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Information Risk & Business
   Continuity Management




        Riskpro, India

               1
Who is Riskpro… Why us?


                 ABOUT US                                                    MISSION
   Riskpro is an organisation of member firms
    around India devoted to client service                   Provide integrated risk management
    excellence. Member firms offer wide range                 consulting services to mid-large sized
    of services in the field of risk management.              corporate /financial institutions in India
   Currently it has offices in three major cities           Be the preferred service provider for
    Mumbai, Delhi and Bangalore and alliances                 complete Governance, Risk and Compliance
    in other cities.                                          (GRC) solutions.
   Managed by experienced professionals with
    experiences spanning various industries.




         VALUE PROPOSITION                                            DIFFERENTIATORS
   You get quality advisory, normally delivered
    by large consulting firms, at fee levels                  Risk Management is our main focus
    charged by independent & small firms
                                                              Over 200 years of cumulative experience
   High quality deliverables
                                                              Hybrid Delivery model
   Multi-skilled & multi-disciplined organisation.
                                                              Ability to take on large and complex projects
   Timely completion of any task                              due to delivery capabilities
   Affordable alternative to large firms                     We Hold hands, not shake hands.

                                                      2
Risk Management Advisory Services

           Basel II/III Advisory               Corporate Risks                            Information Security
              Market Risk                        Enterprise Risk Assessment                IS Audit
              Credit Risk                        Fraud Risk                                Information Security
              Operational Risk                   Risk based Internal Audit                 Business Continuity
              ICAAP                              Operations Risk                           IT Assurance
                                                  Forensic services                         IT Governance
SERVICES




           Operational Risk                    Governance                                 Other Risks
              Process reviews                    Corporate Governance                      Business/Strategic Risk
              Policy/ Process Review             Business Strategic risk                   Reputation Risk
              Process Improvement                Fraud Risk                                Outsourcing Risk
              Compliance Risk                    Forensic Accounting                       Contractual Risk




                              Training                                              Recruitment
                      Banking – E Learning                                        Virtual Risk Managers
                      Corporate Training                                          Full Time Risk Professionals
                      Regular Risk Management Training                            Part time Risk Professionals
                      Online Training material                                    Risk Managers on call – free
                      Workshops / Events




                                                            3
Riskpro’s Network Presence




                                        New Delhi



                                        Agra




                     Ahmedabad

                                                    Kolkata

                Mumbai

                         Pune

                                  Hyderabad


                   Bangalore




                                Salem




                                               4
Information Risk Governance
BACKGROUND
   In an environment of escalating information security threats, technology outages, data integrity and
    quality issues, corporate governance concerns and privacy regulations, organizations need to be sure
    of the integrity, confidentiality, and availability of their paper & electronic information and
    underlying systems.
   This requires information handling, communication & storage systems that are properly deployed,
    monitored and controlled.
   With increasing regulatory norms being enforced for companies, managing risks affecting
    confidentiality, integrity and availability of vital information assets has become one of the most
    important business drivers as well as a key differentiator from competition.

CHALLENGES
   Mitigation of risks related to information assets requires an organization to think outside of traditional
    IT controls and also look at their non-IT areas for information related risks such as people risks,
    compliance risks, third party/supplier risks, client related risks and physical/environmental risks.
   UK’s Data Protection Act, Indian Information Technology Act, US GLB/HIPAA puts onus on the
    information owners as well as information processor for the protection of the information. Aside from
    fines & penalties, companies should also think of reputation issues & business loss due to a breach.
   High attrition, skills/knowledge loss and valuable intellectual property in people intensive operations
    such as banks, insurance firms, BPO/KPOs can exacerbate threats to information.
   Most companies do not treat information as company assets and therefore there is insufficient
    oversight from board, auditors etc.
                                                          5
Information Security Assessments

                       Dipstick review is a high level look at the significant risks affecting
                       information assets and a quick look at the controls. This review is suitable for
  Dipstick Review
                       a quick and dirty look at the low hanging fruits or for setting context for a
                       bigger review.


