From the conference Competence 50+ 2007 in Gothenburg, Sweden.

1. How to handle age management in SMEs Michel Moriceau - R&D manager at CLPS (France) Competence 50+ conference Goteborg (S) – June, 18-20th 2007 Workshop 17 www.entreprises35.fr

6. Equal project « Ages et travail »(Ages & work) Theme 3E - n° FR-BRE-2004-43628 Workshop 17 - Competence 50+ conference - Goteborg (S) – June, 18-20th 2007 Final aim of Ages and work project We are working on the settlement of a set of terriorial services for SMEs, employed and unemployed people in Ille-et-Vilaine departement The set of services is a functional system which is managed in partnership. It aims at the resolution of individual and collective problems of SME actors concerned with age management. It is organised around the following functions :

7. Set of territorial services Workshop 17 - Competence 50+ conference - Goteborg (S) – June, 18-20th 2007 Feedback Assessment Solutions Results Action in SME or towards individuals Intervention - action Orientation towards services or Redirection Screening of the request Information Website on problems related with age & possible solutions Information Free phone 1st contact

8. Fields of action of age management Workshop 17 - Competence 50+ conference - Goteborg (S) – June, 18-20th 2007 To anticipe & act upon Age management in SMEs Maintenance & renewal of skills Integration of newcomers Management of leavers Seniors activity Intergenerational relations Recruitment Professional mobility Career management

10. Methodology of age diagnosis Workshop 17 - Competence 50+ conference - Goteborg (S) – June, 18-20th 2007 Analysis, construction of population typology, identification of main problems Description of production process, job positions, work situations and skills Identification & control of HRM processes Skills management Work organisation HR information processes Analysis of links between work organisation & staff caracteristics to identifiy differences linked with age Analysis of strategic factors & actors Objectives Sociological at cultural Employment & skills system HR diagnosis Démographic Strategic Approach Typology of working population Key points to be watched Diagnosis of information needs on work situations and skills HRM description (process, organisation,…) Age management situation and practices Demographic evolutions of population at work Links age / lenghth of service / professional wear / absenteeism Strategical factors, Strategical skills Output