RiskPro India Ventures (P) Limited provides risk consulting and advisory services to insurance companies. It has offices in major Indian cities like New Delhi, Mumbai, and Bangalore. RiskPro consists of experienced professionals with expertise in various industries. It aims to provide integrated risk management solutions and be the preferred provider of governance, risk, and compliance services to mid-large sized corporate and financial institutions in India. RiskPro offers affordable services of a similar high-quality to those provided by large consulting firms. It focuses on risk management and has over 200 years of cumulative experience across its team. RiskPro provides a variety of risk advisory services including Basel II/III advisory, corporate risk assessment, information security services, and operational risk reviews.

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Risk Consulting & Advisory Services
Insurance Sector
RiskPro India Ventures (P) Limited
New Delhi, Mumbai, Bangalore

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3. 3
Who is Riskpro… Why us?
ABOUT US
 Riskpro is an organisation of member firms
around India devoted to client service
excellence. Member firms offer wide range
of services in the field of risk management.
 Currently it has offices in three major cities
Mumbai, Delhi and Bangalore and alliances
in other cities.
 Managed by experienced professionals with
experiences spanning various industries.
MISSION
 Provide integrated risk management
consulting services to mid-large sized
corporate /financial institutions in India
 Be the preferred service provider for
complete Governance, Risk and Compliance
(GRC) solutions.
VALUE PROPOSITION
 You get quality advisory, normally delivered
by large consulting firms, at fee levels
charged by independent & small firms
 High quality deliverables
 Multi-skilled & multi-disciplined organisation.
 Timely completion of any task
 Affordable alternative to large firms
DIFFERENTIATORS
 Risk Management is our main focus
 Over 200 years of cumulative experience
 Hybrid Delivery model
 Ability to take on large and complex projects
due to delivery capabilities
 We Hold hands, not shake hands.

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Risk Management Advisory Services
Training Recruitment
Basel II/III Advisory
 Market Risk
 Credit Risk
 Operational Risk
 ICAAP
Corporate Risks
 Enterprise Risk Assessment
 Fraud Risk
 Risk based Internal Audit
 Operations Risk
 Forensic services
Information Security
 IS Audit
 Information Security
 IT Assurance
 IT Governance
Operational Risk
 Process reviews
 Policy/ Process Review
 Process Improvement
 Compliance Risk
 Insurance Risk
Governance
 Corporate Governance
 Business Strategic risk
 Fraud Risk
 Forensic Accounting
Other Risks
 Business/Strategic Risk
 Reputation Risk
 Outsourcing Risk
 Contractual Risk
 Banking – E Learning
 Corporate Training
 Regular Risk Management Training
 Online Training material
 Workshops / Events
 Virtual Risk Managers
 Full Time Risk Professionals
 Part time Risk Professionals
 Risk Managers on call – free
S
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Insurance Industry Prologue…
 Insurance industry has seen numerous changes in recent past with increased
players, products mode of distribution, regulatory changes, technological
improvements with a moderate healthy growth.
 Key stakeholders in insurance industry include- insurers, corporates, brokers,
TPA’s and surveyor’s who run the entire cycle of acquisition to settlement
process of clients.
 Key risks arising in today's fast-paced, ever-evolving world will have to be
managed through effective risk management in insurance solutions to clients.
 Emerging challenges continue to impact insurance industry in form of De-
regulation, Global markets impact, Self insurance need & Market driven
pricing.
How we Do

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*This presentation and its contents in part or whole should not be copied or distributed to anyone.
Insurance Risk Advisory Services

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Focus areas for Insurance Risk advisory services
 Identification of Internal & External
Pure Risks
 Existing Risk Control Measures
Review
 Risk inspection
 Risk Audit
 Scrutiny of Existing Insurance Covers
 Coverage
 Rates & Deductibles
(Compulsory self insurance)
 Defining Standard SOP for Claims
Control
 Guidelines on documentation
How we Do
Traditional
Risk
Management
ALM
Cash flow
testing
Dynamic
Financial
Analysis
Traditional
Risk
Management
ALM
Cash flow
testing
ERM &
Economic
Capital
Insurance Industry Continues to Respond to Risk Dynamics
Risk
Time