                       Based on the global control frameworks such as ISO 27001, COBIT & ITIL,
Information Security   the IS audit service is meant to augment the regular internal audits & provide
                       expertise on information security controls. The audit covers regulatory
      Audits
                       compliances, adherence to internal policies/procedures, second party vendor
                       audits, readiness checks for certifications, and compliances


                       UK’s Data Protection Act of 1998 puts onerous responsibilities on data
                       controllers and data processors. Penalties for noncompliance include
    Review of          personal liability, penalties as well as possible reputation loss. The 7th and
Compliance with UK     8th principals are relevant to data flowing to locations outside of UK and EEA
Data Protection Act    (European Economic Area). We have experts who have dealt with DPA
                       compliances & data export and offer consulting on how a non-EEA company
                       handling UK personal data can comply with DPA principles & requirements.


 Info Sec Training     Information security awareness training



                                                 6
ISO 27001 Certification Services
    ISO 27001 is a global standard for information security practices. Originating from the British
     standard BS7799, ISO 27001 certification goes beyond traditional IT security & also includes
     other important risk areas such as employee related risks (during hiring, employment, transfers
     & termination), Physical/environmental risks, compliance related risks, business continuity
     risks, senior management commitment, linkage to risk management etc. There are 133
     specific controls across 11 domains & certification is given by the external certification body
     only against demonstrable implementation of controls



                            A pre-certification audit is a high level evaluation indicating where your
    Pre-certification       company currently stands in compliance with ISO 27001 before the main
     assessments            certification audit. This audit is conducted under certification audit conditions
                            and non-conformances are identified for the client’s action. Pre-certification


                            ISO 27001 consulting including gap assessments, policy & procedure design,
ISO 27001 design &          risk assessments, information systems controls design and evaluation. We
  implementation            follow proven methodologies to enable your company get certified to ISO
    consulting              27001 standard and sustain the certification. We can also provide entire
                            lifecycle support to ensure that after certification the client is ready for the
                            periodic surveillance audits.




                                                        7
Business Resiliency (BCP/DR/CM) Consulting
    All organizations should plan for contingencies so that business remains resilient and company
     can provide immediate, accurate and measured response to emergency situations. A resilient
     operations has sufficient planning in place and has implemented backup/recovery strategies
     for its data, people & infrastructure so that Critical Business Process are continued and
     negative impact on Business and revenue is reduced. Regulators & compliances such as
     Basel II require robust BCP/DR/CM programs commensurate with business objectives.

    Business Impact         Identifying process criticalities, recovery priorities, recovery time
     Analysis (BIA)         objectives (RTO), recovery points (RPO) & resource requirement.
                            These form the foundation of BCP planning.

       BCP Crisis
    Management plan         Design and development of BCP and Crisis Management program so
     development &          that BCP/CM strategies & tactics support business objectives even in a
     Implementation         disaster situation. We also provide entire BCP lifecycle support.

                            Testing of various intensities from a walkthrough, desktop scenario to
    Testing services        full BCP test. We can also provide a high intensity & complex scenario
                            for stress testing BCP/CM teams.


                            Various BCP/CM trainings for all employees, crisis management team
    BCP/CM training         or BCP team members.


                                                    8
Riskpro Clients                                                                                           Our Clients




 *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                     9
Team Experiences                                                                                          Our Experiences




                           Our team members have worked at world class Companies

 *Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                    10
RESUMES – Our team                                                                     Credentials

                 Co-Founder - Riskpro
                 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Manoj Jain


                 Over 10 years international experience – 6 years in Bahrain and 4 years USA
                 15 years exp in risk management consulting and internal audits, Specialization in
                  Operational Risk, Basel II, Sox and Control design
                 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
                  Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
                 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)


                 Co- Founder - Riskpro
                 CA (India), MBA (Netherlands), CIA (USA)
 Rahul Bhan




                 Over 15 years of extensive internal and external audit experience in India and
                  abroad.
                 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
                  Kuwait, Deloitte Netherlands and KPMG India.
                 Worked with clients in a wide variety of industries and countries including trading,
                  retail and consumer goods, NGO, manufacturing and banking and finance. Major
                  clients include banks, investment companies, manufacturing organizations,
                  aviation etc.


