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WEB CONFERENCING
  WEB MEETING
    WEBINAR


         NISHA
         JHUNJHUNWALA
WEB CONFERENCING

 Web conferencing refers to a service that allows
  conferencing events to be shared with remote
  locations. Most vendors also provide either a
  recorded copy of an event, or a means for a
  subscriber to record an event. The service allows
  information to be shared simultaneously, across
  geographically dispersed locations in nearly real-
  time. Applications for web conferencing include
  meetings, training events, lectures, or short
  presentations from any computer. A participant can
  be either an individual person or a group.In general,
  system requirements depend on the vendor. The
  service is made possible by Internet technologies,
  particularly on IP/TCP connections.
WEB CONFERENSING
 If you are an online tutor looking to use a web-
    conferencing program to teach, look for features that are
    absolutely essential for conducting your internet classes.
   Consider Your Needs
   Narrow Down and Focus on The Features You Need
   Run Trail Test of Your Preferred Web-Conferencing Tool
   Decide on a Program that Both You and Your Students Can
    Use
   Familiarize Yourself with The Web-Conferencing Program
    Features Before You Teach
WEB MEETING

 The growth of the Internet and the technology
  explosion has totally transformed the way we do
  business, ushering in countless options for sales,
  marketing, and customer relations. We have the
  alternative now of holding web meetings, where
  people do not have to be physically present at a
  particular location; and discussions can take place
  with anyone in any part of the world. It is a given
  that whether they are being held virtually or in-
  person, meetings are still meetings, and come with a
  code web meeting etiquette. This is not just for the
  sake of professional protocol, but also in the
  interests of productivity and public relations.
WEB MEETING

· Types of Web Meetings • Webinars (Web
   Seminars) • Small group meetings or training
   sessions • Multi-day class • Large scale
   presentations • International presentations or
   training • 1 on 1 sessions – Development
   session –
WEB MEETING

 · Advantages • No travel necessary. • Saves on travel
  costs and time. • People can attend who would not
  be able to otherwise. • Meetings can be held which
  might be impossible otherwise. • Can be easier to
  schedule. • Can accommodate a wide range of
  geographic locations.
 · Disadvantages • Different from a live classroom. •
  Can be challenging to keep people engaged. •
  Presenter cannot see audience. Has to rely on verbal
  clues. • Both presenters and attendees have to get
  used to the technology. • Have to make adjustments
  to how you present and how you attend.
WEB MEETING
 1st Step
 The first thing to know about proper web meeting
  etiquette is that as participants are not at the same
  physical location, a round of introductions is necessary
  for everyone to know each other and feel connected.
  This helps to involve all parties attending the web
  meeting. This is a necessary element which should
  take place before the actual web meeting begins. In a
  larger web meeting with multiple participants,
  especially if there is no video element, speakers should
  also reinforce their identity before speaking each time.
 For example, saying “this is Bob again, I agree with
  Jill’s point . . .” will help to avoid confusion.
WEB MEETING

 Starting the Web Meeting
 The web meeting should be started about 15
  minutes early, with a slide presentation
  confirming the details of the meeting. This could
  include the requisite audio information, meeting
  agenda, time, and protocols for joining and
  participating. The introductory stage is critical in
  web meeting etiquette because it also helps
  those who are unfamiliar with web meetings to
  get a feel of the interface and interactive
  elements of a virtual meeting.
WEB MEETING
   Staying Focused
 Part of the problem with a web meeting is that since
    there is no physical proximity, there is a tendency to
    behave as if no one’s around. One may go about
    checking mail, answering phone calls, fiddling with
    papers or whatever it is that distracts attention. This is
    something which can severely affect the tone of a
    meeting, besides hampering effective communication.
    It is therefore imperative that all other priorities are
    put on hold like in a traditional meeting, and there are
    no distractions. It is vital to stay focused and
    concentrate on the issues at hand and also to respect
    the other participants by being attentive and
    responsive.
WEB MEETING

