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•Xebec Digital has over 5 years
               of experience with a young team
               of 30 members specializing in
               various fields of Digital
Who is Xebec   Marketing
Digital?       •Experience across verticals like
               Education, Travel, FMCG,
               Banking and Finance,
               Ecommerce etc. in Digital
               Advertising
               •Xebec Digital is the Digital wing
               of Xebec Communications Pvt.
               Ltd., a 20 year old full-service
               agency
• To be a world class company that
            develops and employs the best
Vision      digital marketing strategies and
            creative solutions to build
            profitable brands.




          • To build cutting edge digital
            platforms– for clients to engage
Mission     with their customers– and create
            a community of brand patrons–
            which results in the desired
            business impact.
Xebec Digital’s Value Proposition


                         Understand your
                       current and potential
                         customer profile,       Understand your
  Understand your                                                       Create insight driven
                       business environment    business objective and
 business thoroughly                                                      communication
                           along with the              goals
                         opportunities and
                               threat




We take on our partner’s goals, and works towards creating a brand image and
                       perception in the Digital space
    We Engage. We Build. We ensure you are part of the buzz online
Key Benefit Descriptors
                                           Create
                                         Engagement

Business Side                                                                   Brand Side
                           Generate                      Build
                           Response                   Communities




                   Create                                         Build brand
                Transactions                                       patrons




                               Create                   Create
                               Results                 leverage


                                           Create
                                           Equity
Suite of      GOOGLE
             ADWORDS
                                 SEO
                                              WEBSITE
                                            DEVELOPMENT
Services
                            DIGITAL MEDIA
           DIGITAL MEDIA                    DIGITAL MEDIA
                              CREATIVE
              BUYING                          RESEARCH
                            DEVELOPMENT


           DIGITAL MEDIA       MOBILE
                                             APPLICATION
             CAMPAIGN        MARKETING &
                                            DEVELOPMENT
           MANAGEMENT        TECHNOLOGY


                             SOCIAL MEDIA
           EXPERTS IN WEB
                            MARKETING AND   VIDEO STRATEGY
            TECHNOLOGY
                             OPTIMIZATION
We offer 360° Digital
Services for your brand. In
case you choose to use only
some of the services, we will
always work in the context of
your brand identity as a
whole
DIGITAL PENETRATION IN INDIA—SOME STATISTICS

                                  1.2 BILLION - INDIAN POPULATION


                                 858 MILLION – MOBILE SUBSCRIBERS

                                  100 MILLION - INTERNET USERS (8%
                                            Penetration)

                              41 MILLION - USERS ON SOCIAL NETWORK
                                         (41% Penetration)




  The number of internet users in India has grown by 25% in the last 12 months
20 million Indians use the internet everyday. Of which, 2% are from the rural areas
                        and 59% access through the mobile
            An average internet user spends 26 minutes online each day
The Digital Advertising is
not just about building a
website and having a
Facebook page.

Google yourself and see
what comes up
•10 million 3G connections within 6
                                       months of launch (equal to the base of
                                       wireline broadband connection)
 India                                 •2nd largest user base for Google+ and
 Online                                Orkut in the world
                                       •28% of travel gets booked online. 117
                                       million transactions on IRCTC alone
                                       •47% of the classified business is online
                                       •7% of bank users access their accounts
                                       online
                                       •25% of IT returns were filed online in
                                       2010-11
                                       •Close to 50% of music revenues in India,
                                       come from mobile downloads


Currently, digital advertising has a 7% market share with a spend of Rs. 1850 crores
                                     ($415 million)
•376 million internet users by 2015
             •38 million users transacting online
Projection   by 2015
             •Time spent online will grow by
             27% per user
             •Digital Advertising expected to
             grow and gain 9% market share
             with a spend of Rs. 7000 crores
             ($1.6 billion) by 2015
14%                      From Social Media       Influence of the
                  23%
                                                       Internet in the
                               Recommendations
                               from Family             Decision Making
                               Recommendations         Process in India
30%
                               from Friends
                  33%          Online Product
                               Review



  •More than 4 in 10 Indians are likely to share (post a review/ Tweet) a negative
  experience
  •66% of Internet users check online reviews before making a purchase decision
  •Almost 50% consumers’ use and trust social media sites while making online purchase
  decisions
  •65% of car buyers in India use the Internet to research vehicles before buying


                     Users are influenced by each other.
        They work together to amplify a message and create an impact.
SO, WHY ARE YOU
NOT THERE?
Xebec Digital’s
approach
REACH out to your
                                   existing and potential

