The document discusses the rise of social, local, and mobile (SoLoMo) technology and its importance for small businesses. It notes that smartphones are being used for more than just phones, including social media, local searches, and mobile apps/websites. The document recommends that businesses create a mobile-friendly presence using strategies like QR codes, mobile-optimized websites and apps in order to connect with customers who are increasingly using smartphones.

1. Mobile websitesand the future of ONLINE TECHNOLOGY

3. Smartphones

4. QR Codes

5. Phone Apps

7. Why Now?

8. Smartphone Owners Smartphones in context (from Pew Internet) 83% of all American adults ages 18 and older own a cell phone. Of these cell phone owners, 42% own a smartphone, which translates to 35% of all adults. 59% of smartphone owners use their phone to access social networking sites (the SO in SoLoMo!)

9. SMARTPHONES - benefits The vast majority of business people are now smartphone users. more opportunities for business important information can be accessed, edited or responded to from anywhere Smartphones are portable and powerful and are usually with you. Valuable tool for business owners and staff to stay connected with their audience.

11. social media

13. Mobile Shopping A recent survey revealed that mobile internet users prefer shopping on a mobile device rather than a laptop due to the ease and convenience. May 2011

14. Mobile Shopping – How? eBay — customers spent nearly $2 billion using their mobile phones in 2010, a 175% leap over 2009. Taco Bell — gives people directions to the nearest Taco Bell on their handset. What better way to get a customer in the door. Starbucks – Starbucks offers the nation’s largest mobile payment network - a “touch to pay” system that allows the customer to pay with their smartphone, which is always with them.

15. What about MY business? Most of the same technologies that large corporations and retail chains are using to interact with their customers is available to small business owners for FREE.

16. Local Businesses Using Technology Tess Challis, a local author of Vegan cookbooks and a nutrition advisor, uses a blog, Facebook and an electronic newsletter (eNews) to interact with her audience and build a customer base who promotes her book and workshops through their own social networks. Using social media, Tess connected with a photographer who provided professional photos of the meals she cooked using Tess’s recipes.

17. Technology: Using Facebook to Share Information

18. Another Local Business Using Technology West Davies/Jim Smith Realty West Davies – prolific internet presence! Posts local Pagosa Springs photos and videos on Facebook and YouTube Tweets local information Created a Pagosa Springs tweet group Finds articles to share online with his audience His blog is called “All Things Pagosa” The reward?

20. Photos

22. The SOCIAL in SoLoMo… The small-town, local business model is thriving in an online economy that is SOCIAL. The Thank-you Economy-where everybody knows your name. It’s all about the customer!

23. Parelli Social Media Using social tools in the Thank You economy: Facebook YouTube/ParelliTube Live Video chats Parelli Connect

27. Parelli Connect – Worldwide

32. Intuitive navigation

33. Interaction with the companyMake it easy for them!

34. The SOCIAL in SoLoMo… Local Radio Shack or WalMart A business who interacts with customers or A business closed to online audience Which one will thrive with SOCIAL?

35. Localization MarketingThe LOCAL in SoLoMo… Google has strengthened their position in local search Recent purchase of Zagat Competing with web-native companies like Yelp, particularly for high-volume searches for restaurants and hotels. From local reviews on Google or your local online paper, your customer is able to find information about you — unless you have not made yourself easily found online.

36. Localization Marketing

37. Localization Marketing – Get Found! A new potential customer with a smartphone may do the following: Look for a business close by. Read the reviews. Take a look at your site or menu or hours Get directions

38. Smartphones make local search EASY On a smartphone with Google, simply type search term, then click Places for local results.

40. Is the phone number easy to find?

41. Are address and phone clickable?

43. Is the phone number easy to find?

44. Are address and phone clickable?

46. Is the phone number easy to find?

47. Are address and phone clickable?

49. The MOBILE in SoLoMo… Smartphones are way more than phones… Function as mini-computers Custom notifications to know when you’ve been contacted Many SOCIAL apps to connect with customers Portable and Mobile:carried in pockets and purses of your audience

50. How do we evolve from a Desktop site to a Mobile site?

51. One Internet Web designers and developers should consider the user from a more flexible viewpoint and plan better, more robust online experiences. Be wary of browser-specific or device-specific applications Proprietary versus Open technologies Mobile Web Best Practices (W3C)

52. The ‘Mobile First’ Principle -from Eric Schmidt, former Google CEO Websites are still largely being designed primarily for desktop use. This causes problems down the road when it’s finally decided to create a mobile site, and designers and developers are forced to work “backwards”. New businesses should build for mobile FIRST. Existing businesses should re-think their sites.

