2. Company Overview
Outstanding, mission-centric past performance at the intersection of Intelligence and
Law Enforcement
High performing, cost effective, high end, proven small business
Founded in 2005 by successful industry veterans & entrepreneurs
Awarded past performance at FBI and TSA
SECAF finalist for excellence
Cleared, professional workforce
100% TS/SCI
66% have advanced degrees
Average 15 years of experience
47% veterans
Consulting, analysis, and advisory services exclusively to the national security community
Organizational Planning and Program Management
Business Architecture and Analysis
Technology Management
Intelligence Processing and Data Exploitation Expertise
5. Market Discriminator:
Intelligence Processing and Data Exploitation
Subject matter expertise in intelligence
fusion/processing—both strategy & process
Significant hands-on experience developing &
enhancing operational analytical capability with
tools in production environments
(NCTC, FBI, TSC, TSA)
Data exploitation and analysis concept
development & program management (FBI)
Developed and manage requirements engineering
program for analytical tools and operational
enterprise data warehouses (FBI, TSC, TSA)
Relationships with commercial data providers and
software companies (Dun & Bradstreet, Thomson
Reuters) to create new sources for exploitation and
use in commercial tools (e.g. Palantir)
Community liaison for joint intelligence programs
Currently develop curriculum and train usage of
geospatial systems for analysis throughout the FBI
6. Case Study – National Security Mission Expansion
to Counterterrorism Task Force
MISSION
Plan, design, and help execute a high visibility National Security mission expansion to DOJ Counterterrorism
Task Force
APPROACH
Programmatic – Supported: Identification and acquisition of new information and intelligence streams for
new mission areas; privacy Impact Assessments; funding requests, budget justification, resource planning,
schedules, etc.
Analytic Operations Planning – Lead contractor to assess National Security gaps, intelligence
requirements, and threats to transition from concept phase to design phase of mission expansion.
Analytic Process Conceptualization and Prototyping – Coordinated and supported the design, testing,
and implementation of numerous analytic methodologies and processes to address the gaps and threats
identified above.
Analytic Operations Implementation– Authored overall Concept of Operations document; helped enhance
analytic process effectiveness and efficiency; identification of areas for improvement; training, etc.
OUTCOME
Initial Operations Capability achieved on-time, on-budget
Resulting operations have been recognized at the highest level (ODNI Exceptional Achievement Medal),
and are being adopted by other parts of the Task Force, and are recognized as a best-practice in the FBI.
7. Case Study – FBI Counterterrorism Task Force
MISSION
Facilitate and expedite information technology support of priority analytical requirements and provide executive staff support
APPROACH
Programmatic – Develop, advise on, and execute plans, programs, processes, and policies to manage task force
operations, administration, and communications. Conduct outreach and liaison with U.S. intelligence and law
enforcement and foreign government partners to create synergies and identify emerging technologies and alternative
analysis techniques.
Governance & Requirements Management – Establish uniform process to validate, approve, prioritize and resource
requirements. Develop enterprise strategies to support FBI programs leveraging proprietary information systems to
proactively target threats to National Security.
Strategy & Process Improvement – Embed Business Analysts within operational units to anticipate and translate
functional requirements. Research and develop analytic solutions from multi-channel All-Source data to address
enterprise-level intelligence gaps across national security program areas including the counterintelligence,
counterterrorism, and weapons of mass destruction missions.
OUTCOME
An enterprise metrics program, developed and managed by IWS, is used by Task Force leadership and FBI
Headquarters executive management to make operational and administrative decisions. Recognized by FBI Director
as best low-cost metrics solution.
An Outreach program developed and managed by IWS provides tools and methods training to FBI Field Offices
throughout the U.S., increasing awareness of capabilities that improve counterterrorism analysis.
Tight alignment between software functionality and mission needs that reflects actual requirements and the
organizational and individual user-level. Development of innovative strategies that direct precious information
technology resources according to current operational priorities. Operational requirements are well understood,
documented, traceable and prioritized to align with organizational objectives.
8. Case Study – FBI National Security Branch
IT Portfolio Management
MISSION
Provide objective program oversight and provide logical solutions to complex business problems in support of
National Security Branch–wide Information Technology (IT) needs.
APPROACH
Programmatic – Collect and analyze IT requirements across six major divisions, providing
recommendations that ensure limited budgetary and personnel resources are directed toward capabilities
that best support operational needs and objectives.
Strategy & Process Improvement – Develop and implement standardized IT management processes
across all component divisions of the National Security Branch, ensuring alignment with operational goals
and enterprise lifecycle management policies.
Training – IWS serves as the primary contract instructor for development and delivery of geospatial
intelligence analysis training; train FBI intelligence analysts and Special Agents nationwide.