                                                      11
RESUMES - Our team                                                                                Credentials


                     Co-Founder - Riskpro
 Casper Abraham

                     PGD (Electrical & Electronics & Computer Programming)
                     30 years of experience in Information & Communications Technology (ICT) Solutions
                      for Retail, Garments, Manufacturing, Services Industries.
                     Has created Companies, Divisions, Products, Brands, Teams & Markets.
                     Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
                     Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
                      Modeling & Balanced Scorecard
                     Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,

                     Sr Vice President – Risk Management
                      MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Hemant Seigell




                  

                     Professional with 17 years of rich experience into diverse Consumer finance/ Lending
                      operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
                      Housing finance in BFSI industry having successfully led key business strategic
                      engagements across multi-product environment in APAC, Australia and US regions.
                     Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
                     Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
                      Risk management.
                     Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.



                                                             12
RESUMES - Our team                                                                              Credentials


                    Head - Insurance Risk Advisory services
                    B.sc, Associate of Indian Institute of Insurance
                     Licensed Category A Insurance surveyor
 R. Gupta


                 

                    26 years of experience in Insurance advisory services, Loss adjusting for large
                     corporates,Claims management.
                    Has assessed more than 4500 high value insurance claims across various industry
                     sectors.
                    Risk management inspection
                    Valuations of fixed assets for insurance purpose.


                    Head - Human Capital Management
 Nilesh Bhatia




                    Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
                     Leadership, Trained on interviewing skills and Whole Message Model.
                    Over two decades of international, multi-cultural experience in finance and human resources
                     viz. internal audit, accounting operations, accounting process review & re-designing, risk
                     management, business solutioning, six sigma projects, talent acquisition, talent retention,
                     organization design/redesigning, compensation and appraisal processing, employee and
                     customer satisfaction surveys, knowledge management and finance services.
                    Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
                     USA, Fidelity International and Macquarie Global Finance Services India.



                                                            13
RESUMES - Our team                                                                              Credentials

                       Head – Taxation Risk Advisory
 Rajesh Jhalani

                       B.Com, FCA
                       Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
                        and Mehrotra
                       Over 19 years of experience in the field of Audit, Taxation, Company law matters.
                       Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
                        India etc.

                    President – Banking & Financial Services
                       A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
 Sivaramakrishnan




                        CWA, CAIIB
                       Combined experience of 25+ years in corporate banking, risk management,
                        international trade finance, development of risk rating models, project finance, credit
                        monitoring and NPA management
                       Since 2006 conducting open / in-house training on the above domains to all Top
                        public/ new and old private sector banks, top MNC banks (India and abroad), leading
                        NBFCs and corporates in manufacturing and financial services space; Worked on IFC
                        (World Bank) funded projects for MSMEs in India and abroad
                       Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
                        continuously two years during his tenure; widely travelled abroad for business
                        relations, seminars, offering training, investor meetings, NYSE listing and for
                        processes involving establishment of representative Office in USA


                                                             14
RESUMES - Our team                                  Credentials

                 Executive Vice President – Risk Management ( Banking & Financial Services)
                    A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable
                     domestic and international experience
Kashi Banerjee



                    An aggregate experience of 24+ years across industry, mainly BFSI in several
                     functional areas including Retail and Commercial Banking, Corporate Lending, team
                     member of the Business Process Re-Engineering project (BPR); conceptualizing and
                     setting up shared services centres for centralized operations for the Bank in India.
                    Management through ERM framework overseeing all key areas of the business
                     through various Operational Risk tools like KRI / RCSA matrices. Managing of major
                     project implementation of Basel II and Compliance risk framework
                    Directing, reviewing and advising Board of Directors on various compliance issues and
                     representing the bank to the Central Bank regulatory offices.
                    Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
                     Holdings ( subsidiary)
                 Consultant – Information Security & IT Governance
Anjay Agarwal




                  LLB, CA, CISA, CWA, CS, CFE and others

                  Over 15 years of experience in the field of Audit, Taxation, Investigations.

