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1
Risk Consulting & Advisory Services
Insurance Sector
RiskPro India
New Delhi, Mumbai, Bangalore
2
3
Riskpro’s Network Presence
New Delhi
Mumbai
Bangalore
Ahmedabad
Pune
Agra
Salem
Kolkata
Hyderabad
Chennai
Jaipur
4
Who is Riskpro… Why us?
ABOUT US
 Riskpro is an organisation of member firms
around India devoted to client service
excellence. Member firms offer wide range
of services in the field of risk management.
 Currently it has offices in three major cities
Mumbai, Delhi and Bangalore and alliances
in other cities.
 Managed by experienced professionals with
experiences spanning various industries.
MISSION
 Provide integrated risk management
consulting services to mid-large sized
corporate /financial institutions in India
 Be the preferred service provider for
complete Governance, Risk and Compliance
(GRC) solutions.
VALUE PROPOSITION
 You get quality advisory, normally delivered
by large consulting firms, at fee levels
charged by independent & small firms
 High quality deliverables
 Multi-skilled & multi-disciplined organisation.
 Timely completion of any task
 Affordable alternative to large firms
DIFFERENTIATORS
 Risk Management is our main focus
 Over 200 years of cumulative experience
 Hybrid Delivery model
 Ability to take on large and complex projects
due to delivery capabilities
 We Hold hands, not shake hands.
5
Risk Management Advisory Services
Training Recruitment
Basel II/III Advisory
 Market Risk
 Credit Risk
 Operational Risk
 ICAAP
Corporate Risks
 Enterprise Risk Assessment
 Fraud Risk
 Risk based Internal Audit
 Operations Risk
 Forensic services
Information Security
 IS Audit
 Information Security
 IT Assurance
 IT Governance
Operational Risk
 Process reviews
 Policy/ Process Review
 Process Improvement
 Compliance Risk
 Insurance Risk
Governance
 Corporate Governance
 Business Strategic risk
 Fraud Risk
 Forensic Accounting
Other Risks
 Business/Strategic Risk
 Reputation Risk
 Outsourcing Risk
 Contractual Risk
 Banking – E Learning
 Corporate Training
 Regular Risk Management Training
 Online Training material
 Workshops / Events
 Virtual Risk Managers
 Full Time Risk Professionals
 Part time Risk Professionals
 Risk Managers on call – free
SERVICES
6
Insurance Industry Prologue…
 Insurance industry has seen numerous changes in recent past with increased
players, products mode of distribution, regulatory changes, technological
improvements with a moderate healthy growth.
 Key stakeholders in insurance industry include- insurers, corporates, brokers,
TPA’s and surveyor’s who run the entire cycle of acquisition to settlement
process of clients.
 Key risks arising in today's fast-paced, ever-evolving world will have to be
managed through effective risk management in insurance solutions to clients.
 Emerging challenges continue to impact insurance industry in form of De-
regulation, Global markets impact, Self insurance need & Market driven
pricing.
How we Do
7
*This presentation and its contents in part or whole should not be copied or distributed to anyone.
Insurance Risk Advisory Services
8
Focus areas for Insurance Risk advisory services
 Identification of Internal & External
Pure Risks
 Existing Risk Control Measures
Review
 Risk inspection
 Risk Audit
 Scrutiny of Existing Insurance Covers
 Coverage
 Rates & Deductibles
(Compulsory self insurance)
 Defining Standard SOP for Claims
Control
 Guidelines on documentation
How we Do
Traditional
Risk
Management
ALM
Cash flow
testing
Dynamic
Financial
Analysis
Traditional
Risk
Management
ALM
Cash flow
testing
ERM &
Economic
Capital
Insurance Industry Continues to Respond to Risk Dynamics
Risk
Time
9
Key Industry Risks Focus Areas… How we Do
10
Insurance Risk Management Services – Generic Offerings
Value Proposition
•Risk
Inspection
•Risk Reporting •Industry
Benchmarking
•Insurance
Manuals
•Training services-
Processes/ Claims
handling
•Due Diligence –
Current
Insurances
•Risk
Evaluation
•Risk Audits-
Coverage/Exclusions/
covenants
•Indemnity
Advisory and
Renewals
•Valuation of
Capital
Assets for
loss coverage
•Claims Management as
per T&C valuation/ liaison
with surveyors for quicker
disbursement
•Insurance
Market trends/
Regulatory
compliances-
IRDA, ICDR,
SEBI.
‘We at Riskpro help cover
entire spectrum of
insurance risk management
solutions for your
organization’ !