Digital
                                          audience


Strategy
                                    ENGAGE with them




                                     CONVERT them to
                                   bring you ROI and gain
                                     consumer insights


• Being a young , enthusiastic and passionate team with 95% of us
  being below age of 28 and spending 90% of our time online, we
  understand how the Digital World works and get the vertical
  expertise from our mainline division
• We can ideate workable ideas that will enable real-time
  engagement between you and your audience
Big Idea from our
proprietary
thinking tools
                       Breaking down the
                       Business Challenge
                       to develop
                       customized
                       solutions




     EXPERIENTIAL    SOLUTION
      MARKETING     MARKETING
Arriving
at the Big
Idea
              Research        Business Insight          Big Idea




                                  Develop
                                                   Integrate Digital or
             Establish top      Experiential
                                                    use Digital as the
              MindShare       Marketing with
                                                        big idea
                             Digital as the base




         Influence Buying
                               Brand Equity
              Decision
With
  Xebec, achieving
  Goals is not
  Random



                                                                                       ITS ALL
                                                                   USE INSIGHT TO
                                                                                    TOWARDS THE
PLAN   STRATEGIES   COMMUNICATE   OPTIMIZE   GOAL FLAG   MEASURE      FURTHER
                                                                                     CAMPAIGN
                                                                     OPTIMIZE
                                                                                      OBJECTIVE
•Digital can help you get
                   immediate reactions

                   •Experiment with
                   communication
ROI (Intangible)
                   •Test new products and offers

                   •Discover new and potential
                   markets

                   •Track consumer reaction

                   •Track digital conversations
                   about your products and
                   services
•Track the number of users that
                 click and interact with your
                 brand
ROI (Tangible)   •Track the number of users that
                 show an interest in your product
                 or service

                 •Track the number of people
                 talking about you
•Measurability: Track the number of
                   people viewing your ad
                   (Impressions), interacting with your brand
                   (Clicks) and Enquiring about your brand
Measurement        (Leads)
                   •Real-time Analysis and Reporting of the
and Analysis for   performance of each of the portals.
Quantitative ROI   Allowing, real time reallocation of budgets
                   to get highest ROI
                   •Goal Flagging if portal targets are not
                   achieved during the campaign
                   •Attributed Channel for Conversion that
                   will show us the consumers online pattern
                   from the time he saw our ad to the time
                   he converted
                   •Path length i.e. how many times he
                   interacted with the ad before converting
                   •Time lag i.e. time between first
                   interaction and last before conversion
•End to end digital services from online
                marketing consultancy to delivery and
Why Xebec for   tracking

your Digital    •One of the evangelists in the digital space
                having over 5 years of experience
Needs?
                •Proprietary thinking tools to deliver digital
                solutions in alignment with the marketing
                goals
                •In depth industry understanding of the top
                5 verticals - Travel, Automobile, Ecommerce/
                Retail, BFSI and Education
                •Publish research papers on each of these
                industries
                •Continuous research on new tools and
                technology which will help our clients
                become top players and lead the industry
•First ones to develop a number enabled
              mobile website for easy navigation
Innovative    •Took clients like Bank of Maharashtra and
Initiatives   Symbiosis International University online
              for the first time
              •First ones to develop the Reach-
              Engagement-Conversion matrix that leads
              to media effectiveness
              •Developed a Directors Forum for SIU that
              allowed students to interact with Directors
              •First study planner application on
              Facebook
              •Brought 2 complimentary brands namely
              Credila and NextLeap, on the same
              platform to co-exist and benefit mutually
Some of
our clients
Some more
clients
PROJECT
Case Study #1                • 360 degree digital visibility, that included a mobile
Symbiosis                       compatible website, visibility across educational (niche
                                portals), horizontal portals and social portals.
National                     • Realizing the need in the student community for
                                mentorship, developed the Directors Forum that allowed
Aptitude Test                   students to interact with Directors of various institutes.
(SNAP)                       • Created social presence that helped address concerns on
                                Symbiosis and encourage registrations
                             • Developed progressive communication to ensure the
BACKGROUND                      message was in sync with the student mindset
Symbiosis University is      RESULT
one of the leading           • Created an impact in the Student community through the
universities in India           aggressive digital presence
offering a range of UG       • Played a vital role in increasing total registrations by 10%
and PG courses. Over the        from the prevailing year
last 3 years they have       • 50% of students engaging on the social platforms to
been noticing a drop in         register for Symbiosis
registrations for their PG   • Covered by 3rd party websites like WatBlog for the Digital
entrance test (SNAP).           presence
Our objective was to
                             • 22% of enquiries generated register for SNAP, as against
turn it around                  the industry average of 5% conversion
Interactive
Landing
Page
Admissions
Emailers
Admissions
Emailers
Application
Promotional
Mailer
Mailer for the
second round of
Communication
Hurry
Mailers!
Mailers to
increase
fans on the
FB page
PROJECT DETAILS
Case Study #2               • From the range of products offered by BOM, we
                               selected the products that were in demand at
Bank of                        the time and created a custom strategy for each