                  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
                    Investigations, IS Forensics
                  International Committee Member of Governmental and Regulatory Agencies
                    Board and Academic Relations Committee of ISACA, USA


                                                         15
RESUMES - Our team                                                Credentials

                       Executive Vice President – Risk Management ( Banking & Financial Services)
Vijayan Govindarajan

                          Professional Risk Manager with considerable domestic and international experience
                          An aggregate experience of 30 + years across industry, mainly Banking in several functional areas
                           including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial
                           Services.
                          Track record of setting up of excellence in the set-up, and management of credit and operational risk,
                           compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking
                           entities in the Middle East.
                          Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management
                           module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking
                           software implementations
                          Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank
                           Bahrain as AGM Risk Management.


                           Specialist Risk Consultant – ERP & IT Compliance
Gourav Ladha




                           SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained
                            (from SAP India)
                           Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for
                            ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc
                           Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &
                            Segregation of Duties Control Audit, ERP Trainings,
                           Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,
                            Telecommunication to IT Services
                           Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services




                                                                          16
RESUMES - Our team                                        Credentials

                        Vice President & Head – IT Risk Advisory
Ravikiran Bhandari

                        Over 14+ Years of Experience in Information Security and Risk Management & CISM
                         certified
                        Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
                         Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
                        Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
                         Retail, Hi-Tech & Telecom, and Automobile
                        Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
                         leading ethical hackers in India and published several articles in Print and Online Media
                        Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
                         Ventures across several countries in the world including US, UK, China, Germany

                         Vice President – Legal Risk Advisory
Aashish Shrivastav




                     

                        B.B.A. LL.B. (Hons.)
                        About half a decade experience in legal services to client’s with respect to Contract
                         and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
                         Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
                         Corporate.
                        Have advised various social enterprises and start ups in setting up business in
                         India.
                        Worked for the leading law firms of India such as FoxMandal Little.



                                                                 17
RESUMES - Our team                                         Credentials

                       Vice President – Riskpro India
Phanindra Prakash

                       FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
                       Over 16 years of extensive consulting experience which includes financial & systems audit,
                        process transformation, implementation of internal controls, SOX compliance, fraud audits
                        & due diligence, US-India taxation
                       Engaged in consulting roles as trusted advisor to finance, internal audit and information
                        technology executives of multiple Fortune 1000 companies with project sites in US,
                        Canada, Europe & Asia
                       Worked with E&Y and Deloitte Consulting in USA
                       Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
                        Imation, Albertsons,


                       EVP and Head – Telecom Risk Advisory
                       M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkpoing
                        University/Sweden; Lead Auditor (BVQI).
Asok Sit




                       Over 30 years on International experience in networks and mobile Handsets from top
                        global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
                        based mostly in its head quarter locations in India, EU, USA.
                       Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
                        competitive advantage, customer delight and sustainability; key skill sets are Engagement,
                        Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
                        CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.



                                                                 18
RESUMES - PARTNERSHIPS
                     Specialist Risk Consultant – Business Continuity
Andrew Hiles

                     Founder and 15-year Chairman of Survive, the first international user group for Business
                      Continuity professionals
                     Founding director and first Fellow of the Business Continuity Institute
                     Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
                      Business Continuity and ICT Disaster Recovery Management
                     Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
                      Manufacturing, Retail, Hi-Tech & Telecom
                     Western Press Award for services to business, 1994; BCI/CIR nomination for
                      lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
                      2004, Washington DC.

                     Specialist Risk Consultant – Enterprise Risk Management
Chris E. Mandel




                     Highly skilled risk and insurance professional with 25 years of experience designing,
                      developing and implementing large, global corporate risk management programs for Fortune
                      500 firms.
                     Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
                      founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
                     Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
                      Global and American National Red Cross
                     Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
                      Insurance Co.
                     2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
                      “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
                      Society, Inc.