Riskpro
Service Offerings
11
Key Risks Services Overview
Damage to Physical Assets
Value Proposition
•Accidental damage
evaluation
•Insured perils
inclusion
•Policy coverage
advisory for
premises / F&F
•Sum insured
calculation
•Claims processing
and FSR
How we Do
12
Key Risks Services Overview
Monetary Loss
Value Proposition
•Regulatory changes
& Impact
•Investing in Risk
management
•Loss control for
Credit Risk
• Actuarial Risk •Systematic Risk of
Liabilities
•ALM- Liquidity Risk
How we Do
13
Key Risks Services Overview
Operational Loss
Value Proposition
•Risk Survey &
Analysis through
documentary review
•Operations Risk
management-
Employees/Contractual
parties/Third parties
•Product launch
risks analysis
•Non fulfillment of
contractual
obligations &
recourse
How we Do
14
Key Risks Services Overview
Employees Loss
Value Proposition
•Employee Benefit
Risk impact
•Workplace risk
analysis
•Expatriate risk
•Personal accident
coverage
How we Do
15
Risk Category Solutions…1/4
Employee Benefits Insurance
Group Health Benefits
Group Accidental Benefits
Life Insurance Benefits
Retirement Benefits
Value Proposition
Portfolio Analysis Program Analysis Plan implementation
•Evaluation and
assessment of cover
over premium spends
•Optimize the benefits
program with
established
benchmarks
•Endorsement
tracking & Monthly
Data Reconciliation
•Comprehensive
analysis for
competitiveness and
cost-benefit
•Cost optimization
through vendor
relationship and
volumes handled
•Claims Advisory,
Control and
Management
•Review of prior claim
and losses to identify
trends & issues
•Optimizing
administrative time
and workload
•Monthly report card
benchmarking
performance against
SLA
•Funding Alternatives
Analysis
•Optimizing
communication
How we Do
16
Liability Insurance
Commercial General liability
Product liability
Public liability
Retirement Benefits
Value Proposition
Risk Assessment
& Claims
Risk Presentation &
Administration
Plan Design
•Exposure
identification
•Information gathering
for underwriter’s
•Coverage
Design
•Risk retention
advisory
•Presentation of risk
to market
•Peer
benchmarking
• Claims
management
•Negotiating with
insurer’s for optimum
coverage/ price
•Monthly report
card
benchmarking
performance
against SLA
• Assistance in
claims
documentation
•Policy structuring for
right pricing
Employment practices liability
Public offerings of securities
How we DoRisk Category Solutions…2/4
17
Project Insurance
Contract Risk Management
Peer Benchmarking
Underwriting to reinsurers
Strategic Claims
Value Proposition
•Contractual
Obligations
•Contractual risk
flows
•Competitive
stress
•Technological
Development
•Regulatory
requirements
•Risk presentation
to credit analysts
•Insurer /
Reinsurer carrier
selection
•Insurance
advisory
•Claims Advisory,
Control and
Management
How we DoRisk Category Solutions…3/4
18
Claims Handling Services Value Proposition
•Claims resolution •Loss assessment •Documentation and support for right
compensation
•Compelling presentation of client’s
claims
•Client on-site support as solution
provider
• Best overall value for quick and
capable claims cycle management
• Understanding existing processes,
philosophies, service needs and
challenges in Claims handling
• Notification of all Claims and Claim
circumstances to the appropriate
insurers
•Coordination and guidance in
submission of all Claims related
documents
•Management of complex claims •Consultation and advice on coverage
questions prior to Claim notification and
issues likely to arise post Claim
notification
•Assistance in Claim settlement
negotiation
• Maintaining Claim records • Producing Claim reports and analysis
as required
• Providing Claims review meetings on
regular basis
• Creating efficient, effective, and pro-
active strategies to reduce Claim costs
and mitigate exposures
How we DoRisk Category Solutions…4/4
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How we DoInsurance Claims Management Process
Follow up with Insurance
firm for claim settlement
Insurance Firm
Surveyor ClientRiskpro
- Interaction with surveyor for
a) Survey of Loss
b) Assessment of loss
c) Finalization of report
d) Early issuance of report to
Insurance Company
-Assisting client in registering
claim with Insurance Company
- Collection of loss details to
organize insurance Survey
- Preparation of claim papers once
survey is over
20
*This presentation and its contents in part or whole should not be copied or distributed to anyone.
Insurance Broking Services
21
How we Do
Saving’s Plan Term Insurance Plan
Mortgage redemption
Plan
Hire Purchase Risk cover
Plan
Keyman Insurance cover
to HNI’s
Supplementary Executive
Retirement Plan
Rider & Claim Settlement
Advisory
Group term insurance for
employees
Group Gratuity Schemes
/Deposit linked Plans
Group superannuation
Benefits
Composite Insurance Broking Services- Individuals & Corporates
Functional Definition : An insurance broker ( or agent) sells, solicits or negotiates insurance
for its clients with a compensation percentage. Riskpro offers a wide spectrum of broking
services covering your enterprise needs with optimal risk solutions & advisory.
22
*This presentation and its contents in part or whole should not be copied or distributed to anyone.
Insurance Training Services
23
Risk Management Trainings Delivery Model
1. Corporate/ Institutional Trainings- Onsite
 RiskPro has strengths in providing resources for Institutional and Corporate Training.
 All our Trainers and Faculty are industry professionals who have deep knowledge of Insurance Risk
Management.
 Suitable for companies with specific needs – Senior management /Business & Functional Heads.
2. Classroom Trainings - Onsite
 Customized /Audience relevance capability
 Middle Management/Frontline staff
3. Online Web platform trainings
 Low cost training at regular, fixed dates.