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Key Industry Risks Focus Areas… How we Do

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Insurance Risk Management Services – Generic Offerings
Value Proposition
•Risk
Inspection
•Risk Reporting •Industry
Benchmarking
•Insurance
Manuals
•Training services-
Processes/ Claims
handling
•Due Diligence –
Current
Insurances
•Risk
Evaluation
•Risk Audits-
Coverage/Exclusions/
covenants
•Indemnity
Advisory and
Renewals
•Valuation of
Capital
Assets for
loss coverage
•Claims Management as
per T&C valuation/ liaison
with surveyors for quicker
disbursement
•Insurance
Market trends/
Regulatory
compliances-
IRDA, ICDR,
SEBI.
‘We at Riskpro help cover
entire spectrum of
insurance risk management
solutions for your
organization’ !
Riskpro
Service Offerings

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Key Risks Services Overview
Damage to Physical Assets
Value Proposition
•Accidental damage
evaluation
•Insured perils
inclusion
•Policy coverage
advisory for
premises / F&F
•Sum insured
calculation
•Claims processing
and FSR
How we Do

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Key Risks Services Overview
Monetary Loss
Value Proposition
•Regulatory changes
& Impact
•Investing in Risk
management
•Loss control for
Credit Risk
• Actuarial Risk •Systematic Risk of
Liabilities
•ALM- Liquidity Risk
How we Do

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Key Risks Services Overview
Operational Loss
Value Proposition
•Risk Survey &
Analysis through
documentary review
•Operations Risk
management-
Employees/Contractual
parties/Third parties
•Product launch
risks analysis
•Non fulfillment of
contractual
obligations &
recourse
How we Do

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Key Risks Services Overview
Employees Loss
Value Proposition
•Employee Benefit
Risk impact
•Workplace risk
analysis
•Expatriate risk
•Personal accident
coverage
How we Do

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Risk Category Solutions…1/4
Employee Benefits Insurance
Group Health Benefits
Group Accidental Benefits
Life Insurance Benefits
Retirement Benefits
Value Proposition
Portfolio Analysis Program Analysis Plan implementation
•Evaluation and
assessment of cover
over premium spends
•Optimize the benefits
program with
established
benchmarks
•Endorsement
tracking & Monthly
Data Reconciliation
•Comprehensive
analysis for
competitiveness and
cost-benefit
•Cost optimization
through vendor
relationship and
volumes handled
•Claims Advisory,
Control and
Management
•Review of prior claim
and losses to identify
trends & issues
•Optimizing
administrative time
and workload
•Monthly report card
benchmarking
performance against
SLA
•Funding Alternatives
Analysis
•Optimizing
communication
How we Do

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Liability Insurance
Commercial General liability
Product liability
Public liability
Retirement Benefits
Value Proposition
Risk Assessment
& Claims
Risk Presentation &
Administration
Plan Design
•Exposure
identification
•Information gathering
for underwriter’s
•Coverage
Design
•Risk retention
advisory
•Presentation of risk
to market
•Peer
benchmarking
• Claims
management
•Negotiating with
insurer’s for optimum
coverage/ price
•Monthly report
card
benchmarking
performance
against SLA
• Assistance in
claims
documentation
•Policy structuring for
right pricing
Employment practices liability
Public offerings of securities
How we Do
Risk Category Solutions…2/4

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Project Insurance
Contract Risk Management
Peer Benchmarking
Underwriting to reinsurers
Strategic Claims
Value Proposition
•Contractual
Obligations
•Contractual risk
flows
•Competitive
stress
•Technological
Development
•Regulatory
requirements
•Risk presentation
to credit analysts
•Insurer /
Reinsurer carrier
selection
•Insurance
advisory
•Claims Advisory,
Control and
Management
How we Do
Risk Category Solutions…3/4