                                                            19
RESUMES - Advisors                                                                                 Credentials

                      Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India
 Mr. MP Mehrorta

                      B.Com, FCA, LLB
                      Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.
                      Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy
                       Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of
                       Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour,
                       Govt. of India, New Delhi.
                      Ex - Director, Canara Bank


                      Practicing chartered accountant in Delhi
                      CA, ICWA
 Mr. PK Gupta




                      Over 35 years of professional experience.
                      Trustee, Kargil Shaheed Smarak Samiti
                      Hon. Treasurer, World Academy of Spiritual Sciences (WASS).
                      Panel Arbitrator, International Centre for Alternative Dispute Resolution
                      Arbitrator, Cement Corporation of India
                      Arbitrator, Bombay Stock Exchange Limited
                      Arbitrator, Central Depository Services (India) Limited
                      Arbitrator’s Panel of Indian Council of Arbitration



                                                                   20
Key Contacts
Corporate                           Mumbai                      Delhi                       Bangalore
   Riskpro India                    Manoj Jain                  Rahul Bhan                  Casper Abraham
Ventures (P) Limited                Director                    Director                    Director
                                    M- 98337 67114              M- 99680 05042              M- 98450 61870
                                    manoj.jain@riskpro.in       rahul.bhan@riskpro.in       casper.abraham@riskpro.in
   info@riskpro.in
   www.riskpro.in                   Sivaramakrishnan            Hemant Seigell              Vijayan Govindarajan
                                    President – Banking & FS    SVP – Risk Management       EVP – Risk Management
C 561, Defence colony               M- 98690 19311              M- 99536 97905              M- 99166 63652
  New Delhi 110024                  smaran.iyer@riskpro.in      hemant.seigell@riskpro.in   vijayan.govindarajan@riskpro.in

Ahmedabad                           Pune                        Kolkata                     Gurgaon
Maulik Manakiwala                   M.L. Jain                   Kashi Banerjee              Nilesh Bhatia
Associate Firm                      Principal – Strategy Risk   EVP – Risk Management       Head – Human Capital Mgt.
M – 98256 40046                     M- 98220 11987              M- 98304 75375              M- 98182 93434
                                    mljain@riskpro.in           kashi.banerjee@riskpro.in   nilesh.bhatia@riskpro.in
Gourav Ladha
Sap Risk Advisory
M- 97129 52955

Salem                               Ghaziabad                   Agra                        Hyderabad

Chandrasekeran                      R Gupta                     Alok Kumar Agarwal          Phanindra Prakash
Recruitment franchisee              Head – Insurance Risk       Associate Firm              Member Firm
M – 94435 99132                     M- 98101 07387              M- 99971 65253              M- 95500 61616



Copyright- © 2012 Riskpro ,India .All rights reserved.             21
Key Contacts (Continued)
Corporate                           Bangalore                       Gurgaon
   Riskpro India                    Ravikiran Bhandari              Asok Sit
Ventures (P) Limited
                                    VP – IT Risk Advisory           EVP, Head – Telecom Risk Advisory
                                    M- 99001 69562                  M- 98105 03463
   info@riskpro.in                  ravikiran.bhandari@riskpro.in
   www.riskpro.in                                                   asok.sit@riskpro.in

C 561, Defence colony
  New Delhi 110024




Copyright- © 2012 Riskpro ,India .All rights reserved.                 22

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Information Risk & Business Continuity Management Guide