 Specific for a corporates/SIG’s or combined with generic trainings with multiple participants
 Multi city delivery access capability
4. Webinars- “GTM” by Citrix Online
 Conducted live by industry experts on topics of interest /industry and relevance.
24
Insurance Risk
Training
25
How we DoInsurance Risk Training – We Address your FAQ’s
• What is Insurance product and what is suitable for me.
• What extent of insurance cover I should take depending on
potential loss event and risk exposure.
• How to negotiate Insurance claim for total Loss claim.
• Scrutiny of major insurance policies for applicable premium,
any relevant discounts, warranties, clauses and conditions.
• Guidelines advisory for fixing sum insured.
• Evaluation of business interruption exposure due to known
risks.
• Guidelines for documentation fulfillment , procedures for
claims under policies.
• What are different payment options for my insurance policy.
• Life insurance regulations for NRI’s.
• Policy servicing- Nomination procedure
26
How we DoInsurance Training Areas & Services
Introduction/Concepts
Reinsurance & Various
Risks Management training
Underwriting business
workflows
Types of Insurance Plans for
customer segments
Regulatory Framework
and Compliances
Policy servicing
Claims management
Insurance portfolio
management services
Risk Management &
Monitoring
Designing Business
strategic insurance
programs
Riskpro offers unparallel array of insurance training services by our industry experts
team with decades of experience combined with deep insight of insurance business
model and needs of staff training as per changing market, regulatory, customer life-
cycle aspects.
27
Training Delivery Methodology
Need Analysis - Program Coverage
• Discussion with Company’s Training Dept to define training scope and objectives
• Development of relevant content considering industry best practices
• Incorporation of practical examples from client operations
Design and development
• Coordination with your company to segment audience based on similar background and job responsibilities
Development of training material relevant to your employees
• Development of hand – outs and materials, case studies relevant for engagement of audience
Implementation and Delivery of Training
• Coordination relating to faculty travel.
• Delivery of training by highly qualified faculty.
• Follow through on remaining open questions.
Evaluation
• Feedback and assessment with respect to meeting training objectives
• Periodic Assessment of use test of knowledge in day to day engagements
28
Training Focus Areas…
Skills Base
Showcase
Training
To provide a base for deploying industry wise skills, knowledge assets, and best
practices to proposals and client engagements.
To provide a showcase for thought leadership and capabilities as your preferred
Training partner.
To support client engagements with knowledge skills required for relevant resources
covering business overview, Developing functional expertise in area of operation.
Quality Training
Delivery
Knowledge
Repository
Thought
leadership Client Value
Creation
RiskPro Training
29
Riskpro Clients Our Clients
*Any trademarks or logos used throughout this presentation are the property of their respective owners
Banking/
Insurance
Corporate
MNC
Banking
Intl
Consulting
IT / Others
30
Team Experiences Our Experiences
*Any trademarks or logos used throughout this presentation are the property of
their respective owners
Our team members have worked at world class Companies
31
Team Experiences - Insurance Sector Our Experiences
*Any trademarks or logos used throughout this presentation are the property of
their respective owners
Our team members have worked at world class Companies
32
RESUMES – Our Team
 Co-Founder - Riskpro
 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Over 10 years international experience – 6 years in Bahrain and 4 years USA
 15 years exp in risk management consulting and internal audits, Specialization in
Operational Risk, Basel II, Sox and Control design
 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)
ManojJain
 Co- Founder - Riskpro
 CA (India), MBA (Netherlands), CIA (USA)
 Over 15 years of extensive internal and external audit experience in India and
abroad.
 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
Kuwait, Deloitte Netherlands and KPMG India.
 Worked with clients in a wide variety of industries and countries including trading,
retail and consumer goods, NGO, manufacturing and banking and finance. Major
clients include banks, investment companies, manufacturing organizations,
aviation etc.
RahulBhan
Credentials
33
RESUMES - Our team
 Co-Founder - Riskpro
 PGD (Electrical & Electronics & Computer Programming)
 30 years of experience in Information & Communications Technology (ICT) Solutions
for Retail, Garments, Manufacturing, Services Industries.
 Has created Companies, Divisions, Products, Brands, Teams & Markets.
 Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
 Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
Modeling & Balanced Scorecard
 Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,
CasperAbraham
Credentials
 Vice President – Risk Management
 MBA, PDFM, NSE-NCFM, PMP, CSSGB,Trained ISO 9001:2000 I.A,GARP-FBR, ITIL
 Professional with 17 years of rich experience into diverse Consumer finance/ Lending
operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
Housing finance in BFSI industry having successfully led key business strategic
engagements across multi-product environment in APAC, Australia and US regions.
 Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
 Highly skilled and expert Trainer in Risk areas across Fraud, Credit, Operational, Corporate
Risk management, GRC.
 Specializes in Fraud Control, Compliance QA ,ERM and Regulatory governance.
HemantSeigell
34
RESUMES - Our team
 Head - Insurance Risk Advisory services
 B.sc, Associate of Indian Institute of Insurance
 Licensed Category A Insurance surveyor
 26 years of experience in Insurance advisory services, Loss adjusting for large
corporates,Claims management.
 Has assessed more than 4500 high value insurance claims across various industry
sectors.
 Risk management inspection
 Valuations of fixed assets for insurance purpose.