Maharashtra                    one of them depending on the target customer
                               online behavior.
                            • The products advertised included Home
                               loan, SME loan, Term Deposits, Education loan
                               and Branding Activity
BACKGROUND
Bank of Maharashtra is
a PSU that undertakes       CAMPAIGN RESULT
traditional advertising.    • Built the Bank of Maharashtra brand in the
As their year ending was      Digital Space
approaching, they           • The traffic to the website increased by many
needed to increase            folds
visibility and capitalize
                            • Through the visibility, reached consumers with
on customers investing
                              102 million impressions (duplicated) and
at that time
                              engaged with 2.65 lakh users
                            • Helped generated offline product sales for BOM
PROJECT DETAILS
                               • Jewelry is a luxury and high value category that
                                  consumers are not comfortable purchasing online.
Case Study #3
                               • But, looking at the market scenario, we knew that
Gitanjali Gifts                   was the next place Gitanjali needed to be, to drive
                                  sales
                                   – Ecommerce in India is estimated to be USD
                                       $10 billion i.e. $100 USD per internet user.
                                       67% of ecommerce comes from Mobile users
                                       in India
BACKGROUND
                                   – There are currently 17 million ecommerce
Gitanjali Gifts is a leading
                                       users
Jewelry brand in India that
has a large presence on        • Took Gitanjali online for the first time on Google
                                  Search
ground and in the print
media. The brands under
Gitanjali have high brand      CAMPAIGN RESULT
equity and high recall         • Created an interest in customers for Jewellery
value in the minds of the         Gifting
consumers. They had just       • Encouraging users to purchase high value
launched their ecommerce          products online
portal and are looking to      • Increased their sales many fold with a 400%
drive traffic to it               return on their investment for digital sales and
                                  higher footfalls in their shops
PROJECT DETAILS
Case Study #4                • Cox and Kings has a wide range of products
                                suited for all types of travel across age groups.
Cox and                      • To engage with each of these TG’s we ran

Kings, India                    themes and contests across all social platforms
                                to enjoy higher brand recall and sale of packages
                             • The promotion was tropical to ensure it
                                appealed to the mindset of the consumer


BACKGROUND                   CAMPAIGN RESULT
Cox and Kings India had a    • Created a meaningful social media presence
minimalistic presence on        which inspired people to travel
social platforms. They did   • Created User Generated Content (UGC) that is
not have any strategy in        free of cost
their implementation and     • Created conversation which adds to the equity
realized that their             of the brand.
consumers are primarily      • Increased Likes by 60% in 7 months without
on this platform.               media spend
Considering their            • Ensured almost 30 likes on average across all
product, they needed to         posts, 5 comments and 6 shares
engage their customer        • Ensured the highest Fans to Engagement ratio in
and inspire them to travel      the Travel sector in India
Credentials




• Members of IAMAI
Thank You!