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Claims Handling Services Value Proposition
•Claims resolution •Loss assessment •Documentation and support for right
compensation
•Compelling presentation of client’s
claims
•Client on-site support as solution
provider
• Best overall value for quick and
capable claims cycle management
• Understanding existing processes,
philosophies, service needs and
challenges in Claims handling
• Notification of all Claims and Claim
circumstances to the appropriate
insurers
•Coordination and guidance in
submission of all Claims related
documents
•Management of complex claims •Consultation and advice on coverage
questions prior to Claim notification and
issues likely to arise post Claim
notification
•Assistance in Claim settlement
negotiation
• Maintaining Claim records • Producing Claim reports and analysis
as required
• Providing Claims review meetings on
regular basis
• Creating efficient, effective, and pro-
active strategies to reduce Claim costs
and mitigate exposures
How we Do
Risk Category Solutions…4/4

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How we Do
Insurance Claims Management Process
Follow up with Insurance
firm for claim settlement
Insurance Firm
Surveyor Client
Riskpro
- Interaction with surveyor for
a) Survey of Loss
b) Assessment of loss
c) Finalization of report
d) Early issuance of report to
Insurance Company
-Assisting client in registering
claim with Insurance Company
- Collection of loss details to
organize insurance Survey
- Preparation of claim papers once
survey is over

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*This presentation and its contents in part or whole should not be copied or distributed to anyone.
Insurance Broking Services

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How we Do
Saving’s Plan Term Insurance Plan
Mortgage redemption
Plan
Hire Purchase Risk cover
Plan
Keyman Insurance cover
to HNI’s
Supplementary Executive
Retirement Plan
Rider & Claim Settlement
Advisory
Group term insurance for
employees
Group Gratuity Schemes
/Deposit linked Plans
Group superannuation
Benefits
Composite Insurance Broking Services- Individuals & Corporates
Functional Definition : An insurance broker ( or agent) sells, solicits or negotiates insurance
for its clients with a compensation percentage. Riskpro offers a wide spectrum of broking
services covering your enterprise needs with optimal risk solutions & advisory.

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*This presentation and its contents in part or whole should not be copied or distributed to anyone.
Insurance Training Services

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Risk Management Trainings Delivery Model
1. Corporate/ Institutional Trainings- Onsite
 RiskPro has strengths in providing resources for Institutional and Corporate Training.
 All our Trainers and Faculty are industry professionals who have deep knowledge of Insurance Risk
Management.
 Suitable for companies with specific needs – Senior management /Business & Functional Heads.
2. Classroom Trainings - Onsite
 Customized /Audience relevance capability
 Middle Management/Frontline staff
3. Online Web platform trainings
 Low cost training at regular, fixed dates.
 Specific for a corporates/SIG’s or combined with generic trainings with multiple participants
 Multi city delivery access capability
4. Webinars- “GTM” by Citrix Online
 Conducted live by industry experts on topics of interest /industry and relevance.

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Insurance Risk
Training

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How we Do
Insurance Risk Training – We Address your FAQ’s
• What is Insurance product and what is suitable for me.
• What extent of insurance cover I should take depending on
potential loss event and risk exposure.
• How to negotiate Insurance claim for total Loss claim.
• Scrutiny of major insurance policies for applicable premium,
any relevant discounts, warranties, clauses and conditions.
• Guidelines advisory for fixing sum insured.
• Evaluation of business interruption exposure due to known
risks.
• Guidelines for documentation fulfillment , procedures for
claims under policies.
• What are different payment options for my insurance policy.
• Life insurance regulations for NRI’s.
• Policy servicing- Nomination procedure

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How we Do
Insurance Training Areas & Services
Introduction/Concepts
Reinsurance & Various
Risks Management training
Underwriting business
workflows
Types of Insurance Plans for
customer segments
Regulatory Framework
and Compliances
Policy servicing
Claims management
Insurance portfolio
management services
Risk Management &
Monitoring
Designing Business
strategic insurance
programs
Riskpro offers unparallel array of insurance training services by our industry experts
team with decades of experience combined with deep insight of insurance business
model and needs of staff training as per changing market, regulatory, customer life-
cycle aspects.