R.Gupta
Credentials
 Head - Human Capital Management
 Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
Leadership, Trained on interviewing skills and Whole Message Model.
 Over two decades of international, multi-cultural experience in finance and human resources
viz. internal audit, accounting operations, accounting process review & re-designing, risk
management, business solutioning, six sigma projects, talent acquisition, talent retention,
organization design/redesigning, compensation and appraisal processing, employee and
customer satisfaction surveys, knowledge management and finance services.
 Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
USA, Fidelity International and Macquarie Global Finance Services India.
NileshBhatia
35
Our team
 Co-founder- Riskpro
 B.Com, FCA
 Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
and Mehrotra
 Over 19 years of experience in the field of Audit, Taxation, Company law matters.
 Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
India etc.
RajeshJhalani
Credentials
 Specialist Risk Consultant – ERP & IT Compliance
 SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access
Controls trained (from SAP India)
 Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing
on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong,
etc
 Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP
Security & Segregation of Duties Control Audit, ERP Trainings,
 Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG,
Pharmaceutical, Retail, Telecommunication to IT Services
 Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services
GouravLadha
36
RESUMES - Our team Credentials
 Vice President & Head – IT Risk Advisory
 Over 14+ Years of Experience in Information Security and Risk Management & CISM
certified
 Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
 Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
Retail, Hi-Tech & Telecom, and Automobile
 Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
leading ethical hackers in India and published several articles in Print and Online Media
 Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
Ventures across several countries in the world including US, UK, China, Germany
AashishShrivastavRavikiranBhandari
 Vice President – Legal Risk Advisory
 B.B.A. LL.B. (Hons.)
 About half a decade experience in legal services to client’s with respect to Contract
and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
Corporate.
 Have advised various social enterprises and start ups in setting up business in
India.
 Worked for the leading law firms of India such as FoxMandal Little.
37
RESUMES - Our team Credentials
PhanindraPrakash
 Vice President – Riskpro India
 FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
 Over 16 years of extensive consulting experience which includes financial & systems audit,
process transformation, implementation of internal controls, SOX compliance, fraud audits
& due diligence, US-India taxation
 Engaged in consulting roles as trusted advisor to finance, internal audit and information
technology executives of multiple Fortune 1000 companies with project sites in US,
Canada, Europe & Asia
 Worked with E&Y and Deloitte Consulting in USA
 Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
Imation, Albertsons,
 EVP and Head – Telecom Risk Advisory
 M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping
University/Sweden; Lead Auditor (BVQI).
 Over 30 years on International experience in networks and mobile Handsets from top
global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
based mostly in its head quarter locations in India, EU, USA.
 Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
competitive advantage, customer delight and sustainability; key skill sets are Engagement,
Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.
AsokSit
38
RESUMES - Our team Credentials
SiddharthaGhosh
 Executive Vice President – Riskpro India
 CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)
 Over 25 years of extensive audit and industry experience which includes 19 years with
Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-
Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,
Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,
Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,
Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.
 Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian
corporate houses
 Worked with McNally Bharat Engineering Company Ltd for 4 years
PritiTawari
 Vice President – Riskpro India
 B. Com, ACA, Dip. IFRS
 Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation,
Audit, Legal, Company Secretarial, Statutory compliances and due diligence, Internal
Control, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & Office
Administration, Payroll, IT, Project Accounts, etc.
 Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputed
MNCs, Indian corporate houses.
 Engage in own practice since 2010 specialize in outsourcing of finance department in mid
size MNCs and consultation in Indirect Taxes and Management Reporting
39
RESUMES - Our team Credentials
ManojKumar
Senior Vice President
CAIIB
20 Years of hard core banking experience in India’s most reputed banks
across wide functional areas.
Worked with Central Bank of India, ICICI Bank, HDFC Bank, and Axis
Bank as Asst Vice President, Cluster Head, and Branch Head.
Areas of expertise are Financial Risk Management, NPA-Credit-Debt
Management, Asset Reconstruction, Project Finance, and others.
Accomplished several achievements in the functional areas of banking.
40
 Specialist Risk Consultant – Business Continuity
 Founder and 15-year Chairman of Survive, the first international user group for Business
Continuity professionals
 Founding director and first Fellow of the Business Continuity Institute
 Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
Business Continuity and ICT Disaster Recovery Management
 Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
Manufacturing, Retail, Hi-Tech & Telecom
 Western Press Award for services to business, 1994; BCI/CIR nomination for
lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
2004, Washington DC.
AndrewHilesRESUMES - PARTNERSHIPS
 Specialist Risk Consultant – Enterprise Risk Management
 Highly skilled risk and insurance professional with 25 years of experience designing, developing and
implementing large, global corporate risk management programs for Fortune 500 firms.
 Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-founder
and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
 Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and
American National Red Cross
 Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance
Co.
 2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in
ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc.
