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Social Media 101 for
        Congregations
Fifth Annual Faith Community Leadership Summit
               February 15, 2011

          Richie Escovedo | @vedo
Lets talk about
                                           What and why social media
                                           Reasons and research
                                           Tools with purpose
                                           Examples and thoughts




 http://www.flickr.com/photos/hippydream/385979449/
What is social media?
"Social Media is a social trend
      in which people use
technologies to get the things
 they need from each other,
  rather than from traditional
          institutions."
  from Groundswell by Charlene Li and Josh Bernoff
and it looks like this




http://www.theconversationprism.com/
hmmm...



http://www.flickr.com/photos/87765855@N00/3105128025/
Put simply, social media
is people having online
conversations.
Why social media for
congregations?
 Effective and efficient storytelling
 Connecting with people outside your church
 Explain your church's mission and purpose
 Community awareness of church ministry
 People want to be a part of something good
 Build and maintain relationships
Churches increasingly fans of
Facebook, other social media

          Interesting stats from 2010 study...
47% of churches actively use Facebook.
20% use social media tools included in
church management software.
40% don’t use any social media tools.
Bigger churches more likely to use
Facebook:
81% with 500+ use Facebook
27% with fewer than 50 people
78% of churches have a website.
Less than half of those churches use their
site for interactive purposes (prayer
requests, event registration, streamlining
church processes).
15% of churches update their site more
than once a week.
40% update it once a week.
42% update it once a month or less.
7% update it once a year.
What keeps churches from providing more
online content and services?
   46% limited staff time
   41% limited financial resources
   39% limited volunteer time
   35% lack of interest or demand
What about age?
Remember:
People want to
be part of
something good
To start, answer some questions

  Who will post?
  Who is your audience?
  What kinds of content will be created/shared?
  When will content be shared (schedule)?
  How will you evaluate your social media use?
  How will you promote the tools plus maintain safety
  and ethics?
  What are you already doing that could be re-
  purposed for social media?
Where to start?
                                                     Choosing the right
                                                     tools is not an easy
                                                     task. Follow the
                                                     footsteps of success
                                                     of others to help be
                                                     your guide.



http://www.flickr.com/photos/mommypants/319568014/
http://www.flickr.com/photos/alamodestuff/4351730264/
Blog to explore topics
Blog to explain ministry
Blog to share mission teams
Blog to encourage community
Tips for churches on Facebook

 Make sure Facebook link is
 easy to find on website
 Post links plus photos/videos
 and "tag" volunteers
 Use Facebook events and
 encourage church community
 to "Share" it
 Ask/answer questions
 Reply to feedback as
 appropriate
Tips for churches on Facebook
 Teach your Fans to tag your church's Page.
 Using the “tag” (the @ symbol), they can tag the church’
 s Facebook Page in their own status that goes out to
 their friends.
 Shows active community on the church's Page Wall
Greet Facebook Fans with a welcome
Greet Facebook Fans with a welcome
Twitter is...

  a free social messaging utility for staying connected in real-
  time (Twitter.com)
  a social networking and micro-blogging tool




Yes, but what is it?

  connections, conversations, community, and content
For congregations, Twitter can be...
  a cost-effective (free) option to accentuate existing
  messages;
  a broadcasting tool to announce relevant information to
  specific audiences; and
  a (brief) conversational tool to appropriately respond to
  relevant inquiries and follow-up questions or comments.
Two                          Types

Broadcaster                    Conversationalist
  useful if audience knows       provides a "voice"
  what they are getting          seen as an authority and
  another way to push            source
  information                    ROE - return on
  works best if you have         engagement
  good information to give       a way to interact with
  could fill a need from         those interested in the
  specific area or topic         church
                                 all about building
                                 relationships
Consider voice of
individual or voice of a
church
http://www.flickr.com/photos/sharynmorrow/18753251/
Use video to tell your story

  Video content should be a key component of your social
  strategy.
  Some pastors find communicating through video easier
  than writing long blog posts.
  Most people would rather watch a video than read
  something.
  Many options, but stick with YouTube or Vimeo.
  Both free with easily embeddable videos for blogs/sites.
  Try to keep videos short (3-5 minutes) and relevant to your
  church.
  If you create video for worship services, they could be
  useful online as well.
Blend personality, mission,
and ministry to reach a
wider audience.
Think about
branding,
consistency,
dynamic videos
and channels
Self-hosted media content
   You control look, access, and share-ability
Live streaming services
From the Baptist Press:
"Using the social media site Ustream, [the pastor] was able to
broadcast from his home while church members logged in online
for the 10:30 a.m. service. [He] created a link to Ustream from
Ebenezer's website to simplify the process."