 Remember to be Courteous
 As in conventional meetings, courtesy goes a
  long way in making the experience of a web
  meeting pleasurable and productive. Proper web
  meeting etiquette dictates that there should be
  no monopolizing of the conversation,
  interruptions or irrelevant remarks. These are
  very basic rules, but nevertheless important. It is
  necessary to mute cell phones and
  speakerphones and also to close chat windows,
  during the web meeting.
WEB MEETING
 Eye Contact and Listening
 If using a webcam, maintaining eye contact during the
  web meeting is a crucial aspect of proper web meeting
  etiquette and effective communication. It enables the
  involvement of participants and helps in making the
  meeting more interactive and interesting.
 Listening is an elementary aspect of any meeting, but
  more so in a web meeting where the participants are not
  physically present. The success of the web meeting
  would depend on the active involvement and interest of
  all the players and listening with attention and respect is
  an indispensable component.
WEB MEETING
   Meeting Agenda
 In web meetings, it is crucial to have a planned agenda and to
  ensure that it is followed carefully. There has to be a good
  facilitator who can work towards the inclusion of different
  people, and also to keep the web meeting on track. He/she
  should ensure that all participants are actively involved in the
  proceedings and engaged in the discussion, while keeping the
  meeting objectives in mind.
 While conducting a web meeting, many of the same rules of
  etiquette apply as would in a face-to-face meeting. Additional
  web meeting etiquette rules will also apply out of necessity, such
  as prefacing a comment by identifying oneself. Some web
  meeting etiquette rules are also based on technical necessity—
  such as looking into the webcam, or shutting down other
  programs on your computer screen.
WEBINAR

 · What Is a Webinar?
 A webinar is conference, meeting, or
  presentation conducted on the Internet
 Related terms include:
     Web conference
     Online meeting
     Web-based meeting
     Net meeting
     Virtual meeting
     Webcast
WEBINAR

 · Why Use a Webinar?
 Participate from anywhere (home, work,
  internationally, etc.)
 Travel is not required
 Collaborative and interactive
 Live in real time
 Secure access
 Professional
 Few or many participants
 Web-based software with small local downloads
WEBINAR
· Common Webinar Features
   Present PowerPoint slides
   Annotations
   Screen / desktop / application sharing
   Whiteboard
   Text chat
   Break-out sessions
   File transfer
   Open hyperlinks on participant computers
   Track attendance
   Audio / VOIP using the computer / phone
   Polls and surveys
   Live video
   Record the session
WEBINAR

Possible Webinar Uses
 Training
 Meetings
 Presentations
 Collaboration
 Marketing
 Information sessions
WEBINAR

· Some Webinar Programs
 WebEx
 GoTo Webinar / GoTo Meeting
 Live Meeting
 Elluminate
 Secure Meeting
WEBINAR

 How Do I Choose a Webinar System?
 Analyze organizational needs
   Who needs to do what by when?
 Design the plan
   Vendor options (users, contracts, options)
   How much $ will it cost vs. how much we want
   to spend
WEBINAR

 Develop and Implement the webinar
  project
 Evaluate the impact of webinars vs.
  traditional meeting and presentation
  methods
WEBINAR

 Notification
     Outlook Distribution Lists
     Yahoo Groups
     Google Groups
     RSS Feeds
 Collaboration
     Google Docs
     PBWiki
     WikiSpaces
     flickr
WEBEX

 All WebEx applications are built on the
 MediaTone platform and supported by the
 WebEx MediaTone Network (originally called
 the WebEx interactive network), a global
 network intended for use with on-demand
 programs. The network was designed by
 Shaun Bryant, WebEx's Chief Network
 Architect,and Zaid Ali Sr, Network Architect,
 to be one of the first platforms on the
 internet
WEBEX
WebEx Application Suite The firm provides a suite of applications designed
  for business processes such as sales, support, training and marketing
  processes:
 WebEx Meeting Center - recreates face-to-face meetings with real-
  time data, application-, voice- and video-sharing capabilities.
 WebEx Sales Center - features automatic attention notification to alert
  sales professionals when they are losing a prospect’s attention, branded
  prospect portals providing a secure location to share information, and
  real-time sales analytics and reporting.
 WebEx Training Center provides facilities for trainers, including
  breakout-session support and learner testing, tracking and reporting. In
  2010 an on-demand LMS module was added , a component of the
  overall E-learning Suite
 WebEx Support Center - allows support agents to identify, resolve and
  track customer issues within a secure, online support session
WEBEX
   WebEx Event Center - intended for web seminars and events; WebEx Event
    Center includes automated lead-scoring, email-invitation management and
    an event-producer dashboard
   WebEx LiveStream - intended for large events (100 - 200,000 attendees)
    that require onsite production, TV-quality video, voice, and powerpoint.
   WebEx Consulting Services - expert teams can provide education, content,
    and delivery related to building online sales teams, universities, marketing
    programs, etc.
   WebEx WebOffice - an on-demand collaboration suite designed for small
    businesses, with a document manager, group calendar, database manager,
    task manager and other collaborative business tools.
   MeetMeNow and PCNow
       MeetMeNow - a lightweight web meeting application for individuals, allowing them to
        conduct unlimited instant meetings with up to 15 attendees. Does not include custom-
        branded site.
       PCNow - allowing users to securely access remote computers by using a mobile phone
        or web browser.
EMS
 Electronic meeting systems need to be distinguished on the one
  hand from classic groupware, on the other from web
  conferencing systems. In reality, there is some overlap between
  minor features of products of the named categories.
 Web conferencing systems and electronic meeting systems
  complement each other in the online meeting or workshop: EMS
  extends the web conferencing system by providing interactive
  tools for producing and documenting group results. On the other
  hand, web conferencing systems complement EMS with the
  screen sharing and voice conferencing functionality required in
  synchronous online meetings and not present in EMS. The results
  of an EMS-based meeting exist as database content. They can be
  exported to file or printed. Formatting and available file formats
  differ substantially between EMS
PRESENTATION TRANSCRIPT
 Presentation Transcript
 How to Use WebEx Video Conferencing:
 How to Use WebEx Video Conferencing
 Go to http://fdu.webex.com/meet/domcelen:
 Go to http://fdu.webex.com/meet/domcelen
 Step 1:
 Enter your first name and last initial Enter your email address
  Meeting password is always class code in lower caps
 Step 2:
 WebEx wants to install a browser applet if you do not already
  have one installed. It is very quick and it works with all browsers
  and works with Apple computers as well
PRESENTATION TRANSCRIPT

