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Semelhante a Speak up when you are down
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Speak up when you are down
- 1. 1-800-328-3838 Family Health Line Collaborative experience of Beverly Jackson, BA Theresa Carlin, RN Stephanie Williams, MSW, LSW Speak Up When You Are Down
- 2. You are a MOM!* *But ….It’ not what you expected
- 4. LISTENING BEYOND WORDS Demanding Responsiveness Crying Background noise Tone of voice
- 6. Cases Words indicating help is needed. I don’t know what to do…… I am tired……. I have never felt this way before…….I think I have post partum depression My doctor told me to call last week…….
- 7. Words indicating the mother may be crisis I have a plan…… I want to end it all…… Help me I need to talk to a counselor now……
Notas do Editor
- Beverly, Stephanie and I answer the Family Health Line specifically for Post Partum Depression.
- The mother and child are in the hospital and what do you think the atmosphere is like surrounding them. How are the partners, parents, nurses and doctors. Who is cleaning and how is the mother eating? If mom or baby is uncomfortable what happens? What is the responsibility of the mother?
- Use these questions as an attempt to establish rapport. Questions that bring about negative responses can be put off temporarily and brought back to the surface as you engage the client.
- You have heard about listening today. When you are on the phone what are some of the things that help you keep listening. When you find yourself loosing concentration what do you try repeating their words mentally as they say it – it will help reinforce their message and keep you from drifting. The client is not with you and therefore you cannot see their posture or facial expressions. When you are asking the questions listen carefully to the tone of the voice and how the client pauses.
- We can never guarantee results we can assure people that they are doing what is in their interest.