SlideShare a Scribd company logo
1 of 1
Download to read offline
runtime
servers
Unica Interact Concepts
© 2020 Purple Square Consulting Ltd
This infographic highlights and puts into context, the key
concepts that are fundamental to using Unica Interact to target
inbound channel visitors with targeted and personalised
marketing messages.
For a detailed review of your requirements, why not get in touch
today? Email us at info@purplesquareconsulting.com
triggered
messages
push messaging
email
sms
touchpoints
mobile
app
call
centre
posatmweb
message
connector
design environment
runtime environment
smart
segments
session
sinteractive
flowcharts
interactive
channels
zones
interaction points
[event patterns]
events
[constraints]
[self-learning model]
offers
campaigns
interaction
strategy
deploy
marketers score
api
runtime sessions
batch
flowcharts
blacklist
whitelist
contact
history
response
history
contact
history
response
history
learning profile

More Related Content

Similar to Purple Square's HCL Unica Interact Concepts Infographic

IBM POV - Contextual Assistance
IBM POV - Contextual AssistanceIBM POV - Contextual Assistance
IBM POV - Contextual Assistance
Sarah Burkhardt
 

Similar to Purple Square's HCL Unica Interact Concepts Infographic (20)

Bajaj Allianz General Insurance
Bajaj Allianz General InsuranceBajaj Allianz General Insurance
Bajaj Allianz General Insurance
 
UC Analytics for MS Lync
UC Analytics for MS LyncUC Analytics for MS Lync
UC Analytics for MS Lync
 
Wcs En
Wcs EnWcs En
Wcs En
 
Reitek Online Engagement [English]
Reitek Online Engagement [English]Reitek Online Engagement [English]
Reitek Online Engagement [English]
 
Web fusion contact brochure
Web fusion contact brochureWeb fusion contact brochure
Web fusion contact brochure
 
IBM Watson - Cognitive Robots
IBM Watson - Cognitive RobotsIBM Watson - Cognitive Robots
IBM Watson - Cognitive Robots
 
Is intro rotterdam
Is intro rotterdamIs intro rotterdam
Is intro rotterdam
 
Thabo Ndlela- Leveraging AI for enhanced Customer Service and Experience
Thabo Ndlela- Leveraging AI for enhanced Customer Service and ExperienceThabo Ndlela- Leveraging AI for enhanced Customer Service and Experience
Thabo Ndlela- Leveraging AI for enhanced Customer Service and Experience
 
Soni Speight Portfolio
Soni Speight PortfolioSoni Speight Portfolio
Soni Speight Portfolio
 
Digitization field-service-operations
Digitization field-service-operationsDigitization field-service-operations
Digitization field-service-operations
 
E-Commerce Customer Solutions Designer - London based career opportunity
E-Commerce Customer Solutions Designer - London based career opportunityE-Commerce Customer Solutions Designer - London based career opportunity
E-Commerce Customer Solutions Designer - London based career opportunity
 
Bt 4 g_ecom_csd
Bt 4 g_ecom_csdBt 4 g_ecom_csd
Bt 4 g_ecom_csd
 
IBM POV - Contextual Assistance
IBM POV - Contextual AssistanceIBM POV - Contextual Assistance
IBM POV - Contextual Assistance
 
GoQueue - Friction Less Customer Experience Management
GoQueue - Friction Less Customer Experience ManagementGoQueue - Friction Less Customer Experience Management
GoQueue - Friction Less Customer Experience Management
 
Rachit ux portfolio (1)
Rachit ux portfolio (1)Rachit ux portfolio (1)
Rachit ux portfolio (1)
 
Thiyagu Profile
Thiyagu ProfileThiyagu Profile
Thiyagu Profile
 
Basic Components to build a SMART website, Websites 2020
Basic Components to build a SMART website, Websites 2020Basic Components to build a SMART website, Websites 2020
Basic Components to build a SMART website, Websites 2020
 
All business communications centralized: Scriptura Engage
All business communications centralized: Scriptura EngageAll business communications centralized: Scriptura Engage
All business communications centralized: Scriptura Engage
 
WSO2Con ASIA 2016: Keynote: Building a Digital Enterprise: Learning from Expe...
WSO2Con ASIA 2016: Keynote: Building a Digital Enterprise: Learning from Expe...WSO2Con ASIA 2016: Keynote: Building a Digital Enterprise: Learning from Expe...
WSO2Con ASIA 2016: Keynote: Building a Digital Enterprise: Learning from Expe...
 