 Step 3:
 WebEx uses voice over IP, we speak and listen over
    the computer You must select yes otherwise… we
    will not hear you and you won’t hear anything
   Step 4:
   This next series of steps fine tunes your microphone
    & speaker
   Step 5:
   WebEx automatically detects your speaker and
    microphone setup It is preferable to use earphones
    vs. your computer speaker.
PRESENTATION TRANSCRIPT
 Step 6:
 Click the small arrow to hear a recording to adjust the slider
    for volume levels
   Step 7:
   Here you adjust your microphone level Click the red button
    and speak Click the small arrow to hear yourself You can
    adjust the slider bar accordingly
   Step 8:
   Select either option, depending on what you are using Note
    – it is preferable to use head phones
   Step 9:
   These are default settings. Leave them as is and click “next”
PRESENTATION TRANSCRIPT
 Sltep 10:
 Your are done, so click “finish”
 Sltep 11:
 When you get this screen, click un-mute You automatically are taken to
  the next screen
 Sltep 12:
 Note: Very important. Some computers will require that you hold the
  “CTRL” button when speaking and then let go when done speaking. If
  your computer requires this, you will see the graphic image above,
  displayed on the lower right hand corner of your computer screen The
  right hand side of your screen will portray this. You will see me on the
  top Each participant name appears along with a camera icon and a
  microphone icon If your microphone is red, that means it is muted. You
  will need to click the microphone to un-mute. Clicking again mutes the
  microphone
http://www.webex.com/
THANK YOU

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Web conferencing.....