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Xebec digital credentails

  • 1.
  • 2.
  • 3. •Xebec Digital has over 5 years of experience with a young team of 30 members specializing in various fields of Digital Who is Xebec Marketing Digital? •Experience across verticals like Education, Travel, FMCG, Banking and Finance, Ecommerce etc. in Digital Advertising •Xebec Digital is the Digital wing of Xebec Communications Pvt. Ltd., a 20 year old full-service agency
  • 4. • To be a world class company that develops and employs the best Vision digital marketing strategies and creative solutions to build profitable brands. • To build cutting edge digital platforms– for clients to engage Mission with their customers– and create a community of brand patrons– which results in the desired business impact.
  • 5. Xebec Digital’s Value Proposition Understand your current and potential customer profile, Understand your Understand your Create insight driven business environment business objective and business thoroughly communication along with the goals opportunities and threat We take on our partner’s goals, and works towards creating a brand image and perception in the Digital space We Engage. We Build. We ensure you are part of the buzz online
  • 6. Key Benefit Descriptors Create Engagement Business Side Brand Side Generate Build Response Communities Create Build brand Transactions patrons Create Create Results leverage Create Equity
  • 7. Suite of GOOGLE ADWORDS SEO WEBSITE DEVELOPMENT Services DIGITAL MEDIA DIGITAL MEDIA DIGITAL MEDIA CREATIVE BUYING RESEARCH DEVELOPMENT DIGITAL MEDIA MOBILE APPLICATION CAMPAIGN MARKETING & DEVELOPMENT MANAGEMENT TECHNOLOGY SOCIAL MEDIA EXPERTS IN WEB MARKETING AND VIDEO STRATEGY TECHNOLOGY OPTIMIZATION
  • 8. We offer 360° Digital Services for your brand. In case you choose to use only some of the services, we will always work in the context of your brand identity as a whole
  • 9. DIGITAL PENETRATION IN INDIA—SOME STATISTICS 1.2 BILLION - INDIAN POPULATION 858 MILLION – MOBILE SUBSCRIBERS 100 MILLION - INTERNET USERS (8% Penetration) 41 MILLION - USERS ON SOCIAL NETWORK (41% Penetration) The number of internet users in India has grown by 25% in the last 12 months 20 million Indians use the internet everyday. Of which, 2% are from the rural areas and 59% access through the mobile An average internet user spends 26 minutes online each day
  • 10. The Digital Advertising is not just about building a website and having a Facebook page. Google yourself and see what comes up
  • 11. •10 million 3G connections within 6 months of launch (equal to the base of wireline broadband connection) India •2nd largest user base for Google+ and Online Orkut in the world •28% of travel gets booked online. 117 million transactions on IRCTC alone •47% of the classified business is online •7% of bank users access their accounts online •25% of IT returns were filed online in 2010-11 •Close to 50% of music revenues in India, come from mobile downloads Currently, digital advertising has a 7% market share with a spend of Rs. 1850 crores ($415 million)
  • 12. •376 million internet users by 2015 •38 million users transacting online Projection by 2015 •Time spent online will grow by 27% per user •Digital Advertising expected to grow and gain 9% market share with a spend of Rs. 7000 crores ($1.6 billion) by 2015
  • 13. 14% From Social Media Influence of the 23% Internet in the Recommendations from Family Decision Making Recommendations Process in India 30% from Friends 33% Online Product Review •More than 4 in 10 Indians are likely to share (post a review/ Tweet) a negative experience •66% of Internet users check online reviews before making a purchase decision •Almost 50% consumers’ use and trust social media sites while making online purchase decisions •65% of car buyers in India use the Internet to research vehicles before buying Users are influenced by each other. They work together to amplify a message and create an impact.
  • 14. SO, WHY ARE YOU NOT THERE?
  • 16. REACH out to your existing and potential Digital audience Strategy ENGAGE with them CONVERT them to bring you ROI and gain consumer insights • Being a young , enthusiastic and passionate team with 95% of us being below age of 28 and spending 90% of our time online, we understand how the Digital World works and get the vertical expertise from our mainline division • We can ideate workable ideas that will enable real-time engagement between you and your audience
  • 17. Big Idea from our proprietary thinking tools Breaking down the Business Challenge to develop customized solutions EXPERIENTIAL SOLUTION MARKETING MARKETING
  • 18. Arriving at the Big Idea Research Business Insight Big Idea Develop Integrate Digital or Establish top Experiential use Digital as the MindShare Marketing with big idea Digital as the base Influence Buying Brand Equity Decision
  • 19. With Xebec, achieving Goals is not Random ITS ALL USE INSIGHT TO TOWARDS THE PLAN STRATEGIES COMMUNICATE OPTIMIZE GOAL FLAG MEASURE FURTHER CAMPAIGN OPTIMIZE OBJECTIVE
  • 20. •Digital can help you get immediate reactions •Experiment with communication ROI (Intangible) •Test new products and offers •Discover new and potential markets •Track consumer reaction •Track digital conversations about your products and services
  • 21. •Track the number of users that click and interact with your brand ROI (Tangible) •Track the number of users that show an interest in your product or service •Track the number of people talking about you