ChrisE.Mandel
41
Key Contacts
Corporate Mumbai Delhi Bangalore
Riskpro India Ventures (P)
Limited
info@riskpro.in
www.riskpro.in
F 186, Sarita Vihar
New Delhi 110076
Manoj Jain
Director
M- 98337 67114
manoj.jain@riskpro.in
Shriram Gokte
EVP - Risk Management
M- 98209 94063
shriram.gokte@riskpro.in
Sivaramakrishnan
President – Banking & FS
M- 98690 19311
smaran.iyer@riskpro.in
Rahul Bhan
Director
M- 99680 05042
rahul.bhan@riskpro.in
Hemant Seigell
SVP – Risk Management
M- 99536 97905
hemant.seigell@riskpro.in
Casper Abraham
Director
M- 98450 61870
casper.abraham@riskpro.in
Vijayan Govindarajan
EVP – Risk Management
M- 99166 63652
vijayan.govindarajan@riskpro.in
Ravikiran Bhandari VP – IT
Risk Advisory
M- 99001 69562
ravikiran.bhandari@riskpro.in
Ghaziabad / Noida Chennai Kolkata Gurgaon
Siddhartha Ghosh
EVP - Finance
M- 9810058072
Siddhartha.Ghosh@riskpro.in
R Gupta - Insurance Risk
M- 98101 07387
R. Muralidharan
EVP – Risk Management
M- 95660 77326
murali@riskpro.in
Kashi Banerjee
EVP – Risk Management
M- 98304 75375
kashi.banerjee@riskpro.in
Nilesh Bhatia
Head – Human Capital Mgt.
M- 98182 93434
nilesh.bhatia@riskpro.in
Asok Sit
EVP – Telecom Risk Advisory
M- 98105 03463
asok.sit@riskpro.in
Pune Salem Ahmedabad Hyderabad / Agra
M.L. Jain
Principal – Strategy Risk
M- 98220 11987
mljain@riskpro.in
Priti Tawari
M- 9011054085
Chandrasekeran
Recruitment franchisee
M – 94435 99132
Manoj Kumar
M – 98983 65320
Maulik Manakiwala
M – 98256 40046
Gourav Ladha
Phanindra Prakash (Hyderabad)
Member Firm
M- 95500 61616
Alok Kumar Agarwal (Agra)
Member Firm
M- 99971 65253

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Riskpro insurance advisory services 2013

  • 1. 1 Risk Consulting & Advisory Services Insurance Sector RiskPro India New Delhi, Mumbai, Bangalore
  • 2. 2
  • 3. 3 Riskpro’s Network Presence New Delhi Mumbai Bangalore Ahmedabad Pune Agra Salem Kolkata Hyderabad Chennai Jaipur
  • 4. 4 Who is Riskpro… Why us? ABOUT US  Riskpro is an organisation of member firms around India devoted to client service excellence. Member firms offer wide range of services in the field of risk management.  Currently it has offices in three major cities Mumbai, Delhi and Bangalore and alliances in other cities.  Managed by experienced professionals with experiences spanning various industries. MISSION  Provide integrated risk management consulting services to mid-large sized corporate /financial institutions in India  Be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. VALUE PROPOSITION  You get quality advisory, normally delivered by large consulting firms, at fee levels charged by independent & small firms  High quality deliverables  Multi-skilled & multi-disciplined organisation.  Timely completion of any task  Affordable alternative to large firms DIFFERENTIATORS  Risk Management is our main focus  Over 200 years of cumulative experience  Hybrid Delivery model  Ability to take on large and complex projects due to delivery capabilities  We Hold hands, not shake hands.
  • 5. 5 Risk Management Advisory Services Training Recruitment Basel II/III Advisory  Market Risk  Credit Risk  Operational Risk  ICAAP Corporate Risks  Enterprise Risk Assessment  Fraud Risk  Risk based Internal Audit  Operations Risk  Forensic services Information Security  IS Audit  Information Security  IT Assurance  IT Governance Operational Risk  Process reviews  Policy/ Process Review  Process Improvement  Compliance Risk  Insurance Risk Governance  Corporate Governance  Business Strategic risk  Fraud Risk  Forensic Accounting Other Risks  Business/Strategic Risk  Reputation Risk  Outsourcing Risk  Contractual Risk  Banking – E Learning  Corporate Training  Regular Risk Management Training  Online Training material  Workshops / Events  Virtual Risk Managers  Full Time Risk Professionals  Part time Risk Professionals  Risk Managers on call – free SERVICES
  • 6. 6 Insurance Industry Prologue…  Insurance industry has seen numerous changes in recent past with increased players, products mode of distribution, regulatory changes, technological improvements with a moderate healthy growth.  Key stakeholders in insurance industry include- insurers, corporates, brokers, TPA’s and surveyor’s who run the entire cycle of acquisition to settlement process of clients.  Key risks arising in today's fast-paced, ever-evolving world will have to be managed through effective risk management in insurance solutions to clients.  Emerging challenges continue to impact insurance industry in form of De- regulation, Global markets impact, Self insurance need & Market driven pricing. How we Do
  • 7. 7 *This presentation and its contents in part or whole should not be copied or distributed to anyone. Insurance Risk Advisory Services
  • 8. 8 Focus areas for Insurance Risk advisory services  Identification of Internal & External Pure Risks  Existing Risk Control Measures Review  Risk inspection  Risk Audit  Scrutiny of Existing Insurance Covers  Coverage  Rates & Deductibles (Compulsory self insurance)  Defining Standard SOP for Claims Control  Guidelines on documentation How we Do Traditional Risk Management ALM Cash flow testing Dynamic Financial Analysis Traditional Risk Management ALM Cash flow testing ERM & Economic Capital Insurance Industry Continues to Respond to Risk Dynamics Risk Time
  • 9. 9 Key Industry Risks Focus Areas… How we Do