  • 1. WEB CONFERENCING WEB MEETING WEBINAR NISHA JHUNJHUNWALA
  • 2. WEB CONFERENCING  Web conferencing refers to a service that allows conferencing events to be shared with remote locations. Most vendors also provide either a recorded copy of an event, or a means for a subscriber to record an event. The service allows information to be shared simultaneously, across geographically dispersed locations in nearly real- time. Applications for web conferencing include meetings, training events, lectures, or short presentations from any computer. A participant can be either an individual person or a group.In general, system requirements depend on the vendor. The service is made possible by Internet technologies, particularly on IP/TCP connections.
  • 3. WEB CONFERENSING  If you are an online tutor looking to use a web- conferencing program to teach, look for features that are absolutely essential for conducting your internet classes.  Consider Your Needs  Narrow Down and Focus on The Features You Need  Run Trail Test of Your Preferred Web-Conferencing Tool  Decide on a Program that Both You and Your Students Can Use  Familiarize Yourself with The Web-Conferencing Program Features Before You Teach
  • 4. WEB MEETING  The growth of the Internet and the technology explosion has totally transformed the way we do business, ushering in countless options for sales, marketing, and customer relations. We have the alternative now of holding web meetings, where people do not have to be physically present at a particular location; and discussions can take place with anyone in any part of the world. It is a given that whether they are being held virtually or in- person, meetings are still meetings, and come with a code web meeting etiquette. This is not just for the sake of professional protocol, but also in the interests of productivity and public relations.
  • 5. WEB MEETING · Types of Web Meetings • Webinars (Web Seminars) • Small group meetings or training sessions • Multi-day class • Large scale presentations • International presentations or training • 1 on 1 sessions – Development session –
  • 6. WEB MEETING  · Advantages • No travel necessary. • Saves on travel costs and time. • People can attend who would not be able to otherwise. • Meetings can be held which might be impossible otherwise. • Can be easier to schedule. • Can accommodate a wide range of geographic locations.  · Disadvantages • Different from a live classroom. • Can be challenging to keep people engaged. • Presenter cannot see audience. Has to rely on verbal clues. • Both presenters and attendees have to get used to the technology. • Have to make adjustments to how you present and how you attend.
  • 7. WEB MEETING  1st Step  The first thing to know about proper web meeting etiquette is that as participants are not at the same physical location, a round of introductions is necessary for everyone to know each other and feel connected. This helps to involve all parties attending the web meeting. This is a necessary element which should take place before the actual web meeting begins. In a larger web meeting with multiple participants, especially if there is no video element, speakers should also reinforce their identity before speaking each time.  For example, saying “this is Bob again, I agree with Jill’s point . . .” will help to avoid confusion.
  • 8. WEB MEETING  Starting the Web Meeting  The web meeting should be started about 15 minutes early, with a slide presentation confirming the details of the meeting. This could include the requisite audio information, meeting agenda, time, and protocols for joining and participating. The introductory stage is critical in web meeting etiquette because it also helps those who are unfamiliar with web meetings to get a feel of the interface and interactive elements of a virtual meeting.
  • 9. WEB MEETING  Staying Focused  Part of the problem with a web meeting is that since there is no physical proximity, there is a tendency to behave as if no one’s around. One may go about checking mail, answering phone calls, fiddling with papers or whatever it is that distracts attention. This is something which can severely affect the tone of a meeting, besides hampering effective communication. It is therefore imperative that all other priorities are put on hold like in a traditional meeting, and there are no distractions. It is vital to stay focused and concentrate on the issues at hand and also to respect the other participants by being attentive and responsive.
  • 10. WEB MEETING  Remember to be Courteous  As in conventional meetings, courtesy goes a long way in making the experience of a web meeting pleasurable and productive. Proper web meeting etiquette dictates that there should be no monopolizing of the conversation, interruptions or irrelevant remarks. These are very basic rules, but nevertheless important. It is necessary to mute cell phones and speakerphones and also to close chat windows, during the web meeting.
  • 11. WEB MEETING  Eye Contact and Listening  If using a webcam, maintaining eye contact during the web meeting is a crucial aspect of proper web meeting etiquette and effective communication. It enables the involvement of participants and helps in making the meeting more interactive and interesting.  Listening is an elementary aspect of any meeting, but more so in a web meeting where the participants are not physically present. The success of the web meeting would depend on the active involvement and interest of all the players and listening with attention and respect is an indispensable component.
  • 12. WEB MEETING  Meeting Agenda  In web meetings, it is crucial to have a planned agenda and to ensure that it is followed carefully. There has to be a good facilitator who can work towards the inclusion of different people, and also to keep the web meeting on track. He/she should ensure that all participants are actively involved in the proceedings and engaged in the discussion, while keeping the meeting objectives in mind.  While conducting a web meeting, many of the same rules of etiquette apply as would in a face-to-face meeting. Additional web meeting etiquette rules will also apply out of necessity, such as prefacing a comment by identifying oneself. Some web meeting etiquette rules are also based on technical necessity— such as looking into the webcam, or shutting down other programs on your computer screen.
  • 13. WEBINAR  · What Is a Webinar?  A webinar is conference, meeting, or presentation conducted on the Internet  Related terms include:  Web conference  Online meeting  Web-based meeting  Net meeting  Virtual meeting  Webcast
