Understanding the CBAP Designation

1. Welcome to the IIBA® Webinar Two options to connect to audio: Option 1: Listen to webinar using your computer’s speakers or headset (VOIP). This is the default setting. Option 2: Select "Use Telephone" after joining the webinar and call the country number closest to you: Enter the phone number Enter the access code + pound (#) Access Code - 695-251-900 Enter the Audio PIN + pound (#) Shown after joining the Webinar Australia: +61 (0) 2 8014 7529 Austria: +43 (0) 7 2088 0452 Belgium: +32 (0) 38 08 0292 Denmark: +45 69 91 84 59 Finland: +358 (0) 341 08 9275 France: +33 (0) 581 180 754 Germany: +49 (0) 895 4998 6517 Ireland: +353 (0) 15 262 855 Italy: +39 (0) 916 19 33 14 Netherlands: +31 (0) 202 629 698 New Zealand: +0800451500 Norway: +47 85 22 68 45 Spain: +34 (0) 925 67 0951 Sweden: +46 (0) 770 791 805 Switzerland: +41 (0) 415 0008 65 United Kingdom: +44 (0) 161 660 8220 United States: +1 516 453 0014 Access Code: 695-251-900 You will be able to listen to the webinar using either option, but will be muted. Comments and questions will be accepted through the question box in the GoToWebinar interface. © International Institute of Business Analysis™

2. Understanding the CBAP® Designation A Panel Discussion

3. 3 Panel Introduction Suzanne Bertschi Suzanne is the Product Manager of Certification for IIBA®. In this role, Suzanne is accountable for the operational manage-ment of the certification and re-certification programs. Previously, Suzanne was a Sr. Business Systems Consultant at Sun Life Financial, responsible for business analysis and, for business analysis process improvement, training and coaching. Suzanne has over 14 years of experience in the financial services industry and in IT. Suzanne has a BComm degree from Carleton University. © International Institute of Business Analysis

4. Panel Introduction Kevin Brennan Kevin Brennan, CBAP, PMP, serves on the Board of Directors as the Vice-President, Body of Knowledge, as well as acting as the IIBA’s Manager of Information Technology. He is responsible for the development of the Business Analysis Body of Knowledge® (BABOK®) and was also one of the authors of the CBAP® exam. He is a frequent speaker on business analysis, project management, and software quality assurance topics at conferences. Kevin has a B.A. degree in History and Political Science from the University of Toronto. 4 © International Institute of Business Analysis

5. 5 Panel Introduction Michael Gladstone Michael is Senior Manager, Business Analysis & Quality Assurance at Meridian Credit Union, responsible for developing theBA and QA practices, and overseeing the BA and QA activities across the organization. As IIBA® VP Certification, Michael oversees the operations of the Certification programs and development and management of the organization’s professional designations. As CIO, Michael's responsibilities include IT Operations and Solutions Development. Michael is a graduate of York University with a BSc. in Computer Science and the Schulich School of Business with an MBA. © International Institute of Business Analysis

8. CBAP® Exam and Designation Exam migrates to 2.0 August 1, 2009 Item writing team currently developing 2.0 exam Exam blueprint will be published later this year If you are certified under 1.6, it remains valid 8 © International Institute of Business Analysis

9. CBAP® Certification Requirements Application Requirements Five years (7,500 hours) of business analysis work in the last 10 years experience Demonstrated experience and knowledge (i.e. minimum 900 hours) in 4 out of 6 BABOK® Knowledge Areas 21 hours of BA professional development in the last 4 years Minimum high school diploma or equivalent Two professional references Signed Code of Conduct Upon approval, the candidate must pass the CBAP® Exam 9 © International Institute of Business Analysis

10. The Certification Process Candidate submits an application for certification. The application must include: Application form and application fee Examination fee References Code of Conduct form IIBA® Certification Body reviews these materials to determine if the candidate meets all CBAP® requirements If approved, the candidate registers to take the exam Candidate takes the exam Candidate is notified of the result 10 © International Institute of Business Analysis

11. Work Experience Acceptable activities include: Hands-on business analysis activities (as per BABOK®) Coaching or mentoring of business analysts with respect to business analysis activities Development of business analysis methodology and/or best practices Development of business analysis training 11 © International Institute of Business Analysis