 If the congregation
 can't come to you,
 go to them.
Other tools
Podcasting/iTunes
   Allows people to
   consume your content
   on-the-go
   Provides audio-only
   content, e.g., sermons
   Build a consistent
   audience for audio (or
   video) and
   automatically supply
   new content
   Reach iTunes user
   base
                            http://www.flickr.com/photos/emilybean/1216468104/
Other tools
  Location-based social
  networking (Foursquare)
  see who checks-in at your
  church
  Review sites (Yelp) see
  what people say about your
  church
  Mobile applications
  QR Codes (Quick
  Response) get creative with
  this technology
Listen to the conversation

                                                    Monitor what is being said about your
                                                    church.

                                                    Don't know what social media tools
                                                    your stakeholders are using?

                                                    Start by searching for your church's
                                                    name, topic on interest, etc. on Google,
                                                    Google BlogSearch, Technorati,
                                                    Search.Twitter, Facebook and many
                                                    others.

http://www.flickr.com/photos/herculie/2370039001/
Listen to your
congregation
                                    http://www.flickr.com/photos/jrvogt81/114975513/



Those who use social media to only push out their church's
messages miss the opportunity to have an engaging
conversation with their online community.

Have an authentic voice that connects with your community.
  Tell stories
  Be encouraging
  Appreciate and champion the followers in your online, and
  offline, community.
Once you start using social media

  Follow through and use the tools.
  You don’t have to use every tool.
  Avoid the shiny-object syndrome.
  Tailor your social strategy to fit your objectives.
  You need to have a thick skin.
  Not always going to be nice and friendly.
  Expect challenges to the Message.
  Above all, foster a positive community experience.
Sources & Additional Resources
http://www.marketingtwins.com/2010/ministry-nonprofit/7-easy-things-for-churches-to-do-on-your-facebook-
page-before-christmas/
http://stevefogg.typepad.com/blog/2010/11/21-ways-your-church-can-leverage-social-media.html
http://www.sharefaithblog.com/2011/01/church-social-media-bad-practices/
http://www.ministrybestpractices.com/2009/02/why-should-your-church-invest-in-social.html
http://pewinternet.org/Infographics/2011/Generations-and-gadgets.aspx Generations
http://www.pewinternet.org/Reports/2011/The-Social-Side-of-the-Internet.aspx
http://www.slideshare.net/UUANewMedia/social-media-and-congregational-mission
http://www.lancemorgan.me/3-ways-to-strengthen-your-church-social-media-voice/
http://rocketplantstudio.com/free-download-church-planters-guide/
http://rocketplantstudio.com/wp-content/uploads/2010/11/ChurchPlantersGuideToSocialMedia_12012010.pdf
http://www.ministrybestpractices.com/2011/01/never-having-to-cancel-church.html
http://www.edstetzer.com/2011/01/this-morning-we-released-two.html
http://www.lifeway.com/article/170637/
http://www.churchmarketingsucks.com/2011/01/church-web-social-media-research/
Contact
Richie Escovedo

E-mail: richie.escovedo@gmail.com
Twitter: http://twitter.com/vedo
Blog: http://nextcommunications.blogspot.com/
LinkedIn: http://www.linkedin.com/in/rescovedo

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Social Media 101 for Congregations