Resume Pritesh Gandhi
Resume Pritesh GandhiResume Pritesh Gandhi
Resume Pritesh Gandhi
 

Recently uploaded

WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Pasuruan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di PasuruanWA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Pasuruan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Pasuruan
infoobataborsi24
 
INCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSE
INCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSEINCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSE
INCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSE
RicaAbellanosa
 
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
ahmedjiabur940
 

Recently uploaded (20)

Key Social Media Marketing Trends for 2024
Key Social Media Marketing Trends for 2024Key Social Media Marketing Trends for 2024
Key Social Media Marketing Trends for 2024
 
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Pasuruan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di PasuruanWA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Pasuruan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Pasuruan
 
Flyers, posters, booklets and brochures-3 (6).pptx
Flyers, posters, booklets and brochures-3 (6).pptxFlyers, posters, booklets and brochures-3 (6).pptx
Flyers, posters, booklets and brochures-3 (6).pptx
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
Generating Leads with Analyst Content Webinar Slides_SJN Final.pdf
Generating Leads with Analyst Content Webinar Slides_SJN Final.pdfGenerating Leads with Analyst Content Webinar Slides_SJN Final.pdf
Generating Leads with Analyst Content Webinar Slides_SJN Final.pdf
 
Engaging Sensory Activities for 5-10 Year Olds
Engaging Sensory Activities for 5-10 Year OldsEngaging Sensory Activities for 5-10 Year Olds
Engaging Sensory Activities for 5-10 Year Olds
 
Best Digital Expert Corporation of India
Best Digital Expert Corporation of IndiaBest Digital Expert Corporation of India
Best Digital Expert Corporation of India
 
Killer Packaging__Published in PrintAction
Killer Packaging__Published in PrintActionKiller Packaging__Published in PrintAction
Killer Packaging__Published in PrintAction
 
INCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSE
INCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSEINCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSE
INCOME TAXATION- CHAPTER 13-A ADDITIONAL CLAIMABLE COMPENSATION EXPENSE
 
Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...
Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...
Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...
 
Resumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital StrategistResumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital Strategist
 
The Art of sales from fictional characters.
The Art of sales from fictional characters.The Art of sales from fictional characters.
The Art of sales from fictional characters.
 
SALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptxSALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptx
 
The seven principles of persuasion by Dr. Robert Cialdini
The seven principles of persuasion by Dr. Robert CialdiniThe seven principles of persuasion by Dr. Robert Cialdini
The seven principles of persuasion by Dr. Robert Cialdini
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Passive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless EarningsPassive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless Earnings
 
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
 
SEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking HigherSEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking Higher
 
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATIONHOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
 
Taprank - Boost your Google reviews with personalized NFC cards
Taprank - Boost your Google reviews with personalized NFC cardsTaprank - Boost your Google reviews with personalized NFC cards
Taprank - Boost your Google reviews with personalized NFC cards
 

Purple Square's HCL Unica Interact Concepts Infographic

  • 1. runtime servers Unica Interact Concepts © 2020 Purple Square Consulting Ltd This infographic highlights and puts into context, the key concepts that are fundamental to using Unica Interact to target inbound channel visitors with targeted and personalised marketing messages. For a detailed review of your requirements, why not get in touch today? Email us at info@purplesquareconsulting.com triggered messages push messaging email sms touchpoints mobile app call centre posatmweb message connector design environment runtime environment smart segments session sinteractive flowcharts interactive channels zones interaction points [event patterns] events [constraints] [self-learning model] offers campaigns interaction strategy deploy marketers score api runtime sessions batch flowcharts blacklist whitelist contact history response history contact history response history learning profile