  • 1. Information Risk & Business Continuity Management Riskpro, India 1
  • 2. Who is Riskpro… Why us? ABOUT US MISSION  Riskpro is an organisation of member firms around India devoted to client service  Provide integrated risk management excellence. Member firms offer wide range consulting services to mid-large sized of services in the field of risk management. corporate /financial institutions in India  Currently it has offices in three major cities  Be the preferred service provider for Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance in other cities. (GRC) solutions.  Managed by experienced professionals with experiences spanning various industries. VALUE PROPOSITION DIFFERENTIATORS  You get quality advisory, normally delivered by large consulting firms, at fee levels  Risk Management is our main focus charged by independent & small firms  Over 200 years of cumulative experience  High quality deliverables  Hybrid Delivery model  Multi-skilled & multi-disciplined organisation.  Ability to take on large and complex projects  Timely completion of any task due to delivery capabilities  Affordable alternative to large firms  We Hold hands, not shake hands. 2
  • 3. Risk Management Advisory Services Basel II/III Advisory Corporate Risks Information Security  Market Risk  Enterprise Risk Assessment  IS Audit  Credit Risk  Fraud Risk  Information Security  Operational Risk  Risk based Internal Audit  Business Continuity  ICAAP  Operations Risk  IT Assurance  Forensic services  IT Governance SERVICES Operational Risk Governance Other Risks  Process reviews  Corporate Governance  Business/Strategic Risk  Policy/ Process Review  Business Strategic risk  Reputation Risk  Process Improvement  Fraud Risk  Outsourcing Risk  Compliance Risk  Forensic Accounting  Contractual Risk Training Recruitment  Banking – E Learning  Virtual Risk Managers  Corporate Training  Full Time Risk Professionals  Regular Risk Management Training  Part time Risk Professionals  Online Training material  Risk Managers on call – free  Workshops / Events 3
  • 4. Riskpro’s Network Presence New Delhi Agra Ahmedabad Kolkata Mumbai Pune Hyderabad Bangalore Salem 4
  • 5. Information Risk Governance BACKGROUND  In an environment of escalating information security threats, technology outages, data integrity and quality issues, corporate governance concerns and privacy regulations, organizations need to be sure of the integrity, confidentiality, and availability of their paper & electronic information and underlying systems.  This requires information handling, communication & storage systems that are properly deployed, monitored and controlled.  With increasing regulatory norms being enforced for companies, managing risks affecting confidentiality, integrity and availability of vital information assets has become one of the most important business drivers as well as a key differentiator from competition. CHALLENGES  Mitigation of risks related to information assets requires an organization to think outside of traditional IT controls and also look at their non-IT areas for information related risks such as people risks, compliance risks, third party/supplier risks, client related risks and physical/environmental risks.  UK’s Data Protection Act, Indian Information Technology Act, US GLB/HIPAA puts onus on the information owners as well as information processor for the protection of the information. Aside from fines & penalties, companies should also think of reputation issues & business loss due to a breach.  High attrition, skills/knowledge loss and valuable intellectual property in people intensive operations such as banks, insurance firms, BPO/KPOs can exacerbate threats to information.  Most companies do not treat information as company assets and therefore there is insufficient oversight from board, auditors etc. 5
  • 6. Information Security Assessments Dipstick review is a high level look at the significant risks affecting information assets and a quick look at the controls. This review is suitable for Dipstick Review a quick and dirty look at the low hanging fruits or for setting context for a bigger review. Based on the global control frameworks such as ISO 27001, COBIT & ITIL, Information Security the IS audit service is meant to augment the regular internal audits & provide expertise on information security controls. The audit covers regulatory Audits compliances, adherence to internal policies/procedures, second party vendor audits, readiness checks for certifications, and compliances UK’s Data Protection Act of 1998 puts onerous responsibilities on data controllers and data processors. Penalties for noncompliance include Review of personal liability, penalties as well as possible reputation loss. The 7th and Compliance with UK 8th principals are relevant to data flowing to locations outside of UK and EEA Data Protection Act (European Economic Area). We have experts who have dealt with DPA compliances & data export and offer consulting on how a non-EEA company handling UK personal data can comply with DPA principles & requirements. Info Sec Training Information security awareness training 6