  • 10. 10 Insurance Risk Management Services – Generic Offerings Value Proposition •Risk Inspection •Risk Reporting •Industry Benchmarking •Insurance Manuals •Training services- Processes/ Claims handling •Due Diligence – Current Insurances •Risk Evaluation •Risk Audits- Coverage/Exclusions/ covenants •Indemnity Advisory and Renewals •Valuation of Capital Assets for loss coverage •Claims Management as per T&C valuation/ liaison with surveyors for quicker disbursement •Insurance Market trends/ Regulatory compliances- IRDA, ICDR, SEBI. ‘We at Riskpro help cover entire spectrum of insurance risk management solutions for your organization’ ! Riskpro Service Offerings
  • 11. 11 Key Risks Services Overview Damage to Physical Assets Value Proposition •Accidental damage evaluation •Insured perils inclusion •Policy coverage advisory for premises / F&F •Sum insured calculation •Claims processing and FSR How we Do
  • 12. 12 Key Risks Services Overview Monetary Loss Value Proposition •Regulatory changes & Impact •Investing in Risk management •Loss control for Credit Risk • Actuarial Risk •Systematic Risk of Liabilities •ALM- Liquidity Risk How we Do
  • 13. 13 Key Risks Services Overview Operational Loss Value Proposition •Risk Survey & Analysis through documentary review •Operations Risk management- Employees/Contractual parties/Third parties •Product launch risks analysis •Non fulfillment of contractual obligations & recourse How we Do
  • 14. 14 Key Risks Services Overview Employees Loss Value Proposition •Employee Benefit Risk impact •Workplace risk analysis •Expatriate risk •Personal accident coverage How we Do
  • 15. 15 Risk Category Solutions…1/4 Employee Benefits Insurance Group Health Benefits Group Accidental Benefits Life Insurance Benefits Retirement Benefits Value Proposition Portfolio Analysis Program Analysis Plan implementation •Evaluation and assessment of cover over premium spends •Optimize the benefits program with established benchmarks •Endorsement tracking & Monthly Data Reconciliation •Comprehensive analysis for competitiveness and cost-benefit •Cost optimization through vendor relationship and volumes handled •Claims Advisory, Control and Management •Review of prior claim and losses to identify trends & issues •Optimizing administrative time and workload •Monthly report card benchmarking performance against SLA •Funding Alternatives Analysis •Optimizing communication How we Do
  • 16. 16 Liability Insurance Commercial General liability Product liability Public liability Retirement Benefits Value Proposition Risk Assessment & Claims Risk Presentation & Administration Plan Design •Exposure identification •Information gathering for underwriter’s •Coverage Design •Risk retention advisory •Presentation of risk to market •Peer benchmarking • Claims management •Negotiating with insurer’s for optimum coverage/ price •Monthly report card benchmarking performance against SLA • Assistance in claims documentation •Policy structuring for right pricing Employment practices liability Public offerings of securities How we DoRisk Category Solutions…2/4
  • 17. 17 Project Insurance Contract Risk Management Peer Benchmarking Underwriting to reinsurers Strategic Claims Value Proposition •Contractual Obligations •Contractual risk flows •Competitive stress •Technological Development •Regulatory requirements •Risk presentation to credit analysts •Insurer / Reinsurer carrier selection •Insurance advisory •Claims Advisory, Control and Management How we DoRisk Category Solutions…3/4
  • 18. 18 Claims Handling Services Value Proposition •Claims resolution •Loss assessment •Documentation and support for right compensation •Compelling presentation of client’s claims •Client on-site support as solution provider • Best overall value for quick and capable claims cycle management • Understanding existing processes, philosophies, service needs and challenges in Claims handling • Notification of all Claims and Claim circumstances to the appropriate insurers •Coordination and guidance in submission of all Claims related documents •Management of complex claims •Consultation and advice on coverage questions prior to Claim notification and issues likely to arise post Claim notification •Assistance in Claim settlement negotiation • Maintaining Claim records • Producing Claim reports and analysis as required • Providing Claims review meetings on regular basis • Creating efficient, effective, and pro- active strategies to reduce Claim costs and mitigate exposures How we DoRisk Category Solutions…4/4
  • 19. 19 How we DoInsurance Claims Management Process Follow up with Insurance firm for claim settlement Insurance Firm Surveyor ClientRiskpro - Interaction with surveyor for a) Survey of Loss b) Assessment of loss c) Finalization of report d) Early issuance of report to Insurance Company -Assisting client in registering claim with Insurance Company - Collection of loss details to organize insurance Survey - Preparation of claim papers once survey is over
  • 20. 20 *This presentation and its contents in part or whole should not be copied or distributed to anyone. Insurance Broking Services
  • 21. 21 How we Do Saving’s Plan Term Insurance Plan Mortgage redemption Plan Hire Purchase Risk cover Plan Keyman Insurance cover to HNI’s Supplementary Executive Retirement Plan Rider & Claim Settlement Advisory Group term insurance for employees Group Gratuity Schemes /Deposit linked Plans Group superannuation Benefits Composite Insurance Broking Services- Individuals & Corporates Functional Definition : An insurance broker ( or agent) sells, solicits or negotiates insurance for its clients with a compensation percentage. Riskpro offers a wide spectrum of broking services covering your enterprise needs with optimal risk solutions & advisory.
