Speech recognition software for physician dictation can improve workflow but has certain limitations when compared to traditional medical transcription services.
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Speech Recognition for Transcription Pros and Cons
Voice recognition software is an advanced application that recognizes human voice
and converts it into Word document format within seconds. Whatever the user
dictates in to microphone is converted to digital, Word processed format.
This
concept of automated transcription is not new. Whether speech recognition is a boon
in healthcare practice or whether it complicates patient care is a question that is
worth discussing.
Many physicians are happy with the use of voice recognition software as it helps
improve work flow. When integrated to an office environment, it allows automatic
queuing of dictations from several authors to predefined assistants, supports speech
recognition, selective routing of dictation files to speech recognition software and
much more. Speech recognition software can also help physicians save time. A study
published in the Journal of the American College of Radiology reports that radiology
transcription turnaround time improved 24-fold with the use of speech recognition
software.
However, according to another research study on the use of voice recognition
software in radiology practices, using voice recognition increases the number of
reports containing errors quite significantly, especially in noisy places with a high
workload and when the reports are prepared by radiologists for whom English is not
their first language. It was felt that dictation software was not good at recognizing
voices with heavy accents. When using voice recognition for documentation, users
must either continue to monitor the display for mistakes or depend heavily on
proofreading after the speaking has ended. Moreover, speech recognition technology
cannot deal with disorganized dictation, poor grammar, or missing or overused
punctuation. In one study on the use of voice recognition software, participants said
that they were more aware of errors that occurred during typing but not so confident
of recognizing speech recognition errors.
Speech recognition technology can also be costly to implement. Before making the
investment decision, the healthcare practice will have to consider many alternatives.
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To remain competitive, it would be necessary to look at future upgrades to the
technology as well as maintenance costs.
According to the American Health Information Management Association (AHIMA)
speech recognition is not the ultimate solution to efficiency in clinical documentation.
Whether the recognition takes place on a server in order to increase the productivity
of transcriptionists or is used directly by the dictator to eliminate the delay and
expense of medical transcription, speech recognition should be considered only as
one aspect of clinical documentation. It is obvious that even as the use of speech
recognition grows with the implementation electronic health records (EHR), medical
transcriptionists will have an important role to play as editors, clinical data
specialists, data quality managers, and decision support specialists.
About The Author
MTS Transcription Services (MTS) is an established medical transcription outsourcing
company in the US, offering comprehensive transcription solutions for a wide range
of clientele. Our medical transcription services are secure and available 24/7.
Contact Us:
Headquarters:
8596 E. 101st Street, Suite H
Tulsa, OK 74133
Main: (800) 670 2809
Fax: (877) 835-5442