  • 22. •Measurability: Track the number of people viewing your ad (Impressions), interacting with your brand (Clicks) and Enquiring about your brand Measurement (Leads) •Real-time Analysis and Reporting of the and Analysis for performance of each of the portals. Quantitative ROI Allowing, real time reallocation of budgets to get highest ROI •Goal Flagging if portal targets are not achieved during the campaign •Attributed Channel for Conversion that will show us the consumers online pattern from the time he saw our ad to the time he converted •Path length i.e. how many times he interacted with the ad before converting •Time lag i.e. time between first interaction and last before conversion
  • 23. •End to end digital services from online marketing consultancy to delivery and Why Xebec for tracking your Digital •One of the evangelists in the digital space having over 5 years of experience Needs? •Proprietary thinking tools to deliver digital solutions in alignment with the marketing goals •In depth industry understanding of the top 5 verticals - Travel, Automobile, Ecommerce/ Retail, BFSI and Education •Publish research papers on each of these industries •Continuous research on new tools and technology which will help our clients become top players and lead the industry
  • 24. •First ones to develop a number enabled mobile website for easy navigation Innovative •Took clients like Bank of Maharashtra and Initiatives Symbiosis International University online for the first time •First ones to develop the Reach- Engagement-Conversion matrix that leads to media effectiveness •Developed a Directors Forum for SIU that allowed students to interact with Directors •First study planner application on Facebook •Brought 2 complimentary brands namely Credila and NextLeap, on the same platform to co-exist and benefit mutually
  • 27. PROJECT Case Study #1 • 360 degree digital visibility, that included a mobile Symbiosis compatible website, visibility across educational (niche portals), horizontal portals and social portals. National • Realizing the need in the student community for mentorship, developed the Directors Forum that allowed Aptitude Test students to interact with Directors of various institutes. (SNAP) • Created social presence that helped address concerns on Symbiosis and encourage registrations • Developed progressive communication to ensure the BACKGROUND message was in sync with the student mindset Symbiosis University is RESULT one of the leading • Created an impact in the Student community through the universities in India aggressive digital presence offering a range of UG • Played a vital role in increasing total registrations by 10% and PG courses. Over the from the prevailing year last 3 years they have • 50% of students engaging on the social platforms to been noticing a drop in register for Symbiosis registrations for their PG • Covered by 3rd party websites like WatBlog for the Digital entrance test (SNAP). presence Our objective was to • 22% of enquiries generated register for SNAP, as against turn it around the industry average of 5% conversion
  • 32. Mailer for the second round of Communication
  • 35. PROJECT DETAILS Case Study #2 • From the range of products offered by BOM, we selected the products that were in demand at Bank of the time and created a custom strategy for each Maharashtra one of them depending on the target customer online behavior. • The products advertised included Home loan, SME loan, Term Deposits, Education loan and Branding Activity BACKGROUND Bank of Maharashtra is a PSU that undertakes CAMPAIGN RESULT traditional advertising. • Built the Bank of Maharashtra brand in the As their year ending was Digital Space approaching, they • The traffic to the website increased by many needed to increase folds visibility and capitalize • Through the visibility, reached consumers with on customers investing 102 million impressions (duplicated) and at that time engaged with 2.65 lakh users • Helped generated offline product sales for BOM
  • 36. PROJECT DETAILS • Jewelry is a luxury and high value category that consumers are not comfortable purchasing online. Case Study #3 • But, looking at the market scenario, we knew that Gitanjali Gifts was the next place Gitanjali needed to be, to drive sales – Ecommerce in India is estimated to be USD $10 billion i.e. $100 USD per internet user. 67% of ecommerce comes from Mobile users in India BACKGROUND – There are currently 17 million ecommerce Gitanjali Gifts is a leading users Jewelry brand in India that has a large presence on • Took Gitanjali online for the first time on Google Search ground and in the print media. The brands under Gitanjali have high brand CAMPAIGN RESULT equity and high recall • Created an interest in customers for Jewellery value in the minds of the Gifting consumers. They had just • Encouraging users to purchase high value launched their ecommerce products online portal and are looking to • Increased their sales many fold with a 400% drive traffic to it return on their investment for digital sales and higher footfalls in their shops
  • 37. PROJECT DETAILS Case Study #4 • Cox and Kings has a wide range of products suited for all types of travel across age groups. Cox and • To engage with each of these TG’s we ran Kings, India themes and contests across all social platforms to enjoy higher brand recall and sale of packages • The promotion was tropical to ensure it appealed to the mindset of the consumer BACKGROUND CAMPAIGN RESULT Cox and Kings India had a • Created a meaningful social media presence minimalistic presence on which inspired people to travel social platforms. They did • Created User Generated Content (UGC) that is not have any strategy in free of cost their implementation and • Created conversation which adds to the equity realized that their of the brand. consumers are primarily • Increased Likes by 60% in 7 months without on this platform. media spend Considering their • Ensured almost 30 likes on average across all product, they needed to posts, 5 comments and 6 shares engage their customer • Ensured the highest Fans to Engagement ratio in and inspire them to travel the Travel sector in India