  • 22. 22 *This presentation and its contents in part or whole should not be copied or distributed to anyone. Insurance Training Services
  • 23. 23 Risk Management Trainings Delivery Model 1. Corporate/ Institutional Trainings- Onsite  RiskPro has strengths in providing resources for Institutional and Corporate Training.  All our Trainers and Faculty are industry professionals who have deep knowledge of Insurance Risk Management.  Suitable for companies with specific needs – Senior management /Business & Functional Heads. 2. Classroom Trainings - Onsite  Customized /Audience relevance capability  Middle Management/Frontline staff 3. Online Web platform trainings  Low cost training at regular, fixed dates.  Specific for a corporates/SIG’s or combined with generic trainings with multiple participants  Multi city delivery access capability 4. Webinars- “GTM” by Citrix Online  Conducted live by industry experts on topics of interest /industry and relevance.
  • 25. 25 How we DoInsurance Risk Training – We Address your FAQ’s • What is Insurance product and what is suitable for me. • What extent of insurance cover I should take depending on potential loss event and risk exposure. • How to negotiate Insurance claim for total Loss claim. • Scrutiny of major insurance policies for applicable premium, any relevant discounts, warranties, clauses and conditions. • Guidelines advisory for fixing sum insured. • Evaluation of business interruption exposure due to known risks. • Guidelines for documentation fulfillment , procedures for claims under policies. • What are different payment options for my insurance policy. • Life insurance regulations for NRI’s. • Policy servicing- Nomination procedure
  • 26. 26 How we DoInsurance Training Areas & Services Introduction/Concepts Reinsurance & Various Risks Management training Underwriting business workflows Types of Insurance Plans for customer segments Regulatory Framework and Compliances Policy servicing Claims management Insurance portfolio management services Risk Management & Monitoring Designing Business strategic insurance programs Riskpro offers unparallel array of insurance training services by our industry experts team with decades of experience combined with deep insight of insurance business model and needs of staff training as per changing market, regulatory, customer life- cycle aspects.
  • 27. 27 Training Delivery Methodology Need Analysis - Program Coverage • Discussion with Company’s Training Dept to define training scope and objectives • Development of relevant content considering industry best practices • Incorporation of practical examples from client operations Design and development • Coordination with your company to segment audience based on similar background and job responsibilities Development of training material relevant to your employees • Development of hand – outs and materials, case studies relevant for engagement of audience Implementation and Delivery of Training • Coordination relating to faculty travel. • Delivery of training by highly qualified faculty. • Follow through on remaining open questions. Evaluation • Feedback and assessment with respect to meeting training objectives • Periodic Assessment of use test of knowledge in day to day engagements
  • 28. 28 Training Focus Areas… Skills Base Showcase Training To provide a base for deploying industry wise skills, knowledge assets, and best practices to proposals and client engagements. To provide a showcase for thought leadership and capabilities as your preferred Training partner. To support client engagements with knowledge skills required for relevant resources covering business overview, Developing functional expertise in area of operation. Quality Training Delivery Knowledge Repository Thought leadership Client Value Creation RiskPro Training
  • 29. 29 Riskpro Clients Our Clients *Any trademarks or logos used throughout this presentation are the property of their respective owners Banking/ Insurance Corporate MNC Banking Intl Consulting IT / Others
  • 30. 30 Team Experiences Our Experiences *Any trademarks or logos used throughout this presentation are the property of their respective owners Our team members have worked at world class Companies
  • 31. 31 Team Experiences - Insurance Sector Our Experiences *Any trademarks or logos used throughout this presentation are the property of their respective owners Our team members have worked at world class Companies
  • 32. 32 RESUMES – Our Team  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP)  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company) ManojJain  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA)  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. RahulBhan Credentials
  • 33. 33 RESUMES - Our team  Co-Founder - Riskpro  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA, CasperAbraham Credentials  Vice President – Risk Management  MBA, PDFM, NSE-NCFM, PMP, CSSGB,Trained ISO 9001:2000 I.A,GARP-FBR, ITIL  Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Fraud, Credit, Operational, Corporate Risk management, GRC.  Specializes in Fraud Control, Compliance QA ,ERM and Regulatory governance. HemantSeigell
  • 34. 34 RESUMES - Our team  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance  Licensed Category A Insurance surveyor  26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose. R.Gupta Credentials  Head - Human Capital Management  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. NileshBhatia
  • 35. 35 Our team  Co-founder- Riskpro  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. RajeshJhalani Credentials  Specialist Risk Consultant – ERP & IT Compliance  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services GouravLadha
  • 36. 36 RESUMES - Our team Credentials  Vice President & Head – IT Risk Advisory  Over 14+ Years of Experience in Information Security and Risk Management & CISM certified  Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs  Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing, Retail, Hi-Tech & Telecom, and Automobile  Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about leading ethical hackers in India and published several articles in Print and Online Media  Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint Ventures across several countries in the world including US, UK, China, Germany AashishShrivastavRavikiranBhandari  Vice President – Legal Risk Advisory  B.B.A. LL.B. (Hons.)  About half a decade experience in legal services to client’s with respect to Contract and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private Equity Investment Transactions, Real Estate & Infrastructure, Energy and General Corporate.  Have advised various social enterprises and start ups in setting up business in India.  Worked for the leading law firms of India such as FoxMandal Little.
