Cómo podría operar un Sistema Global de Resolución Electrónica de Disputas - Ecommerce

An Emerging Model for Global eCommerce ODR June 4 th 2010 Colin Rule Director of Online Dispute Resolution, PayPal

What is ODR? Online Dispute Resolution (ODR) is the use of information and communications technology to resolve conflicts.

B2C E-Commerce Sales in Latin America (in millions) Source: Visa and AméricaEconomía Intelligence, "Informe Sobre Comercio Electrónico (B2C) en América Latina: Rompiendo los pronósticos," June 2008 2003 2004 2005 2006 2007 Argentina $83 $162 $281 $619 $739 Brazil $757 $1,289 $2,270 $3,541 $4,899 Caribbean $127 $232 $387 $565 $818 Central America $64 $90 $189 $360 $499 Chile $79 $104 $243 $472 $687 Colombia $60 $105 $150 $175 $201 Mexico $296 $504 $567 $868 $1,377 Peru $65 $91 $109 $145 $218 Puerto Rico $174 $248 $344 $384 $445 Venezuela $85 $140 $253 $490 $821 Other $76 $101 $131 $165 $203 Total $1,866 $3,066 $4,925 $7,783 $10,908

The Challenge: Creating Justice for eCommerce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A Decade of Progress ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

New Initiative: The Global eCommerce ODR Proposal ,[object Object],[object Object],[object Object],[object Object]

OAS Case DB Central Clearinghouse National Administrator National Administrator ODR Providers Key Components: A Central Clearinghouse, who maintains the case database; National Administrators; and ODR providers approved by the National Administrators Seller Seller Seller Overall System Design Sellers each opt-in to the system voluntarily ODR providers apply and are approved individually

CONFIDENTIAL AND PROPRIETARY Speaker Presentations and a Podcast of the Event can be Found at: http://www.pace.edu/page.cfm?doc_id=35560

43 rd Session of the United Nations Commission on International Trade Law 21 June - 9 July 2010, New York ,[object Object],“ The goal of any work undertaken by UNCITRAL in this field should be to design generic rules which, consistent with the approach adopted in UNCITRAL instruments (such as the Model Law on Electronic Commerce), could apply in both business-to-business and business-to-consumer environments” ,[object Object],“ The Commission will also have before it a note by the Secretariat on the issue of online dispute resolution and, in particular, will inform on the outcome of the colloquium “A fresh look at online dispute resolution (ODR) and global e-commerce”, organized in Vienna on 29-30 March 2010 jointly with the Institute of International Commercial Law (A/CN.9/706).”

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Questions to Answer Moving Forward

Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object]

Why does this matter? The world needs Argentinian Soccer jerseys!

Rome I Regulation – EU Parliament Recital ,[object Object],[object Object],[object Object],[object Object],[object Object]

Rome I Regulation -- Review Clause ,[object Object],[object Object],[object Object],[object Object]

State ODR Models ,[object Object],[object Object],[object Object],[object Object]

Cómo podría operar un Sistema Global de Resolución Electrónica de Disputas - Ecommerce

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Cómo podría operar un Sistema Global de Resolución Electrónica de Disputas - Ecommerce