Designing for the Ubicomp Era: Services, Objects and Mental Models

Designing for the Ubicomp era
B-Ware IoT Week - October 5th, 2011, Brest, France
Pierrick Thébault
Bell Labs Applications Domain
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ABOUT ME
HELLO

Bell Labs France
Application Studio

Pierrick Thébault
Designer
PhD candidate at Arts et Métiers Paristech
I do research in service design,
interactions techniques and user
experience for smart objects and
environments.


AGENDA

1.  The Ubiquitous Computing era
2.  Designing objects/services
3.  Bell Labs approach
4.  Perspectives and papers

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1.
UBIQUITOUS COMPUTING

4


UBICOMP
ABOUT

“We are trying to conceive a new way of thinking about
computers in the world, one that takes into account the
natural human environment and allows the computers
themselves to vanish into the background.”
Weiser, M., 1995. The computer for the 21st century. Scientific American, 272(3), 78–89.

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UBICOMP
ABOUT Photo http://www.flickr.com/photos/ikkoskinen/322532360/sizes/o/in/photostream/

Does the
concept of
applications
apply to
objects?

6


UBICOMP
ABOUT

Does the
concept of
applications
apply to
objects?

7


UBICOMP
RESEARCH

Ambient Intelligence
Smart environments
Pervasive Computing
Anything, anywhere, anytime
Situated computing
Context-aware systems

Physical computing
Tangible interfaces Internet of Things
Smart objects

Wearable computing Sentient computers
Augmented senses A shared perception of the world

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UBICOMP
FEW EXEMPLES

Sifteo

Oasis project

Olinda Radio Wimm
6th sense

Nabaztag

NoDesign

Mediacup

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2.
DESIGNING OBJECTS/SERVICES

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QUOTE

“Information no longer needs to be the purpose of an
object, but one of many qualities that enables it to be
useful and desirable in ways that are more directly related
to people’s wants and needs.”
Kuniavsky, M. 2010. Smart things: ubiquitous computing user experience design. Morgan Kaufmann Publisher.

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A SMALL DIFFERENCE

•  Process information •  Do not process information
Devices •  Direct connection Things •  Indirect connection

id shortcuts
Web
labels history

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VISION

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RESEARCH QUESTIONS

1 What objects should be augmented? ?

What type of feature or capabilities should be
2
added to objects?

What human-object interactions
3
should be designed?

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A STUDY OF SERVICES’ IMPACT

To avoid potential
confusion and poor
Shape Interactions
acceptance, it is needed to
carefully anticipate,
evaluate and avoid
potential conflicts,
tensions and ambiguity
brought about by the
Services Relations services that are likely to
augment our everyday
objects.

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3.
APPROACH

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USERS’ NEEDS
APPROACH

How to
identify
users’s
needs?

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USERS’ NEEDS
CONTEXTUAL INVESTIGATION

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USERS’ NEEDS
PARTICIPATORY DESIGN

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SERVICE DEFINITION
APPROACH

What
type of
services
can be
designed?

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SERVICE DEFINITION
CAPABILITIES

www www Web resources!

Deliver 
Share 
Trigger!

Objects!

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SERVICE DEFINITION
TYPOLOGY

DESKTOP-BASED
TO MONITOR OBJECTS

APPLICATIONS
OBJECT-BASED
TO AUGMENT OBJECTS

ENV-BASED
TO ORCHESTRATE OBJECTS

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MENTAL MODELS
APPROACH

How to
capture
mental models
of an objects’
ecosystem?

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MENTAL MODELS
PROTOCOL

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MENTAL MODELS
FINDINGS

THE NETWORK MAP THE PERSONAL TIMELINE

THE COMPUTER BRAIN THE INTERNET BUBBLE

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OBJECT
APPROACH

How to
redesign
existing
objects?

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OBJECT
ALARM-CLOCK

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OBJECT
HACKING

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OBJECT
REDESIGN

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OBJECT
REDESIGN

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OBJECT
MODULES

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OBJECT
MODULES

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OBJECT
APPROACHES

Augmented object Materialization Explosion of functions

App USER INTERFACE
App USER INTERFACE
ACTIONS
USER INTERFACE Apps +
ACTIONS ACTIONS SHAPE

PRIMARY FUNCTIONS PRIMARY FUNCTIONS App

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4.
PERSPECTIVES & PAPERS

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PERSPECTIVES
OTHER CHALLENGES

To collaborate To ensure adoption To go further

Methodologies User-defined Scale(s) of
& tools infrastructures experience

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REFERENCES
PAPERS
« Navigating the Web of Things: visualizing and interacting with Web-enabled
objects »
Mathieu Boussard, Pierrick Thébault
International Symposium On Leveraging Applications of Formal Methods, Verification and
Validation
Heraklion, Crete, October 2010.

« EnvB: An Environment-based Mobile Browser for the Web of Things »
Pierrick Thébault, Mathieu Boussard, Monique Lu, Cédric Mivielle, Simon Richir
Interacting with Smart Objects Workshop, Intelligent User Interfaces (IUI)
Stanford University, USA, February 2011.

« Towards the Design of Intelligible Object-based applications for the Web of
Things »
Pierrick Thébault, Dominique Decotter, Simon Richir
2nd international workshop on the Web of Things (WoT 2011), Pervasive
San Francisco, USA, June 2011.

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THANKS !

pierrick.thebault@alcatel-lucent.com

Designing for the Ubicomp Era: Services, Objects and Mental Models

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