012, 13+
Key Trends:
Mobile Commerce is Getting Serious


More than 1000€          1.6%


   501€ - 1000€                                8.1%


    301€ - 500€                                                   12.9%


    101€ - 300€                                                                                                                32.3%


     21€ - 100€                                                                                                                              36.4%


 Less than 20€                                     8.6%

                  0.0%      5.0%                   10.0%           15.0%        20.0%           25.0%             30.0%            35.0%                40.0%

                                                                   % Made Purchase with Smartphone



                                © comScore, Inc.   Proprietary.            16   Source: comScore MobiLens, EU4, 3 month average ending June 2012, 13+
*Changing Habits
*Social
*Mobile
*Shopping
Thank you
BERIT BLOCK            bblock@comscore.com       www.comscore.com
@comScoreEMEA


In Stockholm: GERBEN BOOT (gboot@comscore.com)

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Looking at the Numbers: Digital in ten minutes (ComScore) - NOV12

  • 1. LOOKING AT THE NUMBERS – DIGITAL IN 10 MINUTES BERIT BLOCK | SNR. MARKETING AND COMMUNICATIONS MANAGER 14 November 2012 Follow @comScoreEMEA
  • 2. Key Trend #1 ALWAYS ON © comScore, Inc. Proprietary. 2
  • 3. Key Trends: The European Digital Day © comScore, Inc. Proprietary. 3 Source: comScore MMX, Europe, June 2012, 15+
  • 4. Key Trend #2 SOCIAL © comScore, Inc. Proprietary. 4
  • 5. Key Trends: Digital Wouldn’t be the Same Without Social Media 1 in 4 minutes is spent on Social Networking © comScore, Inc. Proprietary. 5 Source: comScore MMX, Europe, June 2012, 15+
  • 6. 2 in 3 minutes on social networking sites are spent on Facebook 1 in 7 minutes spent online are spent on Facebook Source: comScore MMX, Europe, May 2012, 15+
  • 7. Social is Becoming More Visual 18x 9x Growth 39x Growth vs 2011 Growth vs vs 2011 22.1 million users 2011 5.9 million 6.0 million users users © comScore, Inc. Proprietary. 7
  • 8. Key Trends: Social Goes Mobile Top 10 Smartphone Categories by Growth 24,961 social networking check-in service 9,867 +153% 20,594 online retail 10,677 +93% 17,347 electronic payments 9,108 +90% # Unique Users (000) 31,631 general reference 16,818 +88% 28,413 bank accounts 15,520 +83% 48,698 instant messaging 26,651 +83% 22,442 food, recipes, cooking tips 12,365 +81% 14,661 credit cards 8,189 +79% 60,466 weather 33,990 +78% 11,190 health information 6,315 +77% 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 % YoY Growth June 2012 June 2011 Source: comScore MobiLens, EU5, 3 month average ending June 2011 vs June © comScore, Inc. Proprietary. 8 2012, 13+
  • 9. Key trend #3 MOBILE © comScore, Inc. Proprietary. 9
  • 10. Key Trends: Smartphones – Would you Leave the House Without? The penetration of smartphones in EU5 grew from 40% in 2011 to 54% in September 2012 Googles’s…. Google Goes for Gold: smartphone platform market share grew from 26% in 2011 to 46% in 2012 * Source: comScore MobiLens, EU5, 3 month average ending September 2011 vs © comScore, Inc. Proprietary. 10 September 2012, 13+
  • 11. Key Trends: Small Screens Make a Big Impact † © comScore, Inc. Proprietary. 11 Source: comScore Device Essentials, Europe, June 2012
  • 12. Key Trends: Tablets a Phenomenon Percentage of Smartphone Audience also Owning a Tablet 14.1% 7.6% June 2011 June 2012 * Source: comScore MobiLens, EU5, 3 month average ending June 2011 vs June © comScore, Inc. Proprietary. 12 2012, 13+
  • 13. Key trend #4 SHOPPING © comScore, Inc. Proprietary. 13
  • 14. Key Trends: Shopping Online is ‘Normal’ Quick facts: • 314.5 Million Europeans Visited Retail Sites • 8% Year on Year Growth • 1 in 3 European Online Shoppers Visit Amazon 17.1 million European smartphone shoppers Source: comScore MMX, Europe, September 2012, 15+ © comScore, Inc. Proprietary. 14 comScore MobiLens EU5, 3 month average ending September 2012, 13+
  • 15. Key Trends: Smart(phone) Shopping Shopping Activities with Smartphone Found store location 19.2% Compared product prices 15.8% Researched product features 15.0% Made shopping lists 13.4% Found coupons or deals 13.2% Purchased goods or services 12.9% Checked product availability 10.9% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% % of all Smartphone Owners © comScore, Inc. Proprietary. 15 Source: comScore, MobiLens, EU5, 3 month average ending June 2012, 13+
  • 16. Key Trends: Mobile Commerce is Getting Serious More than 1000€ 1.6% 501€ - 1000€ 8.1% 301€ - 500€ 12.9% 101€ - 300€ 32.3% 21€ - 100€ 36.4% Less than 20€ 8.6% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% % Made Purchase with Smartphone © comScore, Inc. Proprietary. 16 Source: comScore MobiLens, EU4, 3 month average ending June 2012, 13+
  • 18. Thank you BERIT BLOCK bblock@comscore.com www.comscore.com @comScoreEMEA In Stockholm: GERBEN BOOT (gboot@comscore.com)