53. The ‘Mobile First’ Principle Switch to mobile. Users are – so should your business site.Studies are showing that eventually we won’t even need traditional versions of desktop-optimized sites. Clarify your message.What needs to be included and what doesn’t? Mobile web design tends to be clutter-free. Include only what’s necessary. Make sure it’s readable, and make sure it works. Know the user. Creating a mobile website can be an enlightening exercise for your business message, as well as a chance to re-evaluate your quick-pitch. Add “nice-to-have” capabilities or design elements as you move to desktop site versions. Consider the substance of a site before navigation and fancy widgets.

54. The ‘Mobile First’ Principle Clarify your message; make mobile clutter-free.

57. Embrace Mobile.(It’s here to stay.) What does your site look like on a mobile device? Are there small things you can change to make your existing site more mobile-friendly? Have you considered a site re-design with a mobile option?

58. SoLoMoReviewsocial-local-mobile Social tools Allow us to connect with customers and achieve higher search engine rankings Local Search/Location AwareCustomers are doing more and more local search.Get found through location-aware technology. MobileMobile sites and tools to help your businesses benefit from device portability.

59. How to make the most of Portable devices Smartphones are mobile – the MO in SoLoMo. Provide opportunities for customers to get the information they want into their smartphones as quickly and easily as possible.

61. large storage capacity.QRstuff.com

62. QR Codes can be placed in magazines on signs on products on business cards or on almost any object about which users might need information.

65. QR Codes - WHY? Easy way for customers to get the information they need without searching and without typing in a website address.

66. Parelli QR codes on Dreamhorses for sale.

68. Website

69. YouTube video

70. Social Media

71. Phone number

72. SMS message

73. Email message

74. Contact details

75. Google Maps

77. There’s an App for Apps! When you’re on the road and need to stay in touch with your customers and employees, mobile apps allow you to do so in a much faster and more effective manner. There are even mobile apps that allow you to remotely connect to and control your home or work computer!

78. Apps for Business Productivity Business Apps have their own category in the Google Marketplace and Amazon Appstore. Time tracking Expense tracking Social Media/Blog/Video posting apps Google Calendar, Mail, Docs Camera to PDF document to send or share

80. The free app gives ten lessons.

85. Data is transmitted securely via a tapto a NFC device

86. New smartphones will have NFC chips embedded

88. Google Wallet Tap phones by NFC device to: Pay get on plane or bus Download videos or product information Exchange contact info with other NFC smartphones Service and Convenience Offer coupons and promotions via NFC use underlying analytics to understand your customer on a more detailed level. Know your Customers Find out their spending patterns, what they like, how often they respond to offers and much more. Use the information to tailor offers with more intelligence and relevance.

89. Near Field Communications – Travel! e-Travel Documents via NFC: e-Passports e-Visas baggage receipts Itineraries immigration forms can be stored electronically on a smartphone and retrieved without an internet connection.

90. Google Wallet – Changing the Paying Field PayPal Verifone Visa MasterCard NFC mobile payments will have limited implementation to begin with, but are set to go mainstream once big-name supermarket brands adopt NFC technology. "Having a wallet on my phone has made it much more convenient to make purchases on the move and I like that it allows me to keep track of what I'm spending as I go."

91. Near Field Communications – Unlock it! Yale, one of the oldest brands offering locking solutions, has come bang up-to-date by developing a lock that is opened via NFC.

92. The Future of Technology…

93. Cardless Credit Cards Smartphones go with us everywhere, and so will Google Wallet.

94. Will Size Matter?

95. Motion-Operated Smartphones Smartphones will evolve, morph and contain new power sources.

96. Smartphone dynamics Consumers will re-think the concept of “phone”.

97. Hands-free Input Why can’t our phones know what we want them to do?

99. Less than 6% of college students and 8% of employees polled said TVs were important.Will YOUR business keep up with technology?

100. Mobile websitesand the future of ONLINE TECHNOLOGY Natalie Carpenter SoLoMo Technology/Red Humpy Design 970-335-8218 info@RedHumpy.com For links and downloadable presentation: SoLoMoTech.com