OUTCOME
Ensured and enforced consolidated IT project management, appropriate allocation of IT resources and
deployment of capable and operationally suited analytic tools. The most recent example is the deployment of
the Palantir analytic platform, which has fostered substantial cross-organizational collaboration with the
USIC, and has led to opening several new investigative cases.
New and innovative geospatial analysis training program that has led to FBI personnel achieving
basic/advanced certifications in geospatial intelligence tools.
9. Case Study – FBI National Security Branch
Establishment
MISSION
Provide management support to develop and operate National Security Branch business processes.
APPROACH
Strategy Development– IWS assisted in the development of the Strategic Plans for the National Security Branch and the
Weapons of Mass Destruction Directorate
Programmatic - IWS experts have been instrumental in responding to critical inspections and Director’s office business and
strategy initiatives at the Directorate of Intelligence, and created enterprise-wide, standardized processes for the budget
development cycle for budget submissions for both the National Intelligence Program (NIP) and the FBI’s Spring Planning
Estimate (SPE).
Business Analysis – IWS regularly performs analysis and helps to develops processes required to respond to requirements
from ODNI, FBI Executive Management and Finance, and DOJ.
Process Improvement – IWS ensures that the Intelligence Budget Planning Submission (IPBS) and the Congressional
Budget Justification Book (CBJB) are properly coordinated with all FBI divisions responsible for executing NIP funds, and
provides key liaison with the FBI Finance Division to ensure coordination with the SPE Budget Submission through DOJ.
OUTCOME
IWS provided direct liaison support to the IC and developed improved processes for acquiring Intelligence Product feedback,
helping to identify best practices and establishing a customer feedback working group.
Significantly improved training program efficiencies and participated in the initial development of career paths for special
agents and intelligence analysts. IWS analysis led to a reallocation of resources and savings of over $4 million
Consistently recognized for content input and evaluation for internal and external reviews of all National Security budgetary
requests.
Received FBI Program Management and Support Services Contract Extraordinary Contributor Award
10. Case Study – FBI Enterprise System
Business Management Support
MISSION
Establish an environment for maturing and growing a critical data warehouse initiative into a proactive,
strategic, well-managed, user- and mission-focused enterprise program
APPROACH
Business Process Improvement – Design, implement and manage new business processes leveraging existing tools,
technology, and personnel, allowing the operational business manager to gain visibility and control over program efforts.
User Advocacy & Outreach – Establish relationships with enterprise users, leveraging adhoc user groups to assist in identifying
critical system requirements, supporting design reviews, and user acceptance testing, as well as enhancing user support and
training.
Governance & Requirements Management – Institute a requirements management framework and workflow that moves
enhancement requests through analysis, prioritization, technical assessment, development, and deployment to the enterprise.
Analysis of Tech Solution Alternatives – Provide early, iterative, user- and mission-focused design reviews to flesh out best-
bang solutions among various technical alternatives; factor these into both near- and long-term architecture planning and fiscal
year programmatic planning.
OUTCOME
System utilization has more than doubled (to > 10,000 users), becoming the 2nd most utilized system across the entire FBI.
Program planning efforts are aligned to mission and user priorities.
User feedback indicates a strong sense of community ―ownership‖ across the enterprise.
Risks of budget constrained environment have been reduced through identification of best value enhancements.
Detailed prioritized requirements and enhanced business processes with the technical team are driving significant enhancements
in application, data, and search architectures.
11. Case Study – TSA Secure Flight
MISSION
Migrate watch list matching from the aviation industry to the USG, spanning roughly 2M passengers daily
APPROACH
Strategy & CONOPS – Re-base-lined the program’s ConOps, balancing list matching and operational best
practices with sound compliance, privacy, and redress programs
Business Architecture – Implemented a Business Architecture Team that focuses on the implementation of
solutions spanning process, technology, and human capital.
Requirements – Deployed a Release and Requirements Management practice ensuring the ―right
capabilities were deployed first‖.
OUTCOME
Deployed (i.e., migrated) the first aircraft operator on 1/15/2010
Completed all domestic carrier migrations to Secure Flight on June 22, 2010 and all international carriers to
Secure Flight on November 23, 2010.
Saw a significant improvement in the identification of known or suspected terrorists (vs. the legacy aviation
industry’s practices).
Key contributor to the government winning a GCN award for IT achievement
12. Case Study – FBI Terrorist Screening Center (TSC)
MISSION
Direct Support to Leadership in establishment of TSC Initial Operating Capability, Development of Strategic Plans, Business Architecture and
Requirements Group, Total Life Cycle Management, Enterprise Architecture, Governance and Portfolio Management. Advanced Planning,
Design and Build-out of New Primary Facility and Continuity of Operations (COOP) Sites.