12. Work Experience Activities that will not apply include: Supervisory management of business analysis activities (e.g. resource management, status reporting, performance management) Teaching business analysis training courses Selling requirements tools/software Project management Testing Programming 12 © International Institute of Business Analysis

13. Professional Development Must be personal professional development, not time developing others (e.g., taking a course qualifies, teaching a course does not) For initial CBAP® certification, Professional Development must be a course or seminar Course content must be based on the BABOK® Knowledge Areas or Underlying Fundamentals Testing courses, project management courses or programming courses will not qualify Leadership, communication do qualify 13 © International Institute of Business Analysis

14. References Must be provided by a: Career Manager Internal or external Client Certified Business Analysis Professional™ (CBAP®) 14 © International Institute of Business Analysis

15. Exam details Comprised of 150 multiple choice questions Each multiple choice question has 4 possible answers Exam duration is 3.5 hours Paper exams or computer-based testing in designated exam centres Scoring is immediate for CBT May take 30 days for paper-based exams Notifications will include information on performance by Knowledge Area for any unsuccessful candidates 15 © International Institute of Business Analysis

16. Preparing for the exam Review the content of the IIBA®Business Analysis Body of Knowledge® version 1.6 Identify your gaps in knowledge or areas of weakness and then reference publications listed in the Business Analysis Body of Knowledge® version 1.6 for those areas. Join a CBAP® study group or enroll in a CBAP® Prep Course 16 © International Institute of Business Analysis

17. Certification Fees Initial fees $125 USD application fee that is non-refundable $325 USD exam fee for IIBA® members $450 USD exam fee for non-members Rewrite fees $250 USD for IIBA® members $375 USD for non-members Candidate must wait 3 months before rewriting the exam 17 © International Institute of Business Analysis

18. Re-certification Re-certification will be required every 3 years CBAP® recipients will require Continuing Development Units (CDUs) to re-certify Formal Academic Education Professional Development Professional Activities Self Directed Learning Volunteer Service Professional Experience 18 © International Institute of Business Analysis

19. Where to find more information Available on www.theiiba.org CBAP® Handbook CBAP® FAQs CBAP® Application and Exam processes and forms Business Analysis Body of Knowledge® Email: certification@theiiba.org 19 © International Institute of Business Analysis

21. Identifies currently accepted practices

22. Recognizes business analysis is not synonymous with software requirements

23. Defined & enhanced by the professionals who apply it

24. Captures the sum of the knowledge required for the practice of business analysis as a professionThe set of tasks, knowledge, & techniques required to identify business needs & determine solutions to business problems. © International Institute of Business Analysis™ 20 © International Institute of Business Analysis

25. What are the major changes? All content is complete 77 tasks consolidated into 32 Applies to a wider range of methods including Agile, BPM Validated by practitioners and experts Surveys of BA community show that content is “generally accepted” All tasks performed by most BAs 21 © International Institute of Business Analysis

26. Techniques Techniques consolidated in their own chapter 34 techniques described in 2.0 All techniques listed are performed by a majority of BAs today Includes all commonly used elicitation and analysis techniques Cover most situations a BA is likely to encounter 22 © International Institute of Business Analysis

27. CBAP® Exam and Designation Exam migrates to 2.0 August 1, 2009 Item writing team currently developing 2.0 exam Exam blueprint will be published later this year If you are certified under 1.6, it remains valid 23 © International Institute of Business Analysis

28. Questions? 24 © International Institute of Business Analysis

29. Now Available! BABOK® Guide v2.0 All content has been reviewed and validated by practitioners and experts Tasks have been condensed from 76 down to 32 More flexible task structure allows the BABOK® Guide to be mapped to a wide range of methodologies New Release! BABOK® Guide v2.0Print Publication Volume discounts available

30. Next Webinar Structuring IIBA® for 2010 and Beyond When: Tuesday, June 16, 2009 at 12:00 p.m. to 1:00 p.m. EDT Who: Kathleen Barret, President, Indy Mitra, Secretary and Head of Operational Compliance, and Alain Arseneault, VP Marketing and Communications Discussion points: Understanding the reasons the Board has recommended changes to the IIBA® bylaws Successes and challenges in governing an international, professional association Rights, responsibilities and benefits of IIBA® Membership Register now at www.theiiba.org