  • 14. WEBINAR  · Why Use a Webinar?  Participate from anywhere (home, work, internationally, etc.)  Travel is not required  Collaborative and interactive  Live in real time  Secure access  Professional  Few or many participants  Web-based software with small local downloads
  • 15. WEBINAR · Common Webinar Features  Present PowerPoint slides  Annotations  Screen / desktop / application sharing  Whiteboard  Text chat  Break-out sessions  File transfer  Open hyperlinks on participant computers  Track attendance  Audio / VOIP using the computer / phone  Polls and surveys  Live video  Record the session
  • 16. WEBINAR Possible Webinar Uses  Training  Meetings  Presentations  Collaboration  Marketing  Information sessions
  • 17. WEBINAR · Some Webinar Programs  WebEx  GoTo Webinar / GoTo Meeting  Live Meeting  Elluminate  Secure Meeting
  • 18. WEBINAR How Do I Choose a Webinar System?  Analyze organizational needs  Who needs to do what by when?  Design the plan  Vendor options (users, contracts, options)  How much $ will it cost vs. how much we want to spend
  • 19. WEBINAR  Develop and Implement the webinar project  Evaluate the impact of webinars vs. traditional meeting and presentation methods
  • 20. WEBINAR  Notification  Outlook Distribution Lists  Yahoo Groups  Google Groups  RSS Feeds  Collaboration  Google Docs  PBWiki  WikiSpaces  flickr
  • 21. WEBEX All WebEx applications are built on the MediaTone platform and supported by the WebEx MediaTone Network (originally called the WebEx interactive network), a global network intended for use with on-demand programs. The network was designed by Shaun Bryant, WebEx's Chief Network Architect,and Zaid Ali Sr, Network Architect, to be one of the first platforms on the internet
  • 22. WEBEX WebEx Application Suite The firm provides a suite of applications designed for business processes such as sales, support, training and marketing processes:  WebEx Meeting Center - recreates face-to-face meetings with real- time data, application-, voice- and video-sharing capabilities.  WebEx Sales Center - features automatic attention notification to alert sales professionals when they are losing a prospect’s attention, branded prospect portals providing a secure location to share information, and real-time sales analytics and reporting.  WebEx Training Center provides facilities for trainers, including breakout-session support and learner testing, tracking and reporting. In 2010 an on-demand LMS module was added , a component of the overall E-learning Suite  WebEx Support Center - allows support agents to identify, resolve and track customer issues within a secure, online support session
  • 23. WEBEX  WebEx Event Center - intended for web seminars and events; WebEx Event Center includes automated lead-scoring, email-invitation management and an event-producer dashboard  WebEx LiveStream - intended for large events (100 - 200,000 attendees) that require onsite production, TV-quality video, voice, and powerpoint.  WebEx Consulting Services - expert teams can provide education, content, and delivery related to building online sales teams, universities, marketing programs, etc.  WebEx WebOffice - an on-demand collaboration suite designed for small businesses, with a document manager, group calendar, database manager, task manager and other collaborative business tools.  MeetMeNow and PCNow  MeetMeNow - a lightweight web meeting application for individuals, allowing them to conduct unlimited instant meetings with up to 15 attendees. Does not include custom- branded site.  PCNow - allowing users to securely access remote computers by using a mobile phone or web browser.
  • 24. EMS  Electronic meeting systems need to be distinguished on the one hand from classic groupware, on the other from web conferencing systems. In reality, there is some overlap between minor features of products of the named categories.  Web conferencing systems and electronic meeting systems complement each other in the online meeting or workshop: EMS extends the web conferencing system by providing interactive tools for producing and documenting group results. On the other hand, web conferencing systems complement EMS with the screen sharing and voice conferencing functionality required in synchronous online meetings and not present in EMS. The results of an EMS-based meeting exist as database content. They can be exported to file or printed. Formatting and available file formats differ substantially between EMS
  • 25. PRESENTATION TRANSCRIPT  Presentation Transcript  How to Use WebEx Video Conferencing:  How to Use WebEx Video Conferencing  Go to http://fdu.webex.com/meet/domcelen:  Go to http://fdu.webex.com/meet/domcelen  Step 1:  Enter your first name and last initial Enter your email address Meeting password is always class code in lower caps  Step 2:  WebEx wants to install a browser applet if you do not already have one installed. It is very quick and it works with all browsers and works with Apple computers as well
  • 26. PRESENTATION TRANSCRIPT  Step 3:  WebEx uses voice over IP, we speak and listen over the computer You must select yes otherwise… we will not hear you and you won’t hear anything  Step 4:  This next series of steps fine tunes your microphone & speaker  Step 5:  WebEx automatically detects your speaker and microphone setup It is preferable to use earphones vs. your computer speaker.
  • 27. PRESENTATION TRANSCRIPT  Step 6:  Click the small arrow to hear a recording to adjust the slider for volume levels  Step 7:  Here you adjust your microphone level Click the red button and speak Click the small arrow to hear yourself You can adjust the slider bar accordingly  Step 8:  Select either option, depending on what you are using Note – it is preferable to use head phones  Step 9:  These are default settings. Leave them as is and click “next”
  • 28. PRESENTATION TRANSCRIPT  Sltep 10:  Your are done, so click “finish”  Sltep 11:  When you get this screen, click un-mute You automatically are taken to the next screen  Sltep 12:  Note: Very important. Some computers will require that you hold the “CTRL” button when speaking and then let go when done speaking. If your computer requires this, you will see the graphic image above, displayed on the lower right hand corner of your computer screen The right hand side of your screen will portray this. You will see me on the top Each participant name appears along with a camera icon and a microphone icon If your microphone is red, that means it is muted. You will need to click the microphone to un-mute. Clicking again mutes the microphone