  • 7. ISO 27001 Certification Services  ISO 27001 is a global standard for information security practices. Originating from the British standard BS7799, ISO 27001 certification goes beyond traditional IT security & also includes other important risk areas such as employee related risks (during hiring, employment, transfers & termination), Physical/environmental risks, compliance related risks, business continuity risks, senior management commitment, linkage to risk management etc. There are 133 specific controls across 11 domains & certification is given by the external certification body only against demonstrable implementation of controls A pre-certification audit is a high level evaluation indicating where your Pre-certification company currently stands in compliance with ISO 27001 before the main assessments certification audit. This audit is conducted under certification audit conditions and non-conformances are identified for the client’s action. Pre-certification ISO 27001 consulting including gap assessments, policy & procedure design, ISO 27001 design & risk assessments, information systems controls design and evaluation. We implementation follow proven methodologies to enable your company get certified to ISO consulting 27001 standard and sustain the certification. We can also provide entire lifecycle support to ensure that after certification the client is ready for the periodic surveillance audits. 7
  • 8. Business Resiliency (BCP/DR/CM) Consulting  All organizations should plan for contingencies so that business remains resilient and company can provide immediate, accurate and measured response to emergency situations. A resilient operations has sufficient planning in place and has implemented backup/recovery strategies for its data, people & infrastructure so that Critical Business Process are continued and negative impact on Business and revenue is reduced. Regulators & compliances such as Basel II require robust BCP/DR/CM programs commensurate with business objectives. Business Impact Identifying process criticalities, recovery priorities, recovery time Analysis (BIA) objectives (RTO), recovery points (RPO) & resource requirement. These form the foundation of BCP planning. BCP Crisis Management plan Design and development of BCP and Crisis Management program so development & that BCP/CM strategies & tactics support business objectives even in a Implementation disaster situation. We also provide entire BCP lifecycle support. Testing of various intensities from a walkthrough, desktop scenario to Testing services full BCP test. We can also provide a high intensity & complex scenario for stress testing BCP/CM teams. Various BCP/CM trainings for all employees, crisis management team BCP/CM training or BCP team members. 8
  • 9. Riskpro Clients Our Clients *Any trademarks or logos used throughout this presentation are the property of their respective owners 9
  • 10. Team Experiences Our Experiences Our team members have worked at world class Companies *Any trademarks or logos used throughout this presentation are the property of their respective owners 10
  • 11. RESUMES – Our team Credentials  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP) Manoj Jain  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA) Rahul Bhan  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. 11
  • 12. RESUMES - Our team Credentials  Co-Founder - Riskpro Casper Abraham  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,  Sr Vice President – Risk Management MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM Hemant Seigell   Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. 12
  • 13. RESUMES - Our team Credentials  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor R. Gupta   26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose.  Head - Human Capital Management Nilesh Bhatia  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. 13
  • 14. RESUMES - Our team Credentials  Head – Taxation Risk Advisory Rajesh Jhalani  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. President – Banking & Financial Services  A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics), Sivaramakrishnan CWA, CAIIB  Combined experience of 25+ years in corporate banking, risk management, international trade finance, development of risk rating models, project finance, credit monitoring and NPA management  Since 2006 conducting open / in-house training on the above domains to all Top public/ new and old private sector banks, top MNC banks (India and abroad), leading NBFCs and corporates in manufacturing and financial services space; Worked on IFC (World Bank) funded projects for MSMEs in India and abroad  Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award continuously two years during his tenure; widely travelled abroad for business relations, seminars, offering training, investor meetings, NYSE listing and for processes involving establishment of representative Office in USA 14
  • 15. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services)  A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable domestic and international experience Kashi Banerjee  An aggregate experience of 24+ years across industry, mainly BFSI in several functional areas including Retail and Commercial Banking, Corporate Lending, team member of the Business Process Re-Engineering project (BPR); conceptualizing and setting up shared services centres for centralized operations for the Bank in India.  Management through ERM framework overseeing all key areas of the business through various Operational Risk tools like KRI / RCSA matrices. Managing of major project implementation of Basel II and Compliance risk framework  Directing, reviewing and advising Board of Directors on various compliance issues and representing the bank to the Central Bank regulatory offices.  Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai Holdings ( subsidiary) Consultant – Information Security & IT Governance Anjay Agarwal  LLB, CA, CISA, CWA, CS, CFE and others  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA 15