  • 1. Social Media 101 for Congregations Fifth Annual Faith Community Leadership Summit February 15, 2011 Richie Escovedo | @vedo
  • 2. Lets talk about What and why social media Reasons and research Tools with purpose Examples and thoughts http://www.flickr.com/photos/hippydream/385979449/
  • 3. What is social media?
  • 4. "Social Media is a social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions." from Groundswell by Charlene Li and Josh Bernoff
  • 5. and it looks like this http://www.theconversationprism.com/
  • 7. Put simply, social media is people having online conversations.
  • 8. Why social media for congregations? Effective and efficient storytelling Connecting with people outside your church Explain your church's mission and purpose Community awareness of church ministry People want to be a part of something good Build and maintain relationships
  • 9. Churches increasingly fans of Facebook, other social media Interesting stats from 2010 study...
  • 10. 47% of churches actively use Facebook. 20% use social media tools included in church management software. 40% don’t use any social media tools. Bigger churches more likely to use Facebook: 81% with 500+ use Facebook 27% with fewer than 50 people
  • 11. 78% of churches have a website. Less than half of those churches use their site for interactive purposes (prayer requests, event registration, streamlining church processes). 15% of churches update their site more than once a week. 40% update it once a week. 42% update it once a month or less. 7% update it once a year.
  • 12. What keeps churches from providing more online content and services? 46% limited staff time 41% limited financial resources 39% limited volunteer time 35% lack of interest or demand
  • 14. Remember: People want to be part of something good
  • 15. To start, answer some questions Who will post? Who is your audience? What kinds of content will be created/shared? When will content be shared (schedule)? How will you evaluate your social media use? How will you promote the tools plus maintain safety and ethics? What are you already doing that could be re- purposed for social media?
  • 16. Where to start? Choosing the right tools is not an easy task. Follow the footsteps of success of others to help be your guide. http://www.flickr.com/photos/mommypants/319568014/
  • 18. Blog to explore topics
  • 19. Blog to explain ministry
  • 20. Blog to share mission teams
  • 21. Blog to encourage community
  • 22.
  • 23.
  • 24.
  • 25. Tips for churches on Facebook Make sure Facebook link is easy to find on website Post links plus photos/videos and "tag" volunteers Use Facebook events and encourage church community to "Share" it Ask/answer questions Reply to feedback as appropriate
  • 26. Tips for churches on Facebook Teach your Fans to tag your church's Page. Using the “tag” (the @ symbol), they can tag the church’ s Facebook Page in their own status that goes out to their friends. Shows active community on the church's Page Wall
  • 27. Greet Facebook Fans with a welcome
  • 28. Greet Facebook Fans with a welcome
  • 29.
  • 30. Twitter is... a free social messaging utility for staying connected in real- time (Twitter.com) a social networking and micro-blogging tool Yes, but what is it? connections, conversations, community, and content
  • 31. For congregations, Twitter can be... a cost-effective (free) option to accentuate existing messages; a broadcasting tool to announce relevant information to specific audiences; and a (brief) conversational tool to appropriately respond to relevant inquiries and follow-up questions or comments.
  • 32. Two Types Broadcaster Conversationalist useful if audience knows provides a "voice" what they are getting seen as an authority and another way to push source information ROE - return on works best if you have engagement good information to give a way to interact with could fill a need from those interested in the specific area or topic church all about building relationships
  • 33. Consider voice of individual or voice of a church
  • 34.
  • 35.
  • 36.
  • 38. Use video to tell your story Video content should be a key component of your social strategy. Some pastors find communicating through video easier than writing long blog posts. Most people would rather watch a video than read something. Many options, but stick with YouTube or Vimeo. Both free with easily embeddable videos for blogs/sites. Try to keep videos short (3-5 minutes) and relevant to your church. If you create video for worship services, they could be useful online as well.
  • 39. Blend personality, mission, and ministry to reach a wider audience.
  • 41. Self-hosted media content You control look, access, and share-ability
  • 42. Live streaming services From the Baptist Press: "Using the social media site Ustream, [the pastor] was able to broadcast from his home while church members logged in online for the 10:30 a.m. service. [He] created a link to Ustream from Ebenezer's website to simplify the process." If the congregation can't come to you, go to them.
  • 43. Other tools Podcasting/iTunes Allows people to consume your content on-the-go Provides audio-only content, e.g., sermons Build a consistent audience for audio (or video) and automatically supply new content Reach iTunes user base http://www.flickr.com/photos/emilybean/1216468104/
  • 44. Other tools Location-based social networking (Foursquare) see who checks-in at your church Review sites (Yelp) see what people say about your church Mobile applications QR Codes (Quick Response) get creative with this technology
  • 45. Listen to the conversation Monitor what is being said about your church. Don't know what social media tools your stakeholders are using? Start by searching for your church's name, topic on interest, etc. on Google, Google BlogSearch, Technorati, Search.Twitter, Facebook and many others. http://www.flickr.com/photos/herculie/2370039001/
  • 46. Listen to your congregation http://www.flickr.com/photos/jrvogt81/114975513/ Those who use social media to only push out their church's messages miss the opportunity to have an engaging conversation with their online community. Have an authentic voice that connects with your community. Tell stories Be encouraging Appreciate and champion the followers in your online, and offline, community.
  • 47. Once you start using social media Follow through and use the tools. You don’t have to use every tool. Avoid the shiny-object syndrome. Tailor your social strategy to fit your objectives. You need to have a thick skin. Not always going to be nice and friendly. Expect challenges to the Message. Above all, foster a positive community experience.
  • 48. Sources & Additional Resources http://www.marketingtwins.com/2010/ministry-nonprofit/7-easy-things-for-churches-to-do-on-your-facebook- page-before-christmas/ http://stevefogg.typepad.com/blog/2010/11/21-ways-your-church-can-leverage-social-media.html http://www.sharefaithblog.com/2011/01/church-social-media-bad-practices/ http://www.ministrybestpractices.com/2009/02/why-should-your-church-invest-in-social.html http://pewinternet.org/Infographics/2011/Generations-and-gadgets.aspx Generations http://www.pewinternet.org/Reports/2011/The-Social-Side-of-the-Internet.aspx http://www.slideshare.net/UUANewMedia/social-media-and-congregational-mission http://www.lancemorgan.me/3-ways-to-strengthen-your-church-social-media-voice/ http://rocketplantstudio.com/free-download-church-planters-guide/ http://rocketplantstudio.com/wp-content/uploads/2010/11/ChurchPlantersGuideToSocialMedia_12012010.pdf http://www.ministrybestpractices.com/2011/01/never-having-to-cancel-church.html http://www.edstetzer.com/2011/01/this-morning-we-released-two.html http://www.lifeway.com/article/170637/ http://www.churchmarketingsucks.com/2011/01/church-web-social-media-research/
  • 49. Contact Richie Escovedo E-mail: richie.escovedo@gmail.com Twitter: http://twitter.com/vedo Blog: http://nextcommunications.blogspot.com/ LinkedIn: http://www.linkedin.com/in/rescovedo