1. CORRUPTION PREVENTION
THROUGH
HUMAN RESOURCE DEVELOPMENT
IN
NATIONAL HIGHWAYS & MOTORWAY POLICE
A CONCEPTUAL & ANALYTICAL PRESENTATION
By
Syed Ibne Hussain, PSP
Deputy Inspector General of Police,
National Highways & Motorway Police
Islamic Republic of Pakistan

2. INTRODUCTION
TO
NATIONAL HIGHWAYS &
MOTORWAY POLICE

3.  PAKISTAN MOTORWAY POLICE (PMP) COMMENCED ITS
OPERATIONS ON ISLAMABAD – LAHORE MOTORWAY ON 26TH
NOVEMBER 1997.
 OLD G.T. ROAD WAS ALSO ENTRUSTED TO PMP IN MARCH, 2001
AND THE ORGANIZATION WAS RENAMED AS “NATIONAL
HIGHWAYS & MOTORWAY POLICE”.
 TOTAL ENFORCEMENT AREA = 2460 KM
 HUGE TRAFFIC BURDEN
 Freight Traffic 95%
 Passengers Traffic 90%
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4. Service above self to ensure safety and provide
assistance to road users. In this endeavour, it is
our commitment to give due respect to all road
users, be fair, equitable and to uphold ethical
practices at all times…
MISSION STATEMENT
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5. National Highways & Motorway Police
• A Corruption Free Department
• Nominee for UN Best Public Service Organisation Awards
• Nominee for ADB Best Efficiency Awards

6. NATIONAL ACCOUNTABILITY BUREAU OF PAKISTAN
DECLARED
National Highways & Motorway Police
A CORRUPTION FREE
DEPARTMENT
NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 6

7. United Nations Organisation has nominated
National Highways & Motorway Police
for
Best Public Service Organisation Awards
NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 7

8. Asian Development Bank has nominated
National Highways & Motorway Police
for
Best Efficiency Awards
NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 8

9. HOW WAS IT
POSSIBLE?
NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 9
• CHANGING POLICE CULTURE
• TRAINING ECOLOGY
• WORKSTATION ECOLOGY

10. NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 10
Changing Police Culture
 EXCEPTIONAL POLITICAL WILL
 PM’s Initiative
 Attractive Package
 Protection from political interference
 RULE OF LAW
 Equal & Fair Application of Law
 Raised the status/authority of police officers
 Pride in their jobs & in their organisation

11. CULTURAL
NEGATIVE POLICE CONDUCT: THE CULTURAL MATRIX
Research by Dr. Wasim Kausar and Dr. Johnston at University of EXTER U.K. on : Negative Police conduct
be changed by improvement in Training and Work Station Ecology
NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 11
Police Culture

12. Training Ecology
A Practical Approach

13. STRATEGY FOR RECRUITMENT & SELECTION OF
DEPUTATIONISTS

14.  Graduation as minimum standard
 ASI and above only
 Clean record
 Physical fitness
 Selection on merit
 Attractive pay & allowances in comparison to their
parent department
NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 14

15. STRATEGY FOR
NEWLY RECRUITED OFFICERS

16.  T.N.A. To Assess Training Needs
 SWOT Analysis: TNA Technique
 Qualified Instructors
 Modern techniques of instruction
 Syndicate/participative system
 Simulation exercises
 Case studies
 Driving skills
 Respectful Training Environment
 Foreign training (UK, Germany & France)
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17. Workstation Ecology
A Conceptual Exegesis

18. LEVEL
PAST PRESENT FUTURE
JOB ACHIEVEMENTS
JOB EXPECTATIONS
TIME
WIDENED GAP
BETWEEN
EXPECTATION AND
ACHIEVEMENT
SHOWN BY THE
J-CURVE
IVO.K.F. Feierabend: ‘Anger, Violence and Politics’; 1992; Page: 111.
HRD Strategy:
Widened gap between Job Expectations and Job Achievements creates frustration.
J – CURVE MODEL
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19. Relative
Deprivation
Pessimism
Insecurity
Aggression
Societal
Dualism
Un-Stable
Ecology
Un-Healthy
Environment
Pent-Up
Emotions
Financial
Stringency
Frustration
STRESS
Research by Dr. Wasim Kausar and Dr. Johnston at University of Exeter, UK
HRD Strategy:
Improved Training and Work Station Ecology reduces STRESS
STRESS PRONE PERSONALITY DISORDER
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20. Workstation Ecology
Practical Reforms

21.  Manageable span of control
 Chain of Command
 Neat and clean working environment
 Mess facility
 Sports activities
 Shift system and Monthly Rest
 Only moving violations be checked. No documents
seized.
 Force responsible for traffic discipline, safety of
commuters and initial action in crimes.
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Workstation Reforms

22. Welfare
 Well Paid
 Medical Facilities through Combined Military
Hospital (CMH) For NH&MP Employees
 Rewards
 Annual rewards
 Criteria: Good works, helps to commuters,
accident / crime management, enforcement
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Job Satisfaction Through Welfare

23.  Vigilances/ Inspections/ Surprise Checks
 CPO as Supervisory Officer
 SP as Competent Authority for deciding punishments
 DIG & IG as Appellate Authority
 Every complaint is dealt in all seriousness and is decided on
merit
 Daily monitoring of calls made by commuters at Help Line 130 by
Zonal Commander & Sector Commander to check response &
behavior of patrolling officers
 Close coordination with transporters, media and members of civil
society for “Civilian Oversight”
 Checks on NH&MP Officers
 Outsourced Fine Collection Units collecting fines imposed by
NH&MP
 The violator is given an option to accept/contest the penalty
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Internal Accountability System

24. HELP FIRST – PENALIZE LATER
PROVISION OF PROMPT & SIGNIFICANT HELP
PUBLIC FRIENDLY POLICING

25.  Establishment of Guidance Centres
 Lost & Found children
 Establishment of Help Line 130
 Mobile Education Units
 SMS Information Service
 First Aid services
 State of the art rescue equipment
 Trauma & medical relief centres
 Minimum weaponry displayed
 Polio Vaccination campaign
 Establishment of Drivers Training Schools
 Multan
 Kamra
 Motorway chowk, rawalpindi
 Kamonke
 Sheikhupura
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SOFT & FRIENDLY POLICING

26. HELP FIRST – PENALIZE LATER
CRIME REDUCTION
PUBLIC FRIENDLY POLICING

27. 130995
163714
220887
493407
744806
964724
776577
872171
974475
0
200000
400000
600000
800000
1000000
1200000
Helps 130995 163714 220887 493407 744806 776577 872171 974475 964724
2000 2001 2002 2003 2004 2005 2006 2007 2008
Average Helps per Month = 80394
Average Helps per day = 2643
HELPS RENDERED
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Data collected from Computer Bureau, NH&MP, Islamabad

28. 351
72
0
50
100
150
200
250
300
350
400
Before NH&MP After NH&MP
Enforcement Agencies
No.
of
Dacoities
80% Decrease
COMPARISON OF ROBBERIES/DACOITIES
AVERAGE DECREASE IN CRIME : 80%
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Data collected from Computer Bureau, NH&MP, Islamabad

29. An Agent of change
National Highways & Motorways Police

30. Motorway Police: An Agent of Change
 Replication of NH&MP Model
 Punjab Highway Patrol
 Islamabad Traffic Police
 Traffic Wardens
 All the above three are also considered
corruption free organisations
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31. NATIONAL HIGHWAYS & MOTORWAY POLICE, PAKISTAN 31