APPROACH
Strategic – IWS employee acted as advisor to first Director and Deputy Director of the TSC, assisting in the establishment of initial
organizational plans, technology capabilities, and operations processes. Liaison to the IC on behalf of TSC.
Programmatic – Developed TSC EA framework, Capital Investment Strategy, and Life Cycle Management Processes, then utilized
them to build out TSC’s new facility. Built project scope awareness through concise set of requirements and conceptual visualization;
Used EA as the basis for repeatable success process; Acted customer advocate and trusted agent for the construction projects;
correlated operational scenarios and program requirements to organization vision
Technical Integration – IWS built TSC’s Business Analysis team processes and procedures. Assisted in the development of the
Terrorist Screening Database (TSDB) as operations user advocates. Information Technology (IT) collaboration processes led to
comprehensive facilities integration from outside cable plant all the way to the customer desktop systems; delivery of standards-based,
compliant technology that is integral, secure, reliable and available in new facility.
Budget, Planning & Procurement – Full life-cycle support; from conceptual planning, budgeting, design through procurement ,
installation and sustainment; Capital Planning approach aligned and prioritized investments to mission and strategic objective,
leveraged during all budget build and execution reviews
OUTCOME
Initial Operating Capability of TSC and TSDB.
State-of-the-art facilities, significantly improved IT performance and operational work environments. Two piloted advanced technologies
and several product enhancements are now Agency standards. All technology and related installation labor delivered on-time and in
turnkey, end-to-end fashion. Affordable, highest priority solutions delivered per budget constraints; recognized by senior Facility
stakeholder for outstanding performance and thoroughness.
Life Cycle Management Plan, Enterprise Architecture and Governance approach recognized as a success model for mid-size
organizations within the Agency
13. Case Study – Dun and Bradstreet
Data Integration and Exploitation
MISSION
Develop Automatic Plug-in to D&B Global data providing enhanced data exploitation capability behind the
firewall for use in classified intelligence analysis
APPROACH
Technical Planning and Development – Build Web Portal mimicking DNB.Com search portal. Build
automatic plug in (API) allowing multiple analytical tools to query and exploit D&B data.
Information Exploitation – Build custom Palantir helper allowing analysts to query and import D&B data
directly into Palantir and combine the D&B data with additional data sets.
OUTCOME
Successful deployment of portal and D&B dataset to IC agency for enhanced analysis and discovery in
support of operational goals.
Successful deployment of D&B dataset, API and Palantir helper to Recovery and Transparency Board
(RATB) evaluate program performance and make data-driven operational decisions
15. Points of Contact
The IWS Advantage
IntelliWare Systems offers mission-focused management services that improve
organizational intelligence and effectiveness. As national security missions expand
and budgets contract, we cost effectively transform information into actionable
knowledge. We are operationally focused and dedicated to helping our clients meet
their complex mission requirements.
Dom LaPore Randy Lange
President and COO Vice President of Client Services
dlapore@intelliwaresystems.com rlange@intelliwaresystems.com
5608 Southpoint Centre Blvd 2011 Crystal Drive
Suite 100 Suite 400
Fredericksburg, VA 22407 Arlington, VA 22202
540.604.9095 703.682.6946
IT Portfolio Management across all of NSB and coordination with CIODevelopment of Business Processes for management of IC and DOJ budget streams over multiple yearsBEARS financial database development and training, along with development of the processes and reportingGeospatial curriculum development and trainingCT Analysts training strategic planning (Ed)DI program management, business process development, metricsOutcome:Consolidated and coordinated management of IT projects across all of FBI IntelligencePalantir training and over the shoulder supportAnalysis of all CT activities across FBI in response to an ODNI question (accomplishment in one of our proposals)Management of X years of budgets from 2 different sourcesDo NOT put anything “training” as our first outcome
IT Portfolio Management across all of NSB and coordination with CIODevelopment of Business Processes for management of IC and DOJ budget streams over multiple yearsBEARS financial database development and training, along with development of the processes and reportingGeospatial curriculum development and trainingCT Analysts training strategic planning (Ed)DI program management, business process development, metricsOutcome:Consolidated and coordinated management of IT projects across all of FBI IntelligencePalantir training and over the shoulder supportAnalysis of all CT activities across FBI in response to an ODNI question (accomplishment in one of our proposals)Management of X years of budgets from 2 different sourcesDo NOT put anything “training” as our first outcome– The National Intelligence Program (NIP) requires a budgetary submission similar to, but separate and distinct from, the FBI’s Spring Planning Estimate (SPE) Budget Submission to the DOJ. The National Security Branch is responsible for compiling and submitting this separate budget request to OMB through ODNI.