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Training Delivery Methodology
Need Analysis - Program Coverage
• Discussion with Company’s Training Dept to define training scope and objectives
• Development of relevant content considering industry best practices
• Incorporation of practical examples from client operations
Design and development
• Coordination with your company to segment audience based on similar background and job responsibilities
Development of training material relevant to your employees
• Development of hand – outs and materials, case studies relevant for engagement of audience
Implementation and Delivery of Training
• Coordination relating to faculty travel.
• Delivery of training by highly qualified faculty.
• Follow through on remaining open questions.
Evaluation
• Feedback and assessment with respect to meeting training objectives
• Periodic Assessment of use test of knowledge in day to day engagements

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Training Focus Areas…
Skills Base
Showcase
Training
To provide a base for deploying industry wise skills, knowledge assets, and best
practices to proposals and client engagements.
To provide a showcase for thought leadership and capabilities as your preferred
Training partner.
To support client engagements with knowledge skills required for relevant resources
covering business overview, Developing functional expertise in area of operation.
Quality Training
Delivery
Knowledge
Repository
Thought
leadership Client Value
Creation
RiskPro Training

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Riskpro Clients Our Clients
*Any trademarks or logos used throughout this presentation are the property of their
respective owners

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Team Experiences Our Experiences
*Any trademarks or logos used throughout this presentation are the property of
their respective owners
Our team members have worked at world class Companies

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Team Experiences - Insurance Sector Our Experiences
*Any trademarks or logos used throughout this presentation are the property of
their respective owners
Our team members have worked at world class Companies

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RESUMES – Our Team
 Co-Founder - Riskpro
 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Over 10 years international experience – 6 years in Bahrain and 4 years USA
 15 years exp in risk management consulting and internal audits, Specialization in
Operational Risk, Basel II, Sox and Control design
 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)
Manoj
Jain
 Co- Founder - Riskpro
 CA (India), MBA (Netherlands), CIA (USA)
 Over 15 years of extensive internal and external audit experience in India and
abroad.
 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
Kuwait, Deloitte Netherlands and KPMG India.
 Worked with clients in a wide variety of industries and countries including trading,
retail and consumer goods, NGO, manufacturing and banking and finance. Major
clients include banks, investment companies, manufacturing organizations,
aviation etc.
Rahul
Bhan
Credentials

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RESUMES - Our team
 Co-Founder - Riskpro
 PGD (Electrical & Electronics & Computer Programming)
 30 years of experience in Information & Communications Technology (ICT) Solutions
for Retail, Garments, Manufacturing, Services Industries.
 Has created Companies, Divisions, Products, Brands, Teams & Markets.
 Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
 Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
Modeling & Balanced Scorecard
 Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,
Casper
Abraham
Credentials
 Vice President – Risk Management
 MBA, PDFM, NSE-NCFM, PMP, CSSGB,Trained ISO 9001:2000 I.A,GARP-FBR, ITIL
 Professional with 17 years of rich experience into diverse Consumer finance/ Lending
operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
Housing finance in BFSI industry having successfully led key business strategic
engagements across multi-product environment in APAC, Australia and US regions.
 Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
 Highly skilled and expert Trainer in Risk areas across Fraud, Credit, Operational, Corporate
Risk management, GRC.
 Specializes in Fraud Control, Compliance QA ,ERM and Regulatory governance.
Hemant
Seigell