  • 37. 37 RESUMES - Our team Credentials PhanindraPrakash  Vice President – Riskpro India  FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]  Over 16 years of extensive consulting experience which includes financial & systems audit, process transformation, implementation of internal controls, SOX compliance, fraud audits & due diligence, US-India taxation  Engaged in consulting roles as trusted advisor to finance, internal audit and information technology executives of multiple Fortune 1000 companies with project sites in US, Canada, Europe & Asia  Worked with E&Y and Deloitte Consulting in USA  Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton, Imation, Albertsons,  EVP and Head – Telecom Risk Advisory  M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping University/Sweden; Lead Auditor (BVQI).  Over 30 years on International experience in networks and mobile Handsets from top global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and based mostly in its head quarter locations in India, EU, USA.  Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for competitive advantage, customer delight and sustainability; key skill sets are Engagement, Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like CMMI, TL9000, Six Sigma, ISO, SAS 70 etc. AsokSit
  • 38. 38 RESUMES - Our team Credentials SiddharthaGhosh  Executive Vice President – Riskpro India  CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)  Over 25 years of extensive audit and industry experience which includes 19 years with Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls- Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP, Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian corporate houses  Worked with McNally Bharat Engineering Company Ltd for 4 years PritiTawari  Vice President – Riskpro India  B. Com, ACA, Dip. IFRS  Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation, Audit, Legal, Company Secretarial, Statutory compliances and due diligence, Internal Control, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration, Payroll, IT, Project Accounts, etc.  Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputed MNCs, Indian corporate houses.  Engage in own practice since 2010 specialize in outsourcing of finance department in mid size MNCs and consultation in Indirect Taxes and Management Reporting
  • 39. 39 RESUMES - Our team Credentials ManojKumar Senior Vice President CAIIB 20 Years of hard core banking experience in India’s most reputed banks across wide functional areas. Worked with Central Bank of India, ICICI Bank, HDFC Bank, and Axis Bank as Asst Vice President, Cluster Head, and Branch Head. Areas of expertise are Financial Risk Management, NPA-Credit-Debt Management, Asset Reconstruction, Project Finance, and others. Accomplished several achievements in the functional areas of banking.
  • 40. 40  Specialist Risk Consultant – Business Continuity  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC. AndrewHilesRESUMES - PARTNERSHIPS  Specialist Risk Consultant – Enterprise Risk Management  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. ChrisE.Mandel
  • 41. 41 Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Ventures (P) Limited info@riskpro.in www.riskpro.in F 186, Sarita Vihar New Delhi 110076 Manoj Jain Director M- 98337 67114 manoj.jain@riskpro.in Shriram Gokte EVP - Risk Management M- 98209 94063 shriram.gokte@riskpro.in Sivaramakrishnan President – Banking & FS M- 98690 19311 smaran.iyer@riskpro.in Rahul Bhan Director M- 99680 05042 rahul.bhan@riskpro.in Hemant Seigell SVP – Risk Management M- 99536 97905 hemant.seigell@riskpro.in Casper Abraham Director M- 98450 61870 casper.abraham@riskpro.in Vijayan Govindarajan EVP – Risk Management M- 99166 63652 vijayan.govindarajan@riskpro.in Ravikiran Bhandari VP – IT Risk Advisory M- 99001 69562 ravikiran.bhandari@riskpro.in Ghaziabad / Noida Chennai Kolkata Gurgaon Siddhartha Ghosh EVP - Finance M- 9810058072 Siddhartha.Ghosh@riskpro.in R Gupta - Insurance Risk M- 98101 07387 R. Muralidharan EVP – Risk Management M- 95660 77326 murali@riskpro.in Kashi Banerjee EVP – Risk Management M- 98304 75375 kashi.banerjee@riskpro.in Nilesh Bhatia Head – Human Capital Mgt. M- 98182 93434 nilesh.bhatia@riskpro.in Asok Sit EVP – Telecom Risk Advisory M- 98105 03463 asok.sit@riskpro.in Pune Salem Ahmedabad Hyderabad / Agra M.L. Jain Principal – Strategy Risk M- 98220 11987 mljain@riskpro.in Priti Tawari M- 9011054085 Chandrasekeran Recruitment franchisee M – 94435 99132 Manoj Kumar M – 98983 65320 Maulik Manakiwala M – 98256 40046 Gourav Ladha Phanindra Prakash (Hyderabad) Member Firm M- 95500 61616 Alok Kumar Agarwal (Agra) Member Firm M- 99971 65253