  • 16. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services) Vijayan Govindarajan  Professional Risk Manager with considerable domestic and international experience  An aggregate experience of 30 + years across industry, mainly Banking in several functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial Services.  Track record of setting up of excellence in the set-up, and management of credit and operational risk, compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking entities in the Middle East.  Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking software implementations  Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank Bahrain as AGM Risk Management.  Specialist Risk Consultant – ERP & IT Compliance Gourav Ladha  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services 16
  • 17. RESUMES - Our team Credentials  Vice President & Head – IT Risk Advisory Ravikiran Bhandari  Over 14+ Years of Experience in Information Security and Risk Management & CISM certified  Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs  Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing, Retail, Hi-Tech & Telecom, and Automobile  Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about leading ethical hackers in India and published several articles in Print and Online Media  Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint Ventures across several countries in the world including US, UK, China, Germany Vice President – Legal Risk Advisory Aashish Shrivastav   B.B.A. LL.B. (Hons.)  About half a decade experience in legal services to client’s with respect to Contract and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private Equity Investment Transactions, Real Estate & Infrastructure, Energy and General Corporate.  Have advised various social enterprises and start ups in setting up business in India.  Worked for the leading law firms of India such as FoxMandal Little. 17
  • 18. RESUMES - Our team Credentials  Vice President – Riskpro India Phanindra Prakash  FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]  Over 16 years of extensive consulting experience which includes financial & systems audit, process transformation, implementation of internal controls, SOX compliance, fraud audits & due diligence, US-India taxation  Engaged in consulting roles as trusted advisor to finance, internal audit and information technology executives of multiple Fortune 1000 companies with project sites in US, Canada, Europe & Asia  Worked with E&Y and Deloitte Consulting in USA  Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton, Imation, Albertsons,  EVP and Head – Telecom Risk Advisory  M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkpoing University/Sweden; Lead Auditor (BVQI). Asok Sit  Over 30 years on International experience in networks and mobile Handsets from top global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and based mostly in its head quarter locations in India, EU, USA.  Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for competitive advantage, customer delight and sustainability; key skill sets are Engagement, Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like CMMI, TL9000, Six Sigma, ISO, SAS 70 etc. 18
  • 19. RESUMES - PARTNERSHIPS  Specialist Risk Consultant – Business Continuity Andrew Hiles  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC.  Specialist Risk Consultant – Enterprise Risk Management Chris E. Mandel  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. 19
  • 20. RESUMES - Advisors Credentials  Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India Mr. MP Mehrorta  B.Com, FCA, LLB  Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.  Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour, Govt. of India, New Delhi.  Ex - Director, Canara Bank  Practicing chartered accountant in Delhi  CA, ICWA Mr. PK Gupta  Over 35 years of professional experience.  Trustee, Kargil Shaheed Smarak Samiti  Hon. Treasurer, World Academy of Spiritual Sciences (WASS).  Panel Arbitrator, International Centre for Alternative Dispute Resolution  Arbitrator, Cement Corporation of India  Arbitrator, Bombay Stock Exchange Limited  Arbitrator, Central Depository Services (India) Limited  Arbitrator’s Panel of Indian Council of Arbitration 20
  • 21. Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Manoj Jain Rahul Bhan Casper Abraham Ventures (P) Limited Director Director Director M- 98337 67114 M- 99680 05042 M- 98450 61870 manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in info@riskpro.in www.riskpro.in Sivaramakrishnan Hemant Seigell Vijayan Govindarajan President – Banking & FS SVP – Risk Management EVP – Risk Management C 561, Defence colony M- 98690 19311 M- 99536 97905 M- 99166 63652 New Delhi 110024 smaran.iyer@riskpro.in hemant.seigell@riskpro.in vijayan.govindarajan@riskpro.in Ahmedabad Pune Kolkata Gurgaon Maulik Manakiwala M.L. Jain Kashi Banerjee Nilesh Bhatia Associate Firm Principal – Strategy Risk EVP – Risk Management Head – Human Capital Mgt. M – 98256 40046 M- 98220 11987 M- 98304 75375 M- 98182 93434 mljain@riskpro.in kashi.banerjee@riskpro.in nilesh.bhatia@riskpro.in Gourav Ladha Sap Risk Advisory M- 97129 52955 Salem Ghaziabad Agra Hyderabad Chandrasekeran R Gupta Alok Kumar Agarwal Phanindra Prakash Recruitment franchisee Head – Insurance Risk Associate Firm Member Firm M – 94435 99132 M- 98101 07387 M- 99971 65253 M- 95500 61616 Copyright- © 2012 Riskpro ,India .All rights reserved. 21
  • 22. Key Contacts (Continued) Corporate Bangalore Gurgaon Riskpro India Ravikiran Bhandari Asok Sit Ventures (P) Limited VP – IT Risk Advisory EVP, Head – Telecom Risk Advisory M- 99001 69562 M- 98105 03463 info@riskpro.in ravikiran.bhandari@riskpro.in www.riskpro.in asok.sit@riskpro.in C 561, Defence colony New Delhi 110024 Copyright- © 2012 Riskpro ,India .All rights reserved. 22