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RESUMES - Our team
 Head - Insurance Risk Advisory services
 B.sc, Associate of Indian Institute of Insurance
 Licensed Category A Insurance surveyor
 26 years of experience in Insurance advisory services, Loss adjusting for large
corporates,Claims management.
 Has assessed more than 4500 high value insurance claims across various industry
sectors.
 Risk management inspection
 Valuations of fixed assets for insurance purpose.
R.
Gupta
Credentials
 Head - Human Capital Management
 Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
Leadership, Trained on interviewing skills and Whole Message Model.
 Over two decades of international, multi-cultural experience in finance and human resources
viz. internal audit, accounting operations, accounting process review & re-designing, risk
management, business solutioning, six sigma projects, talent acquisition, talent retention,
organization design/redesigning, compensation and appraisal processing, employee and
customer satisfaction surveys, knowledge management and finance services.
 Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
USA, Fidelity International and Macquarie Global Finance Services India.
Nilesh
Bhatia

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Our team
 Co-founder- Riskpro
 B.Com, FCA
 Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
and Mehrotra
 Over 19 years of experience in the field of Audit, Taxation, Company law matters.
 Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
India etc.
Rajesh
Jhalani
Credentials
 Specialist Risk Consultant – ERP & IT Compliance
 SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access
Controls trained (from SAP India)
 Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing
on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong,
etc
 Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP
Security & Segregation of Duties Control Audit, ERP Trainings,
 Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG,
Pharmaceutical, Retail, Telecommunication to IT Services
 Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services
Gourav
Ladha

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Advisors
 Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India
 B.Com, FCA, LLB
 Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.
 Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy
Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of
Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour,
Govt. of India, New Delhi.
 Ex - Director, Canara Bank
M
P
Mehrorta
 Practicing chartered accountant in Delhi
 CA, ICWA
 Over 35 years of professional experience.
 Trustee, Kargil Shaheed Smarak Samiti
 Hony. Treasurer, World Academy of Spiritual Sciences (WASS).
 Panel Arbitrator, International Centre for Alternative Dispute Resolution
 Arbitrator, Cement Corporation of India
 Arbitrator, Bombay Stock Exchange Limited
 Arbitrator, Central Depository Services (India) Limited
 Arbitrator’s Panel of Indian Council of Arbitration
P
K
Gupta
Credentials

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 Specialist Risk Consultant – Business Continuity
 Founder and 15-year Chairman of Survive, the first international user group for Business
Continuity professionals
 Founding director and first Fellow of the Business Continuity Institute
 Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
Business Continuity and ICT Disaster Recovery Management
 Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
Manufacturing, Retail, Hi-Tech & Telecom
 Western Press Award for services to business, 1994; BCI/CIR nomination for
lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
2004, Washington DC.
Andrew
Hiles
Partnerships
 Specialist Risk Consultant – Enterprise Risk Management
 Highly skilled risk and insurance professional with 25 years of experience designing,
developing and implementing large, global corporate risk management programs for Fortune
500 firms.
 Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA)
 Past experiences include USAA, PepsiCo, American National Red Cross ,Verizon
Chris
E.
Mandel

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Key Contacts and Locations (India)
Corporate Mumbai Delhi Bangalore
Riskpro India
Ventures (P) Limited
info@riskpro.in
www.riskpro.in
C 561, Defence Colony
New Delhi 110024
Manoj Jain
Director
M- 98337 67114
manoj.jain@riskpro.in
Shriram Gokte
Principal - Information Risk
M- 98209 94063
shriram.gokte@riskpro.in
Rahul Bhan
Director
M- 99680 05042
rahul.bhan@riskpro.in
Hemant Seigell
VP – Risk Management
M- 99536 97905
hemant.seigell@riskpro.in
Casper Abraham
Director
M- 98450 61870
casper.abraham@riskpro.in
Ahmedabad Pune Agra Gurgaon
Maulik Manakiwala
Associate Firm
M - 91 98256 40046
Gourav Ladha
Sap Risk Advisory
M- 97129 52955
M.L. Jain
Principal – Strategy Risk
M- 98220 11987
mljain@riskpro.in
Alok Kumar Agarwal
Associate Firm
M- 99971 65253
Nilesh Bhatia
Head – Human Capital
M- 98182 93434
nilesh.bhatia@riskpro.in
Salem Ghaziabad
Chandrasekaran
Recruitment Franchisee
M - 91 9443 599132
R Gupta
Head – Insurance Risk
M- 98101 07387
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